Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, is one of the most recognisable figures in the global aviation industry. His vision and commitment enabled the ground-breaking development of Qatar Airways from a small regional carrier into one of the world’s leading global...

Stephane is responsible for developing the product strategy, product portfolio and brand at CellPoint Digital. He is committed to helping airline, travel businesses and other merchants exploit the potential of payment orchestration platforms and streamline the customer payment experience. Based in...

Amanda Woo is the Chief Executive Officer of airasia super app (formerly known as airasia.com) effective 19 May 2021. Woo joined AirAsia in 2012, and has spearheaded commercial initiatives across various entities under the AirAsia ecosystem. With over 15 years of experience in e-commerce, lifestyle ...

Kadri Samsunlu was born in 1968, he is one of the first graduates of ?zmir Science High School and completed his Bachelor of Arts degree in Economics at Bosphorus University in 1991. Samsunlu holds his MBA degree from the University of Missouri, USA. Samsunlu, had experience as the general...

Christina Foerster has been a member of the Executive Board of Deutsche Lufthansa AG since 1 January 2020. In her function as Chief Customer Officer, she is responsible for the business areas Customer, IT and Corporate Responsibility. After joining Brussels Airline as Chief Commercial Officer (CCO) ...

Nicolas Notebaert is a graduate of the Ecole Polytechnique (X 89), the Ecole Nationale des Ponts et Chaussées (Ponts 94) and holder of an MBA. Consultant to the World Bank in 1994, he held various positions in the Ministry of Infrastructure between 1995 and 2002, in the DDE (Departmental...

Justin Erbacci was appointed Chief Executive Officer of Los Angeles World Airports (LAWA) in June 2020, after serving as Interim CEO from January 1, 2020. Previously, Justin served as Chief Operating Officer from August through December 2019. Prior to that, Justin served as Chief Innovation and...

Josh Giegel is the CEO and Co-Founder of Virgin Hyperloop where he is leading aworld-class team of engineers making hyperloop a reality.Josh founded the company in 2014, when hyperloop was an idea drawn on awhiteboard in a garage. A little over two years later, VH built a full-scale...

Bjørn Tore Larsen (53), is the founder, CEO and the major shareholder of the airline Norse Atlantic Airways, a new low-cost long-haul airline that was launched in March 2021. Bjørn Tore has been interested in and passionate about aviation for as long as he can remember. He holds several type...

Andy is bd4travel’s CEO and visionary co-Founder. He oversees business development and the overall growth strategy. Before founding bd4travel, Andy was the CEO at leading German leisure specialist TravelTainment, which he joined after 10 years at Amadeus. Prior to that, Andy held positions at...

Ava Airways CEO Olivier Arrindell is an experienced professional, business acumen and became one of the youngest members of the Caribbean American Chamber of Commerce and Industry with ongoing success in Latina America, Central America, North America, and the Caribbean.

flypopflypop is a new low-cost British international airline providing the most affordable non-stop flights between the UK and the second cities of South Asia, starting with India.www.flypop.comChief Executive and Founder An Aeronautical Engineer with a diverse career path as British Army...

Iñigo holds a PDG from IESE Business School and a bachelor’s degree in Business Studies from Complutense University of Madrid. He has completed various training courses in LSD (London), IMD (Lausanne), and IE (Madrid).In 2013, after 15 years of experience in top management positions (CCO for...

Seth Cassel is the Co-Founder and President of EveryMundo, the global leader in Fare Marketing technology for airlines. EveryMundo’s solutions increase airline direct channel growth, improve customer acquisition, and enhance user experience. Their flagship solution, airTRFX, is a comprehensive...

Bayram Annakov created App in the Air with one mission – to seamlessly transform travel for frequent fliers everywhere. After watching Up in the Air, the famed 2009 George Clooney film, inspiration struck and Bayram set out to address the issues of a very specific group, the million-miler traveler...

Alex is the Founder and CEO of FLYR Labs. No stranger to technology, Alex learned to write software code at the age of 10 and has been actively building technology startups since the age of 15. At FLYR, Alex leads a diverse, global team with deep software and airline experience that is dramatically ...

