Giuseppe Belvisi | Head of Customer Value Management & Partnerships
Trenitalia

Giuseppe Belvisi, Head of Customer Value Management & Partnerships, Trenitalia

Giuseppe Belvisi is currently Head of CRM & Loyalty at Trenitalia, within the Marketing and Revenue Management Division. In this role, which he has held for about three years, he is responsible for defining and implementing strategies to strengthen customer engagement and loyalty. His work includes the development of intermodal travel solutions integrating train and air transport, as well as the negotiation of customer-focused partnerships across the travel industry. 

Before joining Trenitalia, Guiseppe gained extensive experience in the airline industry, starting his career at Alitalia, where he focused on Pricing and Revenue Management. Over Time, he took on increasing responsibilities in the areas of loyalty, CRM and customer value management, developing a comprehensive understanding of customer-centric strategies in the travel sector.

Appearances:



World Aviation Festival Day 1 @ 15:15

Multimodal Panel: Making sustainable, seamless end to end travel a reality

  • Supporting the sustainable travel behaviours of our customers: How can we make Air/Rail travel a breeze
  • Overcoming the biggest barriers to interlining agreements both technical & operational to make this vision a reality
  • Managing distribution and sales effectively to deliver a seamless customer experience
  • How can customers be supported effectively during disruption?
last published: 20/Aug/25 09:55 GMT

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