WORLD CLASS SPEAKERS

One of Asia’s most recognisable entrepreneurs, Tony Fernandes is best known for co-founding low-cost carrier AirAsia with Datuk Kamarudin Meranun and democratising air travel in the region.Fernandes and Datuk Kamarudin bought the ailing airline for a token MYR1 (approximately USD0.25) and MYR40...

Joanna Geraghty is President & Chief Operating Officer of JetBlue, responsible for JetBlue’s operations and commercial performance including network, brand and marketing and revenue management.Geraghty’s focus is on delivering a leading customer service experience, enhancing operational and...

Mr Clark has been in the civil aviation business for his whole professional career, having joined British Caledonian in 1972.In 1975, he moved to Gulf Air in Bahrain and subsequently in 1985 to Dubai where he became a member of the founding team of Emirates as Head of Airline Planning.  In 2003, he ...

Alan Joyce has been Chief Executive Officer and Managing Director of the Qantas Group since November 2008.In his time as CEO, he has overseen the biggest transformation of Qantas since it was privatised in 1995, including the turnaround and renewed growth of Qantas International, the expansion of...

Alexandre de Juniac became the seventh person to lead the International Air Transport Association (IATA) when he took on the role of Director General and CEO from 1 September 2016.De Juniac has almost three decades of experience in both the private and public sectors. This includes senior positions ...

Shai Weiss is Chief Executive Officer at Virgin Atlantic and an Executive Director of the Virgin Atlantic board.Shai and the team are keenly focused on Virgin Atlantic and Virgin Holidays together becoming the most loved travel company.Shai joined Virgin Atlantic as Executive Vice President and...

Johan Lundgren has spent his entire career in the travel industry working his way up through various roles to become most recently the Group Deputy CEO of Tui AG. Johan was also the CEO of the Mainstream Tourism business of the TUI Group (formed from the merger of TUI Travel PLC and TUI AG) where...

A graduate of the Mines Paris Tech, Anne Rigail joined Air Inter in 1991. In 1996, she was appointed in charge of Air France customer services at Paris-Orly. In 1999, she became director of passenger and baggage connections at the Paris-Charles de Gaulle hub, and subsequently head of customer and...

CEO of LEVEL since September 2018.  LEVEL is IAG’s long haul low cost brand and is developing the customer focussed, technology enabled airline business model of the future. 20 years of airline experience in strategy, commercial and operational roles, 14 years at executive level Lived and worked...

Felix Antelo is Business Administrator of the Pontificia Universidad Católica of Argentina and has more than 19 years of experience in the aeronautical industry, living and working in the most important countries of Latin America. He currently serves as President and CEO of Viva Air Group, the...

Founding Chief Executive Officer of flyadeal, the Middle East's newest low-cost airline based in Jeddah, Saudi Arabia which commenced operations on 23rd September 2017. Part of the SAUDIA group. Previously, Partner at Heidrick & Struggles, in its Industrial Practice focusing on the...

Mehmet T. Nane became CEO of Pegasus Airlines in March 2016. Before that he served as CEO of CarrefourSA between 2013-2016, CEO of Teknosa between 2005-2013, and Vice Chairman of the Board of Teknosa between 2000 and 2005. After holding various managerial positions at the Türkiye Emlak...

Graduated from Boğaziçi University, Department of Economics in 1991, Samsunlu completed his MBA at Missouri University. Starting his career as a financial analyst, he worked for various investment companies between 1995 and 2006 as a CEO and Board member. He was engaged as a investment and...

Glenn is a leading thought leader in the travel, aviation, and technology space and is a sought after public speaker on travel and corporate innovation.  He is plugged into all aspects of emerging digital trends, next generation technology and behavioural change. His key expertise is exploiting...

Shahar Markovitch is the Chief Digital and Information Officer of EL AL Israel Airlines as of March 2018. Shahar joins El-Al from Bank Hapoalim, Israel largest bank, where he served as Chief Digital Officer. In this role he was recognized as one of Israel's top 100 most...

Eliano Marques is the VP of Data Science at Emirates Group. As part of the role, Eliano aims to build a world-class team of AI experts to build and deploy Data Products with Machine/Deep Learning on its core on top of the most critical use-cases across the Group leveraging the best and most...

Brian Kelly is the founder and CEO of The Points Guy (TPG), the preeminent voice when it comes to loyalty programs, credit cards and travel. Kelly launched TPG in 2010 during his time as a Wall Street road warrior, where he developed his keen sense for maximizing travel experiences while minimizing ...

Passenger growth at Dublin Airport 2015-2017 has increased by over three times the European average, and every month currently is the busiest on record. Jan is responsible for managing the significant Dublin Airport Insights & Research programme, including monitoring future trends, passenger...

İnankul started his career in 1998 and has worked as a Project Manager and Consultant in the fields of Airport Systems, Telecommunication, Complex System Integration, and Process Optimisation.Upon joining in TAV group in 2005, he continued his professional activities as IT Project Manager of two...

Jacqueline has over 20 years of business development experience within the travel technology and hospitality sectors. Held senior positions in Amadeus and Accelya. As CCO, her mission is to establish Smartvel as the leading global content hub for the travel industry.

Vinzenz Pflanz has more than 23 years of experience in international mobility services. His overarching experience in full service leasing and fleet management offers a large network on contacts with fleet operators, fleet managers and suppliers.  Before joining Sixt Leasing SE in January 2016 as...

Dave O'Flanagan is CEO and co-founder of BOXEVER Ltd., which was established in 2010. With a strong software background, Dave has developed and managed enterprise software in a number of verticals including mobile telcoms, travel and cloud. He served as Head of Development in Datalex where he...

Bob Kwik has over 25 years’ experience in management and leadership primarily in the information technology and transportation sectors.  He is currently a Vice President with SITA, responsible for SITA’s European business for their Air Transport Solutions portfolio.  His role includes sales and...

Güliz Öztürk began her career at Turkish Airlines. From 1990 to 2003, she served in various roles including as Manager of International Relations and Contracts, Alliance Coordinator, Sales and Marketing Director at Turkish Airlines. During that time, she managed important projects such as launching ...

Originally from the United States, Navit has a B.A. from Hampshire College with a triple major in ecology, photography, and ethnomusicology. She has 6 years of experience in scientific research and data analysis, particularly related to climate change.A wanderer ever since she picked up her first...

Mattias is since 2016 Executive Vice President (CIO) for SAS with responsibility for all strategic and operational IT and digital development. Mattias is also currently defining and implementing SAS technology innovation capabilities. Mattias is part of the SAS Group Management and is located...

Michael Ibbitson is Executive Vice President, Infrastructure and Technology at Dubai Airports responsible for making Dubai Airports an even more efficient and sustainable business through innovation, the smart application of technology and the efficient operation of facilities and systems to boost...

Ryan Green, Senior Vice President and Chief Marketing Officer, has created innovative concepts and enterprise in a variety of areas at Southwest Airlines. He has developed award-wining programs focused on engaging consumers, expanding market share, developing ancillary revenue, and fostering...

