Daniel Friedli | CEO
Travel in Motion AG

World Aviation Festival Day 1 @ 15:00

Travel in Motion & Oystin Advisory Workshop: Travel Distribution and Retailing Masterclass

World Aviation Festival Day 2 @ 12:10

Fireside Chat: Revenue and distribution revolution – Harnessing technology for airline innovation

World Aviation Festival Day 2 @ 12:40

Panel: The transformation to holistic retailing – What are the key drivers and how can we harness them?

·       Exploring the challenges in NDC adoption, including standardisation, OTA integration, and industry collaboration

·       Exploring the Offers & Orders roadmap ahead

·       How can airlines collaborate with tech partners to accelerate modernisation?

·       What’s holding back the transition from legacy systems to agile, real-time retailing?

·       Strategies for moving beyond outdated, fragmented distribution systems

·       Managing macroeconomic risks while balancing revenue expansion

Joost van der Sande, Director Retail & Payment, Air France-KLM

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Joost van der Sande / Panel: The transformation to holistic retailing – What are the key drivers and how can we harness them?

Joost van der Sande, Director Retail & Payment,
Air France-KLM

https://www.linkedin.com/in/joostvandersande/  

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Justin Jovignot, Director, Commercial Strategy and Distribution, TAP Air Portugal

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Justin Jovignot / Panel: The transformation to holistic retailing – What are the key drivers and how can we harness them?

Justin Jovignot, Director, Commercial Strategy and Distribution,
TAP Air Portugal

Justin Jovignot is the current director of commercial strategy and distribution for TAP Air Portugal, managing leisure sales, corporate sales, distribution and commercial strategy. Justin is an aeronautical engineer and holds 15 years of experience in the aviation business. During his career he...

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Moderator: Daniel Friedli, Managing Director and Partner, Travel in Motion AG

Oleg Kit, Senior Manager Airline Retailing, IATA

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Oleg Kit / Panel: The transformation to holistic retailing – What are the key drivers and how can we harness them?

Oleg Kit, Senior Manager Airline Retailing,
IATA

Oleg Kit drives the airline industry retailing transformation to 100% Offers and Orders. He has a proven track record of leading transformational projects at the intersection of airline business and technology from Finnair – one of the pioneering airlines. He has a strong background in offer and...

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Chris Phillips, CCO, ATPCO

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Chris Phillips / Panel: The transformation to holistic retailing – What are the key drivers and how can we harness them?

Chris Phillips, CCO,
ATPCO

Chris joined ATPCO in 2019. Leveraging more than 30 years of commercial airline and consulting experience, he assists ATPCO’s partners in achieving their financial objectives by optimizing their use of the ATPCO solution suite. His background in supporting effective commercial strategies along with ...

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Gonzalo Guillen, Head of digital distribution & NDC, LATAM Airlines Group SA

Marco Contento, VP Aviation Business Services, IBS Software

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Marco Contento / Panel: The transformation to holistic retailing – What are the key drivers and how can we harness them?

Marco Contento, VP Aviation Business Services,
IBS Software

Marco is responsible for global business development of IBS Software’s passenger services product portfolio, a PSS with a truly customer centric proposition, supported by next-gen order management and merchandising capabilities. Marco has over 20 years’ experience in travel, aviation, and travel...

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World Aviation Festival Day 2 @ 14:30

Fireside chat: New products, new technologies - how are merchandising mechanisms changing with the times?

World Aviation Festival Day 2 @ 15:15

Panel: Maximizing Revenue, Elevating CX, and Meeting New Customer Expectations – The new frontier of airline ancillaries & e-commerce

·       How can airlines mobilise the shift toward “affordable luxury” and create intuitive purchase journeys in digital and in-flight environments?

·       How can airlines utilise the growing popularity of premium products and bundling strategies?

·       Understanding just how much value airline apps bring when integrated into a broader commerce ecosystem

·       Retailing in the indirect channels - how do we cooperate with 3rd party stakeholders more efficiently?

Surya Kuchibotla, VP eCommerce, Ancillary and Retailing, Oman Air

Chris Stacey, Vice President, Commercial, FlexPay

Chris Engle, Chief Customer Officer, Plusgrade

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Chris Engle / Panel: Maximizing Revenue, Elevating CX, and Meeting New Customer Expectations – The new frontier of airline ancillaries & e-commerce

Chris Engle, Chief Customer Officer,
Plusgrade

Chris is the Chief Customer Officer for Plusgrade, the global ancillary revenue leader in travel. Chris plays a pivotal role in spearheading the acquisition of new partners across the globe in the rail, air, and cruise industries. His leadership and industry thought leadership have been...

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Moderator: Daniel Friedli, Managing Director and Partner, Travel in Motion AG

Doruk Mit, Group Head Product Management & Development, Pegasus Airlines

World Aviation Festival Day 3 @ 12:00

Panel: The OTA/Metasearch Debate – How will AI agents reshape distribution?

·       Will AI empower airlines or reinforce OTAs’ dominance?

·       What impact will AI have on direct airline sales and how airlines can compete with OTAs leveraging AI?

·       Understanding how the role of advertising will change in the next era of travel booking.

·       How can airlines harness new technology to seamlessly sell products across brands and retain passenger loyalty alongside OTAs?

Maddalena Mirai, IAG Group Commercial Strategy, International Airlines Group (IAG)

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Maddalena Mirai / Panel: The OTA/Metasearch Debate – How will AI agents reshape distribution?

Maddalena Mirai, IAG Group Commercial Strategy,
International Airlines Group (IAG)

Maddalena leads the IAG Commercial Strategy team, leveraging deep expertise in airline commercial operations across Revenue Management, Sales, Distribution, and Digital Strategy. Her track record includes delivering IAG's Revenue Synergies and shaping the group's New Distribution Model. Now ...

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Moderator: Daniel Friedli, Managing Director and Partner, Travel in Motion AG

Sandeep Sharma, Director, Trips Partnerships, Global Air Accounts, Expedia Group

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Sandeep Sharma / Panel: The OTA/Metasearch Debate – How will AI agents reshape distribution?

Sandeep Sharma, Director, Trips Partnerships, Global Air Accounts,
Expedia Group

As Director, Trips Partnerships at Expedia Group, Sandeep Sharma leads a team focused on building relationships with airline supply partners in EMEA and around the globe. His in-depth knowledge of distribution strategies and package promotions helps partners capture demand through Expedia Group’s...

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Joost Van Der Sande, Direct Retail & Payment, AIR France KLM