Dennis Lore | Payments Reconciliations and Credit Risk Accountant Manager
Kenya Airways

Dennis Lore, Payments Reconciliations and Credit Risk Accountant Manager, Kenya Airways

Dennis Lore is a finance and airline payments professional with extensive experience in payment reconciliation, credit risk management, accounts receivable, and revenue assurance at Kenya Airways. He leads initiatives focused on optimizing the end-to-end payment lifecycle, overseeing payment reconciliation, settlement, credit risk, and financial controls across multiple sales channels, payment service providers, and settlement partners to improve cash flow, strengthen governance, and minimize revenue leakage. Dennis has played a key role in finance transformation through reconciliation automation, payment process optimization, ERP implementations, and data-driven financial reporting. His expertise spans payment settlement, chargeback management, BSP operations, NDC, payment orchestration, and aligning commercial payment innovation with robust finance operations. At the World Aviation Festival, Dennis brings a unique finance and operations perspective to the future of airline payments, sharing practical insights on how airlines can modernize payment reconciliation, settlement, and financial controls to support Offer-Order transformation while enhancing operational efficiency and the customer payment experience.

Appearances:



WAF Day 2 @ 13:05

Panel: Payments, retailing & offer-order: what changes when retail changes?

  • In an offer-order world, how must payment authorisation, settlement and refunds evolve to avoid operational complexity?
  • As orders replace tickets, what new payment and servicing processes are required across the airline ecosystem?
  • How can airlines reduce cost of sale across NDC, aggregators and OTAs without damaging conversion or partner reach?
  • How are fintech and travel platforms reshaping ancillary revenue and the checkout experience?
  • What is the future of agency payment - VCCs, A2A and new settlement models?
  •  How are airlines reorganising internally to align commercial, distribution and payments teams around retailing transformation?

 

last published: 03/Aug/26 09:57 GMT

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