Speakers

Luis Gallego became International Airlines Group’s chief executive in September 2020, joining from Iberia where he was chairman and chief executive from January 2014 having been appointed chief executive in March 2013. IAG is the parent company of Aer Lingus, British Airways, Iberia, Vueling and...

As the Airport general manager of Hartsfield-Jackson Atlanta International Airport—the world’s busiest and most efficient airport—Ricky Smith leads one of the most critical aviation and economic hubs globally. He is responsible for the overall governance, strategic direction, and operational...

Paul Griffiths serves as the Chief Executive Officer of Dubai Airports, overseeing the strategic direction and operational excellence of Dubai International (DXB) – renowned as the world's busiest airport for international passengers – and Dubai World Central Al Maktoum International (DWC). ...

Eddie Wilson joined Ryanair in 1997, a then fledgling airline with just 20 aircraft that was unheard of outside of Ireland and had yet to transform European short-haul aviation and the lives and travel habits of hundreds of millions of Europeans. His initial role was Head of HR, but given the...

Jennifer Aument is Chief Executive Officer of The New Terminal One, a private consortium developing a world-class international terminal that will anchor the Port Authority of New York & New Jersey’s $19 billion redevelopment of John F. Kennedy Airport. The New Terminal One’s $9 billion first...

Appointed Chief Executive Officer in April 2025. Director of the Aviation Security Company Limited Board. Holds a Master of Business Administration from Southern Illinois University and a Bachelor of Computer Science from The State University of New York. Mrs Cheung is an alumnus of Stanford...

Max Kownatzki started his career in 2002 at the strategy consultancy Oliver Wyman in New York and Munich. Until 2013, he advised clients from the airline industry as Senior Partner with a special focus on strategic alliances and commercial airline topics. In 2013, he was appointed Chief Strategy...

Mr. Dimitris Gerogiannis was born in 1961 in Edessa, Greece. He joined AEGEAN in 1999 and served as general manager of AEGEAN since 2001 and CEO since 2007. Before joining AEGEAN, Mr. Gerogiannis worked in the US, Germany and Greece. From 1989 to 1997, he held various engineering positions at...

John Rodgerson joined the company in 2008 as one of its co-founders and has played a key role in its development over the past decade. Under the leadership of David Neeleman and John Rodgerson, Azul has become Brazil's largest airline by number of cities, serving more than 160 destinations in...

Warwick BradyAs CEO of Swissport International, Warwick Brady heads the world’s number one aviation services provider across its airport ground operations, air cargo services, and airport hospitality businesses.He leads 65,000 global aviation professionals who serve 250 million passengers, welcome...

Dan Mann, A.A.E., is the Executive Director of Louisville Muhammad Ali International Airport, the 5th busiest cargo airport in the world.  Dan previously served as the Executive Director for the Columbia Metropolitan Airport in Columbia, SC; Eastern Iowa Airport in Cedar Rapids, IA; and Natrona...

Karanja Ndegwa is an accomplished leader with over 25 years of experience in the aviation industry, 15 of which have been in senior leadership roles. A graduate of Economics and Statistics from the University of Nairobi and a Certified Public Accountant, he combines financial acumen with strategic...

On 1 April 2024 Nathaniel (Nat) Pieper was appointed as Chief Executive Officer of oneworld alliance. As CEO, Pieper is responsible for the strategic future of the alliance and he is working with the alliance to solve industry problems at scale, advance business initiatives in customer...

Jason is the Vice-President of Marketing and People at Azul Linhas Aéreas. Among other company areas, Jason is responsible for the Corporate University - UniAzul, Human Resources, Marketing and Customer Experience (CX). He is a member of the team that founded Azul in 2008.   His mission at Azul is...

Peter Cabello Holmberg Executive Vice President & Chief Information Officer Peter Cabello Holmberg serves as Executive Vice President and Chief Information Officer (CIO) at Scandinavian Airlines (SAS), where he leads the Digital & IT (DIT) organization. Based in Stockholm, Peter plays...

Eric Pateman is the Chief Experience Officer (CXO) at YVR Airport in Vancouver, Canada. With a vision to redefine hospitality in the airport environment, Eric oversees all aspects of the guest experience at YVR. This includes managing the airport’s commercial portfolio...

Lukas Johnson is the Chief Commercial Officer at Breeze Airways. With over 14 years in senior aviation leadership at Allegiant Air and other carriers, Lukas has extensive experience in revenue management and network planning, having launched more routes during that time than anyone else in the...

Henning has worked in IT executive positions for more than twenty-years, most recently at Lufthansa – Henning joined  BA in October 2024 bringing a wealth of airline operations experience with him.

Richard Masters is Vice President of Data & AI at Virgin Atlantic, where he leads the airline’s data-driven transformation by spearheading the development and execution of a comprehensive Data & AI strategy. Richard is at the forefront of building Virgin Atlantic’s central enterprise data...

Seasoned IT Architect with over 15 years experienve in driving digital transformation across global logistics giants. Passionate about turning tech into tangible business value. is currently leading the change as CIO at Düsseldorf Airport.

Born in Ireland in 1980’s which was a period of depression, drudgery and hardship. This start set him up nicely for a career in Aviation with Ryanair.Neal started his career in college creating an internet start-up company selling books online to students. Neal shut it down as students started...

Heike Birlenbach is the Chief Commercial Officer at Swiss International Airlines in Switzerland since January 2024. She manages Brand and Product Experience, Network Management, Revenue Management, Sales, and Marketing for the airline. Previously, Heike held the position of group-wide responsible...

Marc-Philippe Lumpé is the Chief Operating Officer at Air Transat, a position he has been in since 2022. With over 20 years of professional experience in the aviation and defence sectors, Marc-Philippe oversees all aspects of the company's operations, ensuring that strategic vision and...

Julio Toro is the Chief Information and Technology Officer at Copa Airlines, a leading Latin American provider of airline passenger and cargo services and a member of the Star Alliance network.  In this role, Julio has led the digital transformation of Copa, including its successful adoption of NDC ...

Oliver Iffert, born in Pforzheim (Germany), joined Vueling as ChiefOperations Officer in 2019 bringing with him a wealth of aviationexpertise. He embarked on his aviation journey by training at the German FlightAcademy RWL Monchengladbach, where he earned his pilot'scredentials. Complementing...

Dr. Michael Wu is the Chief AI Strategist at PROS. His research spans many areas, including customer experience, CRM, online influence, gamification, digital transformation, AI, etc. His R&D won him the recognition as an Influential Leader by CRM Magazine along with Mark Zuckerberg and other...

Heather Garboden is Senior Vice President and Chief Customer Officer. In this role, she oversees American’s teams dedicated to creating and delivering on the airline’s world-class customer experience.  Heather most recently served as Senior Vice President of Regionals and Cargo in which she oversaw ...

Expertise in business strategy, marketing and branding,He has extensive experience in the airline and financial businesses. Joined Japan Airlines in April 2000.Mainly engaged in business planning and marketing/branding strategy. Especially, he had been in charge of marketing strategy, developing...

Piervittorio Farabbi is the COO of Tirana International Airport (TIA), the fastest growing airport in Europe in 2024 (source ACI Europe). At TIA, supported by a professional and diverse team, he oversees airport operations, facility management and infrastructure development, with a key focus on...

Lisa Bandari was appointed as His Majesty’s Ambassador to Portugal and Cape Verde in January 2024. Previously, she was the Deputy Director for India and HMG India Coordinator from August 2021 to August 2022. Lisa has served in a number of political and policy roles since joining the UK Diplomatic...

Mário Chaves, Chief Operating Officer of TAP Air Portugal since May 2023, is a specialist inoperational efficiency and restructuring, with extensive leadership experience in the aviationsector. Between March and May 2023, he was General Manager of Portugália Airlines.Previously, he served as Chief...

Caroline Bergstroem is Head of Ancillary Products, Connectivity and Reatil at Scandinavian Airlines. In this role Caroline is responsible for setting the overall product strategy, developing new products both internally and with external partners to secure a wide range of high-quality products for...

Michael is Omnevo's Chief Executive Officer. He can look back on more than 20 years of experience in the aviation industry and travel retail sector, including several management positions within the Lufthansa Group, most recently as the VP Customer Concepts. His Customer Experience background...

Dick Benschop is the Chair of Mission Possible Partnership. Benschop most recently served as President and Chief Executive Officer of the Royal Schiphol Group, the owner and operator of Amsterdam Airport Schiphol and Rotterdam The Hague Airport. Benschop has also previously served as Senior Vice...

Dr. Satya Ramaswamy is on a mission to make Air India one of the most technologically advanced airlines in the world. He heads our Digital & Technology organization that has twin responsibilities — owning Air India’s digital channels and helping all our departments deploy technologies to...

