Zeynep Gülen | Digital Channel Solutions Director
Turkish Airlines Technology

Zeynep Gülen is the Director of Digital Channel Solutions at Turkish Technology, the technology subsidiary of Turkish Airlines. In her current role, she oversees all technical developments for the airline’s primary digital touchpoints, including the Turkish Airlines website and mobile application. Prior to this, she served as Manager of Miles&Smiles Solutions, where she was responsible for loyalty systems, and as Manager of Mobile Solutions, leading initiatives that enhanced passenger engagement through mobile platforms.

With a career spanning multiple industries, Zeynep began as a computer engineer in the defense sector and went on to gain experience in banking, insurance, and global organizations such as SAP and GE. At GE, she managed the Network Operations Product Portfolio before joining Turkish Technology. Her diverse background, combining global best practices with deep expertise in aviation technology, enables her to drive innovation and deliver seamless digital experiences for millions of passengers worldwide.