Carlos Faxas | Managing Director, Ops Modernization and Tech Enablement.
AIR CANADA

Carlos Faxas is a senior digital product executive leading the modernization of operations and customer platforms at Air Canada. With over a decade of experience in digital transformation, he specializes in building product teams that drive measurable impact across revenue, customer experience, and operational efficiency. Carlos is passionate about leveraging AI, data, and next-generation tools to create seamless experiences for both customers and employees