Quincy Hunte is an accomplished product management executive, known for his product-led approach, emphasizing the importance of curiosity, customer focus, and building high-performing teams. His strategies revolve around creating value for customers through innovative product solutions, advanced...

As Co-founder and CEO of Swiipr, Tara Spielhagen’s extensive travel, mobile and fintech experience is transforming the world of airline disruption payments.  Under her leadership, the global, mobile enabled airline specific payments platform is already solving the pain points of...

Dr. Manuel Fuentes is an Aerospace Engineer with an international Ph.D. in the field. With over a decade of experience in research, technological innovation, and business leadership, he has built a distinguished career focused on translating academic knowledge into impactful, real-world solutions. ...

Dr. Nejib Ben Khedher has 35 years of experience in the global airline and travel industry. His career began at American Airlines Decision Technologies, where he worked on pioneering innovations in revenue management and network optimization. Over the years, Dr. Ben Khedher has held key leadership...

Firas Al Osman is the Chief Digital Officer at Air Canada, leading the company’s Digital, Data and AI organization. In this role, he is responsible for driving enterprise-wide digital transformation, advancing data and AI capabilities, and delivering innovative technology solutions that enhance...

Serdar Gürbüz is a leader who has managed technology and data-driven transformation in industries such as aviation, telecommunications, retail, and financial technologies driving technology-based innovations throughout his career.He currently serves as General Manager of Turkish Technology, which...

After being the Innovation Director for Iberia Airlines, Ignacio Tovar del Marmol recently became IAG Director of Innovation, managing IAGi Ventures, Accelerator and Lab. Ignacio began his career as an engineer at Airbus before spending nine years at Accenture, focusing on digital business models...

Benjamin Lipsey is a seasoned aviation executive with a passion for driving customer loyalty and innovation in the global aviation industry. Currently serving as the Senior Vice President of Customer Loyalty and President of Flying Blue at Air France K.L.M., Benjamin brings a wealth of experience...

With a background in technology and passion for strategy, Nick heads up Publicis Sapient’s Travel and Hospitality business in Europe. With over 20 years in Digital, he has worked with global brands in the US, Asia and Europe helping them with digital business transformation strategies and bringing...

Azim Barodawala is the CEO of Volantio, a global leader in post-booking optimization technology for airlines and other fixed-capacity industries. Volantio works with 10+ airlines worldwide and Disney Theatrical Group, and has received venture capital backing from Alaska Airlines, Amadeus, IAG, and...

Marc Giles is Head of Customer Experience at Aer Lingus and is responsible for delivering a best-in-class customer journey at all stages across the airport and inflight experience. Aer Lingus has industry-leading customer satisfaction and NPS metrics, demonstrating its commitment to putting the...

Mahesbin is currently the Head of Alliances & Partnerships at TAP Air Portugal  and oversees all Interline, Codeshare, Proration, Staff Travel Agreements and Alliance matters. With nearly 28 years aviation industry experience, including Revenue Management focused on online & offline...

Kevin is the Director of Strategy & Advanced Analytics at United Airlines, supporting pilot, flight attendant, catering, and other corporate business groups. With over 10 years of progressive leadership experience at United, Kevin has crafted a unique business support model that combines...

Mark Roberts is a visionary thought leader in emerging technologies and has worked with some of the world’s most forward-thinking R&D companies to help them embrace the opportunities of new technologies. With a PhD in AI followed by nearly two decades on the frontline of technical...

Arturs Saveljevs is a Board Member and Chief Commercial Officer at Riga Airport, where he is responsible for the airport’s commercial and marketing strategies and activities. He began his aviation career in 2003 with Riga Airport Operations. In 2005, he was appointed Non-Aviation Marketing Manager ...

Sadaqat Ali Soomro is a senior aviation executive with over 20 years of experience in airline operations, strategic planning, and the integration of data-driven technologies to improve efficiency and resilience. As Head of Flight Operations Support Services at Qatar Airways, he leads a diverse...

Hazem Ahmed is a Lead Data Scientist at Emirates, with over 15 years of experience pioneering data innovation and analytics. He led high-impact data science, machine learning, and generative AI solutions, achieving several million dollars in operational efficiency annually. Hazem holds a PhD in...

Paul Puopolo serves as Executive Vice President Innovation, Enterprise Data & Analytics at Dallas Fort Worth International Airport. He leads both DFW's Innovation and Data & Analytics functions to identify, assess, and drive the collaborative development of new solutions and business...

A serial entrepreneur with decades of experience building some of the world’s most innovative technology companies, co-founder Bobby and the team have built the Meili platform specifically to solve a pain point in mobility distribution that has to date hampered every one of our competitors in the...

Charlotte Posada Kandel is the Head of Online Sales and Ancillary Products at SunExpress, where she leads the airline’s digital retailing and ancillary strategy. With over a decade of experience across aviation and tourism—including roles at Emirates, Qatar Tourism, and fastjet—she specializes in...

Helene Carrer is a Digital Transformation Director at Thoughtworks, with a passion for driving innovation and sustainability in the global aviation industry. With a strong background in digital strategy and transformation, Helene has led numerous successful projects that have reshaped the way...

Head of Support Functions within SAS Operations - Part 145 Maintenance. Main focus is use of Lean, AI and invest in people, to streamline processes, including improving quality and reduce waste. Currently working with enhancing maintenance operations, planning processes, to ensure high accuracy in ...

Dina Doder is the Director of E-commerce & Digital at Norwegian Air, where she oversees the airline’s digital strategy, spanning UX, CRO, SEO, and product management. She has been instrumental in building Norwegian’s digital department, establishing a strong UX environment, and introducing a...

Capt. George Kamal is a distinguished aviation executive with 29 years of progressive leadership spanning the Middle East and African aviation markets. Rising through the ranks from frontline operations to the C-suite, Dr. Kamal has successfully led strategic and operational transformation in...

Malgosia is a Customer Service Outsourcing Expert with over 20 years of experience leading large-scale operations for international clients across diverse industries, including travel and airline sectors. Renowned for driving operational excellence, optimizing customer experience, and building...

Diana is currently Director of Customer Journey at Marabu, focusing on a holistic approach to the customer joureny and overcoming traditional airline silos. Before this role Diana has experience at SunExpress, Thomas Cook & Condor.

Christian Baillet is the Co-Founder and Chief Revenue Officer of Paximizer, bringing years of experience in airline data strategy and digital transformation. Passionate about helping airlines make smarter use of customer data, he focuses on enhancing personalization, optimizing operations, and...

Kumar Paramasivam is the global head of Infosys’ Travel and Professional Services verticals. He leads a team of business, technology and outsourcing experts that helps businesses leverage technology to deliver superior results. Kumar works with travel service providers, travel technology...

 "The key is to create simple products that solve real problems with high-impact technology."With over 15 years of experience developing digital solutions across Latin America and global markets, I have worked on everything from distribution systems and booking engines to virtual...

Srikanth Ranganathan is Senior Vice President, PROS Travel and is responsible for strategy. Since joining PROS in April 2001, Srikanth held several key leadership positions in Product Management, Professional Services and Customer Success and Sales. Prior to joining PROS, he worked for America West ...

Ambar Franco is the Vice President of Customer Experience at Star Alliance. She drives customer experience initiatives across the entire journey, with a focus on booking, airport, connection and loyalty experiences.She is an expert in developing customer-centric strategies and creating seamless...

Manjinder leads data strategy and analytics at TUI Airlines, bringing over 17 years of experience across the aviation spectrum—from legacy carriers (Emirates), low-cost (Vueling), and cargo (DHL Express) to integrated holiday providers (TUI). He specializes in applying AI, machine learning, and...

Oleg Kit drives the airline industry retailing transformation to 100% Offers and Orders. He has a proven track record of leading transformational projects at the intersection of airline business and technology from Finnair – one of the pioneering airlines. He has a strong background in offer and...

Panos has an overall airline experience of over 35 years and has been working for Aegean Airlines Ground Operations for the last 26 years starting as station manager from 1999 until 2005, then as airport services manager until 2010, Ground Operations Director until 2020 and since then as Chief...

Andrei Papancea is CEO and Co-Founder of NLX where he drives the vision and strategy of creating and delivering next-generation conversational experiences for organizations across industries.  Under his leadership, NLX has raised over $25 million in funding from top venture capital firms and now...

Phil Douglas is a highly respected industry leader with over 45 years of experience in airline IT. He began his career in the late 1970s at Australian Airlines (now Qantas’s domestic operation) before joining Unisys Airline Division, where he played a pivotal role in delivering key projects for...