Barbara Dalibard is CEO and a member of the Board of Directors of SITA. Since joining SITA in July 2016, Barbara has outlined a clear vision for SITA to make air travel easier at every step, for airports, airlines and the broader air transport industry. Barbara has brought a passion for innovation...

With more than 20 years of experience in the aviation industry, Mark Thorpe is responsible for the development and sustainability of Ontario International Airport (ONT). He brings with him a plethora of experience and enthusiasm for aviation, and new vision for Ontario International Airport to...

Jodi Williams is General Manager, Global Brand and Content Marketing at Air New Zealand.  Since joining the company Jodi has held a number of roles at Air New Zealand within Sales, Product Development & Customer Design and Marketing including the role of Director of Marketing for Air New...

Mr. Martin Gauss serves as Chairman of the Board and Chief Executive Officer at Air Baltic Corporation AS (airBaltic), the Latvian airline, since November 2011. Under the leadership of Martin Gauss, airBaltic has been successfully restructured and reached sustainable profitability.  The...

Ravi Simhambhatla is vice president of commercial technologyand corporate systems for United. In this role, Ravi is responsiblefor delivering IT systems and technology that support the company’svarious divisions.Prior to joining United, Ravi served as the chief information officerfor Aer Lingus, a...

Marc Fontaine has been Airbus’ Digital Transformation Officer (DTO) since 1 May 2016. In this role, Marc is responsible for the company’s digital transformation and for leading the deployment of digital technologies across Airbus and its Divisions. Given the major impact that digital technologies...

Brian joined Sun Country Airlines as Chief Marketing Officer in January, 2018. He previously served as Special Advisor on Business Strategy to Wingo, a subsidiary of Copa Airlines, and Adjunct Professor of Marketing & PR at California State University in Los Angeles. From 2005 to 2017, Brian...

Born on December 4th 1969, Mr. Wang Zhijie graduated from Beihang University with a master’s degree. Before joining Spring Airlines as Vice President in 2005, he worked at Shanghai Airlines from 1995 to 2005. In 2017, Mr. Wang Zhijie was appointed as President of Spring Airlines.

Paul Smitton was appointed Chief Executive Officer of Asia Miles Limited in July 2018. He is responsible for managing Asia’s leading travel and lifestyle rewards programme, which has a portfolio of over 11 million members and more than 700 business partners worldwide.Paul has worked in loyalty for...

Alfredo C. Tan is the first Chief Digital & Innovation Officer for WestJet Airlines responsible for helping to transform the airline to be more digitally focused and drive a culture of innovation.  His focus is to significantly enhance WestJet’s self-service capabilities and transform all their ...

Alf has been working as an SME, program manager and advisor/consultant with profound knowledge about the travel industry, focusing on commercial passenger airlines. Alf has extensive experience on Amadeus portfolio including complete airline setups and migrations (Altea suite, LSS, ARP...

Chris was appointed as Chief Operating Officer in April 2018. Prior to this, Chris held the equivalent role at Dubai Airport, where he played a key role in growing the annual number of passengers over a nine-year period. His most recent role was Director of Asset Management with Associated British...

Jez Bowen is the CEO of Cirium, the smart data and advanced analytics company that enables the wider travel industry to keep the world in motion.Jez joined Cirium in January 2018 as the Global Head of Sales, for what was at the time, the data and analytics business within FlightGlobal. In this role ...

After a long career at KLM where she had many different roles, Simone is now the head of innovation at Vueling for over a year. She has put human centered design at the heart of Vueling’s innovation strategy to ensure a true customer focus. Together with her team she works in three horizons at the...

Jon Dunsdon has over 20 years of digital software and services experience with GE, including roles with increasing responsibility across Aviation Systems, Global Research and Aviation. Since 2016 Jon has served as Chief Technology Officer for GE Aviation Digital leading strategy and working with...

Guillaume co-founded Destygo in September 2016 and is the Chief Executive Officer of this fast-growing startup.He has strong strategic and entrepreneurial expertise, having previously worked at Expedia, focusing on Spanish market development. He is passionate about technology, always chasing the...

Manish Dureja is the Managing Director of Jet Privilege, based in Mumbai. He has been at the helm of Jet Privilege, since its inception and has overseen the stupendous growth of the company, which, over three years, has established itself as India’s leading loyalty and rewards management company. ...

Praveen Sharma is vice president of digital products and analytics for United. In this role, Praveen is responsible for developing digital products, growing digital commerce and improving data analytics at United. In Praveen’s prior role as vice president of loyalty and president of MileagePlus...

Dupsy Abiola is Head of Global Innovation for International Airlines Group (IAG). She is focused on group innovation, acceleration, and venture activities across the group, which transports 113m passengers per year to 268 destinations globally. The Group is passionate about innovation and have...

Dan is a high caliber digital experience specialist and innovative leader with a wealth of aviation and digital experience. He has worked in the industry for over 15 years, delivering pioneering solutions and driving commercial and customer experience results. In his role as Head of Digital...

After 15 years of revenue management experience, I am convinced I am a revenue manager by vocation.I have moved across all the different areas within revenue management: pricing, yield management, systems management, market and revenue analysis, operations research, etc.However, within revenue...

Nitin brings deep experience in product design and digital customer experience, which he has acquired over the last 19 years across leading internet companies in India. He is currently leading IndiGo as VP Digital to help the group undergo Digital Transformation.He previously built...

Currently managing the loyalty operations of reward-U, Christopher is responsible for the development of a robust and intuitive rewards system for members. Christopher plays a key role in planning the marketing strategy of reward-U to facilitate member acquisition and engagement. Christopher also...

As the operations data science manager, Sai is responsible for strategizing and implementing various machine learning models to extract holistic operational efficiencies at Allegiant Air. Sai began his career simulating hypersonic flows using supercomputing clusters for the defense industry. He has ...

Accomplished business leader with extensive experience in marketing, product management, business development, and digital transformation in the enterprise software and technology industry.Expertise in Cloud, Service Management, IoT, Analytics and Artificial Intelligence.Global citizen, lived in...

Founder and CEO Oliver Dlouhý established Kiwi.com as Skypicker in 2012 after struggling to book cheap combined flights for a holiday. Leveraging the local tech talent pool in Brno, Czech Republic, he began development of the unique flight combination algorithm that has powered the company’s...

Eduardo Costa is the global Senior Director of Marketing & Customer Experience at LATAM and he is responsible for developing and implementing the Client Strategy and Experience, Branding and Communication, and assuring  LATAM’s Product Quality. He joined the LATAM Group in 2012 as Marketing...

Kenya Airways Appoints Clare Ward as its CIONairobi, January 24, 2019 - National carrier, Kenya Airways has appointed Clare Ward as its Chief Information Officer (CIO) effective 23rd January 2019. Ms. Ward is an innovative and accomplished IT professional with a track record of driving bottom line...

Emiliano was born in Rome in 1971 and he’s passionate about Technology since the early 80’s. In that period he got his first Personal Computer, a Commodore VIC20 without any sort of tape or disk memory. So he was forced to re-code from scratch every day. He is a Computer Engineer. He started his...

