Speakers

Luis Gallego became International Airlines Group’s chief executive in September 2020, joining from Iberia where he was chairman and chief executive from January 2014 having been appointed chief executive in March 2013. IAG is the parent company of Aer Lingus, British Airways, Iberia, Vueling and...

As the Airport general manager of Hartsfield-Jackson Atlanta International Airport—the world’s busiest and most efficient airport—Ricky Smith leads one of the most critical aviation and economic hubs globally. He is responsible for the overall governance, strategic direction, and operational...

Paul Griffiths serves as the Chief Executive Officer of Dubai Airports, overseeing the strategic direction and operational excellence of Dubai International (DXB) – renowned as the world's busiest airport for international passengers – and Dubai World Central Al Maktoum International (DWC). ...

Eddie Wilson joined Ryanair in 1997, a then fledgling airline with just 20 aircraft that was unheard of outside of Ireland and had yet to transform European short-haul aviation and the lives and travel habits of hundreds of millions of Europeans. His initial role was Head of HR, but given the...

Jennifer Aument is Chief Executive Officer of The New Terminal One, a private consortium developing a world-class international terminal that will anchor the Port Authority of New York & New Jersey’s $19 billion redevelopment of John F. Kennedy Airport. The New Terminal One’s $9 billion first...

Appointed Chief Executive Officer in April 2025. Director of the Aviation Security Company Limited Board. Holds a Master of Business Administration from Southern Illinois University and a Bachelor of Computer Science from The State University of New York. Mrs Cheung is an alumnus of Stanford...

Mr. Dimitris Gerogiannis was born in 1961 in Edessa, Greece. He joined AEGEAN in 1999 and served as general manager of AEGEAN since 2001 and CEO since 2007. Before joining AEGEAN, Mr. Gerogiannis worked in the US, Germany and Greece. From 1989 to 1997, he held various engineering positions at...

John Rodgerson joined the company in 2008 as one of its co-founders and has played a key role in its development over the past decade. Under the leadership of David Neeleman and John Rodgerson, Azul has become Brazil's largest airline by number of cities, serving more than 160 destinations in...

Warwick Brady, South African, was appointed President & CEO of Swissport International on 1 May 2021.  Prior to joining Swissport, Warwick was the CEO of Esken Limited, formerly Stobart Group, a British infrastructure, aviation and energy company with operations in the UK and Ireland.He served...

Dan Mann, A.A.E., is the Executive Director of Louisville Muhammad Ali International Airport, the 5th busiest cargo airport in the world.  Dan previously served as the Executive Director for the Columbia Metropolitan Airport in Columbia, SC; Eastern Iowa Airport in Cedar Rapids, IA; and Natrona...

Karanja Ndegwa is an accomplished leader with over 25 years of experience in the aviation industry, 15 of which have been in senior leadership roles. A graduate of Economics and Statistics from the University of Nairobi and a Certified Public Accountant, he combines financial acumen with strategic...

Max Kownatzki started his career in 2002 at the strategy consultancy Oliver Wyman in New York and Munich. Until 2013, he advised clients from the airline industry as Senior Partner with a special focus on strategic alliances and commercial airline topics. In 2013, he was appointed Chief Strategy...

Peter Cabello Holmberg Executive Vice President & Chief Information Officer Peter Cabello Holmberg serves as Executive Vice President and Chief Information Officer (CIO) at Scandinavian Airlines (SAS), where he leads the Digital & IT (DIT) organization. Based in Stockholm, Peter plays...

Eric Pateman is the Chief Experience Officer (CXO) at YVR Airport in Vancouver, Canada. With a vision to redefine hospitality in the airport environment, Eric oversees all aspects of the guest experience at YVR. This includes managing the airport’s commercial portfolio...

Lukas Johnson is the Chief Commercial Officer at Breeze Airways. With over 14 years in senior aviation leadership at Allegiant Air and other carriers, Lukas has extensive experience in revenue management and network planning, having launched more routes during that time than anyone else in the...

Henning has worked in IT executive positions for more than twenty-years, most recently at Lufthansa – Henning joined  BA in October 2024 bringing a wealth of airline operations experience with him.

Ashish is a software industry veteran. A graduate of IIT Delhi and Purdue University, he started his career in Silicon Valley in 1989 with a start up. He moved to Bangalore and set up three new software development organizations from scratch and grew and nurtured them into highly productive...

Richard Masters is Vice President of Data & AI at Virgin Atlantic, where he leads the airline’s data-driven transformation by spearheading the development and execution of a comprehensive Data & AI strategy. Richard is at the forefront of building Virgin Atlantic’s central enterprise data...

Seasoned IT Architect with over 15 years experienve in driving digital transformation across global logistics giants. Passionate about turning tech into tangible business value. is currently leading the change as CIO at Düsseldorf Airport.

