WORLD CLASS SPEAKERS

One of Asia’s most recognisable entrepreneurs, Tony Fernandes is best known for co-founding low-cost carrier AirAsia with Datuk Kamarudin Meranun and democratising air travel in the region.Fernandes and Datuk Kamarudin bought the ailing airline for a token MYR1 (approximately USD0.25) and MYR40...

Joanna Geraghty is President & Chief Operating Officer of JetBlue, responsible for JetBlue’s operations and commercial performance including network, brand and marketing and revenue management.Geraghty’s focus is on delivering a leading customer service experience, enhancing operational and...

Mr Clark has been in the civil aviation business for his whole professional career, having joined British Caledonian in 1972.In 1975, he moved to Gulf Air in Bahrain and subsequently in 1985 to Dubai where he became a member of the founding team of Emirates as Head of Airline Planning.  In 2003, he ...

Alexandre de Juniac became the seventh person to lead the International Air Transport Association (IATA) when he took on the role of Director General and CEO from 1 September 2016.De Juniac has almost three decades of experience in both the private and public sectors. This includes senior positions ...

Duncan Bureau was appointed President, Air Canada Rouge in May 2018 with overall responsibility for all aspects of Air Canada's low-cost carrier and subsidiary, focusing on Air Canada Rouge's distinct brand and culture.  He was previously Vice President, Global Sales, a role held since...

Glenn is a leading thought leader in the travel, aviation, and technology space and is a sought after public speaker on travel and corporate innovation.  He is plugged into all aspects of emerging digital trends, next generation technology and behavioural change. His key expertise is exploiting...

Luca Zuccoli joined easyJet in August 2018 as the airline’s first Chief Data Officer. easyJet has the ambition of becoming the most data driven airline in the world and Luca brings world-leading technical data expertise as well as the experience of successfully applying data management to drive...

Founding Chief Executive Officer of flyadeal, the Middle East's newest low-cost airline based in Jeddah, Saudi Arabia which commenced operations on 23rd September 2017. Part of the SAUDIA group. Previously, Partner at Heidrick & Struggles, in its Industrial Practice focusing on the...

Shahar Markovitch is the Chief Digital and Information Officer of EL AL Israel Airlines as of March 2018. Shahar joins El-Al from Bank Hapoalim, Israel largest bank, where he served as Chief Digital Officer. In this role he was recognized as one of Israel's top 100 most...

Hari Marar, Managing Director & CEO of Bangalore International Airport Limited (BIAL), is responsible for the management of the Kempegowda International Airport, Bengaluru. From joining BIAL in September 2006 as the Head of Daily Operations, Hari has held various positions at the...

Maryann Simson has been active in the #PaxEx media work for nearly a decade. Before joining the Airline Passenger Experience Association as APEX Media director, she served in a variety of editorial and PR positions, including as Creative Editor and then Managing Editor at PAX International...

Alison Taylor is Senior Vice President of Global Sales and Distribution at American Airlines, the largest airline in the world. She leads a team of more than 1,000 associates to sell the American Airlines product and experience, by building strategic relationships with corporate and group...

I’m a passionate computer science engineer and PRINCE2 practitioner certified professional with a strong focus on human-machine interaction. I strongly believe project management discipline allows humans to materialize their dreams by providing a methodic way of working.I have experience in working ...

Graduated from Boğaziçi University, Department of Economics in 1991, Samsunlu completed his MBA at Missouri University. Starting his career as a financial analyst, he worked for various investment companies between 1995 and 2006 as a CEO and Board member. He was engaged as a investment and...

Dave is Senior Vice President, Revenue Management, Digital & Distribution at Virgin Atlantic and was appointed to this role in September 2017.  He is responsible for pricing and revenue management, achieving Virgin Atlantic’s revenue targets, improving the digital customer experience and Virgin ...

Joel Goldberg is the Chief Digital Officer at Wizz Air, the largest low-cost airline in Central and Eastern Europe. The company’s low-cost leader strategy has transformed the airline from being one of the many start-ups in 2004 to one of the major European players today. Wizz Air has carried over...

Alfredo C. Tan is the first Chief Digital & Innovation Officer for WestJet Airlines responsible for helping to transform the airline to be more digitally focused and drive a culture of innovation.  His focus is to significantly enhance WestJet’s self-service capabilities and transform all their ...

Louis Saint-Cyr joined WestJet on November 17, 2015 as the Vice President of Airports and Cargo.  In April of 2019, he changed roles and is now the Vice President of Guest Experience. Louis now has responsibility for Inflight, Onboard Service, Catering, Contact Centres, Social Care, Training...

Markus Binkert has been Chief Commercial Officer of Swiss International Air Lines (SWISS) and a member of the SWISS Management Board since May 2013. Since 2016 he has additionally been in overall charge of Revenue Management & Distribution for the Hub Airlines of the Lufthansa Group. In this...

Payments and Fraud Prevention Expert. Conversion Rate Optimization in Ecommerce. Fan of agile methodologies, lean thinking. I manage the global payment strategy and the fraud prevention in Air Europa. It is an exciting challenge, going from negotiation with suppliers to definition of optimal...

