Jitender Mohan | EVP & Business Unit Head, Travel & Hospitality
WNS

World Aviation Festival Day 2 @ 15:00

Panel: How can airlines accelerate digital adoption to meet passenger expectations?

• Exploring how AI-powered insights are driving tailored offers, targeted advertising, and next-gen passenger engagement
• Moving beyond the AI hype – what practical applications are driving efficiency and CX improvements?
• Maximising feedback platforms – what are the best practices for leveraging tools to drive operational and service improvements?
• Where in the passenger journey will new technology have the biggest impact in the next 5 years?

Quincy Hunte, Vice President of Digital Products, Qatar Airways

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Quincy Hunte / Panel: How can airlines accelerate digital adoption to meet passenger expectations?

Quincy Hunte, Vice President of Digital Products,
Qatar Airways

Quincy Hunte is an accomplished product management executive, known for his product-led approach, emphasizing the importance of curiosity, customer focus, and building high-performing teams. His strategies revolve around creating value for customers through innovative product solutions, advanced...

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Sonja Arnórsdóttir, Chief Commercial Officer, Fly Play

Brit Haarmens, AI Success Manager- AI Lab, TUI

Vijay Dheap, Chief Executive Officer, RozieAI

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Vijay Dheap / Panel: How can airlines accelerate digital adoption to meet passenger expectations?

Vijay Dheap, Chief Executive Officer,
RozieAI

Vijay Dheap, Chief Solutions Officer at RozieAI, spearheads efforts to enable organizations to deliver AI-driven personalized experiences at scale. With over two decades of experience, including roles at IBM, an MBA from Duke, and a software engineering background from the University of...

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Jitender Mohan, EVP & Business Unit Head, Travel & Hospitality, WNS

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Jitender Mohan / Panel: How can airlines accelerate digital adoption to meet passenger expectations?

Jitender Mohan, EVP & Business Unit Head, Travel & Hospitality,
WNS

Jitender Mohan is the Business Unit Head of Travel and Hospitality. He is responsible for the strategy, growth initiatives and financial performance of the business unit. Previously, he held several leadership roles in WNS, including leading the Hi-Tech & Professional Services business unit and ...

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