Born in Ireland in 1980’s which was a period of depression, drudgery and hardship. This start set him up nicely for a career in Aviation with Ryanair.Neal started his career in college creating an internet start-up company selling books online to students. Neal shut it down as students started...

Heike Birlenbach is the Chief Commercial Officer at Swiss International Airlines in Switzerland since January 2024. She manages Brand and Product Experience, Network Management, Revenue Management, Sales, and Marketing for the airline. Previously, Heike held the position of group-wide responsible...

Marc-Philippe Lumpé is the Chief Operating Officer at Air Transat, a position he has been in since 2022. With over 20 years of professional experience in the aviation and defence sectors, Marc-Philippe oversees all aspects of the company's operations, ensuring that strategic vision and...

Julio Toro is the Chief Information and Technology Officer at Copa Airlines, a leading Latin American provider of airline passenger and cargo services and a member of the Star Alliance network.  In this role, Julio has led the digital transformation of Copa, including its successful adoption of NDC ...

Expertise in business strategy, marketing and branding,He has extensive experience in the airline and financial businesses. Joined Japan Airlines in April 2000.Mainly engaged in business planning and marketing/branding strategy. Especially, he had been in charge of marketing strategy, developing...

Piervittorio Farabbi is the COO of Tirana International Airport (TIA), the fastest growing airport in Europe in 2024 (source ACI Europe). At TIA, supported by a professional and diverse team, he oversees airport operations, facility management and infrastructure development, with a key focus on...

Caroline Bergstroem is Head of Ancillary Products, Connectivity and Reatil at Scandinavian Airlines. In this role Caroline is responsible for setting the overall product strategy, developing new products both internally and with external partners to secure a wide range of high-quality products for...

Antti Kleemolab. 1980, M.Sc. (Econ), Chief Digital Officer as of 10 September 2024Mr. Kleemola has previously worked as the Finnair's Chief Information Officer from 2022 to 2024. Before joining Finnair, Mr. Kleemola worked as the SVP and CIO at Outokumpu from 2021 to 2022 and he has also held...

Quincy Hunte is an accomplished product management executive, known for his product-led approach, emphasizing the importance of curiosity, customer focus, and building high-performing teams. His strategies revolve around creating value for customers through innovative product solutions, advanced...

Dr. Manuel Fuentes is an Aerospace Engineer with an international Ph.D. in the field. With over a decade of experience in research, technological innovation, and business leadership, he has built a distinguished career focused on translating academic knowledge into impactful, real-world solutions. ...

Dr. Nejib Ben Khedher has 35 years of experience in the global airline and travel industry. His career began at American Airlines Decision Technologies, where he worked on pioneering innovations in revenue management and network optimization. Over the years, Dr. Ben Khedher has held key leadership...

With two decades of experience at Icelandair, Helga has embraced a variety of roles that have shaped her career. Having embarked on her journey, she now holds the position of Director of Customer Experience & Loyalty, working cross functional within Icelandair leading the end-to-end customer...

Benjamin Lipsey is a seasoned aviation executive with a passion for driving customer loyalty and innovation in the global aviation industry. Currently serving as the Senior Vice President of Customer Loyalty and President of Flying Blue at Air France K.L.M., Benjamin brings a wealth of experience...

With a background in technology and passion for strategy, Nick heads up Publicis Sapient’s Travel and Hospitality business in Europe. With over 20 years in Digital, he has worked with global brands in the US, Asia and Europe helping them with digital business transformation strategies and bringing...

Azim Barodawala is the CEO of Volantio, a global leader in post-booking optimization technology for airlines and other fixed-capacity industries. Volantio works with 10+ airlines worldwide and Disney Theatrical Group, and has received venture capital backing from Alaska Airlines, Amadeus, IAG, and...

Marc Giles is Head of Customer Experience at Aer Lingus and is responsible for delivering a best-in-class customer journey at all stages across the airport and inflight experience. Aer Lingus has industry-leading customer satisfaction and NPS metrics, demonstrating its commitment to putting the...

Mahesbin is currently the Head of Alliances & Partnerships at TAP Air Portugal  and oversees all Interline, Codeshare, Proration, Staff Travel Agreements and Alliance matters. With nearly 28 years aviation industry experience, including Revenue Management focused on online & offline...

Arturs Saveljevs is a Board Member and Chief Commercial Officer at Riga Airport, where he is responsible for the airport’s commercial and marketing strategies and activities. He began his aviation career in 2003 with Riga Airport Operations. In 2005, he was appointed Non-Aviation Marketing Manager ...

Hazem Ahmed is a Lead Data Scientist at Emirates, with over 15 years of experience pioneering data innovation and analytics. He led high-impact data science, machine learning, and generative AI solutions, achieving several million dollars in operational efficiency annually. Hazem holds a PhD in...