Jonathan Savitch is the Chief Commercial Officer at Routehappy by ATPCO, the industry standard for airline rich content. Routehappy helps airlines and distributors differentiate and better monetize their products. Jonathan leads Routehappy’s business development and sales of Routehappy products...

Johannes is responsible for the global go-to-market of new, interactive distribution solutions and display management in the B2B segment for the Lufthansa Group Hub Airlines (Austrian Airlines, Lufthansa, SWISS).   Johannes began his career in the airline business in 2002 by working for Austrian...

Ali Serdar YAKUT is the Chief Information Technology & Transformation Officer of Turkish Airlines since June 2015. Ali Serdar YAKUT commenced his professional business life in 1996 in the finance sector. After serving in various positions and companies, in 2001 started working for IBM. In...

Alex Knigge joined Emirates in January 2015 in a newly created role to set the strategic direction for a wide range of Brand & Marketing topics including Online Revenue Growth, Online Customer Experience, Marketing Technology, Digital Data & Analytics, Customer Lifecycle Marketing, and...

Ankur Garg works as Vice-President, Commercial at IndiGo, one of the fastest growing Low Cost Carriers (LCCs) in the world. Ankur is responsible for Revenue Management, Ancillary Revenue and Distribution at IndiGo. For an airline which is already more than 200 aircraft strong and growing at a rate...

Guy Johnson is the co-anchor of "Bloomberg Markets: European Open" on Bloomberg Television, covering top business, economic and market-moving stories from around the world. He is based in London.  Johnson brings nearly two decades of experience as a top financial broadcast...

Roland Jaggi is a Swiss citizen who started his airline career at Swissair. After 12 exciting years in Sales and Revenue Management he moved in 2006 to Athens based Aegean Airlines where he has built up the Revenue Management and Pricing teams.After first adding Distribution to his scope of...

Annelie Nassen is leading a global organisation in constant change. She has more than 25 years of experience in various senior positions within a highly competitive industry. During her time at SAS she has managed to implement a number of changes at a rapid pace, both within the domestic and...

Mark Nasr was appointed Vice President, Loyalty and eCommerce in July, 2017. In this role, Mark has responsibility for developing the vision and strategies for Air Canada's all-new, digital first loyalty program to be launched in 2020. He will also lead the design, development, implementation...

Georges has 16 years’ experience in various IT and cybersecurity leadership roles across multiple industries including aerospace, aviation and transportation. He currently oversees industry specific initiatives aimed at increasing awareness and cyber-resilience across the industry’s...

Devin is a futurist who works collaboratively with clients such as The Boeing Company, Intel, JW Marriott, Nike, Starbucks, and Toyota to design preferred futures in aviation, automotive, smart cities, personal mobility, space travel, and more. Devin also leads TEAGUE’s future-focused conceptual...

Eric Nordling heads commercial operations at Revenue Management Systems (RMS), the fastest growing revenue management vendor in the airline industry. Eric joined the company in 2012 when it had 23 airline customers. RMS now serves more than 80 airline clients and its airRM system is the...

Jouni Oksanen is Senior Vice President at AirBaltic Commercial division focusing on the airlines’ digital strategy, including all customer touch points with omni-channel approach. Jouni is responsible to implement a modern customer centric ecommerce experience based on strong design lead...

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Vince joined the leadership team at Swoop in August 2018. Although new to the airline industry, he possesses more than a decade of experience in the transportation sector, including various leadership roles in finance. His background is primarily in finance, process improvement and commercial...

Katri Harra-Salonen has conducted a long career in digital transformation positions. Since 2012, she has been a founder and the CEO of Umbrella Strategic Advisory Ltd. Previously, she has been the CEO of Fjord Sweden in Stockholm and held leadership positions at Satama Interactive in Finland and...

Santiago Aldana is an industrial engineer from the Universidad de los Andes in Bogota Colombia. He holds 2 master's degrees in Economics and Business Administration from the University of Illinois (Urbana Champaign) and MIT Sloan School of Management. Throughout a professional...

Rami is a key accountable member of the Senior Leadership team and is responsible for leading Toronto's Pearson Airport to become a data centric driven operation by rationalizing information, processes, applications, systems, and people across multiple business lines and IT functions. He is...

Xavier Lagardère is Lufthansa Group’s Vice President in charge of Distribution, leading Lufthansa,Swiss and Austrian Airlines’ go-to-market strategy and channel solutions. Prior positions includeleading Brussels Airlines channel shift as VP e-Commerce, heading Groupon’s travel business inFrance and ...

LATAM Airlines, VP Ancillary Revenue & Distribution - 17 years in LATAM; 3 years in current positionDuring my 17 years of experience in LATAM I have been able to develop in-depth knowledge of Revenue Management, Network, Sales, Marketing, Loyalty, Distribution and Ancillary. In my current...

 Stephen Attenborough leads commercial activities for Virgin Galactic, part of Sir Richard Branson's Virgin Group, which is on track to become the world's first passenger-carrying commercial spaceline.  Stephen was invited by Richard to join Virgin Galactic as the company's first full...

Mike joined Trustly in June 2016 from payment service provider Worldpay, where he was Vice President of the Aviation sector. Parkinson has over a decade of experience in payments, having held various senior positions at Worldpay, including Head of Partnerships and Head of Global Corporate Sales. At ...

Oliver is based in Exeter, United Kingdom, with his wife and young son, having joined Flybe – Europe’s largest regional airline, as Head of Loyalty in October 2018; where he is responsible for Flybe’s loyalty strategy, relaunching their loyalty programme and managing frequent flyer partnerships...

Ingibjörg has over 15 years experience in the airline industry, working for Icelandair. There she has had various management roles. She was  Director of the Icelandair Saga Club, Icelandair's frequent flyer program, where she and her team implemented a new and more customer focused loyalty...

Sharon Geervliet is Social Media Manager at KLM Royal Dutch Airlines with a love for traveling … and travelers. From the moment she joined the company, Sharon’s focus has been on developing digital and conversational services that take the hassle out of the traveler’s notoriously complex journey...

Jay is Industry Head for Travel at Google having joined the company in 2012 where he initially ran Google’s relationships with top retailers across Fashion and Luxury. He joined the travel industry in 2018, where he runs the team leading Google’s relationships with the UK airlines, car rental...

Melissa is Product Strategy Lead, Airline Products at Element AI. In her role she drives product strategy, innovation, and thought leadership for all airline products. She works alongside a world-class team of AI Applied Research Scientists, AI Developers, and Design Researchers who together build...

Seth Cassel is the Co-Founder and President of EveryMundo, the performance marketing technology and services company specializing in airline eCommerce and multilingual online customer acquisition. The company’s areas of expertise include Multichannel Online Marketing and...

With 14  years of experience in media and marketing, Neasa has helped global Travel businesses navigate their next phase of growth. As the Head of Travel Marketing EMEA at Facebook, Neasa supports the Travel industry in sharing insights and driving business growth, globally through...

Michael Covey is the Managing Director, Premier Program & Air Redemption for MileagePlus at United Airlines.  His career in the airline business began in 2001 at Continental Airlines where he worked in Alliances and IT before moving to MileagePlus after Continental and United Airlines merged.   ...