Justin Jovignot is the current director of commercial strategy and distribution for TAP Air Portugal, managing leisure sales, corporate sales, distribution and commercial strategy. Justin is an aeronautical engineer and holds 15 years of experience in the aviation business. During his career he...

Kevin is passionate about helping airlines increase their RASK in ways that are delightful to fliers. He has a background in experiential marketing, and believes that each unique moment matters in retailing. Kevin is also an avid traveler in both work and his personal life. He spends lots of time...

Ms. Sinead Finn has worked in the travel industry for more than 20 years.After working for the Irish Tourist Board, she joined Ryanair in 1998 as Sales Manager for Italy. In 2002, Sinead was promoted to Head of Sales and Marketing with overall responsibility for the company's Sales and...

Deirdre is the Director of Brand Marketing & International Communications at Ryanair, Europe's largest airline. She leads a talented team across Brand and Social, Customer Comms, PR and Insights, and has had responsibility for growing Ryanair’s customer satisfaction (CSAT) and brand...

Oliver Ross is a dynamic and results-driven professional with a proven track record in loyalty and customer experience. As the Head of Loyalty & CRM at KM Malta Airlines, Oliver is at the forefront of developing innovative strategies to increase customer engagement, retention, and...

Ken Sain is the Chief Executive Officer of Panasonic Avionics Corporation, the global leader in in-flight engagement and connectivity solutions. Ken leads all aspects of the business with a clear mission: to strengthen trust with customers by deeply understanding their needs and delivering...

Simon oversees the commercial team at Plan3 [part of AviLabs], the leading passenger disruption management tool for airlines. A former entrepreneur and CEO, with more than a decade in travel sector experience, Simon has brought award winning solutions to market for enterprise clients including...

Peter Smith is SVP of Strategic Partnerships - Travel, EMEA, at Cover Genius, the insurtech for embedded protection. Prior to Cover Genius, Peter was Head of New Business at Holiday Extras, a UK and European provider of travel ancillaries, responsible for developing their partnerships and driving...

Since April 2021, Olaf has led the Lufthansa Group's Global Retail Partnerships, overseeing the commercial management and strategic development of retail partnerships, including GDS, OTAs, and metasearch engines. His key objective is to strengthen partnerships in digital aviation retail and...

Lora Abu Rashed is Director of Consulting at Kyndryl, advising airline executives on complex digital transformation initiatives. With over 20 years of experience across major airlines and global technology firms, she leads strategic programs focused on cloud modernization, AI-driven operations, PSS ...

Vijay Dheap, Chief Solutions Officer at RozieAI, spearheads efforts to enable organizations to deliver AI-driven personalized experiences at scale. With over two decades of experience, including roles at IBM, an MBA from Duke, and a software engineering background from the University of...

With more than five thousand hours under his belt as a pilot flying Airbus and Boeing aircraft, combined with over twenty years developing software, Sveinn is considered a thought-leader in aviation and a sought-after speaker. He has worked for numerous airlines such as Ryanair, Astraeus, and WOW...

ITAérea Aeronautical Business School is the first business school worldwide specialized in airport and aeronautical management in terms of number of students, headquarters and professors. It is a Corporate Partner of ICAO (International Civil Aviation Organization) and a member of its TRAINAIR PLUS ...

Kevin is a seasoned professional in the aviation industry, whose career began as a project manager before transitioning into IT. This early shift laid a strong technical foundation, enabling him to strike the perfect balance between solving complex technical challenges and exceeding customer...

Abderahmane, BERTHÉSECRETARY GENERALAFRICAN AIRLINES ASSOCIATION Took office: 01.01.2018 Career information before current role:Mr. Berthé was the CEO of Air Mali and Air Burkina. He has 36 years of experience in the airline industry and a total of 16 years as an airline CEO.Mr. Berthé’s career is...

As Chief Revenue Officer at Data Clarity, Paul is dedicated to helping airlines unlock the power of data to drive revenue, improve operations, and enhance the passenger experience. With over two decades of travel technology experience, Paul has worked closely with multiple airline...

Maureen KahongeSenior Manager: Business Development, Communications - African Airlines Association (AFRAA)Maureen Kahonge is a forward-thinking architect of Africa’s aviation future, driving transformative collaboration across African aviation. She is a visionary business development and...

Marcin leads the Data Science division at Ryanair, where for nine years he has focused on data-driven innovation. He is an expert in using machine learning and operations research to optimize critical functions in airline Operations, Finance and Revenue Management. His mission is to solve...

Scott Allard is a seasoned technologist and former Chief Information Officer at Spirit and Allegiant Airlines. With a strong background in aviation technology and business operations, Scott has a proven track record of driving innovation and sustainability in the global aviation industry. As a...

Shiv is an award-winning Data & AI Specialist and the driving force behind easyJet’s data, analytics, and AI vision as Head of Data & AI Architecture. With 20+ years’ experience, he’s led multimillion-pound data and AI transformations across Travel, Finance, Telecom, and Retail...

Jinny Shin serves as the Director of Digital Catering and In-Flight Solutions at Delta Air Lines, where she leads digital strategy that empowers 30,000 flight attendants, Delta’s global food and beverage operations, and their respective support and supervisory staff. She has more than a decade of...

David Rowan is today’s leading speaker on how emerging technologies will impact business — and how leaders should prepare now. He’s given more than 700 keynotes around the world, and has moderated events for the World Economic Forum, WIRED, the biggest global companies, and governments. As founding ...

Pasha Saleh is Head of Corporate Development at Alaska Airlines where he leads the airline’s technology investment arm, Alaska Star Ventures, and supports senior leadership in areas of sustainability, operational efficiency, strategy, and emerging technology.Pasha began his business career as a...

Maciej Kowalówczany is Head of Customer Experience Strategy at LOT Polish Airlines, responsible for shaping the airline’s passenger experience vision, developing CX strategy, and ensuring that new inflight and airport products meet both passenger expectations and business goals. He also leads CX...

Maik Brueckner the Senior Director and Head  of Commercial Air, Europe at Viasat. Based out of Berlin, Germany, he takes care of Viasat’s European Airline customers and maintains the relationship to achieve the Airlines’ goals they’ve set themselves by installing Viasat’s IFEC systems. While...

Senior Partner Solutions Architect with extensive experience designing, implementing, and maintaining highly available, scalable, and secure cloud infrastructure. Specialized in AWS core services, analytics and AI/ML. 

Yann Guillemain is an experienced growth leader in Travel Technology, overseeing strategy, sales, project implementations, and customer success. In his current role as Senior Vice President of Airports, EMEA at Amadeus, he is responsible for the strategic direction and growth of airports and ground ...

As Chief Process Officer at TestSolutions GmbH in Germany, Florian Fieber is responsible for the test process management of the entire organization as well as the training area with the TestSolutions Academy. He has been working in the area of quality assurance of software systems for almost 20...

Currently, I work as Director of Customer Engagement in Iberia with a strong focus on omnichannel strategy and AI transformation. I have more than 20 years of experience in the field of customer service. Throughout my career, I have had the privilege of working in various industries such as...

As Chief AI Scientist at IAG, Ben Dias leads a community of talented cross-functional AI teams maximising the RoI of the Group’s investments in AI. Previously having worked at easyJet, Royal Mail, Tesco and Unilever, Ben has over 20 years’ experience in using AI to solve real-world problems in an...

Fred Tanzella is Vice President, Partner | Consult Partner – Travel and Transportation, Kyndryl, a global services and consulting firm, helps transportation organizations reimagine operations through emerging AI technologies, enabling smarter, more adaptive, and resilient systems. Fred brings...

Director, John Strickland, is a graduate of the University of York and has held senior positions including network planning and revenue management with a number of airlines including British Caledonian, British Airways, KLMuk and Buzz.  He was instrumental in the decision by KLM to establish the...

As chief marketing officer at UATP, Wendy L. Ward is responsible for developing and implementing all marketing, communications, brand and promotional activities. The marketing department drives efforts by UATP to increase brand and product awareness, grow membership and develop strategic business...

Kosh Hussain is Anuvu’s Vice President of Global Content Operations & Technology. With over a decade of experience in inflight entertainment — focusing on data, metadata, encoding, localization, and more — Kosh is leading the charge in revolutionizing operations through Anuvu’s digital supply...

Giovanni has been with SkyTeam for the past four years, currently leading the Business Development unit. In this role, Giovanni focuses on advancing the intermodal journey and driving the development of consulting and commercial services for airline partners.Before joining SkyTeam, Giovanni served...

With over 20 years of leadership experience spanning travel tech, fintech, telecom, and consumer electronics, Peny is a seasoned executive driving innovation at the intersection of finance and technology. As the Chief Fintech Officer of Etraveli Group, she oversees strategic fintech...