Paul Puopolo serves as Executive Vice President Innovation, Enterprise Data & Analytics at Dallas Fort Worth International Airport. He leads both DFW's Innovation and Data & Analytics functions to identify, assess, and drive the collaborative development of new solutions and business...

Charlotte Posada Kandel is the Head of Online Sales and Ancillary Products at SunExpress, where she leads the airline’s digital retailing and ancillary strategy. With over a decade of experience across aviation and tourism—including roles at Emirates, Qatar Tourism, and fastjet—she specializes in...

Dina Doder is the Director of E-commerce & Digital at Norwegian Air, where she oversees the airline’s digital strategy, spanning UX, CRO, SEO, and product management. She has been instrumental in building Norwegian’s digital department, establishing a strong UX environment, and introducing a...

Oleg Kit drives the airline industry retailing transformation to 100% Offers and Orders. He has a proven track record of leading transformational projects at the intersection of airline business and technology from Finnair – one of the pioneering airlines. He has a strong background in offer and...

Malgosia is a Customer Service Outsourcing Expert with over 20 years of experience leading large-scale operations for international clients across diverse industries, including travel and airline sectors. Renowned for driving operational excellence, optimizing customer experience, and building...

Diana is currently Director of Customer Journey at Marabu, focusing on a holistic approach to the customer joureny and overcoming traditional airline silos. Before this role Diana has experience at SunExpress, Thomas Cook & Condor.

Christian Baillet is the Co-Founder and Chief Revenue Officer of Paximizer, bringing years of experience in airline data strategy and digital transformation. Passionate about helping airlines make smarter use of customer data, he focuses on enhancing personalization, optimizing operations, and...

Fernando Rocha brings over 30 years of expertise in Information Technology, Corporate Digital Strategy, and business transformations. With extensive technical and functional knowledge, Fernando has successfully led IT teams on a global scale. Currently, Fernando serves as the Sr. VP of IT and CIO...

Manjinder leads data strategy and analytics at TUI Airlines, bringing over 17 years of experience across the aviation spectrum—from legacy carriers (Emirates), low-cost (Vueling), and cargo (DHL Express) to integrated holiday providers (TUI). He specializes in applying AI, machine learning, and...

Phil Douglas is a highly respected industry leader with over 45 years of experience in airline IT. He began his career in the late 1970s at Australian Airlines (now Qantas’s domestic operation) before joining Unisys Airline Division, where he played a pivotal role in delivering key projects for...

Justin Jovignot is the current director of commercial strategy and distribution for TAP Air Portugal, managing leisure sales, corporate sales, distribution and commercial strategy. Justin is an aeronautical engineer and holds 15 years of experience in the aviation business. During his career he...

Ms. Sinead Finn has worked in the travel industry for more than 20 years.After working for the Irish Tourist Board, she joined Ryanair in 1998 as Sales Manager for Italy. In 2002, Sinead was promoted to Head of Sales and Marketing with overall responsibility for the company's Sales and...

Deirdre is the Director of Brand Marketing & International Communications at Ryanair, Europe's largest airline. She leads a talented team across Brand and Social, Customer Comms, PR and Insights, and has had responsibility for growing Ryanair’s customer satisfaction (CSAT) and brand...

Simon oversees the commercial team at Plan3 [part of AviLabs], the leading passenger disruption management tool for airlines. A former entrepreneur and CEO, with more than a decade in travel sector experience, Simon has brought award winning solutions to market for enterprise clients including...

Peter Smith is SVP of Strategic Partnerships - Travel, EMEA, at Cover Genius, the insurtech for embedded protection. Prior to Cover Genius, Peter was Head of New Business at Holiday Extras, a UK and European provider of travel ancillaries, responsible for developing their partnerships and driving...

Vijay Dheap, Chief Solutions Officer at RozieAI, spearheads efforts to enable organizations to deliver AI-driven personalized experiences at scale. With over two decades of experience, including roles at IBM, an MBA from Duke, and a software engineering background from the University of...

As Chief Revenue Officer at Data Clarity, Paul is dedicated to helping airlines unlock the power of data to drive revenue, improve operations, and enhance the passenger experience. With over two decades of travel technology experience, Paul has worked closely with multiple airline...

David Rowan is today’s leading speaker on how emerging technologies will impact business — and how leaders should prepare now. He’s given more than 700 keynotes around the world, and has moderated events for the World Economic Forum, WIRED, the biggest global companies, and governments. As founding ...

 Oz Eliav brings over a decade of experience in venture capital, mergers and acquisitions, and corporate innovation, with a strong focus on the aviation and travel technology sectors. As the CEO of Cockpit Innovation, he is responsible for the company’s overarching strategic direction, the...