Tal Kalderon has been in the content and media field for more than 25 years.  He began as a television producer and director and in 2006 was invited to be EL AL’s consultant for upgrading the user experience in the entertainment systems. Since then he has been building concepts for entertainment...

Patrick Mareuil is the Managing Director EMEA at Urban Airship and is responsible for sustaining the company’s expansion and operations in Europe. Patrick brings 20 years of Entrepreneurial experience in the SaaS, Digital Relational Marketing and Advertising spaces. Patrick joined Urban Airship...

Bryan is an expert in transformative digital technologies, with over 20 years strategic leadership roles in digital publishing, digital marketing and e-Commerce. Bryan has successfully delivered airline retailing platforms across multiple PSS’s and shopping solutions, as well as ground ancillary...

Gian Caprini is specialized in digital growth via multichannel marketing campaigns and customer journey optimization. After several years at one of the top digital marketing agencies in London, he moved to Microsoft in the Online Services business division where he led the Search and Social Media...

Guido is a designer, in love with aviation.As the Head of Passenger Experience Design for Lufthansa Group, he manages the overall experience design strategy and execution for Lufthansa, SWISS and Austrian Airlines. Prior to his current role at Lufthansa Group, Guido was the Global CCO of the...

Since March 2018, Robert Albrecht has been Head of New Business and responsible for all business development activities the Paysafe group’s latest online cash payment method ‘Paysafecash’, which has been developed especially for the e-commerce sector. Previously, Mr. Albrecht worked for 11 years at ...

Julie Shainock is Managing Director – Travel and Transport and responsible for developing Microsoft’s point of view and future strategy for our WW Travel and Transport industry.  She is focused on leading the airlines, hospitality companies, rental car, cruise and Freight logistics and Rail...

Full name: David GunnarssonJob title: CEO

Bryan Matthews received his Bachelor’s Degree in Electrical Engineering from Santa Clara University in 2002. Since 2001 he has worked at NASA Ames Research Centre and has been a member of the Data Sciences Group since 2005, where he has applied his professional experience in the field of data...

ABHI CHACKO, Head of IT Commercial and Innovation at Gatwick Airport, is accountable for providing ITservices to airlines, ground handlers and airport tenants as well as for driving tech-led innovation for the campus. With more than 20 years of experience in aviation IT, Abhi has had a positive...

I am currently Director of Marketing & Digital Experience for Aer Lingus. My role involves promoting the Aer Lingus brand globally using the ‘Smart Flies’ proposition. Smart is all about our guests making the ‘Smart Choice’. Key projects include a re-brand of Aer Lingus and design of a new...

Peter Drissell was appointed by the Civil Aviation Authority (CAA) as its first Director of Aviation Security in May 2013. Peter led the transfer of the Aviation Security function (and some 90 posts) from the Department for Transport (DfT) to the CAA, which took place as planned on 1st April...

Biography:  Since his appointment as Farelogix President and CEO in January 2005, Jim Davidson has transformed the company’s vision and product offerings to focus on broader opportunities within travel distribution technology.  Under his leadership, Farelogix solutions are in production on six...

Experienced leader specialized in strategy, sales, services, marketing and business development highly motivated to helppeople reach their potential and make the most out of an organization's potential with it's human capital and dynamic cooperation.

Mike Thompson is responsible for sales of Navitaire services for the airline, rail and broader travel market across Europe, Middle East, Africa and the Americas. Navitaire offers a range of proven solutions including for reservations and has been an industry leader in championing direct...

Nicole leads the team responsible for regulatory cyber security oversight, for aviation in the UK. Her aim is to have a proportionate and effective approach that enables aviation to manage cyber security risks without compromising aviation safety, security or resilience (with a particular focus on...

David Friderici is Vice President & Head of Product Management & Strategy of Airline Travel Services at IBS Software Services. He manages the entire product portfolio across airline passenger services.He is spearheading the development of IBS’ new generation passenger services system...

Wayne Madhlangobe is an experienced advanced analytics leader with an extensive background in developing and implementing Data Science practices in large organisations.  He recently held the role of Data Science IT Leader at Enbridge Inc and a currently a Director at Air Canada leading the AI...

Jerome Thil serves as Vice President Digital Innovation in Singapore Airlines (“SIA”), bringing to the job a proven track record of entrepreneurship and innovation spanning both start-ups and multinational organisations in Europe and Asia. He was CEO of a number of start-up firms, which he...

Iris Taguet is the Head of the Blockchain Program at Air France – KLM. She is responsible for building the global blockchain strategy for the Air France – KLM group, from awareness, to business uses cases; from defining the technical architecture to setting up the governance model; and finally...

Hari Marar, Managing Director & CEO of Bangalore International Airport Limited (BIAL), is responsible for the management of the Kempegowda International Airport, Bengaluru. From joining BIAL in September 2006 as the Head of Daily Operations, Hari has held various positions at the...

Maryann Simson has been active in the #PaxEx media work for nearly a decade. Before joining the Airline Passenger Experience Association as APEX Media director, she served in a variety of editorial and PR positions, including as Creative Editor and then Managing Editor at PAX International...

Gustavo Sanches is the Head of the IT Department at the National Civil Aviation Agency of Brazil – ANAC where he currently leads a Blockchain initiative. It is about to launch its flightlog book in a private Blockchain. Prior to joining ANAC, he implemented virtualization and System integration in...

Kevin May has covered technology, distribution and the digital economy in the travel, tourism and hospitality industry since 2005, in roles prior to PhocusWire as editor of both Travolution and Tnooz.He began his career as a reporter at the Police Gazette in London, before moving to local...

Liyan is responsible for expanding OpenJaw’s success in China. With his extensive knowledge of the Chinese travel & e-commerce industry, plus strong solution delivery and engineering background, Liyan has led the development of OpenJaw’s Chinese market offering that is being rapidly adopted by...

Alison Taylor is Senior Vice President of Global Sales and Distribution at American Airlines, the largest airline in the world. She leads a team of more than 1,000 associates to sell the American Airlines product and experience, by building strategic relationships with corporate and group...

Marisa Garcia is an aviation industry analyst and freelance journalist covering aviation economics, policy, regulations, safety, technology and the passenger experience at airlines and airports. She writes for a number of leading aviation industry and travel publications, and Forbes.com. Before...

A self-proclaimed futurist, Martin Mitev often feels like he’s living three different lives simultaneously. He scrutinises what has happened and what appears in news feeds and conferences to inspire colleagues to innovate at the office, cultivates two outstanding young citizens at home, and cruises ...

Yaron is a passionate Business leader. He served as VP Global Business Development at Viber one of the world leading messaging apps, acquired by Rakuten in 2014.Previously Yaron led several Business development and sales teams in top global companies.Yaron is currently leading HERE Mobility global...

Thomas Laxar held various positions within Austrian Airlines, starting from maintenance, aircraft engineering through product management. In 2017 he was appointed as Director IFEC Content & Portal in which he and his team is responsible for Lufthansa, Swiss and Austrian Airlines digital...

