Julio Toro | Chief Information Officer
Copa Airlines

WAF Day 2 @ 13:05

Panel: How do we drive revenue, resilience and measure return on tech investment?

• Where should airlines place their biggest technology bets for 2026–2028 – core systems modernisation, AI, cloud or infrastructure resilience?
• How do airlines modernise legacy systems while continuing to operate at scale without creating parallel complexity?
• When budgets tighten, how do we distinguish between essential investment and “nice to have” innovation?
• Which technology investments are genuinely delivering measurable value across the airline – from automation to AI and core platform upgrades?