Natalija Kuzmina is a seasoned airline executive with expertise in customer experience, competitive strategy, and digital transformation. As Vice President of Customer Experience and Insights at airBaltic, she leads strategic initiatives that enhance the passenger journey, ensuring a...

Yann Guillemain is an experienced growth leader in Travel Technology, overseeing strategy, sales, project implementations, and customer success. In his current role as Senior Vice President of Airports, EMEA at Amadeus, he is responsible for the strategic direction and growth of airports and ground ...

Nicolas is responsible for the Business Intelligence department at Eurowings Digital (a daughter company in the Eurowings / Lufthansa Group). His team is responsible for enabling the Eurowings Group to leverage data, to increase data driven decsions and use advanced data techniques/model to...

Biography | Zita SchellekensZita Schellekens is a dynamic leader with a diverse background spanning corporate strategy, sustainability, and politics. Her journey commenced with a foray into politics, where she honed her skills in campaigning, diplomacy and governance. However, it was her ...

As Chief Process Officer at TestSolutions GmbH in Germany, Florian Fieber is responsible for the test process management of the entire organization as well as the training area with the TestSolutions Academy. He has been working in the area of quality assurance of software systems for almost 20...

Currently, I work as Director of Customer Engagement in Iberia with a strong focus on omnichannel strategy and AI transformation. I have more than 20 years of experience in the field of customer service. Throughout my career, I have had the privilege of working in various industries such as...

As Chief AI Scientist at IAG, Ben Dias leads a community of talented cross-functional AI teams maximising the RoI of the Group’s investments in AI. Previously having worked at easyJet, Royal Mail, Tesco and Unilever, Ben has over 20 years’ experience in using AI to solve real-world problems in an...

Director, John Strickland, is a graduate of the University of York and has held senior positions including network planning and revenue management with a number of airlines including British Caledonian, British Airways, KLMuk and Buzz.  He was instrumental in the decision by KLM to establish the...

As chief marketing officer at UATP, Wendy L. Ward is responsible for developing and implementing all marketing, communications, brand and promotional activities. The marketing department drives efforts by UATP to increase brand and product awareness, grow membership and develop strategic business...

Giovanni has been with SkyTeam for the past four years, currently leading the Business Development unit. In this role, Giovanni focuses on advancing the intermodal journey and driving the development of consulting and commercial services for airline partners.Before joining SkyTeam, Giovanni served...

With over 20 years of leadership experience spanning travel tech, fintech, telecom, and consumer electronics, Peny is a seasoned executive driving innovation at the intersection of finance and technology. As the Chief Fintech Officer of Etraveli Group, she oversees strategic fintech...

Ian CollierBusiness Development Director – Aviation, 1PointFive Ian Collier is a Chartered Chemical Engineer with more than 15 years of experience as a strategic and analytical business leader. He supports the aviation sector in advancing decarbonization goals through the use of carbon dioxide...

Oltion Carkaxhija holds a master’s degree from Loyola College in Maryland (USA) with a specialization in international business. He joined Air Canada in 2008 as an analyst in the Finance Department where he held several positions for 8 years. In 2016, he became Director Strategy Network and fleet...

 Evelyn Hamilton is a leading expert in the airlines and travel management industry at Transcom, serving as their Travel & Hospitality CX Specialist and is an active member of the Global Business Travel Association (GBTA) Aviation Committee and Board Member for the Swedish Business Travel...

Jolanda Stevens is Program Manager Zero Emission Aviation at KLM. With an impressive 25-year tenure as a pilot for KLM, Jolanda has accumulated extensive experience both in the cockpit and in various ground roles centered around safety culture and training. She later transitioned to the role of...

Danielle Brown is the Chief Marketing Officer, who oversees Data Science & Analytics, Brand & Content, and Partner, Product & Performance Marketing. She builds and leads happy, high-performance, profit-centric teams that drive growth. Danielle's expertise in change...

Colleen Schmidt is the Vice President of Commercial Strategy at Adyen, where she leads global go-to-market planning, commercial optimization, and long-term strategic initiatives across diverse markets. With a strong track record in developing scalable growth strategies, Colleen brings deep...

https://www.linkedin.com/in/joostvandersande/  

Surain Adyanthaya joined PROS in 1993 and serves as President, Global Industries. In this role, Adyanthaya leads the customer advisory boards and oversees a team of PROS thought leaders and subject matter experts across B2B, Travel and AI. Under his leadership, this center of excellence drives...

Datalex’s Chief Product Officer, Alan Dunne, is a seasoned technology leader with deep industry expertise. With over two decades of experience at Datalex in key leadership roles such as Chief Technology Officer and Chief Innovation Officer, Alan brings a profound understanding of the company’s...

Ina Eldøy is the CEO of BagID, a travel tech company transforming the way people travel with checked baggage through electronic bag tags and smart travel solutions. Under her leadership, BagID is redefining baggage handling with technology that empowers both airlines and travellers. She is a...