Michael is responsible for overseeing the daily operations of Allegiant's OCC. He joined the Allegiant Team in 2013, and has held the role of Director of Flight Safety, and most recently, Director of OCC.Michael began his career in aviation flying with the German Air Force. After completing his ...

Azim brings over a decade of Travel and Technology experience to Volantio, with particular focus on airline strategy and travel distribution. Prior to Volantio, Azim served as Group Head of Strategy for the Jetstar Group based in Melbourne, Australia. Azim also spent over 3 years working for The...

Mike leads the Ancillary Revenue team at Frontier Airlines. Frontier is a low-fare airline flying to 100 North American destinations with a fleet of more than 80 aircraft. The Ancillary Revenue team focuses on applying classical and behavioural economics and data science to offer management and...

Joined SAS in 2017 and took responsibility for building an Artificial Intelligence team during 2018 to drive adoption of AI across SAS from intelligent automation to chatbots and machine learning. Prior to SAS worked eight years with supporting companies to adopt new technology focusing on...

Truly passionate about moving people and giving them time back for the important things in life, Fabien joined Volocopter to achieve exactly that. While building up Uber in Germany as General Manager, he realised that innovation continues to challenge regulation and that cooperation is crucial for...

Vojin Rakonjac has been the Head of Payment Solutions at Voyego since 2017. As the leading payment expert in the unit, he consults airlines on how to bring cutting-edge payment solutions to their present infrastructure.For many years, Vojin has worked as a Product Manager at some of the world’s...

Peta is Product Delivery Manager for Inflight Entertainment Systems and Content at Virgin Australia.  She pivoted a 20 year career in content distribution and streaming platform development, with a dash of behavioural science, to the aviation industry and has since been driven to improve the...

Rob comes from a diverse travel, loyalty and technology background.  Most recently, Rob was responsible for Customer Marketing, Loyalty and E-Commerce at Carnival Cruise Line.  While at Carnival, Rob created Carnival’s first loyalty program – the VIFP Club (Very Important Fun Person Club – keeping...

I’m a passionate computer science engineer and PRINCE2 practitioner certified professional with a strong focus on human-machine interaction. I strongly believe project management discipline allows humans to materialize their dreams by providing a methodic way of working.I have experience in working ...

Jill Nye, an Aviation and Travel Retail professional, is Inflight Services Director within TUI Aviation, part of TUI Group, the world’s largest integrated tour operator.With over 25 years’ experience in the Tourism industry, Jill is an inspirational leader, accomplished in driving high...

David is the Director of Strategy for the transport division of Booking.com. Innovations like ride hailing, car sharing and autonomous cars are fundamentally changing how we get around on the ground. David’s mission is to create innovative new services that will make getting around easy, no matter...

Himanshu Joshi is the Senior Manager of Innovation and Digital Learning at Qatar Airways. He has over 20 years of experience in digital learning and has been an effective change leader in the organisations he has worked with. He managed the region's first mobile and immersive learning project...

Dave is Senior Vice President, Revenue Management, Digital & Distribution at Virgin Atlantic and was appointed to this role in September 2017.  He is responsible for pricing and revenue management, achieving Virgin Atlantic’s revenue targets, improving the digital customer experience and Virgin ...

Entrepreneur and Revenue Management expert, highly passionate about turning good ideas into successful businesses. As CCO at Airnguru, I enjoy discovering how we can take advantage of cutting-edge technologies for the benefit of the airline business. Airnguru is a startup using the power of Cloud...

Don’t chase likes, change lives’, has been the credo of Marco van Heerde’s career so far. With a keen interest in everything technology, data and -above all- really building stuff that consumers love - Marco has been using technology to improve his own and consumers’ lives. From data-driven diets...

Jens Ritter, who was born in Germany on first of August 1973 began his aviation career as First Officer on the Airbus 320 when he joined Lufthansa German Airlines in 2003. He has been First Officer on the Airbus 330/340 since 2008 and Senior First Officer since 2011. In 2015 he became Captain on...

Sébastien Couturier joined Groupe ADP (Aéroports de Paris), having graduated in economics from the Sorbonne and having received an Master Degree in air transport from the Institut du Transport Aérien in Aix-en-Provence. Since then he has held positions of increasing responsibility in operational...

Having worked as a functional application manager for 11 years, it is Daniel’s specialty to quickly assess the technical impact of implementing new payment options and other payment-related opportunities

Kais primary task as Head of Payment at Lufthansa Group Hub Airlines is building the payment layer as one core enabler for LHGs commercial strategy. Thus LHGs Payment Excellence Group is seeking the optimum between balancing customer relevance and convenience with the direct net-bottomline effects...

Marco manages the global sales of the entire passenger services product portfolio. At the heart of this portfolio sits “iFlyRes”, a PSS with a truly customer centric approach and strong order management and merchandising capabilities sitting at its core.  Amongst current customers of iFlyRes are...

Dan Melki, is the Europe Head of Retail, Travel and Commerce verticals at Mastercard Data & Services, the services arm of Mastercard. He has extensive experience in the Travel industry, having led multiple long terms collaborations with both Hotel chains and Airlines in particular leveraging...

Ian Lovatt has worked in the technology sector for more than 30 years, mainly in sales management and business development roles.  He has held senior posts in multiple organisations, spanning from large computer manufacturers to software start-ups.  He is a strong advocate in the use of...

Joel Goldberg is the Chief Digital Officer at Wizz Air, the largest low-cost airline in Central and Eastern Europe. The company’s low-cost leader strategy has transformed the airline from being one of the many start-ups in 2004 to one of the major European players today. Wizz Air has carried over...

Ghaleb is passionate about People and Technology, he is curious and eager to learn.  He found the perfect match for his motivation within the Airline Industry where he has spent more than 12 years. He is currently leading the Solutions Team for Airlines in Amadeus Northern and Western...

Aditi Mehta serves as PROS Sr. Product Marketing Manager for the Airline Revenue Optimization solutions. As an experienced product and digital marketer for the Travel industry, Aditi is passionate about the technology and ideas transforming the industry today.

Senior Vice President of Commercial Solutions for Sabre, Rodrigo brings more than 20 years of product management, software development, e-commerce, business development, account management and large-scale implementation deliveries. In his current role, Rodrigo is responsible for the...

Louis Saint-Cyr joined WestJet on November 17, 2015 as the Vice President of Airports and Cargo.  In April of 2019, he changed roles and is now the Vice President of Guest Experience. Louis now has responsibility for Inflight, Onboard Service, Catering, Contact Centres, Social Care, Training...

Christian Novosel, who was born in Germany began his career at The Boston Consulting Group after his studies in Strategy & Organization at the University of St. Gallen. At BCG he was responsible for various business transformation projects in different industries. In 2010, Christian was...

As Head of Social Media, Paul is responsible for social strategy and operations at Aer Lingus, including social guest care, content marketing and social insights. Paul holds an MBA from UCD Michael Smurfit Graduate Business School and a BA from Dublin City University. Based in Dublin, Aer Lingus is ...