Andrew Gendreau is the Managing Director of Business Strategy for Aerospace & Aviation at Microsoft. In this role, Andrew shapes Microsoft’s approach to aviation sector and works closely with account teams and partners to craft and execute digital transformation strategies for the world’s...

With nearly 20 years of experience in the parking industry, Valentina Moise brings a deep understanding of how to connect critical airport services into a seamless passenger journey. Now focused on driving growth and innovation in airport commerce, she leverages her expertise in revenue...

Miguel Ferreira is the Onboard Digital Experience Manager at TAP Air Portugal, where he leads innovation and strategy for inflight entertainment and connectivity. With a passion for transforming the passenger journey, Miguel has played a key role in establishing TAP as a benchmark in the airline...

Ash is the Chief Commercial Officer at CMAC Group - behind the leading self-service tools and managed support for solving passenger disruption.With 15 years in the industry, Ash is passionate about driving customer and commercial success.This includes helping airlines (and other industries) to...

Ian CollierBusiness Development Director – Aviation, 1PointFive Ian Collier is a Chartered Chemical Engineer with more than 15 years of experience as a strategic and analytical business leader. He supports the aviation sector in advancing decarbonization goals through the use of carbon dioxide...

Glenn has three decades of experience in the aviation sector, including senior roles at Emirates, British Airways and IAG, creating and leading their Corporate Venture Capital division. As the Director of Hangar 51, he pioneered a highly successful accelerator, incubator, and venture fund...

Oltion Carkaxhija holds a master’s degree from Loyola College in Maryland (USA) with a specialization in international business. He joined Air Canada in 2008 as an analyst in the Finance Department where he held several positions for 8 years. In 2016, he became Director Strategy Network and fleet...

Aviation practice leader with 25 years in the industry. Samik owns relationships with multiple carriers, travel tech companies, hyperscalers, analyst groups and industry bodies like IATA and ATPCO. He is spearheading Infosys role within Modern Airline Retailing, AI adoption in Aviation and advocacy ...

Mandeep Grewal is the Founding Partner of Flyaway Advisors LLC, a boutique consulting firm focused on the aviation and travel industry. She brings over three decades of global leadership experience, having held senior executive roles at United Airlines and Continental Airlines across Revenue...

Leader in the global SaaS industry with a strong track record in driving revenue growth, improving customer retention, and driving transformation across teams and markets.

 Evelyn Hamilton is a leading expert in the airlines and travel management industry at Transcom, serving as their Travel & Hospitality CX Specialist and is an active member of the Global Business Travel Association (GBTA) Aviation Committee and Board Member for the Swedish Business Travel...

Nik Munaretto is the Managing Director of Plug and Play Austria and leads the firm’s Travel & Aviation EMEA vertical. Plug and Play, headquartered in Silicon Valley, is the world’s most active early-stage venture capital firm - investing in 200–250 startups annually and connecting over 550...

As CEO of Planitas, Simon has guided the company to the forefront of revenue intelligence and optimisation, helping airlines worldwide unlock new value from their data. Under his leadership, Planitas has developed cutting-edge software solutions that empower airline partners to improve...

Jolanda Stevens is Program Manager Zero Emission Aviation at KLM. With an impressive 25-year tenure as a pilot for KLM, Jolanda has accumulated extensive experience both in the cockpit and in various ground roles centered around safety culture and training. She later transitioned to the role of...

Danielle Brown is the Chief Marketing Officer, who oversees Data Science & Analytics, Brand & Content, and Partner, Product & Performance Marketing. She builds and leads happy, high-performance, profit-centric teams that drive growth. Danielle's expertise in change...

Debdas Sen is the CEO of TCG Digital, the digital and AI arm of The Chatterjee Group—a multi-billion-dollar global enterprise. With decades of experience in analytics, AI, and enterprise transformation, Debdas has been instrumental in positioning TCG Digital as a trusted technology partner to...

Viktoriya Soubra is Director of Sales at iCoupon, where she leads the growth of intelligent vouchering solutions across a global network of airlines, airports, and retailers. With nearly 20 years’ experience in travel and airline services, including previous leadership roles at...

Colleen Schmidt is the Vice President of Commercial Strategy at Adyen, where she leads global go-to-market planning, commercial optimization, and long-term strategic initiatives across diverse markets. With a strong track record in developing scalable growth strategies, Colleen brings deep...

Niki Sandhu specializes in digital transformation within the travel and transportation industry at IBM consulting, with a particular focus on the airline sector. She collaborates with airline leaders to tackle some of their most pressing challenges in a highly competitive market. Her work focuses...

https://www.linkedin.com/in/joostvandersande/  

Christian Søeberg is the Chief Commercial Officer for EMEA & APAC at Power Stow, a role he has held since 2020. Christian has over 25 years of international expertise in commercial and business development within medical, technology, and industrial manufacturing sectors, and holds a Master’s...

At SunExpress, Dominik Hess is reinventing how digital products, loyalty, and innovation take flight. With roots in start-ups, eCommerce, and strategic consulting, Dominik is spearheading cross-functional transformation at the intersection of travel and tech. Within Loyalty he is breaking down...

Surain Adyanthaya joined PROS in 1993 and serves as President, Global Industries. In this role, Adyanthaya leads the customer advisory boards and oversees a team of PROS thought leaders and subject matter experts across B2B, Travel and AI. Under his leadership, this center of excellence drives...

Datalex’s Chief Product Officer, Alan Dunne, is a seasoned technology leader with deep industry expertise. With over two decades of experience at Datalex in key leadership roles such as Chief Technology Officer and Chief Innovation Officer, Alan brings a profound understanding of the company’s...

Olivier, a seasoned aviation and location services expert with over 20 years of experience, has been pivotal in improving the traveler journey & digital transformation for airlines and airports. Having led various positions at Amadeus for 18 years and subsequently leading new Business &...

Jeremy, Chief Commercial Officer at OAG, leads the commercial strategy and revenue generation for the company. OAG is the leading data platform serving the global travel industry, and Jeremy's role focuses on aligning commercial strategies with customer value. Prior to his role at OAG, Jeremy...

Ina Eldøy is the CEO of BagID, a travel tech company transforming the way people travel with checked baggage through electronic bag tags and smart travel solutions. Under her leadership, BagID is redefining baggage handling with technology that empowers both airlines and travellers. She is a...

Jim Davidson serves as Vice Chairman at Accelya, bringing a wealth of experience in airline technology and travel distribution.A visionary in the industry, he has been at the forefront of driving transformation in airline retailing. Before Accelya’s acquisition of Farelogix, Jim was the CEO of...

As Chief Revenue Officer at Data Clarity, Paul is dedicated to helping airlines unlock the power of data to drive revenue, improve operations, and enhance the passenger experience. With over two decades of travel technology experience, Paul has worked closely with multiple airline...

After completing his PhD in Astrophysics in 2015, Santiago pursued a postdoctoral position at ETH University in Zürich, Switzerland. He transitioned from academia to the industry in 2018 and  worked as a consultant in Data Science. In 2019 he started working as data scientist at different...

Suzanna is the Head of Amadeus Ventures, the start-up investment program of Amadeus IT Group.  Amadeus Ventures focuses on finding early stage start-ups sitting at the crossroad of technology and travel.  The program not only provides funding but also customer reach and industry expertise. Suzanna...

Kamil Ślefarski has 7 years of professional experience in aviation industry. He commenced his career with LOT Polish Airlines in 2018, for most part holding various regional team lead positions. In January 2023 he was appointed as the Director of Revenue Management. During his tenure, Kamil...

Chris joined ATPCO in 2019. Leveraging more than 30 years of commercial airline and consulting experience, he assists ATPCO’s partners in achieving their financial objectives by optimizing their use of the ATPCO solution suite. His background in supporting effective commercial strategies along with ...

Zeynep Gülen is the Director of Digital Channel Solutions at Turkish Technology, the technology subsidiary of Turkish Airlines. In her current role, she oversees all technical developments for the airline’s primary digital touchpoints, including the Turkish Airlines website and mobile...

Manuel is the Managing Director of zeroG, the expertise center for Data and Machine Learning within the Lufthansa Group. In the past years, Manuel and his team developed numerous impactful deep learning applications to improve airline operations, maintenance, crew management and passenger...

Nowell Outlaw is the CEO of Switchfly, a leading white-label travel loyalty and dynamic packaging platform serving major airlines including American Airlines, Japan Airlines, JetBlue, Bermuda Air, and Royal Air Morocco. The platform enables airlines to offer dynamic packaging of air, hotels, car...

Mr. Dunsky has been the Senior Vice President for Global Business Development at PASSUR Aerospace since 2021. Prior to that, he held a number of other positions at PASSUR Aerospace, including Senior Vice President of Marketing; and Vice President and General Manager, Worldwide Airports and...

