Chris Phillips | Head of Global Sales & Accounts
ATPCO

Chris Phillips, Head of Global Sales & Accounts, ATPCO

Chris is the Head of Global Sales and Partner Success at ATPCO, responsible for leading ATPCOs global partner engagement efforts. He joined ATPCO in 2019 and brings 30+ years of commercial airline and consulting experience to the team. His primary focus is developing and executing effective commercial strategies that maximize the contributions and benefits of the ATPCO community model across industry. Prior to joining ATPCO, Chris held leadership positions at Delta Air Lines and Four Corners Consulting Group.

Appearances:



World Aviation Festival Day 2 @ 10:45

Panel: How can airlines become more effective retailers that are customer-centric rather than order centric?

  • As business recovery is likely to be uneven and based on location how do we restart successfully while also take retailing to the next level?
  • Has the pandemic given you an opportunity to rethink what retailing means to your airline?
  • Where are the opportunities to enable more self-service through mobile and do we rely too much on pushing offers at the booking stage?
  • As the need for real-time information, personalized offers and seamless transactions grow how can we move airline retailing into the future so we are closer to our customers?
  • What is next beyond NDC and how will airlines mature as retailers as we head in to 2022?
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:16 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:17 GMT
last published: 12/Nov/21 11:18 GMT
last published: 12/Nov/21 11:18 GMT

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