Julio Toro | Chief Digital and Information Officer
Copa Airlines

Julio Toro is the Chief Digital and Information Officer at Copa Airlines, a leading Latin American passenger and cargo airline based in Panama. Copa Airlines flies to 85 cities in 32 countries across North America, Central and South America, and the Caribbean with some of the best operational, customer service, and financial metrics in the industry. In this role, Julio has led the digital transformation of Copa, including the successful transformation of its distribution channels and the development of its award-winning app, which have contributed to Copa’s industry leading margins and on time performance.  He has full end-to-end responsibility for the company’s digital strategy, including digital products, e-commerce, and call-center operations in addition to all technology, data, engineering, AI, cybersecurity, and innovation functions. He holds a Bachelor of Science in Electrical Engineering from Texas A&M University, a Bachelor of Arts in Interdisciplinary Music Studies from Berklee College of Music, a Master of Engineering in Renewable Energy from the Technological University of Panama, and an MBA from TRIUM, a joint program of New York University Stern School of Business, the London School of Economics and Political Science, and HEC Paris.