Sumati Sharma is Partner at global management consulting firm Oliver Wyman.  Prior to joining Oliver Wyman in early 2021, Sumati qualified as a Chartered Accountant with EY in 2001 before moving on to join Virgin Atlantic for 16 years – where she took on a variety of roles at Virgin across...

Eric Léopold is a strategy, transformation and technology expert in the air travel industry and an entrepreneur. In 2021, Eric founded Threedot, a consulting firm providing services to the travel & tourism industries. Threedot advises all companies, including airlines, airports, travel...

For over 15 years, Ralph Wagner has led Axinom’s mission to transform aircraft into intelligent, connected environments. As CEO, he has driven innovation at the intersection of media and mobility, guiding Axinom through a series of industry firsts: the first Hollywood studio-approved DRM for...

Julie Shainock serves as the Global Managing Director for Travel, Transport & Logistics (TTL) at Microsoft, where she is responsible for shaping Microsoft’s perspective and strategy for the worldwide Travel and Transport sector. Her leadership encompasses airlines, hospitality companies, rental ...

Alex is head of business development and principal data scientist at Lufthansa's heart of AI at zeroG and holds a PhD in computer science and artificial intelligence from the University of Lübeck, an MSc degree in computational engineering from the Hamburg University of Technology and a BEng...

Paul Inglis is a seasoned executive with over two decades of experience in the technology sector working with large global enterprises across a wide range of industries. Today, Paul is the General Manager for the EMEA region at Ping Identity, a leader in making digital experiences both secure and...

Data is the new gold. Is there anything more exciting than working with the latest sophisticated tools and information, providing a glimpse in the future and understanding customer needs.Head of Data & BI- Eurowings Holidays GmbH Cologne- DEOctober 2022 - presentResponsibilities &...

Michelle is heading the Strategy, Sustainability & Innovation department at Rotterdam The Hague Airport (RTHA). She has a MSC in Systems Engineering, Policy Analysis and Management from TU Delft in the Netherlands, and has been with Royal Schiphol Group for 10 years. Currently, Michelle is...

Nichola Bates Managing Partner at Aerospace Xelerated and Head of Global Accelerators and Innovation Programs, at Boeing   Nichola joined Boeing following a decade-long career working with early stage and scaling startups, where she championed the role of the SME to government, particularly in...

Roberto Roselli Miele is an executive professional with over 25 years of experience in Business Development and Business Management. He is a CPA with an MBA in Finance and has dedicated his career to the Air Transportation Industry, with a focus on the commercial long-haul sector. Roberto...

Cynthia Otoro is a seasoned executive with over 10 years of experience driving revenue, brand growth, marketing strategy, and digital transformation. A graduate of Communications and Marketing from Daystar University, she combines strategic marketing expertise and a customer-centric approach to...

Oliver leads BA’s Offer & Order transformation programme. He also manages BA’s existing PSS and PSS-related infrastructure, and BA's commercial partnerships & interline agreements. He has a cross-commercial background spanning across Digital, Sales, Revenue Management and Marketing.

Tomasz Pawliszyn is the highly motivated CEO of AirHelp with 20 years of executive leadershipexperience in complex and high-growth environments. Tomasz has driven major businesstransformation projects globally.He has led multichannel retailer Studio Moderna as Global Director of Operations and then ...

Raji Behal is Klarna’s Head of Go-to-Market for Southern and Western Europe, UK, and Ireland. With over 17 years of experience in strategic omnichannel payments and retail, Raji has established a strong track record of driving commercial development and delivering customer success at scale. Raji’s...

Biography Mr P.A. van Noort                                                                          After completing secondary school, Philip began his career by undertaking the Officer Training Program at the Royal Netherlands Navy in Den Helder. He subsequently earned a Master of Science degree...

Marco is responsible for global business development of IBS Software’s passenger services product portfolio, a PSS with a truly customer centric proposition, supported by next-gen order management and merchandising capabilities. Marco has over 20 years’ experience in travel, aviation, and travel...

Pete is a passionate cyber leader that has been at the forefront of tackling some of the most critical and complex cyber challenges, at the same time as working hard to mentor and bring forward the next generation of cyber leaders.A former fast jet pilot with a diverse military, private sector and...

Pedro Flores Ribeiro is currently the Loyalty & CRM Director at TAP Air Portugal, a position he has held for the past three years. Before assuming his role in Loyalty, Pedro contributed to various customer-related areas, including customer experience and supported projects in product...

Desi Barkhuizen is a seasoned professional with over 25 years of experience in commercial strategy, revenue management, and transformative business leadership. As the Principal, Global Industries at PROS, Desi is dedicated to driving revenue generation, fostering growth, and spearheading innovation ...

Dillan Hackett is an innovator and technology leader. He helps organisations around the world, both small and large, leverage cutting-edge technologies like AI, Agents and automation to drive new business value.

Roger currently oversees Marigold’s Loyalty Center of Excellence, which optimizes our loyalty strategy, platform, and services as one cohesive solution for our clients. One of the first professionals to earn a Certified Loyalty Marketing Professional (CLMP) designation, Roger has worked with major...

Rob Miller has been a leader in the aviation industry for over 25 years. He has led the development and growth of multiple aviation technology businesses. Early in his career, Rob served as the Vice President of Sales for a hotel management & administration business and launched their expansion ...

Seasoned Sales Professional with 12+ years of Enterprise Software and SAAS Sales experience with an emphasis on strategic selling and territory management. Currently working in Aviation Industry, as the VP of Global Sales for Synaptic Aviation but I also have a demonstrated history of selling into...

Yilmaz Gorali is Vice President of Airline Retailing at Turkish Airlines’ technology subsidiary, where he leads the design and development of the airline’s next-generation Offer and Order–based retailing platform. With over two decades of experience in airline and travel technology, he has overseen ...

Jitender Mohan is the Business Unit Head of Travel and Hospitality. He is responsible for the strategy, growth initiatives and financial performance of the business unit. Previously, he held several leadership roles in WNS, including leading the Hi-Tech & Professional Services business unit and ...

Roxana Telescu is an Enterprise Account Executive at LILT, supporting the EMEA region. With over 15 years of experience in the industry, Roxana has partnered with global businesses to help accelerate their international growth. She is passionate about localization, innovation, and the...

Jenny manages Venari Partner’s Aviation research function where she assists clients globally to hire the best senior talent in to Airlines all over the world.

Jennifer is Director of Product Marketing at FLYR and has spent 15 years in travel technology, including a decade at Amadeus working with airlines worldwide. She is passionate about putting the customer at the center of innovation and helping airlines modernize retailing and embrace the future of...

Jason Inniss serves as the Director of Airport Operations at Bermuda Skyport Corporation Limited, the operator of L.F. Wade International Airport in Bermuda. With over 25 years of experience in the aviation industry, Mr. Inniss has a robust background that spans both Airline and airport...

Manuj is Head of E-commerce at Air India. He is a core member of the Air India transformation team. Prior to Air India he has worked at Tata Group Strategy team and McKinsey India. Over the last two decades he has been associated with strategic transformation of India’s aviation sector with...

My name is Susanne Kunkel, I am 43 years young and come from Frankfurt am Main. I started a commercial apprenticeship at Deutsche Lufthansa AG in 1998. Apart from a 3-year sabbatical, during which I completed evening studies and gained work experience at PricewaterhouseCoopers, I am still a proud...

As Director, Trips Partnerships at Expedia Group, Sandeep Sharma leads a team focused on building relationships with airline supply partners in EMEA and around the globe. His in-depth knowledge of distribution strategies and package promotions helps partners capture demand through Expedia Group’s...

Daniel Friedli is a founder and the CEO of Travel in Motion AG. He is a solution driven travel industry consultant with extensive knowledge of the airline and air travel domain. Daniel works with airlines and other entities in the travel value chain, as well as the technology vendors serving...

Gabriella is Head of Communications at Aerospace Xelerated and Metta. At Aerospace Xelerated, she leads communications and PR to strengthen the accelerator’s global presence. At Metta, she supports programmes that advance sustainable and regenerative innovation. A Climatebase Fellow with a...

Graham is the Capgemini Intelligent Industry Lead Architect and is an influential senior leader with proven capability in identifying, developing, and implementing state of the art and future technology solutions at a strategic level within complex, multinational organisations. Graham leverages a...

Schafer Newman is a manager at ZS, where he leads projects at the intersection of travel, technology, and commercial strategy. With a focus on airlines and hospitality brands, Schafer helps clients reimagine how they engage travelers across the journey - from personalized digital experiences to...

