Kristen Berndt | Director, Below-the-Wing Strategy & Innovation
United Airlines

Kristen is the Director of Below-the-Wing Strategy and Innovation at United Airlines. She oversees robotics and automation, resource optimization tools, and baggage scanning and recovery tools. She has been with United for 11 years, spanning various roles in that time. Prior to United, Kristen also worked in the automotive, advertising, and data analytics industries. Kristen has been passionate about the airline baggage handling world ever since she studied industrial engineering at the University of Michigan, and she is thrilled to be living the dream of driving efficiency and innovation in this fascinating industry