Paul van Alfen | Travel Payments Strategist
Up in the Air - Travel Payment Consultancy
As consultant, content creator and speaker, Paul closely follows the complex ecosystem of (B2C & B2B) travel payments, demystifying it with the help of my infographics and blogs. With 20+ years of hands-on experience, combined with a holistic and agnostic view, he's uniquely positioned to assess trends and to challenge payment and vertical strategies across the travel payments value chain.
Appearances:
WAF Day 1 @ 11:50
Fireside Chat: Payments in a retail-driven airline world – aligning distribution, checkout and settlement
WAF Day 1 @ 13:35
Fireside Chat: Closing the loop: Payment reconciliation in the age of Offer & Order
WAF Day 1 @ 14:05
Panel: Payment orchestration at scale – managing cost, approval and performance
- Orchestration platforms are expanding beyond payments into loyalty and wider fintech infrastructure. Are airlines gaining flexibility – or introducing new platform dependencies?
- How are airlines balancing cost, approval rates, fraud signals and settlement timing when routing payments?
- Approval optimisation: domestic acquiring, network tokens, SCA strategies and retries – what’s actually moving the needle?
- When disruption hits, where do payment systems still break down across booking, servicing and refund flows?
- Should airlines build orchestration internally or rely on external platforms – and what trade-offs exist between speed, control and complexity?
WAF Day 2 @ 13:05
Panel: Payments, retailing & offer-order: what changes when retail changes?
- In an offer-order world, how must payment authorisation, settlement and refunds evolve to avoid operational complexity?
- As orders replace tickets, what new payment and servicing processes are required across the airline ecosystem?
- How can airlines reduce cost of sale across NDC, aggregators and OTAs without damaging conversion or partner reach?
- How are fintech and travel platforms reshaping ancillary revenue and the checkout experience?
- What is the future of agency payment - VCCs, A2A and new settlement models?
- How are airlines reorganising internally to align commercial, distribution and payments teams around retailing transformation?
last published: 06/Aug/26 09:45 GMT
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