Sam Chamberlain, Chief Product Officer, has worked in the travel industry for more than 20 years, starting his career with several commercial roles at British Midland in the UK, including Pricing, Revenue Management, and Revenue Optimization Systems. He subsequently spent over 11 years at...

Loredana Cobzariu, Distribution Product Manager at SAS Scandinavian Airlines, stands at the vanguard of airline distribution evolution. With a passion for resilient distribution ecosystems, leveraging IATA's standards - NDC/NDC ONEOrder and modern technology - Offer & Order Management...

A veteran of the aviation sector, John Moriarty began his industry career 25 years ago, directing travel retail and duty-free operations in Russia & CIS for Aer Rianta International, the founders of duty free in 1947. John then moved into the area of consulting at Autograph Travel...

Laurent Chauvin SVP, Technology Strategy, Transversal Services, Research & Innovation Laurent has worked at Amadeus for over two decades. He currently leads the Technology Strategy, Transversal Services, and Research & Innovation department, a position he has held since January...

David Glantz was born and raised in Germany. After university’s degree he joined a management consultancy and specialized in the area of sales, marketing and CRM with a focus on customer loyalty. He supervised more than 35 successful loyalty projects. As an expert for loyalty, digitalization and...

As Head of Innovation at daa (Dublin Airport), Ruairí Kell leads the next horizon of the passenger experience, covering digital-first engagements and technology touchpoints, through to how these tangibly impact operational change. Ruairí was a leader in innovation at both Shipyard Innovation &...

Peter is a programme manager and aviation engineer with 20+ years of industry experience. Expertise spans airport & airline operations, air traffic flow management, and ATM performance. Passionate about R&D and innovation, with a decade-long focus on data science and AI applications in...

Anne is the Founder of IN Air Travel Experience, a boutique consultancy focused on Customer Experience, Innovation and Environmental Sustainability for Airlines. IN Air Travel Experience curates tranformational travel experiences that are impactful, sustainable and drive strategic growth. 

Jeyhun EfendiDivisional SVP, Commercial Operations & E-commerce Jeyhun Efendi brings over three decades of experience in the airline industry. He joined flydubai in 2008 during its startup phase and played a pivotal role in shaping the airline’s commercial and distribution strategy. ...

Zachary has 15 years’ experience leading commercial transformation projects at airlines around the world. In his current role, Zachary facilitates dialog with ATPCO’s airline and technology partners, helping to make modern airline retailing a reality. His special focus areas include deployment of...

Global technology executive with 25+ years of experience driving strategy, growth, and digital transformation across multiple industries. As the Global Cross-Industries Leader at DXC Technology, Srini leads the Travel & Transportation, TMT, and Energy & Utilities sectors—partnering with...

Irra Ariella Khi is a tech entrepreneur and CEO of Zamna AI, the company transforming how digital identity is verified in aviation. Under her leadership, Zamna AI is redefining airport security infrastructure for airlines and governments, automating the clearance of passengers against travel rules...

Belinda Jain is Vice President, Customer Experience & Commercial at JFKIAT – the operator of Terminal 4 at JFK International Airport in New York City. As a seasoned industry expert, Jain has more than 20 years of experience leading the development and operations of premium and luxury brands and ...

Serial tech entrepreneur and investor, with an extensive career in the travel sector.Founder and CEO of TravelX, the first blockchain-based aviation retailing technology that is transforming the way we know Travel. He is also founder of Newtopia, an early stage VC that aims to become the main...

Aras leads business development and industry engagement at Hitit, keeping track of emerging trends, technological enablers and cross-industry best practices for the benefit of 70+ Hitit partner airlines all around the world. He also facilitates strategic engagements with industry partners and...

Murat is a seasoned professional specializing in open innovation programs and startup ecosystem development. With a background in engineering, an MBA in Strategic Marketing & Brand Management, and expertise in Experiential Design Strategy, he brings a unique combination of technical depth and...

Diego Morales is the Senior Director of Digital at Copa Airlines, one of Latin America’s leading airlines and a member of the Star Alliance network. Copa connects 85 cities in 32 countries across the Americas and the Caribbean, consistently ranking among the best in the industry for operational...

Ruth Spratt is VP and UK Country Manager at Affirm, the payment network that empowers consumers  and helps merchants drive growth. In this role, she is propelling Affirm’s leadership in the BNPL sector and its continued expansion across the globe.With over 25 years of experience in commercial...

With a robust track record in aviation operations management, my leadership at Icelandair as VP of Airport Operations has been marked by directing large teams and upholding the highest safety standards. Our team has successfully managed an average of 850 FTEs, demonstrating organizational...

Raghav Kumaria is a visionary technology executive with a proven track record of leading Automation, Artificial Intelligence, Digital Transformation, and Platform-driven solutions across IT, Customer Experience, and Managed Services sectors. As the head of the Technology and Customer Experience...

The UK Civil Aviation Authority is the UK's specialist aviation regulator. In addition to its safety and security responsibilities, the CAA enforces a variety of consumer protection legislation. James is Senior Manager, Consumer Policy and Enforcement, with particular responsibility for...

Catarina began her career in consulting before transitioning to the aviation industry. She brings extensive experience in ground handling, lounges, and IFEC. As Head of Strategy at Conetic, she works closely with Airlines and Industry partners to develop innovative solutions that enhance the...

Laura is responsible for driving innovation and digitalization at Munich Airport's T2, a joint venture between Munich Airport and Lufthansa. She manages the strategic direction and development of innovative projects inside the T2 ecosystem, mainly focusing on passenger-facing robotics and...

Kunal Shah is a Managing Principal at ZS and leader of the firm’s Travel & Hospitality practice, where he partners with leaders across the industry to modernize their commercial strategy and organizations to drive sustained growth.With two decades of experience in both consulting and...

Co-CEO & COO at Value Group, pioneering IROPs management and leveraging technology to reimagine passenger experience while keeping airlines ahead of global aviation’s future.

Will Penson is the VP of Solutions Engineering at Conviva, where he has spent 12 years building global pre-sales and customer success organizations. Throughout his career, Will has collaborated with some of the world's largest D2C businesses, including Disney, Sky, ITV, DAZN, Sling, and...

Robert is one of the Leaders across Capgemini's Transport Consulting business with a specific domain expertise in aviation. As a qualified aeronautics and astronautics engineer, he began his career developing and executing engine tests at Rolls-Royce after which he moved into consulting where...

As consultant, content creator and speaker, Paul closely follow the complex ecosystem of (B2C & B2B) travel payments, demystifying it with the help of my infographics and blogs. With 20+ years of hands-on experience, combined with a holistic and agnostic view, he's uniquely positioned to...

With over three decades of experience in airline operations and nearly 20 years in leadership, I bring a deep, strategic understanding of how to keep an airline running safely, efficiently, and resiliently—no matter the challenge.  As Director of Operations Control at Aer Lingus, I lead the...

Katy Reid is a seasoned and respected sustainability leader, responsible for advancing the global sustainability strategy of Menzies Aviation, the world’s largest aviation services provider. She is passionate about driving real, transparent change to support the aviation industry’s net zero goals...

Özge joined Hitit in 2016 and currently works as a Senior Sales Manager. She is involved in partnership discovery and establishment as well as pre-sales Management, contributing to brand and account Management. Her earlier experience includes one of the world’s leading airlines, Qatar Airways where ...

Luis Felipe de Oliveira is the CEO of Exactly consulting and Services, a boutique consultancy company based in Switzerland, he also currently serves BCG – Boston Consulting Group as Senior advisor. Mr. de Oliveira has successfully led Airports Council International (ACI) World as Director ...

Mark is a recognised leader in B2B IAM with 20+ years in identity. At Ping Identity, he leads the B2B IAM Go-To-Market strategy, helping enterprises manage third-party access at scale while reducing risk and complexity.

A Physics and Sustainable Tourism graduate, found himself being passionate about commercial aviation, people and data analysis. Hence, no higher purpose than aiming to improve passengers’ experiences plus inspiring others to do so!

Roberto, a distinguished aviation accessibility consultant at EasyJet Assisted Travel Advisory Board and a senior researcher at INCLAVI, an Erasmus+ funded project, brings over a decade of experience to his role. His primary focus is championing and advancing equal access to air travel for all. His ...

Adam Schipper leads Ericsson’s global aviation strategy for private 5G networks, with a focus on accelerating digital transformation across the aviation sector. He works with airports and partners worldwide to enable high-impact use cases such as autonomous operations, predictive maintenance, and...

As Head of Account Management for Europe at CellPoint Digital, Anna brings her passion for serving customers and building successful partnerships to the forefront. She has vast experience with travel technology from previous roles at Amadeus, SITA and more recently T2RL, and she has spent the last...