Jim Davidson serves as Vice Chairman at Accelya, bringing a wealth of experience in airline technology and travel distribution.A visionary in the industry, he has been at the forefront of driving transformation in airline retailing. Before Accelya’s acquisition of Farelogix, Jim was the CEO of...

As Chief Revenue Officer at Data Clarity, Paul is dedicated to helping airlines unlock the power of data to drive revenue, improve operations, and enhance the passenger experience. With over two decades of travel technology experience, Paul has worked closely with multiple airline...

Suzanna is the Head of Amadeus Ventures, the start-up investment program of Amadeus IT Group.  Amadeus Ventures focuses on finding early stage start-ups sitting at the crossroad of technology and travel.  The program not only provides funding but also customer reach and industry expertise. Suzanna...

Kamil Ślefarski has 7 years of professional experience in aviation industry. He commenced his career with LOT Polish Airlines in 2018, for most part holding various regional team lead positions. In January 2023 he was appointed as the Director of Revenue Management. During his tenure, Kamil...

Chris joined ATPCO in 2019. Leveraging more than 30 years of commercial airline and consulting experience, he assists ATPCO’s partners in achieving their financial objectives by optimizing their use of the ATPCO solution suite. His background in supporting effective commercial strategies along with ...

Manuel is the Managing Director of zeroG, the expertise center for Data and Machine Learning within the Lufthansa Group. In the past years, Manuel and his team developed numerous impactful deep learning applications to improve airline operations, maintenance, crew management and passenger...

Nowell Outlaw is the CEO of Switchfly, a leading white-label travel loyalty and dynamic packaging platform serving major airlines including American Airlines, Japan Airlines, JetBlue, Bermuda Air, and Royal Air Morocco. The platform enables airlines to offer dynamic packaging of air, hotels, car...

Mr. Dunsky has been the Senior Vice President for Global Business Development at PASSUR Aerospace since 2021. Prior to that, he held a number of other positions at PASSUR Aerospace, including Senior Vice President of Marketing; and Vice President and General Manager, Worldwide Airports and...

Sumati Sharma is Partner at global management consulting firm Oliver Wyman.  Prior to joining Oliver Wyman in early 2021, Sumati qualified as a Chartered Accountant with EY in 2001 before moving on to join Virgin Atlantic for 16 years – where she took on a variety of roles at Virgin across...

Lahiru Ranasinghe is easyJet’s Director of Sustainability. Lahiru is one of the chief architects behind the airline’s net zero roadmap, which it aims to achieve through a combination of operational efficiencies, airspace modernisation, fleet renewal, use of sustainable aviation fuels, zero carbon...

Alex is head of business development and principal data scientist at Lufthansa's heart of AI at zeroG and holds a PhD in computer science and artificial intelligence from the University of Lübeck, an MSc degree in computational engineering from the Hamburg University of Technology and a BEng...

Nichola Bates Managing Partner at Aerospace Xelerated and Head of Global Accelerators and Innovation Programs, at Boeing   Nichola joined Boeing following a decade-long career working with early stage and scaling startups, where she championed the role of the SME to government, particularly in...

Roberto Roselli Miele is an executive professional with over 25 years of experience in Business Development and Business Management. He is a CPA with an MBA in Finance and has dedicated his career to the Air Transportation Industry, with a focus on the commercial long-haul sector. Roberto...

Oliver leads BA’s Offer & Order transformation programme. He also manages BA’s existing PSS and PSS-related infrastructure, and BA's commercial partnerships & interline agreements. He has a cross-commercial background spanning across Digital, Sales, Revenue Management and Marketing.

Tomasz Pawliszyn is the highly motivated CEO of AirHelp with 20 years of executive leadershipexperience in complex and high-growth environments. Tomasz has driven major businesstransformation projects globally.He has led multichannel retailer Studio Moderna as Global Director of Operations and then ...

Biography Mr P.A. van Noort                                                                          After completing secondary school, Philip began his career by undertaking the Officer Training Program at the Royal Netherlands Navy in Den Helder. He subsequently earned a Master of Science degree...

Greg Welsh holds a Masters Degree in Engineering Asset Management and is a globally recognised expert in Baggage Handling Systems and Baggage Operations. With over 25 years’ experience in BHS and Airport Operations, he is currently overseeing the installation of a new state of the art BHS at...

Jitender Mohan is the Business Unit Head of Travel and Hospitality. He is responsible for the strategy, growth initiatives and financial performance of the business unit. Previously, he held several leadership roles in WNS, including leading the Hi-Tech & Professional Services business unit and ...

Lorenz is an internationally experienced aviation leader, specialized in digitizing aviation. His main responsibility is driving the aviation digital strategy at Munich Airport including topics like AI augmented airport management or airside and terminal automation. Lorenz studied in Germany and...

