Jawwad Zaki | IT Director
Telenor Group

Jawwad Zaki is the IT Director at Telenor Group, overseeing IT portfolio management, financial and non-financial performance, and strategy execution. With over two decades of experience in telecommunications, he has worked extensively across cellular and fixed networks, IT governance, and performance management.

His expertise includes IT operations in managed services environments, project recovery, network planning and optimization, and performance management frameworks. Before joining Telenor, he held key roles at Nokia Siemens Networks, Etisalat, and Ufone, focusing on network operations, planning, and optimization.

Jawwad holds an MBA in International Business from the University of Southern Queensland and a Bachelor’s degree in Electrical Engineering from the University of Engineering and Technology, Lahore. He is a certified PMP, ITIL Foundation holder, and a graduate of the Telenor Strategy Execution Programme at INSEAD Executive Education.