I’ve always been driven by a strong passion for aviation and enjoy working in dynamic businesses and drive collaboration amongst teams. I am the Strategic Partnerships Lead for Founders Factory Travel and support our key investor easyJet in finding innovative technology to continue to be a...

Christiaan Hen has spent his entire career in the aviation industry. He worked for over 8 years at Amsterdam Airport (Schiphol) in different roles such as Airport Development, Capacity Management and Operations Management. For his last three years at Schiphol, Christiaan was Head of...

Amy Burr is the Managing Director of Strategic Partnerships at JetBlue Technology Ventures (JTV). Her role is to build an ecosystem of partners and deployment opportunities for the many technologies of JTV’s portfolio companies. Amy has been a leader in creating, sourcing and implementing...

Is currently leading the group tasked with managing, innovating and improving the “Free Spirit” Loyalty program, the subscription based loyalty program - $9 Fare Club and Cobrand relationships including Bank of America , Promerica and Mastercard plus all mileage related partnerships at Spirit...

Dan Holowack is the CoFounder and CEO of CrowdRiff. He works closely with industry leaders in travel, tourism and marketing to uncover the most cutting edge challenges and solutions for sourcing and scaling visual content to engage audiences. By day, he loves big data, user-generated content, and...

Linda Bos is the blockchain lead at KLM Royal Dutch Airlines. Her main responsibility is creating strategic awareness on the appliances of blockchain technology on executive level and deliver blockchain based products with ecosystem partners.

Payments and Fraud Prevention Expert. Conversion Rate Optimization in Ecommerce. Fan of agile methodologies, lean thinking. I manage the global payment strategy and the fraud prevention in Air Europa. It is an exciting challenge, going from negotiation with suppliers to definition of optimal...

Henry Chen Weinstein founded and is currently managing Cockpit Innovation as part of the EL AL Group.Cockpit is the first airline industry venture fund in the world with the mission to support and invest in entrepreneurs with disruptive technologies in digital travel, aviation and aerospace. As...

François has over 20 years of experience in strategy consulting, entrepreneurship and business development.He has founded Starburst Accelerator, the 1st incubator/accelerator dedicated to aerospace start-ups.François specializes in the Aviation Aerospace and Defense industries featuring high stakes ...

Onur Dedeköylü currently works as vice president - marketing at Pegasus Airlines, responsible for ancillary management, e-commerce, brand management and communications, FFP-CRM and corporate communications. Before Pegasus, Onur worked in brand management, marketing research, e-commerce, CRM, new...

07.2014 –Miles & More GmbH, Frankfurt am MainManaging Director04.2011 – 07.2014Deutsche Lufthansa, Frankfurt am MainVice President Miles & More01.2009 - 03.2011Deutsche Lufthansa, Frankfurt am MainVice President Strategy Passenger Airline02.2007 - 12.2009Deutsche Lufthansa, Frankfurt am...

Martin has been involved with new technology innovations in the aviation PaxEx space for the past decade and prior to that in online retailing. At AirFi he drives the company’s innovation-led growth strategy to rapidly extend their aviation footprint, vertically-integrated partner ecosystem and...

As Director of Merchandising and Ancillary Strategy, Mariana Fonseca drives the strategy and delivery of American Airlines’ ancillary products, including paid seats, checked bags, upgrades and flight changes.  She is also responsible for establishing and managing partnerships with providers of...

Motivated internal consultant seeking to maximize company value by bridging data science & appliedanalytics with business initiatives. Experience with algorithm design, system development, and project management.

Henry Harteveldt is one of the travel industry’s most well-known and respected industry analysts and advisors. After nearly 12 years as Forrester Research’s travel industry analyst, Henry founded Atmosphere Research in September 2011. Atmosphere Research provides...

Houman is an aerospace/software engineer, and a data & technology leader with a particular focus on emerging technologies, software engineering, data science & AI, and business transformation.He is the inventor and founder of the Open Blockchain protocol and algorithm. He has developed and...

Vivian Lo has a diverse aviation management background with key managerial positions in Cathay Pacific’s Head Quarter in Customer, Airports, Cargo, Revenue Management, Marketing, International Affairs, Airline Planning, and Regional/Country management roles in Taiwan, Korea, China...

Ornagh Hoban is the Datalex CMO. She works to integrate corporate functions which influence and direct market and product strategy and promote global brand advocacy and impact. Ornagh has a 20-year track record in the global travel and digital tech industry and has held a number of executive roles...

● BA - Communications, Universidad Iberoamericana Mexico City ● MBA - Boston University ● Experienced in developing digital branding and content strategies for major international brands such as, Heineken, Disney ABC Studios, WWE Studios and Universidad Anáhuac. ●...

Principal of Travel Strategy at Pros.

Taimur Khan joined salesforce in 2014 and currently serves as the Vice President and General Manager for the Global Transportation, Travel, and Hospitality solutions team that helps organizations apply digital technologies to transform their customer experience.  Taimur brings more than 25 years of ...

Responsible for digital innovations and strategy. Best in class data quality and connectivity for distribution via 3rd parties such as OTAs, Metasearch, dynamic packaging and and other touristic sales channels. Implemented the latest NDC technology and architecture for all group airlines to connect ...

After 24 years of career in banking IT, Erkay is now working in Turkish Airlines for more than 3 years. He worked as Vice President of  Corporate Solutions and now leading the Digital Customer Services in Turkish Airlines. Erkay had quite an exiting journey as an application developer that started...

Gilles leads the product strategy for the Digital Transformation and Innovation programme at Etihad Airways. This ambitious initiative was launched in 2016 with the main objective to grow Etihad’s revenues in merchandising and distribution, by delivering a seamless and personalized experience to...

Jan-Peter Gaense, born 1979, has been appointed to head the Passenger Experience Products & Solutions Division at Lufthansa Systems. In this capacity he is responsible for the further growth of the product line BoardConnect, providing solutions for the digital aircraft and passenger...

Damon has over 25 years’ experience in Aviation.  After a short career in the Royal Air Force, Damon joined NATS and spent 10 years as an operational controller at Stansted Airport.  In 2010, he started his full time management career as Manager ATC at Jersey Airport.  On return to NATS in 2012, he ...

Tye Radcliffe has been in the travel industry since 1997, primarily focused on leading teams and programs associated with the distribution of airline products and services. Tye joined United Airlines in 2011 and is currently Director of Distribution, where he and his team are responsible for...

Chris Fendley is SVP at Mastercard and has global responsibility for B2B products and accounts across travel, freight and supply chain.Chris has been with Mastercard for 10 years and prior to his current role managed loyalty and rewards services across Europe and Asia Pacific. When Mastercard...

Babar Rahman is responsible for driving the Inflight Entertainment and Connectivity strategy at Qatar Airways. In addition, he manages Global Sponsorships and Community Relations for the airline. In his role managing IFE, Qatar Airways relaunched the Inflight Entertainment as Oryx...

Juliana joined Volaris since 2010 and has ever since contributed to the revenue growth strategy for Volaris. First, launching commercial alliances with other airlines to  strengthen the network and then boosting  ancillary revenue with an ultra low cost approach. She has designed and developed...