Jason Inniss serves as the Director of Airport Operations at Bermuda Skyport Corporation Limited, the operator of L.F. Wade International Airport in Bermuda. With over 25 years of experience in the aviation industry, Mr. Inniss has a robust background that spans both Airline and airport...

Manuj is Head of E-commerce at Air India. He is a core member of the Air India transformation team. Prior to Air India he has worked at Tata Group Strategy team and McKinsey India. Over the last two decades he has been associated with strategic transformation of India’s aviation sector with...

My name is Susanne Kunkel, I am 43 years young and come from Frankfurt am Main. I started a commercial apprenticeship at Deutsche Lufthansa AG in 1998. Apart from a 3-year sabbatical, during which I completed evening studies and gained work experience at PricewaterhouseCoopers, I am still a proud...

As Director, Trips Partnerships at Expedia Group, Sandeep Sharma leads a team focused on building relationships with airline supply partners in EMEA and around the globe. His in-depth knowledge of distribution strategies and package promotions helps partners capture demand through Expedia Group’s...

Gabriella is Head of Communications at Aerospace Xelerated and Metta. At Aerospace Xelerated, she leads communications and PR to strengthen the accelerator’s global presence. At Metta, she supports programmes that advance sustainable and regenerative innovation. A Climatebase Fellow with a...

Sam Chamberlain, Chief Product Officer, has worked in the travel industry for more than 20 years, starting his career with several commercial roles at British Midland in the UK, including Pricing, Revenue Management, and Revenue Optimization Systems. He subsequently spent over 11 years at...

Laurent Chauvin SVP, Technology Strategy, Transversal Services, Research & Innovation Laurent has worked at Amadeus for over two decades. He currently leads the Technology Strategy, Transversal Services, and Research & Innovation department, a position he has held since January...

David Glantz was born and raised in Germany. After university’s degree he joined a management consultancy and specialized in the area of sales, marketing and CRM with a focus on customer loyalty. He supervised more than 35 successful loyalty projects. As an expert for loyalty, digitalization and...

As Head of Innovation at daa (Dublin Airport), Ruairí Kell leads the next horizon of the passenger experience, covering digital-first engagements and technology touchpoints, through to how these tangibly impact operational change. Ruairí was a leader in innovation at both Shipyard Innovation &...

Anne is the Founder of IN Air Travel Experience, a boutique consultancy focused on Customer Experience, Innovation and Environmental Sustainability for Airlines. IN Air Travel Experience curates tranformational travel experiences that are impactful, sustainable and drive strategic growth. 

Zachary has 15 years’ experience leading commercial transformation projects at airlines around the world. In his current role, Zachary facilitates dialog with ATPCO’s airline and technology partners, helping to make modern airline retailing a reality. His special focus areas include deployment of...

Global technology executive with 25+ years of experience driving strategy, growth, and digital transformation across multiple industries. As the Global Cross-Industries Leader at DXC Technology, Srini leads the Travel & Transportation, TMT, and Energy & Utilities sectors—partnering with...

Belinda Jain is Vice President, Customer Experience & Commercial at JFKIAT – the operator of Terminal 4 at JFK International Airport in New York City. As a seasoned industry expert, Jain has more than 20 years of experience leading the development and operations of premium and luxury brands and ...

Aras leads business development and industry engagement at Hitit, keeping track of emerging trends, technological enablers and cross-industry best practices for the benefit of 70+ Hitit partner airlines all around the world. He also facilitates strategic engagements with industry partners and...

Ruth Spratt is VP and UK Country Manager at Affirm, the payment network that empowers consumers  and helps merchants drive growth. In this role, she is propelling Affirm’s leadership in the BNPL sector and its continued expansion across the globe.With over 25 years of experience in commercial...

With a robust track record in aviation operations management, my leadership at Icelandair as VP of Airport Operations has been marked by directing large teams and upholding the highest safety standards. Our team has successfully managed an average of 850 FTEs, demonstrating organizational...

Laura is responsible for driving innovation and digitalization at Munich Airport's T2, a joint venture between Munich Airport and Lufthansa. She manages the strategic direction and development of innovative projects inside the T2 ecosystem, mainly focusing on passenger-facing robotics and...

As consultant, content creator and speaker, Paul closely follow the complex ecosystem of (B2C & B2B) travel payments, demystifying it with the help of my infographics and blogs. With 20+ years of hands-on experience, combined with a holistic and agnostic view, he's uniquely positioned to...

With over three decades of experience in airline operations and nearly 20 years in leadership, I bring a deep, strategic understanding of how to keep an airline running safely, efficiently, and resiliently—no matter the challenge.  As Director of Operations Control at Aer Lingus, I lead the...

