James von der Fecht | Product Director
CAVU

WAF Day 2 @ 13:20

Panel: The airport terminal is changing – how are airports rethinking non-aero revenue with the wider passenger experience in mind?

• As airports digitise more of the journey, how are they rethinking retail, services and the overall passenger experience?
• How do airports balance dwell time, flow and frictionless processing with the need to protect non-aero revenue?
• Lounges and premium services are growing- how are airports working with partners to expand these offerings?
• What new partnership models are emerging between airports, brands and commercial operators?
• Where is the gap between measured performance (OTP, flow) and perceived experience?
• How should we evolve when passenger expectations, capacity constraints and digital journeys are shifting?
• Where are airports seeing the most promising opportunities for future non-aero growth?

Arturs Saveljevs, Board member and CCO, Riga International Airport

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Arturs Saveljevs / Panel: The airport terminal is changing – how are airports rethinking non-aero revenue with the wider passenger experience in mind?

Arturs Saveljevs, Board member and CCO,
Riga International Airport

Arturs Saveljevs is a Chief Commercial Officer and a Board Member at Riga Airport, responsible for the airport’s aviation and non‑aviation commercial activities. With more than two decades of experience in the aviation sector, he has played a key role in strengthening Riga Airport’s...

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Jorn Korbi, VP Digital Commercialization, Avinor

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Jorn Korbi / Panel: The airport terminal is changing – how are airports rethinking non-aero revenue with the wider passenger experience in mind?

Jorn Korbi, VP Digital Commercialization,
Avinor

Jørn Harald Gerhardsen Korbi is VP Digital Commercialization at Avinor, where he leads digital growth, commercialization, and customer experience initiatives across Norway’s airport ecosystem. He works at the intersection of aviation, digital transformation, data, media, and commerce, with a strong ...

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Gintare Norvilaite-Tautevice, Chief Commercial Officer, Lithuanian Airports

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Gintare Norvilaite-Tautevice / Panel: The airport terminal is changing – how are airports rethinking non-aero revenue with the wider passenger experience in mind?

Gintare Norvilaite-Tautevice, Chief Commercial Officer,
Lithuanian Airports

Gintarė Norvilaitė-Tautevičė is a highly experienced commercial leader in the airport sector, currently serving as the Chief Commercial Officer (CCO) for Lithuanian Airports, a network managing the Vilnius, Kaunas, and Palanga airports. As a key member of the senior management team, she is...

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Jonathan Song, Chief Commercial Officer, Plaza Premium Group

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Jonathan Song / Panel: The airport terminal is changing – how are airports rethinking non-aero revenue with the wider passenger experience in mind?

Jonathan Song, Chief Commercial Officer,
Plaza Premium Group

Chief Commercial Officer, Plaza Premium GroupAs Chief Commercial Officer at Plaza Premium Group (PPG), Jonathan Song plays a leading role in shaping the future of airport hospitality. Known for his strategic acumen and commercial insight, he brings together a clear vision of how evolving traveller...

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James von der Fecht, Product Director, CAVU

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James von der Fecht / Panel: The airport terminal is changing – how are airports rethinking non-aero revenue with the wider passenger experience in mind?

James von der Fecht, Product Director,
CAVU

James is an experienced aviation and product leader with over 18 years’ experience across commercial, customer and operational roles in both airlines and airports. As a Product Director at CAVU, he drives digital transformation, innovation and operational improvement across physical and digital...

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