Diana Strauss | Director customers journey
Marabu Airlines
Diana is currently Director of Customer Journey at Marabu, focusing on a holistic approach to the customer joureny and overcoming traditional airline silos. Before this role Diana has experience at SunExpress, Thomas Cook & Condor.
Appearances:
World Aviation Festival Day 1 @ 15:45
Building a seamless 360 customer experience journey from the ground up, navigating silos and preparing for the customer of the future
last published: 27/Jun/25 15:35 GMT
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