David is the CEO of Dohop. David has several years of experience in the online travel industry where he has progressed through different roles. During David’s time at Dohop, the company has evolved from building online solutions for travellers and into a high-tech provider for the airline...

Birgir took on the role of CEO of Play in April 2021 and the airline commenced flight operations in June after having raised 90m USD and being listed on the Nasdaq First North stock market in Iceland.Birgir has extensive experience in international management and operations. He was Ossur's...

Founder and CEO of AirFi, based out of the European office.Before starting AirFi, Job has been a serial entrepreneur in various industries and holds an MBA from INSEAD.Celebrating AirFi’s 10th birthday this year, he and is team has shaped the market for portable WiFi and he is currently bringing...

Julie is the Global Managing Director for Travel, Transport Logistics and Hospitality at Microsoft. She is results driven Global Business Development Executive that is focused on delivering new technology solutions and increasing market share for her clients and her company. She is skilled in...

Dr. Nejib Ben Khedher is the Divisional Senior Vice President, Emirates Skywards since July 2015. He has been leading Skywards digital transformation from an FFP to a broader Loyalty business. The award winning program has doubled in size between 2015 and 2020 and is credited with the introduction...

Christine assumed the position of Managing Director at the Lufthansa Innovation Hub (LIH) - the innovation and corporate venture arm of Lufthansa Group, focusing on Travel & Mobility Tech -on January 1, 2020. Before she held the position of Head of Business Development Asia at LIH in...

James has long been a firm believer in the transformative potential of data-driven decision-making in the aviation sector. James has spent over a decade in senior leadership roles in the defence and aerospace technology industry including VP and Managing Director of Transportation at Leidos.

Rachel was appointed Retail Director in July 2020, having joined Gatwick as Head of Retail in 2016. She is responsible for shops, restaurants, media advertising and foreign exchange across the airport. Her role includes developing and executing Gatwick’s retail strategy and delivering projects that ...

Effective 1 January 2021 the Lufthansa Group has appointed Heike Birlenbach as Senior Vice President Customer Experience. In that context she is acting as the top customer ambassador within Lufthansa Group designing and being responsible for the overall customer experience. This includes Customer...

Justin W. Bundick currently serves as director of the enterprise data science center for Southwest Airlines. Over the last six years, Justin established this practice and is responsible for driving business value through the use of advanced analytic techniques. Justin is also responsible for...

Frédéric Kahane (54) is graduated from the ?Institut national polytechnique de Grenoble (France)?, and holds also a Master Degree in Aeronautics of ?Ecole supérieure des techniques aérospatiales (Paris)?. He joined Air France in 1990 and had several sales & commercial positions, mainly on the...

After a short consultancy career and 20 years working in financial services, Bart Saverwyns joined Brussels Airport Company in 2017. He is a member of the Management Committee of the airport and currently holds the role of Chief Experience Officer. In this role he is responsible for Passenger...

Jeremy Drury is Director Digital and Technology Services at Star Alliance Headquarters. In this position he holds responsibility for digital product development, infrastructure, operations and security of all Star Alliance applications. He manages the partnership relations with innovation hubs and...

Michael joined Dubai Airports in January 2016, as an Executive Vice President, he is an energetic, motivated and committed transformational leader  who brings considerable experience in his field of expertise accumulated across Asia, the Middle East and the UK in Aviation, Asset Optimisation and...

Dr. Edna Ayme-Yahil is VP, Head of Communications, Brand and Sustainability at SITA since 2020.Prior to this, she worked at Panalpina, where she was SVP, Head of Marketing and Communications prior to the takeover of the company by DSV.Edna has developed and delivered integrated communications and...

Serdar Gürbüz is Senior Vice President, Digital Innovation and Analytics Solutions at Turkish Airlines. In this role, he drives change, enable and support data driven transformation and technology driven innovation. He is helping the organization to achieve operational efficiencies, to increase...

Elaine supports Pega’s go-to-market initiatives for airlines, travel and transportation industries. She has spent her career in industry marketing and customer experience, working with clients and advocating for the needs of the industry within Pega. She is passionate about delivering digital...

Baris Findik is the Chief Information Office (CIO) for Pegasus Airlines and after joining in 2017, Baris has led the airline's digital transformation which launched in 2018.  This digital strategy is focused on investing in innovation and technology for operations, products and services with...

