Franziska Knuf | Regional Sales Manager Europe
Queue-it ApS
Franziska Knuf is the Regional Sales Manager for Europe at Queue-it, where she partners with leading brands to help them understand and orchestrate their online traffic, delivering seamless and fair customer experiences while protecting critical infrastructure. With extensive experience in SaaS and digital solutions, she works with global enterprises to balance customer expectations with commercial objectives through scalable technology and data-driven decision-making. Franziska brings an international perspective, a strategic mindset, and a passion for developing products and digital journeys that drive both customer satisfaction and sustainable business growth.
Appearances:
WAF Day 1 @ 16:35
Panel: Shaping the customer experience to prioritise comfort, convenience and ease
- Where are airlines optimising customer experiences with new products and solutions?
- Identifying smart ancillary opportunities at the intersection of experience and revenue opportunity
- Understanding customer pain points, expectations and needs to design smart product development
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