Michiel Kossen has over 20 years of experience in travel IT. He started his career at different online travel agents and travel management companies in The Netherlands. He worked as Project Manager for Amadeus before moving to Adyen in 2014 to take care of Adyen’s growing airline and travel agent...

Practical experienceSince 03/16 Eurowings Aviation GmbH, CologneVice President Customer Experience & Product Responsibilities: Definition, development and execution of the Eurowings Group short-haul and long-haul product (Cabin Interior, Inflight Entertainment/Connectivity, Catering/Buy on...

Raj has more than 25 years of experience in the innovation and information technology sectors, asa strategist, leader, VC, and advisor.Currently, Raj is Managing Director and Head of Investing at JetBlue Technology Ventures, thecorporate venture capital arm of JetBlue Airways Corp.Previously, he...

Mike leads a talented team of international UX and software experts that are creating an innovative technology platform for airlines to enable a better Customer experience and gain market share.

I lead Centre of Excellence – Technology Innovations at IndiGo, IT with key responsibilities to develop and deliver the strategy around adoption of emerging technologies like Artificial Intelligence, Internet of Things (IoT), Machine Learning, Cloud Computing, etc. in IndiGo so that operational...

Brian Sumers is a Los Angeles-based reporter for Skift, where he covers the global airline industry. Since joining Skift in June 2016, Brian has focused on how innovation and technology influence the airline passenger experience.  Previously, Brian wrote about airline and airport news for Conde...

Maya has been helping companies think strategically for over 10 years. At Riskified Maya is responsible for Riskified's growth efforts in EMEA and APAC, working with global enterprise businesses to grow their online revenue, optimize fraud management operations, and gain market share &...

Main roles : -          Inflight Connectivity -          Open innovation & Corporate venture -          customer innovations  

Educated as a rocket scientist, Rogier is an airline professional/leader at Finnair and responsible for Finnair's online sales, GDS & NDC distribution, revenue accounting, data science, and project management. Finnair is one of the leading airlines in the distribution space. Before...

Ben is responsible for marketing strategy, proposition development and execution for mobile communications & IoT services and solutions at Tata Communications.Prior to joining Tata Communications, Ben held a variety of product marketing, product management, marketing operations and programme...

David Fox is Deutsche Telekom’s Programme Lead for the European Aviation Network (EAN) initiative. Prior to playing a major role in forging the EAN partnership with Inmarsat, David joined DT in 2009, leading several international rollout programmes, helping drive innovation across DT's European ...

A business professional with a diversified experience in leading digital transformation. Recently, successfully migrated PSS & GDS project in record four months’ time – it was the biggest transformation project in PIA over past 18 years. Also, I am working on IATA STB (Simplify the Business)...

Chris Bigwood is the regional Senior Solutions Architect, Connected Aircraft for Honeywell Aerospace. He is the SME for Airlines Connected Aircraft. He has spent over 35 years in airline Operations and Engineering roles. His strong knowledge in maintenance and more recently operational data...

Al Tredinnick has helped many of the world’s best-known airlines - including British Airways, SWISS, Lufthansa, Etihad and Cathay – adopt world-class passenger communication strategies. Specialising in customer experience best practice, Al takes 15below’s ground-breaking technology to the travel...

Director, John Strickland, is a graduate of the University of York and has held senior positions including network planning and revenue management with a number of airlines including British Caledonian, British Airways, KLMuk and Buzz.He was instrumental in the decision by KLM to establish the low...

IT Engineer Degree25 years working for the airline industry both from inside the airlines and from the airline suppliers side.During this period I have run my own business for 10 years, supplying airlines with mobile device solutions (pre iOS and Android era).Currently leading Evelop's digital...

My. Zhang Zhenyuan is the Head of IT department at Spring Airlines, where he has served as the GDS division director, deputy general manager and general manager of information technology department since 2013. He manages a team of over 500 engineers and is responsible for the development and...

Harald Eisenaecher is Chief Commercial Officer (CCO) of Infare, the market-leading provider in pricing intelligence and strategic partner to the travel industry. Harald joined Infare in February 2018 to lead the Commercial Organisation of Infare globally. Prior to joining Infare, Harald held senior ...

Jean-Charles is a French, trilingual executive with over 20 years of experience in the Air Transport Industry in prestigious corporations such as Air France and Panalpina World Transport.Since he joined IATA in May 2003, Jean-Charles has held different positions as Country Manager, leading the IATA ...

In his current role as Chief Product Officer, Mike is responsible for the direction of the Radixx Product Portfolio.Prior to this role, he served as the company’s CTO and COO, as well as leader of global sales.Mike is a proud thought-leader in the aviation industry with over 26 years of experience...

Andy Mallinson is the Managing Director of Stackla, the visual content engine that puts customer stories at the heart of brand marketing. With over 450 customers, Stackla meets the content needs of enterprise-level brands, including Air France-KLM, Expedia, Marriott, Virgin Holidays and many...

Juha Karstunen is a Digital Transformation Lead at Finnair, responsible for Finnair Operations digital development and transformation. Currently Juha is leading Artificial Intelligence initiatives and building situational awareness through the airline operations. Juha has a background in...

Gaurav Malse joined Air Canada’s Payments team in Oct 2017 with responsibility for identifying, implementing and managing new payment solutions intended to enhance and evolve Air Canada’s customer value proposition globally. He was previously Senior Manager, Strategic Initiatives responsible for...

Ron has three decades of experience designing and installing connectivity solutions for airlines. Is acknowledged in the industry for creating the world’s first cabin crew and passenger messaging service on QANTAS and more recently pioneering Bluetooth and Low Earth Orbits satellite connectivity.

Mustafa Ebadi is Chief Operating Officer at SOTI where he oversees strategy, innovation, planning, and execution of SOTI's Global Operations, HR, Customer Experience and IT Portfolios. Mustafa leverages more than 17 years of experience leading strategy and innovation to help grow SOTI’s...

David joined easyJet as Chief Pilot in 2016 and now as easyJet’s Director of Flight Operations is responsible for one of Europe’s busiest and largest flight networks which flies over 80 million passengers annually on 280 aircraft to over 140 airports across Europe and beyond.Previously David worked ...

Michael Reyes is responsible for the Offer Management solutions within the Sabre Commercial Platform. Michael brings over 10 years’ experience working in the airline industry, and is responsible for the P&L, product strategy, management and marketing for the Sabre Offer Management products. ...

Marc is a well experienced product manager and strategic developer. He started his career as economist in the field of sales and business development with a strong focus on evolving new markets and segments. The unbeaten path is his playing field. At Lufthansa Aviation Training GmbH (LAT) he holds...

Stanislava is part of the PROS Travel Marketing team, in charge of the go-to-market strategy for PROS eCommerce solutions for air travel: Shopping and Merchandising. She holds a master in Business administration and is passionate about how fast technology is changing the way consumers shop for...

Aleksandar was among the pioneers of commercial Internet in Croatia, creating the first automated packaged solution for internet access in Croatia in 1995. He then went on and joined 2e Systems in Germany in 2000 where he served in various roles ranging from systems administrator, support manager...

