Joan Dossetto | Head of Digital Transversal & Solution Portfolio
Amadeus

Joan Dossetto, Head of Digital Transversal & Solution Portfolio, Amadeus

Experienced in leading strategy and transformation topics for C-level; having delivered Navitaire acquisition and most recently Nevio strategy for Amadeus. Today, leading the definition and execution of the next era of Digital solutions for Airlines C-level willing to turn into retailers. Data, ecosystem and AI alongside Amadeus strong foundations to unlock incremantal value for Airlines. My purposes: Personally, making my family happy, healthy and confident. Professionally, it echoes with my personal purpose, where I am waking up every morning to get the business and its stakeholders grow and be healthy. I'm doing it by inspiring and creating that meaningful trust bound with one another.

Appearances:



World Aviation Festival Day 3 @ 13:00

Digital product panel: Gen AI, Middleware, and omnichannel innovation – what’s next for airline digital platforms?

  • What are the most impactful use cases of Gen AI in enhancing digital platforms?
  • As airlines continue to modernize, how is middleware bridging legacy systems and accelerating the rollout of new products?
  • With apps, websites, and in-flight systems to consider, how do you ensure a seamless user experience across all touchpoints?
  • As AI-predictive personalization becomes more prevalent, how are we addressing data governance and maintaining customer trust?

World Aviation Festival Day 3 @ 13:00

Digital product panel: Gen AI, Middleware, and omnichannel innovation – what’s next for airline digital platforms?

  • What are the most impactful use cases of Gen AI in enhancing digital platforms?
  • As airlines continue to modernize, how is middleware bridging legacy systems and accelerating the rollout of new products?
  • With apps, websites, and in-flight systems to consider, how do you ensure a seamless user experience across all touchpoints?
  • As AI-predictive personalization becomes more prevalent, how are we addressing data governance and maintaining customer trust?
last published: 17/Jul/25 13:46 GMT

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