Bangkok, 27 - 28 October 2026
Schedule
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Oct 279:20
Conference pass
KEYNOTE PANEL: GenAI: Moving beyond hype to profit generation for telcos
Keynotes
Oct 2710:30
Conference pass
KEYNOTE PRESENTATION: From 5G to 5G-A to 6G: Ambition, execution, and the gaps in between
Keynotes
Oct 2711:40
Conference pass
PRESENTATION: Connecting the last 20%: Scale, cost, and partnership models
DIGITAL INCLUSION
Oct 2711:40
Conference pass
PRESENTATION: Data-rich, revenue-poor: How to make telco data pay off?
THE CX LAB
Oct 2711:40
Conference pass
PRESENTATION: What changes when networks are run like businesses?
NETWORKS
Oct 2712:00
Conference pass
PANEL: Is operational excellence still possible?
NETWORKS
Oct 2712:20
Conference pass
PANEL: Connectivity without charity: What actually scales for underserved communities?
DIGITAL INCLUSION
Oct 2712:20
Conference pass
PANEL: Consent, trust and commercial reality: Monetising data without losing customers
THE CX LAB
Oct 2712:20
Conference pass
PANEL: How telco boards should think about AI investment
STRATEGY
Oct 2714:00
Conference pass
PRESENTATION: Loyalty in a low-differentiation market
THE CX LAB
Oct 2714:00
Conference pass
PRESENTATION: Opening the network: Platforms, partners, and new value chains
STRATEGY
Oct 2714:40
Conference pass
PANEL: APIs and the next telco revenue model: What works and what doesn’t?
STRATEGY
Oct 2714:40
Conference pass
PANEL: Can telco replace traditional banks for instant mico-loans?
DIGITAL INCLUSION
Oct 2714:40
Conference pass
PANEL: How much autonomy is too much? Trusting AI in critical infrastructure
NETWORKS
Oct 2714:40
Conference pass
PANEL: What drives retention: Discounts, experiences, or ecosystems?
THE CX LAB
Oct 2715:50
Conference pass
PRESENTATION: Human-centred AI: When better experiences translate into better business
DIGITAL INCLUSION
Oct 2716:30
Conference pass
PANEL: How energy constraints are rewriting telco strategies
STRATEGY
Oct 2716:30
Conference pass
PANEL: If not us, then who? Building inclusive AI ecosystems that scale
DIGITAL INCLUSION
Oct 2716:30
Conference pass
PANEL: Placing intelligence where it pays... edge, cloud, or core?
NETWORKS
Oct 2716:30
Conference pass
PANEL: The deepfake challenge: If customers can’t trust calls — what’s next for telcos?
THE CX LAB
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Oct 289:20
Conference pass
KEYNOTE PANEL: Man + Machine: Co-creating competitive telcos
Keynotes
Oct 2811:40
Conference pass
PRESENTATION: From networks to outcomes: The promise and limits of NaaS?
NETWORKS
Oct 2811:40
Conference pass
PRESENTATION: Pilots end. Impact demanded. Agentic AI in real customer journeys
THE CX LAB
Oct 2811:40
Conference pass
PRESENTATION: Wholesale reimagined: Evolving from volume to value
WHOLESALE
Oct 2812:20
Conference pass
PANEL: Data sovereignty in practice: What telcos are selling, building, and absorbing
STRATEGY
Oct 2812:20
Conference pass
PANEL: NaaS and the ‘on-demand’ mindset: What customers actually pay for (and what they won’t)
NETWORKS
Oct 2812:20
Conference pass
PANEL: Traffic is booming but margins are not... so how do wholesale leaders reset the model?
WHOLESALE
Oct 2812:20
Conference pass
PANEL: What changes when machines speak to customers?
THE CX LAB
Oct 2814:00
Conference pass
PRESENTATION: Build infrastructure resilience against downtime, hacking, and data leaks
NETWORKS
Oct 2814:00
Conference pass
PRESENTATION: Sweat the balance sheet: How do telcos extract more value from what they already own?
STRATEGY
Oct 2814:20
Conference pass
PANEL: Cybersecurity vs. Legacy Reality: Can you truly secure a multi-vendor network?
NETWORKS
Oct 2814:20
Conference pass
PANEL: How close are we to truly frictionless wholesale?
WHOLESALE
Oct 2814:20
Conference pass
PANEL: Is privacy a brake or a brand advantage?
THE CX LAB
Ahmed Zafar, Director Governance & Business Operations, Telenor Group
Oct 2814:20
Conference pass
PANEL: Ownership, sharing, or monetisation: What’s the smartest way to run telco assets today?
STRATEGY
Oct 2814:40
Conference pass
PANEL: Ownership, sharing, or monetisation: What’s the smartest way to run telco assets today?
STRATEGY
Oct 2815:00
Conference pass
PRESENTATION: Designing the telco workforce for an AI-shaped future
STRATEGY
Oct 2815:00
Conference pass
PRESENTATION: Planning capacity in an unpredictable traffic era
WHOLESALE
Oct 2815:50
Conference pass
PANEL: Capacity planning in a low-margin world
WHOLESALE
Oct 2815:50
Conference pass
PANEL: Redefining skills, culture, and accountability in the age where machines do the work
STRATEGY
Oct 2815:50
Conference pass
PANEL: Rethinking RAN strategy: Innovation, cost, and long-term flexibility
NETWORKS
Oct 2815:50
Conference pass
PANEL: What replaces the bill as the centre of the customer relationship?
THE CX LAB
last published: 21/Aug/26 12:45 GMT
