Christoph Both | Head of Customer, Business Development & Controlling
Lufthansa Process Management

With more than 10 years of professional experience in innovation, business development & controlling , Christoph Both is heading the innovation, sales and controlling department of Lufthansa Process Management Gmbh (LPM). A leading company in airline fare distribution with more than 25 years’ experience in fare filing & consulting as well as fare data management services for Lufthansa Group and other well-known airline customers. Throughout his career, he oversaw developing new products for the fare filing industry as well as supporting LPM’s customers to grow with their revenue management systems. Since 2024, Christoph has been Head of Customer, Business Development and Controlling of Lufthansa Process Management GmbH. In this role, his focus lies on supporting airlines as they navigate the transformation of the distribution landscape while ensuring operational excellence, particularly from a fare filing and fare management perspective. Christoph is known as both a leader and supporter of products and processes bringing in his outside-in view of former job positions. As a transformation manager, he combines strategic foresight with executional strength, successfully mastering organizational challenges in the sense of transforming while performing.