Henry Chen Weinstein founded and is currently managing Cockpit Innovation as part of the EL AL Group.Cockpit is the first airline industry venture fund in the world with the mission to support and invest in entrepreneurs with disruptive technologies in digital travel, aviation and aerospace. As...

François has over 20 years of experience in strategy consulting, entrepreneurship and business development.He has founded Starburst Accelerator, the 1st incubator/accelerator dedicated to aerospace start-ups.François specializes in the Aviation Aerospace and Defense industries featuring high stakes ...

Onur Dedeköylü currently works as vice president - marketing at Pegasus Airlines, responsible for ancillary management, e-commerce, brand management and communications, FFP-CRM and corporate communications. Before Pegasus, Onur worked in brand management, marketing research, e-commerce, CRM, new...

07.2014 –Miles & More GmbH, Frankfurt am MainManaging Director04.2011 – 07.2014Deutsche Lufthansa, Frankfurt am MainVice President Miles & More01.2009 - 03.2011Deutsche Lufthansa, Frankfurt am MainVice President Strategy Passenger Airline02.2007 - 12.2009Deutsche Lufthansa, Frankfurt am...

As Director of Merchandising and Ancillary Strategy, Mariana Fonseca drives the strategy and delivery of American Airlines’ ancillary products, including paid seats, checked bags, upgrades and flight changes.  She is also responsible for establishing and managing partnerships with providers of...

Henry Harteveldt is one of the travel industry’s most well-known and respected industry analysts and advisors. After nearly 12 years as Forrester Research’s travel industry analyst, Henry founded Atmosphere Research in September 2011. Atmosphere Research provides...

Andrew leads a team of loyalty professionals in managing the loyalty program of Finnair, Finnair Plus. Andrew's career has spanned roles in Direct Marketing, CRM, Customer Research and Commercial Relationship Management in industries including Publishing, Not-for-Profit and Airlines.  

Vivian Lo has a diverse aviation management background with key managerial positions in Cathay Pacific’s Head Quarter in Customer, Airports, Cargo, Revenue Management, Marketing, International Affairs, Airline Planning, and Regional/Country management roles in Taiwan, Korea, China...

● BA - Communications, Universidad Iberoamericana Mexico City ● MBA - Boston University ● Experienced in developing digital branding and content strategies for major international brands such as, Heineken, Disney ABC Studios, WWE Studios and Universidad Anáhuac. ●...

Responsible for digital innovations and strategy. Best in class data quality and connectivity for distribution via 3rd parties such as OTAs, Metasearch, dynamic packaging and and other touristic sales channels. Implemented the latest NDC technology and architecture for all group airlines to connect ...

Gilles leads the product strategy for the Digital Transformation and Innovation programme at Etihad Airways. This ambitious initiative was launched in 2016 with the main objective to grow Etihad’s revenues in merchandising and distribution, by delivering a seamless and personalized experience to...

Andrew leads easyJet’s Ancillary Revenue and Distribution teams within the Commercial Function. Andrew and the team are passionate about driving customer-led revenue growth, be that through new product initiatives like Worldwide by easyJet or through effective distribution partnerships. In the past ...

Sébastien is an experienced strategy and marketing professional with 8+ years in the Online Travel industry. He joined Google in 2014 after 4 years at leading French online travel agency Voyages-sncf.com (recently rebranded in Oui SNCF) where he led the ecommerce team. He currently advises European ...

Tye Radcliffe has been in the travel industry since 1997, primarily focused on leading teams and programs associated with the distribution of airline products and services. Tye joined United Airlines in 2011 and is currently Director of Distribution, where he and his team are responsible for...

Babar Rahman is responsible for driving the Inflight Entertainment and Connectivity strategy at Qatar Airways. In addition, he manages Global Sponsorships and Community Relations for the airline. In his role managing IFE, Qatar Airways relaunched the Inflight Entertainment as Oryx...

Juliana joined Volaris since 2010 and has ever since contributed to the revenue growth strategy for Volaris. First, launching commercial alliances with other airlines to  strengthen the network and then boosting  ancillary revenue with an ultra low cost approach. She has designed and developed...

Practical experienceSince 03/16 Eurowings Aviation GmbH, CologneVice President Customer Experience & Product Responsibilities: Definition, development and execution of the Eurowings Group short-haul and long-haul product (Cabin Interior, Inflight Entertainment/Connectivity, Catering/Buy on...

Raj has more than 25 years of experience in the innovation and information technology sectors, asa strategist, leader, VC, and advisor.Currently, Raj is Managing Director and Head of Investing at JetBlue Technology Ventures, thecorporate venture capital arm of JetBlue Airways Corp.Previously, he...

Brian Sumers is a Los Angeles-based reporter for Skift, where he covers the global airline industry. Since joining Skift in June 2016, Brian has focused on how innovation and technology influence the airline passenger experience.  Previously, Brian wrote about airline and airport news for Conde...

Educated as a rocket scientist, Rogier is an airline professional/leader at Finnair and responsible for Finnair's online sales, GDS & NDC distribution, revenue accounting, data science, and project management. Finnair is one of the leading airlines in the distribution space. Before...

My. Zhang Zhenyuan is the Head of IT department at Spring Airlines, where he has served as the GDS division director, deputy general manager and general manager of information technology department since 2013. He manages a team of over 500 engineers and is responsible for the development and...