Leanne joined Heathrow Airport last year as the Director for Digital services to establish of a new department that will deliver the technology enablers and operating model to support Heathrow’s digital and data strategies.In March 2020 her role changed significantly, and she is now the Director...

Philip Hinton is a Senior Vice President at IBS Software, based in London. He is responsible for sales of IBS Aviation Products globally. Phil joined IBS in 1993 as part of an acquisition from a division within Honeywell, which specialised in Airline Operations. Prior to Honeywell he worked in...

Juha Järvinen is Chief Commercial Officer at Virgin Atlantic. He leads the Commercial function which includes Airline Commercial with network planning, joint venture with Delta and Air France- KLM, partnerships, revenue management & distribution, corporate and travel trade sales, Virgin...

Jayne O?Brien is JetBlue?s Head of Marketing and Loyalty, responsible for the airline?s?brand,?marketing and advertising,?e-commerce, TrueBlue® loyalty program, as well as its highly awarded onboard product.? O?Brien joined JetBlue in 2020 bringing a wealth of global travel and marketing...

Aileen McCormack is CarTrawler’s Chief Commercial Officer. Aileen over sees growth and commercial success in all aspects of business development worldwide including sales, marketing, strategic business and partner management. Aileen has been part of CarTrawler’s senior leadership team since 2012...

Paul Byrne joined IBS in May 2021 as Vice President, iFly RETAIL. In this role, he will focus on bringing to market the company's latest omnichannel retail platform, delivering an exceptional customer experience and personalised offers right across the traveler journey for customers of the...

Mike is a recognized leader, frequent speaker, mentor, and an executive consultant on the topics of user experience, digital strategy, and eCommerce, with a focus on the travel industry. Currently a VP, Principal of Travel Retail at PROS, Mike has 20+ years of experience working to improve the...

Thorsten Lange has been the Executive Vice President ofNeste Corporation’s Renewable Aviation business unit andmember of the Executive Committee since January 2020.Before joining the company, he worked at Lufthansa fortwo decades in various roles, most recently as the head ofFuel Procurement...

Myriam Douida serves as Senior Vice President of Commercial Partnerships at Flex Travel Solutions. As part of the executive team and with over 15 years of experience in corporate development within technology companies, Myriam Douida brings invaluable experience and industry knowledge to oversee...

Claus Grunow is responsible for Corporate Strategy & Digitalization at Fraport AG, one of the largest global airport groups worldwide. As a mobility enthusiast, he believes in the importance of mobility for our quality of life and the multimodal future. He also sees the current crisis as an...

Marlou Bordes is currently Director Customer Experience within KLM. She has worked for KLM for several years in operational and managerial/ commercial positions within Inflight, Cargo, KLM cityhopper and Ground Services and for the last couple of years in KLM Customer Experience, Care and...

Marcus Puffer is Vice President & Head of Loyalty Management Solutions at IBS Software. In this role, he is responsible for the loyalty product suite, a next generation platform carrying out some of the most successful customer engagement programs in travel and transportation. Before his tenure ...

Ahmet Olmustur is Chief Marketing Officer of Turkish Airlines, responsible for marketing strategies, sales, revenue management, network planning, corporate communications and distribution channels. He has been working as the Chief Marketing Officer since May 2014. Also he is a member of board at...

Preston Peterson is American's Director of Customer Experience Innovation with a focus on improving and enhancing the airport, service recovery and contact center experience for customers and team members. He joined American in 2013 and spent two years in network planning leading analytics...

Tamur Goudarzi Pour has been the Chief Commercial Officer of Swiss International Air Lines since 2019, with responsibility for the company’s sales, marketing and product development. Since 2019, he has also been in overall charge of the Revenue Management & Distribution core processes for all...

Tina is responsible for developing the global distribution strategy at Hawaiian Airlines and manages the commercial relationships with GDSs, OTAs and other third-party content providers. Most recently, Tina has taken the Alliances & Airline Partnerships department under her remit and is...

Thomas Helldorff has been working in the Airline, Travel and Payment industry for the past 20 years and is currently the Vice President of Airlines & Travel Vertical Strategy at Worldpay from FIS. He previously worked as the Head of Strategy and Innovation at Datacash, and prior to that Thomas...