Kristen is the Director of Below-the-Wing Strategy and Innovation at United Airlines. She oversees robotics and automation, resource optimization tools, and baggage scanning and recovery tools. She has been with United for 11 years, spanning various roles in that time. Prior to United, Kristen also ...

With over 30 years’ experience in the aviation industry across 4 different airlines, initially in operational roles both in the ground and in the air, followed by corporate support, strategic functions, focusing on accessibility in the latter years. Aviation is my passion and I see sustainable...

Hugo Oliveira is a seasoned Captain and Training Director at Portugália Airlines, the sister company of TAP Air Portugal. Instructor, Examiner and CRM Trainer, he is passionate about developing and implementing innovative training solutions. With a strong background in aviation operations and an...

Mark’s expertise is in cross-border payments. He has developed and implemented strategies and solutions for fintech start-ups and global payment powerhouses such as Mastercard, Visa/Cybersource and Ingenico. His current mission is to execute a global payment strategy for CellPoint Digital that will ...

Chris is the Chief Customer Officer for Plusgrade, the global ancillary revenue leader in travel. Chris plays a pivotal role in spearheading the acquisition of new partners across the globe in the rail, air, and cruise industries. His leadership and industry thought leadership have been...

Inés Orillac is UXUI & Front-End Manager at Copa Airlines, leading digital and physical UX Design across web, app, and airport touchpoints. With a background in advertising, she now champions data-driven UX and clear content design to guide passengers seamlessly.

Carlos Faxas is a senior digital product executive leading the modernization of operations and customer platforms at Air Canada. With over a decade of experience in digital transformation, he specializes in building product teams that drive measurable impact across revenue, customer experience, and ...

Juan Carlos Almanza is an experienced leader in the aeronautical industry, bringing over 15 years of expertise in flight and airport operations, data analytics, regulatory compliance, and customer service. As the Below The Wing Airport Director at Aeroméxico, he led a team of over 2,600 employees...

Jost Daft is a leading force in transforming airline retailing as Head of Order Transformation at Lufthansa Group and Business Lead of the CORE Program. He plays a key role in shaping the industry's transition to 100% Offer and Order and chairs the IATA Offer & Order Group, setting global...

Chris Ford is Thoughtworks’ Technology Director for Aviation, Travel and Retail. In this role he brings Thoughtworks’ substantial global aviation and consumer experience to bear for the benefit his clients in Europe.He has a broad knowledge of the literature and practices in diverse areas of modern ...

As a long-time operating exec, startup advisor, investor and road warrior, Cara is actively involved in numerous corners of the travel tech industry. As Operating Partner at Thayer Investment Partners, the leading travel technology venture capital firm, she leads partnership and business...

As a Technical Director of AI Lab and a seasoned expert with more than 10 years of experience in this top-tier field, I am dedicated to translating advanced AI and ML technologies into tangible business value.   I lead the efforts in developing advanced AI/ML and Generative AI solutions that...

Ulrike Ziegler is President of impact on sustainable aviation e.V., a non-profit association founded in early 2022 by leading financiers in aviation. impact, the largest sustainability-focused aviation industry association with 35+ members, aims to support and promote decarbonization strategies in...

Marcelo Mota holds a Bachelor's degree in Electrical Engineering from the Federal University of Bahia, Brazil, and a Master’s degree in Business Administration from the University of Warwick, England. With 30+ years of experience in the Energy, IT, Airports, Government, and Consulting...

Marcus Puffer is Vice President & Head of Loyalty Management Solutions at IBS Software. In this role, he is responsible for the loyalty product suite, a next generation platform with some of the most successful customer engagement programs in travel and transportation.  Before his tenure with...

Jo Lai is the Vice President of Customer Experience at Hopper Technology Solutions (HTS), where she leads strategic initiatives in digital customer experience, AI, and self-service innovation. Jo directs transformative projects leveraging advanced AI to boost efficiency and elevate customer...

Giuseppe Belvisi is currently Head of CRM & Loyalty at Trenitalia, within the Marketing and Revenue Management Division. In this role, which he has held for about three years, he is responsible for defining and implementing strategies to strengthen customer engagement and loyalty. His work...

Philipp Müller is the Vice President Global Operations - Airport Ground Operations at Swissport International. With over 20 years of international experience in operations, performance, and innovation, he also serves in IATA and ASA committees and various boards. An MBA holder and active community...

Jonathan Keighley is Chief Revenue Officer at SaleCycle, a global conversion optimisation platform that helps e-commerce businesses maximise revenue. Through its Reach, Retain, Re-engage approach, SaleCycle combines identity resolution, personalised onsite experiences and multi-channel...

Haldane Dodd is Executive Director at the Geneva-based Air Transport Action Group (ATAG). This organisation, the only global grouping of players from across the aviation industry, brings together airports, airlines, air navigation service providers and aircraft and engine manufacturers to agree...

Gyorgy Farkas is a dynamic and forward-thinking professional with a passion for driving innovation in the global aviation industry. As the Head of IT Project and Innovation Management at Budapest Airport, Gyorgy brings a wealth of experience and expertise to the table.With a strong background in...

Leveraging over 15 years of technology leadership experience, Craig drives digital transformation through innovative business systems and IT solutions. With expertise spanning e-commerce platforms, custom application development, and data security compliance, Craig collaborates with stakeholders to ...

Christian Most is heading the development of decision support tools in Lufthansa Groups’ operations control centers as Senior Direct Digital Operations Optimization since April 2021. Before that he was leading the executive board office of the Chief Operating Officer of Lufthansa Group.  Most...

With a background in management consulting and green supply chains, Victoire developed a strong focus on decarbonizing transport, particularly aviation. In 2024, she joined Transavia's Sustainability & Innovation team, where she applies her expertise to design and implement the airline’s...

Steve is a neurodivergent accessibility professional who has led accessibility and disability inclusion initiatives at several companies for fifteen years. After several years helping to advance equal access for Disney Parks, Experience, and Products, Steve moved to Seattle, Washington to join...

João Frias is the Head of Payments Strategy & Global Fraud at TAP Air Portugal, bringing over 18 years of expertise in the aviation industry.He specializes in optimizing payment ecosystems, enhancing customer experience, and implementing robust fraud prevention measures across global...

Jake is a seasoned AI leader with a strong track record of helping enterprises turn data into action through scalable, real-time intelligence. He brings deep experience from across the AI lifecycle, having held leadership roles at startups, Fortune 50 companies and global technology vendors. ...

Ricky Barr is managing director focused on customer strategy and innovation.  In this role, he is responsible for the tools, technology and processes that shape the customer experience throughout a large portion of their travel journey.  His focus areas include security, gates, baggage, customer...

Luca De Angelis joined HRS family in 2013 with a variety of increasing management responsibilities and leadership roles from Corporate Sales up to Markets management. After leading the expansion of HRS Group within both the Italian and Spanish market, he was responsible for Southern and Eastern...

Sonia is an experienced airport planning professional with 10 years of experience in the airport industry, currently working as an airport planner at Brussels Airport. Specializing in airport and master planning, as well as advanced simulations, she focuses on terminal and airfield projects. Sonia...

Ben Park is an innovator and technology leader.  He helps organisations around the world, both small and large, leverage cutting-edge technologies like AI, Agents and automation to drive new business value.

Daniela Fantinati holds a bachelor's degree in Social Communication / Public Relations from PUC-Campinas and is a Specialist in Customer Experience Strategies from Columbia Business School. She has been working in civil aviation for 14+ years and is currently the Director of Customer...

Laurie is the global head of travel solutions at Worldline. Her interest in payments came from her understanding of the fulfilment and distribution processes in the commercial airline industry. During her 30+ years in the travel industry, Laurie has been responsible for building and delivering...

Bill is a seasoned digital leader, with a track record of driving innovation and transformation across some of the world's top retail and travel brands.  From spearheading growth at Tesco.com and eBay, to leading Ancillary Revenue at easyJet, and shaping digital strategy at Kingfisher...

Co-founder of Beta-i, a collaborative innovation platform with global reach started in 2010 and the main builder of the startup ecosystem in Lisbon, experts in designing and managing projects for large corporations around the world from strategy to pilot testing & venture building. Our main...

Toreson Lloyd is the Co-Founder and Chief Commercial Officer of APEXX, a pioneering payments orchestration platform he founded alongside Peter Keenan and Rodney Bain eight years ago. Under Toreson’s commercial leadership, APEXX has become a disruptive force in the payments ecosystem, particularly...

The internationally experienced Industrial Engineer started his professional career at Roland Berger Strategy Consultants. After six years he joined Lufthansa in 1999, where he held various top management positions within the airline. In 2011 he took over responsibility for Miles &...

