Harald Deprosse | Partner
Envolved GmbH
The internationally experienced Industrial Engineer started his professional career at Roland Berger Strategy Consultants. After six years he joined Lufthansa in 1999, where he held various top management positions within the airline. In 2011 he took over responsibility for Miles & More, Europes largest Frequent Traveller Program. After the Program’ s carve-out in 2014 he co-lead Miles & More GmbH as Managing Director for 7 years before joining Envolved as Partner in 2021. Envolved is an independant cross-industry consulting company for customer centric management. Core competencies comprise CRM & loyalty, omni-Channel marketing, sales & marketing automation, data integrated business, customer experience and innovation & change - from strategy development to implementation.
Appearances:
World Aviation Festival Day 2 @ 12:15
Fireside Chat: How is Skywards responding to the values and expectations of the 2025 passenger?
World Aviation Festival Day 2 @ 12:30
Panel: Unpacking future strategies to enhance member engagement across diverse profiles
World Aviation Festival Day 2 @ 15:00
Panel: Building partnership networks that enhance loyalty programs’ offerings, value and convenience for passengers
World Aviation Festival Day 3 @ 11:45
Panel: How can reward customisation lead to emotional connection and repeat business?
World Aviation Festival Day 3 @ 13:45
Panel: If airlines are becoming increasingly focused on non-flying customer activities, what’s next for earn and burn opportunities?
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