Axel Svensson | Head of Inflight Digital Experience and Connectivity
SAS

Axel Svensson, Head of Inflight Digital Experience and Connectivity, SAS

As Head of Inflight Digital Experience and Connectivity, Axel leads SAS’s strategy for building the next‑generation inflight digital ecosystem. Leveraging the airline’s new Starlink partnership, he is transforming the aircraft into a connected, data‑driven environment—linking passengers to their own devices, enabling data‑informed crew interactions, and opening new opportunities for personalization, advertising, and partner‑powered services. Previously, as a Digital Transformation Manager at SAS, Axel played a key role in shaping the airline’s digital evolution, driving cross‑functional initiatives and guiding complex digital products that elevated both customer experience and operational performance.

Appearances:



WAF Day 1 @ 13:35

Presentation: Sharing our vision for the future of the digital Cabin at SAS, creating a connected experience for customers and driving retail growth opportunities

WAF Day 1 @ 14:05

Panel: How will the digital cabin unlock new opportunities for customer experience, ancillary product & sales and customer insight?

  • Viewing connectivity as an enabler: how can airlines capitalise on new WiFi capabilities?
  • Understanding the digital cabin: how does connectivity transform the onboard business, from CX to operations
  • Optimising the crew capabilities: offering personalised and strategic prioritisation
last published: 16/Jul/26 15:45 GMT

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