2026 Agenda

 

 

Bangkok, 27 - 28 October 2026

Schedule

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Oct 279:20
Conference pass

KEYNOTE PANEL: GenAI: Moving beyond hype to profit generation for telcos

Keynotes
Oct 2710:30
Conference pass

KEYNOTE PRESENTATION: From 5G to 5G-A to 6G: Ambition, execution, and the gaps in between

Keynotes
Oct 2711:40
Conference pass

PRESENTATION: Data-rich, revenue-poor: How to make telco data pay off?

THE CX LAB
Oct 2714:00
Conference pass

PRESENTATION: Loyalty in a low-differentiation market

THE CX LAB
Oct 2714:00
Conference pass

PRESENTATION: Opening the network: Platforms, partners, and new value chains

STRATEGY
Oct 2714:40
Conference pass
Oct 2715:50
Conference pass

PRESENTATION: Human-centred AI: When better experiences translate into better business

DIGITAL INCLUSION
Oct 2716:30
Conference pass

PANEL: The deepfake challenge: If customers can’t trust calls — what’s next for telcos?

THE CX LAB

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Oct 2811:40
Conference pass

PRESENTATION: Wholesale reimagined: Evolving from volume to value

WHOLESALE
Oct 2812:20
Conference pass

PANEL: Data sovereignty in practice: What telcos are selling, building, and absorbing

STRATEGY
Oct 2814:00
Conference pass

PRESENTATION: Build infrastructure resilience against downtime, hacking, and data leaks

NETWORKS
Oct 2814:00
Conference pass

PRESENTATION: Sweat the balance sheet: How do telcos extract more value from what they already own?

STRATEGY
Oct 2814:40
Conference pass

PANEL: Is privacy a brake or a brand advantage?

THE CX LAB
Ahmed Zafar, Director Governance & Business Operations, Telenor Group
Oct 2815:50
Conference pass

PRESENTATION: Designing the telco workforce for an AI-shaped future

STRATEGY
Oct 2816:30
Conference pass

PANEL: Redefining skills, culture, and accountability in the age where machines do the work

STRATEGY
Oct 2816:30
Conference pass

PANEL: Rethinking RAN strategy: Innovation, cost, and long-term flexibility

THE CX LAB
Oct 2816:30
Conference pass

PANEL: What replaces the bill as the centre of the customer relationship?

THE CX LAB
last published: 22/Jun/26 02:35 GMT

 

 

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