Ina Eldoy | CEO
bagID
Ina Eldøy is the CEO of BagID AS, a travel tech company transforming the way people travel with checked baggage through electronic bag tags, smart travel solutions and enabling end to end digital identity for baggage. Under her leadership, BagID is redefining baggage handling in aviation, empowering airlines, airports and passengers. She is a seasoned leader with a rich international track record in aviation, hospitality, and strategic business development. She has an MBA in finance and strategy, but her curiosity has led to further studies in shipping management, philosophy, AI and more. Ina has held commercial and leadership roles across various industries. Before becoming CEO of BagID in March 2023, Ina served as a board member of the company since 2019. She brings extensive experience from her tenure as Head of Brand and Marketing for the Avinor Group, who operates Norway’s 45 airports and ATC, and as Chief Commercial Director at Norways third largest airport. Ina is a true believer in being the change, the power and potential in every human being and that those who collaborate will be the ones shaping the future.
Appearances:
WAF Day 3 @ 14:30
Panel: Designing the passenger journey together – how do airports, airlines and partners deliver a truly shared experience?
- Where are airports, airlines and partners still redesigning the journey in isolation rather than taking an end-to-end passenger view?
- Can joint experimentation and testbeds reduce duplication and help scale innovations faster?
- How do we connect physical and digital journeys? Terminal design, baggage systems and intermodal links with apps and digital tools?
- How should performance metrics evolve so NPS, OTP, dwell time and spend reflect joint ownership of the passenger experience?
- What will make partnerships across airlines, airports and suppliers work to deliver a joint-up experience?
- By 2030, what should passengers tangibly experience if airports and airlines are truly innovating together?
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