Christian Draeger is Vice President Customer Experience and joined Star Alliance from Swissport International a leading supplier of aviation services. As Managing Director he was in charge of business units at various locations in the worldwide network.With over 25 years’ experience in the aviation ...

As Head of Strategic Development and Innovation Karin leads the work to strengthen innovation at Swedavia and to drive strategic development initiatives like Digital transformation and Multimodal mobility hubs of the future. With an Engineering background Karin has always been interested in...

As Vice President Customer Journeys and Reward, Anthony is responsible for creating amazing experiences and end-to-end journeys for Virgin Atlantic?s customers, in line with the company?s  brand promise and vision to be the most loved travel company. Since joining Virgin Atlantic in 2016, Anthony...

Distribution Director for Avianca Airlines. Over 24 years? experience in airline business including Revenue Accounting, Loyalty, Revenue Management, Finance, PSS and Distribution. Passionate about airline technology, new trends and evolution in customer experience. Enjoys serving others, adapt and...

In his role as Head of Loyalty Pekka is responsible for Finnair’s strategy for customer loyalty, loyalty offering across all customer segments, Finnair Plus loyalty program and loyalty partnerships.Before starting in his current role in 2021, Pekka was a Head of Product & Customer Experience at ...

Natalia is an expert in carbon credits and renewable energy with over 15 years of experience in environmental commodity markets and consulting. She currently leads South Pole's offering to clients in the aviation and shipping industries. Previously at South Pole she worked with carbon credit...

Gilles Lévêque is Groupe ADP (aka: Aéroports de Paris) Chief Information Officer.Gilles is graduated in civil engineering. He joined Arthur Andersen Consulting in 1988 where he had the opportunity to work for the 1992 winter Olympics games organization committee in Albertville. Then, Gilles joined...

Amy Burr is the Managing Director of Operations and Partnerships at JetBlue Technology Ventures (JTV). Her role is to build an ecosystem of partners and deployment opportunities for the many technologies of JTV's portfolio companies. She focuses on advancing innovation thinking and compelling...

Bas 't Hooft is an all-round commercial airline director with an academic marketing background. 15 years experience within several commercial departments (revenue management, e-commerce, sales, distribution) in Air France KLM and Delta Airlines gives him a broad perspective on airline...

Kerstin Lomb joined SunExpress, a joint venture of Lufthansa and Turkish Airlines, as Chief Marketing Officer in February 2019. In her role, she is responsible for all marketing and communications related activities of the German-Turkish leisure carrier, which celebrated its 30 years anniversary in ...

Dave Brune is the President for the Americas of Cover Genius, the embedded insurance company that protects the global customers of the world’s largest digital companies including Booking Holdings, Intuit, eBay and Shopee.  In his role, Dave is responsible for strategic partnerships, finance and...

Omer Bukel currently serves as Distribution Vice President for Turkish Airlines. He leads the distribution function which includes direct and indirect distribution along with pre-and-post-sales customer care. Over 12 years of experience within several diverse business departments including...

Aleksandar joined Air Serbia in June 2019 to work on improving digital campaigns and automatization and is now working on projects to accelerate the digital transformation in the company.He holds a master’s degree in marketing from Neoma business school and with over 5 years of digital experience...

Shane O’Flaherty is the Global Director of  Travel, Transportation & Hospitality for Microsoft and is focused on leading the hotel, airline, cruise and logistics industry in driving innovation that will enhance the customer and employee journey, while driving increased productivity and cost...

Simon Chandramani serves as VP of Sales Card Processing, Europe at Paysafe, where he is responsible for overseeing the merchant acquiring and transaction processing functions in the UK and European markets. With over 15 years of sales experience in acquiring and card processing, including...

Dr. Jennifer Berz is Senior Project Manager for Corporate Strategy and Digitalization at Fraport AG. She works on Fraport’s Mobility Strategy 2050 and is part of the Fraport Digital Factory team with responsibility for digital transformation projects across the Group. Jennifer has a background in...

