Dheeraj Kaul | Head of Hosted Customer Contact and Collaboration Services in Asia
BT International

Dheeraj Kaul is the Head of Hosted Customer Contact and Collaboration Services for BT International across Asia. With more than 25 years of experience in unified communications and collaboration, he has been at the forefront of helping enterprises modernise their digital workplace and customer experience capabilities.

He has successfully driven go-to-market strategies, built strategic partnerships, and led large, complex deals across global enterprises. His expertise spans cloud communications, AI-driven customer experience, and platforms such as Microsoft Teams, Cisco, and Zoom, enabling organisations to transform and scale their operations.