Chris heads up the Technical division of Global Eagle, spearheading the transformation of the Aviation Industry’s transformation to a digitally cloud-based eco-system, focussing on the ever increasing demands of a fully-connected fleet, and the complexity of delivering constantly evolving...

Having spent the last 3.5 years managing several strategic airline relationships at KAYAK on both the business development and digital marketing fronts, I'm looking forward to discuss on-demand mobility with airlines to see how Splyt can contribute to their ancillary revenue stream and increase ...

Fraser specialises in E-commerce, CRM and Digital and has worked in the travel and hospitality industry for more than six years. Currently working for Glasgow Airport, he is working towards building a centralised digital team that works across AGS Airports which collectively generates over £11...

Andrew Doyle is Director, Aerospace Market for aviation data and analytics specialist Cirium. Currently based in London and responsible for managing the group’s strategic relationships with aircraft manufacturers, aftermarket service providers and suppliers, Andrew has worked for Cirium for 24...

Cyril Treacy is a Vice President of Industry Architects  and a very early member of salesforce joining in 2000 founding the support department and has worked in the pre sales area  for the last 13 years.He is a Masters Graduate of UCD and Michael Smurfit colleges and a board member of St. Dominics...

Robert Albert is an e-commerce and media entrepreneur. Robert started Routehappy in 2011 to help airlines and distributors differentiate and better monetize flight shopping, and to improve the shopping experience for consumers. As Founder & CEO of Routehappy, Robert led the creation of...

Joshua founded Conversocial in 2011 based on his vision that online communication and customer service was undergoing a fundamental shift, requiring businesses to invest in new processes and technologies to manage the rapidly shifting social landscape.A leading proponent of social media, Joshua...

Brian Olson is the head of product and engineering at Travelliance, where Brian oversees the product development teams  in the disrupted passenger and crew accommodations spaces. Brian has worked with many airlines throughout the world to streamline and enhance hotel accommodation experiences by...

Adnan Saulat possesses 17 years of IT Industry experience primarily in the Business consulting and analysis roles. Currently he heads ‘Solutions & Consulting Group’ within ‘Travel, Transportation and Hospitality’ vertical of Mindtree to create innovative solutions for...

With over twenty years of leadership experience in global travel technology companies, Gianni is an innovative technology leader with extensive experience in curating and launching travel product solutions. Most recently, Gianni established an innovation labs strategy at ATPCO, partnering with...

Paul van Alfen is a well connected, experienced Payment Professional with a long track record of enabling multi channel payment solutions for merchants in the Airline & Travel sector around the globe. Paul has been active in B2C payments since 1996, first as merchant at Time Warner and for the ...

As the Managing Director of the ATA.ONE Ltd., Krešimir is responsible for the strategic andoperational processes. He is an accomplished executive with over 20 years ofexperience in business management and operations and a demonstrated trackrecord of technology innovation and product development. He ...

John Welsh is an executive coach, a Forbes.com contributor, an advisor to the National Business Awards and a Tech London Advocate. He spent 23 years in a FTSE 250 global media company, first as an award-winning editor of magazines then a digital transformation and business leader, both in the US...

After graduating from ESADE, a top business school based in Barcelona, Jimmy M. Van Korff decided pretty quickly he was not cut out for a desk job in banking. He left Societe Generale to work in media for a creative lab, where it became increasingly clear he had an entrepreneurial itch he needed to ...

Alan Dunne is Chief Innovation Officer at Datalex and has over 20 years’ experience in the travel technology industry. He spent 15 years as chief architect of travel commerce systems and as chief technology officer before becoming chief innovation officer. During his career in Datalex, Alan has...

Marieke has been working with Attached – language intelligence for eight years, and as a Content Strategist, she advises companies on how to upgrade their localization strategy in order to not only speak to the minds but – even more important – to the hearts of their customers. As a localization...

Glenville has over 13 years' experience as a mobile professional in the travel, entertainment and retail sectors. Before joining Travelport Digital, Glenville worked across analytics, SEO and mobile at easyJet, primarily as a product owner for their apps and mobile site.    At...

Thorsten is a hands-on professional excecutive with 20 years of management experience in several fast-paced technology environments. Thorsten’s specialities include telecommunications, CDN, Web Security, cloud computing, load balancing, web performance, IP networks, VPN, MPLS and IPTV. He also...

Alan Josephs is the EVP of Product, Partnerships and Marketing for Switchfly.  A travel industry expert with nearly 25 years of leadership experience in ecommerce, product management, marketing, and hospitality, Alan previously led the hotel business at Travelzoo, served as the Chief Marketing...

Meherwan Polad is Vice President, Global Sales and Business Development for Commercial Aviation at Viasat. In his current role, he leads the business development activities globally for Viasat’s suite of Commercial Aviation Products and Services, focusing on the industry-leading high-speed Ka-band...

Alex is a Customer Experience Strategist & Leader, with proven transformation and Leadership skills operating across Digital, Social Media, F2F & Contact Centre channels. He always pushes the boundaries of customer interaction strategy, and has pioneered several new leading best...

Jake currently leads the partnerships team at Sherpa where he helps airlines and OTAs offer eVisas as an ancillary service.

Ata started his career in banking and finance before joining his families apparel business which help grow and sold to Macquarie Banks Private Equity arm. Given his background in financial markets, Gokyildirim took over a small Australian BioTech company, Prima Biomed, and embarked on a 50 million...

Brian Marrinan is the Managing Partner of Journey Partners, an organisation which specialises in innovation within the Aviation and Travel sectors. He has led innovation initiatives with airlines, airports and aviation leasing companies, amongst others, focusing on increasing revenues, cutting...

Aaron is recognised for his pioneering work within the online travel industry and has contributed to the rapid development of a number of innovative travel technology startups. His expertise in the online travel and search engine industries is now directly applied to Sojern’s audience...

Ross is a digital strategist.  He is fascinated by the relationship between the exponential growth of digital technology, the adoption and evolution of customer behaviour and the transformation of business to adapt to these new landscapes. He has spent 25 years immersed in digital as the world has...

Mr. Martin J. Levy is a Distinguished Engineer at Cloudflare, a leading performance, security, and reliability company on a mission to help build a better Internet. Cloudflare speeds up and protects any Internet property online, with nearly 10 percent of the Fortune 1,000 as paying customers and...

Rob is founder and editor of headforpoints.com, the UK's biggest frequent flyer website. It has grown from a personal blog to a site with three employees and 1.7m monthly page views.  Rob appears regularly on TV and in the press to discuss business travel issues and his honest commentary is...

Seth Miller has over a decade of experience covering the airline industry. With a strong focus on passenger experience, Seth also has deep knowledge of inflight connectivity and loyalty programs. He is widely respected as an unbiased commentator on the aviation industry.He is frequently consulted...

Jason De Winne is a skilled, enthusiast and creative senior marketer with 25 years’ experience from working for both airlines and leading loyalty agencies undertaking data driven customer marketing strategies leveraging loyalty and CRM techniques and methods delivering commercial success and award...