Patrick is a French National who spend most of his professional career in Germany, the UK and the Middle East. He has over 30 years of Experience. He Started his Carreer with Air France at Frankfurt Airport where he spent nearly 10 years. In 1996 he joined Frankfurt Hahn airport as the EVP...

Ingibjörg has over 15 years experience in the airline industry, working for Icelandair. There she has had various management roles. She was  Director of the Icelandair Saga Club, Icelandair's frequent flyer program, where she and her team implemented a new and more customer focused loyalty...

Philipp Kugelmann is the Vice President Sales & Marketing for EMEA & Asia-Pacific of Materna IPS GmbH and thus responsible for all Sales and Business Development activities in those regions. Philipp is an expert in aviation having worked for multiple entities of the Lufthansa Group as well...

Ms Katja Siberg, M.Sc.(Econ), has worked at Finavia as Senior Vice President, Marketing, Communications and Customer Experience since 2017. Her main responsibilities include leading the brand and marketing strategy, customer insights & experience management as well as marketing and...

Jason joined Navitaire in 2007, bringing software design and management experience from both retail and manufacturing firms in the oil and gas industry. During most of his tenure at Navitaire, he focused on database architecture and performance. Since 2013, Jason has been responsible for Navitaire...

Before joining Heathrow, Catherine worked for the UK’s largest responsible business non-profit and developed the thought leadership report - Brave New World on how to ensure an inclusive digital revolution. Here she also produced the popular podcast, 'The Lens’, which hosted business leaders...

Bruce Stamm is presently Senior Director, Application Development & Maintenance (ADM) and Artificial Intelligence at Air Canada. In this capacity, Bruce leads Air Canada?s AI practice in the design, development and maintenance of AI systems that support the business needs across the...

Simon Dempsey is Chief Commercial Officer with Plan3, the passenger disruption management tool you and your passengers will love.

Kevin O’Toole is the Chief Strategy Officer at Cirium, the data and analytics company that is helping to shape an intelligent future for air travel. Kevin has been with the Cirium business, a part of the global information-based analytics company RELX, for over 24 years and has led Cirium’s...

Sébastien Touraine drives industry transformation toward airlines retailing and leads dynamic offers activities at IATA. Past 10 years at IATA , he developed the vision of NDC during its inception phase and then launched the ONE Order program that will significantly streamline industry front and...

Rahul is an Airline industry professional, with two decades of exprience. In his cross-functional stint at leading international airlines, he contributed towards initiatives for profitable growth. He was also instrumental in designing a low-cost airline business model, with differentiated...

Pedro is Vice President Extended Borders within IDEMIA’s Public Security and Identity business unit, based in Abu-Dhabi, United Arab Emirates. In his current role, Pedro is responsible for the global business development and structuring of IDEMIA’s extended borders offer. This includes border...

Rich Hunt is the VP of Product for nuTravel Technology Solutions, living and working in Westchester New York. His area of focus is leading the strategic direction and vision for all of nuTravel’s products. As the head of Product, Rich is responsible for driving product direction and innovation with ...

Payments and Fraud Prevention Expert. Conversion Rate Optimization in Ecommerce. Fan of agile methodologies, lean thinking. I manage the global payment strategy and the fraud prevention in Air Europa. It is an exciting challenge, going from negotiation with suppliers to definition of optimal...

Mike joined Trustly in June 2016 from payment service provider Worldpay, where he was Vice President of the Aviation sector. Parkinson has over a decade of experience in payments, having held various senior positions at Worldpay, including Head of Partnerships and Head of Global Corporate Sales. At ...

Keith Wallis has 2 5  years   of  experience  in the airline industry. He has held various positions in Operations, Product Management, and most recently in Distribution and Payments.     Mr. Wallis is Air Canada?s Senior Director, Distribution and Payments, where he  is responsible for  ...

Thierry Stucker currently serves as director of the industry payment programs at IATA. He manages three main areas: representation of the airlines community with key industry partners in payment, management of the industry payment activities and serves as Secretary of the Airlines Payment Methods...

Olga Morozova brings digital innovation to LuxairGroup. She is in charge for creating Luxair ancillary strategy and launching new profitable ancillary services and products, dedicated to improvement of customer digital experience, from booking to post-travel. She has a vision for LuxairGroup to...

