Andrew Goddard | Chief Strategy & Product Officer
CellPoint Digital

WAF Day 1 @ 12:20

Panel: Agentic AI and automation in travel payments: transformation or hype?

• As AI agents begin influencing how travellers search, shop and transact, who ultimately controls checkout and payment steering?
• Will tools like smarter routing, automated retries and payment recovery genuinely improve approval rates – or introduce new fraud risks?
• What guardrails and oversight frameworks are needed when machines begin making financial decisions?
• Loyalty and customer trust sit at the centre of airline commerce. How do airlines protect both if AI systems optimise purely for price or speed?
• What’s real in the next 12–18 months versus hype, where are airlines investing today?

Cátia Silva, Payments & Fraud Manager, Vueling

Victor Gaarenstroom, Global Travel & Mobility Lead, Adyen

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Victor Gaarenstroom / Panel: Agentic AI and automation in travel payments: transformation or hype?

Victor Gaarenstroom, Global Travel & Mobility Lead,
Adyen

Victor Gaarenstroom is the Commercial Strategy Lead for Travel & Mobility at Adyen, where he sits at the intersection of global fintech and travel innovation. With nearly a decade of experience—including pivotal roles at Booking.com. Victor specializes in scaling go-to-market...

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Andrew Goddard, Chief Strategy & Product Officer, CellPoint Digital

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Andrew Goddard / Panel: Agentic AI and automation in travel payments: transformation or hype?

Andrew Goddard, Chief Strategy & Product Officer,
CellPoint Digital

Andrew is an experienced executive with extensive leadership experience in payments, fintech, retail services, and business development globally. He has worked in the payments world for the past 30 years with American Express, UK Post Office and leading payment services businesses.

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