Thomas Sermon leads sales and demand generation for ZestIoT. Having previously worked for SITA and Honeywell, Thomas's expertise extends right across the aviation domain covering airports, airlines and ground handling. His focus is on empowering clients to extract maximum value and benefit from ...

Experienced in leading strategy and transformation topics for C-level; having delivered Navitaire acquisition and most recently Nevio strategy for Amadeus. Today, leading the definition and execution of the next era of Digital solutions for Airlines C-level willing to turn into...

ill Carleton brings over 20 years of expertise in providing superior service, driving innovation, and exhibiting leadership across large-scale and complex biometric, identity management, IT, and business systems. His experience spans the federal government, private industry, airports, and major...

With 30 years of experience in travel tech - and customers including agencies, distributors, loyalty programs, and airlines - Mark helps travel tech companies and airlines deliver on the promise of modern airline retailing and the technology vision of Offer Order Settle Deliver. Mark is an expert...

  After many years working in international border management Annet co-founded/co-initiated the Aruba Happy Flow project in 2013 that created the world’s first seamless passenger facilitation uniting the public and private stakeholder at the airport in one identity management system using a single ...

Seattle, WA-based Harriet Baskas is an award-winning journalist who is happiest in an airport or an unusual museum. Her work appears (or has appeared) on NBC News, CNBC, USA Today, National Geographic, The Points Guy and many other outlets, including her own site, StuckatTheAirport.com. She's...

Patrick Edmond is Chief Commercial Officer at Future Energy Global, which is working to build a SAF ecosystem by aggregating demand for SAF and SAF credits from aircraft operators and corporates, securing offtakes from suppliers, and bringing external investment into the SAF space to accelerate...

David Nieto is Vice President for Europe, Middle East and Africa at Aviation ISAC (Information Sharing and Analysis Center), leading cybersecurity intelligence collaboration in aviation at global level.Previously, he was Director of Airports and Aviation Security at AESA, Spanish CAA, overseeing...

Apurva Mathur is a customer focused executive with 25+ years’ extensive experience in the aviation, satellite communications and logistics industry, including international assignments across sales & account management, product development and life cycle management, product delivery, consulting ...

A highly-driven, transformative leader in Aviation technology. Amit’s focus is to revolutionize aviation operations through the introduction of automation and digitisation. Starting in 2017 with a team of enthusiasts, Amit, now CEO and Founder, built ZestIoT into an innovative, disruptive...

Ranbir is a software engineering leader at KLM Royal Dutch Airlines, an advocate for innovation and continuous learning, with a history of developing innovative solutions that enhance efficiency and performance. He expertly manages teams in web applications, BizDevOps, data engineering, and...

John is the Founder and Managing Partner of Zero Infinity Partners (“ZIP”), a NYC-based infra-tech investor backing early-stage companies driving innovation in global infrastructure.   Over his career, John has worked across a wide range of sectors – including...

Stephane Pingaud is a trilingual travel technology executive with over 25 years of experience driving growth and innovation across the global travel industry. Currently serving as Chief Strategy Officer at PKFARE, he shapes growth strategies for flight and hotel wholesaler businesses while building ...

Eng. Henry Mwendia Muchira is a dynamic and accomplished Innovation Lead with extensive expertise in innovation, project management, and sustainable Technical product development. As the Innovation Lead at Kenya Airways, he drives transformative initiatives, leveraging cutting-edge technologies to...

David Millard is the Founder and CEO of Azalea Robotics, backed by Vantage Futures, Zero Infinity Partners, and Y Combinator to build robotic systems to solve baggage handling. A roboticist and software engineer, David holds a Ph.D. from the University of Southern California where his research...

Ben has over a decade of executive experience in aviation. Prior to starting Opfyx, Ben spent 12 years at British Airways and IAG and most recently served on BA’s Management Committee as the interim Chief Operating Officer where he was responsible for leading a management and unionized team of over ...

Founder & CEO, DUBZ | Aviation Innovation Advocate Driven by a passion for entrepreneurship and a deep commitment to advancing the aviation industry, I am a firm believer in the power of innovative thinking to revolutionize travel. This vision inspired the creation of DUBZ, a company dedicated ...

Dimas Lipiz is the founder and CEO of RouteMe, an AI-powered indoor navigation platform serving airports, hospitals, and large venues. He focuses on scalable tech that improves accessibility and real-world wayfinding.

Julia is the founder of Pawpass, the first-ever digital ID for animals to centralise all essential pet data - including medical records, vaccination histories, and travel documentation - into a verifiable digital passport so pet owners can share documents and data instantly. Former Head of Growth...

Leila Benab is an experienced AI strategist and the founder and CEO of relugroup, a next-generation airline pricing company. With a track record of leading AI initiatives across multiple industries, she discovered her passion for aviation while working with the pricing team at Air New...

Sven Vanhemmens was born in 1979 and raised in Brussels. He earned a degree in Information Technology in Antwerp. After his studies, he established an audio-visual company for events, which eventually became a full production company with its own workshop, material rental, and full-service...

Alexander Melnikov is the Chief Executive Officer and founder of KYFO, a leading technology company for airlines that improves passenger service and reduces costs. Since establishing KYFO in 2018, Alexander has led its rapid growth and expansion across multiple international markets, partnering...

CEO and Co-Founder of Arcube, Prithveesh Reddy, has pioneered Arcube’s growth from Day 1, securing a deal with Etihad Airways within months and driving our ancillary aggregation platform’s vision – proven to increase airline revenue and profit margins.

Carlyn Gabon is the Founder and CEO of GetYourVisa, and she’s on a mission to make the world accessible for everyone — regardless of the passport they hold. GetYourVisa is building the missing infrastructure in global travel: a Visa Operating System that automates and simplifies complex application ...

Nicolas Lorenzo Zeoli is the founder and CEO of Ganiga.ai, a deep tech startup combining robotics, generative AI, and blockchain to revolutionize waste management and environmental sustainability. Inspired by the world’s greatest inventors, he launched Ganiga with the mission to leave a meaningful...

Matthew Martinez is the founder and CEO of GrupBlox, the world’s first platform designed to eliminate the outdated RFP process for group hotel contracting. With a bold vision to modernize crew accommodations and group travel logistics, Matthew has positioned GrupBlox as a disruptive force in...

Andrea Buri is the CEO and co-founder of CityZ, a deep-tech startup revolutionizing smart mobility through patented adhesive sensors and AI-powered parking management solutions. Recognized by Forbes Italy as one of the Top 100 Under 30 innovators, Andrea has a background in optical physics and...

Pavel Pratyush is the Co-Founder and Chief Technology Officer (CTO) of Acai Travel, a venture-backed startup revolutionizing travel operations through AI-driven solutions. With a career spanning leading roles at tech giants like eBay and European unicorn ManoMano, Pavel has consistently...

John Taylor Garner is the Founder and CEO of Odynn, an AI-powered platform that helps fintechs, banks, card issuers, and travel companies launch embedded travel, loyalty, and rewards programs. Often called the “Shopify for loyalty and travel,” Odynn solves key challenges in traditional...

Nadine Buard, CEO of IRIDESENSE is a pioneer in artificial vision systems. She holds a PhD in Optronics and spent 17 years at Airbus in both sensor technology and business followed by 10 years in start-ups.  It is her vision and conviction that IRIDESENSE with its unique 3D Multispectral LiDAR...

President of Materna IPS Americas for the last 13 years until December 2024, when the company was sold. Opened the company´s U.S. office in Orlando, Florida, and was responsible for over $200M of North American sales & service activities for airports and airlines. Now, President, Americas for...

Iliya Maksimov is the Co-founder and Business Lead of Fliant, an aviation SaaS company transforming how airlines use flight data. With over 15 years of experience in aviation software and operations, Iliya has led flight data monitoring and analytics initiatives at Honeywell Aerospace and Software...

Clemens Jakubeit is the Co-Founder and Commercial Lead behind Modifly, Lufthansa Group’s breakout ancillary platform, built inside Lufthansa Innovation Hub. Since day one, Clemens has been instrumental in turning Modifly from a scrappy MVP into a multimillion-euro business that spans six airlines...

Nicolas Saudreau is the co-founder of SkAI Tech, a company transforming how airlines manage crew planning through artificial intelligence. He leads the development of smart, adaptive planning tools that seamlessly connect with existing operational systems—allowing airlines to automate complex crew...

Founder of cabinblu, a new startup that helps anxious flyers navigate the complex flying experience with science-backed tools and empathetic guidance, turning fear into calm so you can reconnect with the people and places you care about.

Aviation professional with over a decade of experience in the airline industry. A comprehensive understanding of airline operations and systems has given me unique insights into the complex challenges and opportunities within the aviation sector. I developed a deep knowledge of the industry's...