Jay Johar | Director, Client Services
Wireless Federation

Jay Himanshu Johar is a Partner, Client Services for Emerging Markets at Wireless Federation, a global TMT research and advisory firm and knowledge partner to 500+ telcos across 150+ countries, helping telecom operators advance and profit in the Telco-to-TechCo journey across Consumer, Home, Digital, B2B Beyond Connectivity, and CX/AI.
With over 20 years of experience, he has led projects for leading operators including Axiata, Vodafone, Orange, MTN, and Etisalat, focused on strategy and commercial transformation, with expertise in Digital Services, Telco Adjacent Sectors, App Gamification, Pricing & Loyalty. Jay is also on the Board of GDSA.AI (Global Digital Services & AI Alliance), helping telcos across Southeast Asia and Africa accelerate their journey toward becoming Digital Service Providers and evolve into integrated digital lifestyle platforms. He is a Partner at Lloyds Ventures and an Ambassador for unconnected.org, supporting initiatives to expand digital inclusion. He was recognized as a Bloomberg Mentor of the Year and named a BW 40 Under 40 Young Entrepreneur in 2020.