Firas Al Osman | Chief Digital Officer
Air Canada
Firas Al Osman is the Chief Digital Officer at Air Canada, leading the company’s Digital, Data and AI organization. In this role, he is responsible for driving enterprise-wide digital transformation, advancing data and AI capabilities, and delivering innovative technology solutions that enhance customer experience and operational performance. Prior to joining Air Canada, Firas was an Equity Partner at Deloitte, where he advised global organizations on large-scale transformations, digital strategy, and technology-enabled growth. With deep expertise at the intersection of business and technology, he brings a proven track record of building high-performing teams, shaping technology vision, and delivering measurable business value.
Appearances:
World Aviation Festival Day 2 @ 14:30
Fireside Chat with Air Canada
World Aviation Festival Day 2 @ 15:15
Panel: How do we unlock real business value from Cloud, Gen-AI, and Data?
· Identifying the technologies genuinely delivering value today – and separating reality from hype.
· Deciding where to invest in Gen AI – exploring the most impactful use cases
· Cloud transformation: What models (cloud, hybrid, internal systems) deliver measurable success?
· How are we building cloud-based data ecosystems to enable real-time decision-making?
· Looking ahead, which innovations (AI, digital twins, real-time data) will reshape airline operations in the next 3-5 years?
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