Özge joined Hitit in 2016 and currently works as a Senior Sales Manager. She is involved in partnership discovery and establishment as well as pre-sales Management, contributing to brand and account Management. Her earlier experience includes one of the world’s leading airlines, Qatar Airways where ...

Adam Schipper leads Ericsson’s global aviation strategy for private 5G networks, with a focus on accelerating digital transformation across the aviation sector. He works with airports and partners worldwide to enable high-impact use cases such as autonomous operations, predictive maintenance, and...

As Head of Account Management for Europe at CellPoint Digital, Anna brings her passion for serving customers and building successful partnerships to the forefront. She has vast experience with travel technology from previous roles at Amadeus, SITA and more recently T2RL, and she has spent the last...

Kristen is the Director of Below-the-Wing Strategy and Innovation at United Airlines. She oversees robotics and automation, resource optimization tools, and baggage scanning and recovery tools. She has been with United for 11 years, spanning various roles in that time. Prior to United, Kristen also ...

Hugo Oliveira is a seasoned Captain and Training Director at Portugália Airlines, the sister company of TAP Air Portugal. Instructor, Examiner and CRM Trainer, he is passionate about developing and implementing innovative training solutions. With a strong background in aviation operations and an...

Mark’s expertise is in cross-border payments. He has developed and implemented strategies and solutions for fintech start-ups and global payment powerhouses such as Mastercard, Visa/Cybersource and Ingenico. His current mission is to execute a global payment strategy for CellPoint Digital that will ...

Chris is the Chief Customer Officer for Plusgrade, the global ancillary revenue leader in travel. Chris plays a pivotal role in spearheading the acquisition of new partners across the globe in the rail, air, and cruise industries. His leadership and industry thought leadership have been...

Juan Carlos Almanza is an experienced leader in the aeronautical industry, bringing over 15 years of expertise in flight and airport operations, data analytics, regulatory compliance, and customer service. As the Below The Wing Airport Director at Aeroméxico, he led a team of over 2,600 employees...

Jost Daft is a leading force in transforming airline retailing as Head of Order Transformation at Lufthansa Group and Business Lead of the CORE Program. He plays a key role in shaping the industry's transition to 100% Offer and Order and chairs the IATA Offer & Order Group, setting global...

Chris Ford is Thoughtworks’ Technology Director for Aviation, Travel and Retail. In this role he brings Thoughtworks’ substantial global aviation and consumer experience to bear for the benefit his clients in Europe.He has a broad knowledge of the literature and practices in diverse areas of modern ...

As a Technical Director of AI Lab and a seasoned expert with more than 10 years of experience in this top-tier field, I am dedicated to translating advanced AI and ML technologies into tangible business value.   I lead the efforts in developing advanced AI/ML and Generative AI solutions that...

Ulrike Ziegler is President of impact on sustainable aviation e.V., a non-profit association founded in early 2022 by leading financiers in aviation. impact, the largest sustainability-focused aviation industry association with 35+ members, aims to support and promote decarbonization strategies in...

Marcelo Mota holds a Bachelor's degree in Electrical Engineering from the Federal University of Bahia, Brazil, and a Master’s degree in Business Administration from the University of Warwick, England. With 30+ years of experience in the Energy, IT, Airports, Government, and Consulting...

Marcus Puffer is Vice President & Head of Loyalty Management Solutions at IBS Software. In this role, he is responsible for the loyalty product suite, a next generation platform with some of the most successful customer engagement programs in travel and transportation.  Before his tenure with...

Philipp Müller is the Vice President Global Operations - Airport Ground Operations at Swissport International. With over 20 years of international experience in operations, performance, and innovation, he also serves in IATA and ASA committees and various boards. An MBA holder and active community...

Haldane Dodd is Executive Director at the Geneva-based Air Transport Action Group (ATAG). This organisation, the only global grouping of players from across the aviation industry, brings together airports, airlines, air navigation service providers and aircraft and engine manufacturers to agree...

Datalex’s Chief Revenue Officer, Bryan Porter, is a seasoned commercial leader in the travel technology sector. Prior to joining Datalex, Bryan was Senior Vice President of Sales and Account Management at Accelya, Chief Commercial Officer at OpenJaw Technologies and an airline industry e-Commerce...

With 30 years of experience in the travel industry, Becky has held a variety of management roles both in the UK and overseas, gaining extensive expertise in crisis response. She has successfully managed a wide range of incidents, including natural disasters, security threats, aircraft...

Steve is a neurodivergent accessibility professional who has led accessibility and disability inclusion initiatives at several companies for fifteen years. After several years helping to advance equal access for Disney Parks, Experience, and Products, Steve moved to Seattle, Washington to join...

Beenish Qaiser is the Head of Operations Data and Analytics at Finnair. She leads the development of Data and AI solutions that support day-to-day operations, improve decision-making, and deliver measurable business value. Beenish brings a hands-on, cross-functional approach to building scalable...