Chris is the Head of Global Sales and Partner Success at ATPCO, responsible for leading ATPCOs global partner engagement efforts. He joined ATPCO in 2019 and brings 30+ years of commercial airline and consulting experience to the team. His primary focus is developing and executing effective...

Currently Senior Manager – IFEC and Publications at Etihad Airways responsible for the development and delivery of the IFEC strategy and products which includes digital entertainment (non-linear and linear), applications, connectivity services and publications + management of the E-BOX...

Surain is responsible for the strategy of PROS airline software products. He has worked closely with various clients in multiple industries in the development of revenue management solutions that address their business needs. Since joining PROS in April 1993, Mr. Adyanthaya has served in numerous...

Gemma has been working with airlines around the world such as British Airways, JetBlue and Ryanair for over 13 years to build automated solutions that drive commercial value. Having also led 15below’s Support and Account Management teams, Gemma brings a wealth of knowledge, experience, and...

Sarah Wittlieb has been in the industry since 11 years. Having studied International Management (M.A.) at universities in Munich and France she joined Munich Airport as Inhouse Consultant followed the position as Senior Manager Strategy. Sarah became Head of Innovation Management 2014 and rebuilt...

Ben Walters is the Head of Hopper Cloud at travel app Hopper. Combining trillions of data points and powerful machine learning, the app saves users time, money, and anxiety in their quest to book the perfect trip. Hopper has ranked as the #1 travel app in over 55 countries and has ranked as one of...

Ben is currently leading the delivery of easyJet’s Data strategy aimed at realising the company’s ambition of becoming the world’s leading data driven airline. Previously having worked at Royal Mail, Tesco and Unilever, he has over 15 years’ industry experience in solving real-world problem in an...

Lisa leads the team developing and implementing a Surface Access strategy that provides passengers and colleagues with a choice of safe, easy, and reliable travel options for their journey to and from Heathrow Airport.  The strategy is designed to meet our ambitious targets for 45% of passengers to ...

Clare is an innovative and accomplished executive with over 26 years’ experience in leadership roles from startups to the FTSE100, including companies such as British Airways, Etihad, Dubai Airports, and most recently Kenya Airways where she was CIO.  She has a track record of driving bottom line...

Andrew has almost 20 years of experience in the airline IT industry having been involved in the design and rollout of several large scale projects relating to e-Commerce, passenger and crew operations. Andrew is also directly involved in exploring NDC and identifying the practical ways it can bring ...

Jason Lane-Sellers is a highly experienced fraud and revenue assurance professional who has been working within Fraud & Risk in the telecommunications industry for over 25 years representing leading Operators globally. Jason is currently COO and member of the Board of Directors of the CFCA...

Rich Thompson is a result-driven management executive with extensive businessdevelopment, revenue accounting, and finance experience acquired over a 27+-yearcareer in the airline industry.For 23 years, he headed the Revenue Accounting & Interline Settlement Department atCape Air, during which...

Michiel Kossen has over 20 years of experience in travel IT. He started his career at different online travel agents and travel management companies in The Netherlands. He worked as Project Manager for Amadeus before moving to Adyen in 2014 to take care of Adyen’s growing airline and travel agent...

An engineer at heart, Amit has been with Nagarro for over 18 years, playing the role of technologist, project manager, and solutionist at different occasions. For more than a decade, Amit has been focusing on the travel and airlines industry, leading the unit with the focus on finding new digital...

With 30 years IT experience in the hospitality industry I have worked with some of the industry’s biggest retail and food service providers. My IT journey covers everything form being a programmer to CIO of one the world’s largest hospitality retailers , so I’m passionate about how IT innovation...

Digital Channel Lead, IFEC Finnair “Passion for making digital inflight experience next level”

Matt leads FLYR Labs commercial and growth functions. With 20+ years experience leading go-to-market efforts for small technology startups and global companies including GE and Embraer, Matt is passionate about the value new technology can bring to airlines. Matt is an avid aviator with active...

More than 20 years of management experience in various senior roles for global commercial airline groups. Co- initiated Colombia´s first incubator platform focused on start-ups catering to commercial airlines, branded Viva Air Labs. Part of launch team for 5 commercial airlines in South East...