As a dynamic and motivated leader with a passion for exploring the emerging tech and startup landscape, Kevin is helping to drive change within the airline by exposing the company to new and emerging technologies that will help solve for the unique challenges that face the airline today and in the...

João Frias is the Head of Payments Strategy & Global Fraud at TAP Air Portugal, bringing over 18 years of expertise in the aviation industry.He specializes in optimizing payment ecosystems, enhancing customer experience, and implementing robust fraud prevention measures across global...

Ricky Barr is managing director focused on customer strategy and innovation.  In this role, he is responsible for the tools, technology and processes that shape the customer experience throughout a large portion of their travel journey.  His focus areas include security, gates, baggage, customer...

Sonia is an experienced airport planning professional with 10 years of experience in the airport industry, currently working as an airport planner at Brussels Airport. Specializing in airport and master planning, as well as advanced simulations, she focuses on terminal and airfield projects. Sonia...

Ben Park is an innovator and technology leader.  He helps organisations around the world, both small and large, leverage cutting-edge technologies like AI, Agents and automation to drive new business value.

Daniela Fantinati holds a bachelor's degree in Social Communication / Public Relations from PUC-Campinas and is a Specialist in Customer Experience Strategies from Columbia Business School. She has been working in civil aviation for 14+ years and is currently the Director of Customer...

Laurie is the global head of travel solutions at Worldline. Her interest in payments came from her understanding of the fulfilment and distribution processes in the commercial airline industry. During her 30+ years in the travel industry, Laurie has been responsible for building and delivering...

Bill is a seasoned digital leader, with a track record of driving innovation and transformation across some of the world's top retail and travel brands.  From spearheading growth at Tesco.com and eBay, to leading Ancillary Revenue at easyJet, and shaping digital strategy at Kingfisher...

Co-founder of Beta-i, a collaborative innovation platform with global reach started in 2010 and the main builder of the startup ecosystem in Lisbon, experts in designing and managing projects for large corporations around the world from strategy to pilot testing & venture building. Our main...

Toreson Lloyd is the Co-Founder and Chief Commercial Officer of APEXX, a pioneering payments orchestration platform he founded alongside Peter Keenan and Rodney Bain eight years ago. Under Toreson’s commercial leadership, APEXX has become a disruptive force in the payments ecosystem, particularly...

The internationally experienced Industrial Engineer started his professional career at Roland Berger Strategy Consultants. After six years he joined Lufthansa in 1999, where he held various top management positions within the airline. In 2011 he took over responsibility for Miles &...

Thomas Sermon leads sales and demand generation for ZestIoT. Having previously worked for SITA and Honeywell, Thomas's expertise extends right across the aviation domain covering airports, airlines and ground handling. His focus is on empowering clients to extract maximum value and benefit from ...

Lead Revenue Management CoE and Pricing at Saudia Airlines.

ill Carleton brings over 20 years of expertise in providing superior service, driving innovation, and exhibiting leadership across large-scale and complex biometric, identity management, IT, and business systems. His experience spans the federal government, private industry, airports, and major...

  After many years working in international border management Annet co-founded/co-initiated the Aruba Happy Flow project in 2013 that created the world’s first seamless passenger facilitation uniting the public and private stakeholder at the airport in one identity management system using a single ...

Apurva Mathur is a customer focused executive with 25+ years’ extensive experience in the aviation, satellite communications and logistics industry, including international assignments across sales & account management, product development and life cycle management, product delivery, consulting ...

A highly-driven, transformative leader in Aviation technology. Amit’s focus is to revolutionize aviation operations through the introduction of automation and digitisation. Starting in 2017 with a team of enthusiasts, Amit, now CEO and Founder, built ZestIoT into an innovative, disruptive...

Advocate for Innovation and Continuous Learning, Ranbir is a seasoned software engineering leader with a history of developing innovative solutions that enhance efficiency and performance. He expertly manages teams in web applications, BizDevOps, data engineering, and analytics. His professional...

Stephane Pingaud is a trilingual travel technology executive with over 25 years of experience driving growth and innovation across the global travel industry. Currently serving as Chief Strategy Officer at PKFARE, he shapes growth strategies for flight and hotel wholesaler businesses while building ...

Eng. Henry Mwendia Muchira is a dynamic and accomplished Innovation Lead with extensive expertise in innovation, project management, and sustainable Technical product development. As the Innovation Lead at Kenya Airways, he drives transformative initiatives, leveraging cutting-edge technologies to...

David Nieto is Vice President for Europe, Middle East and Africa at Aviation ISAC (Information Sharing and Analysis Center), leading cybersecurity intelligence collaboration in aviation at global level.Previously, he was Director of Airports and Aviation Security at AESA, Spanish CAA, overseeing...