World Aviation Festival

Agenda

 
 

Amsterdam, 4 - 6 October 2022

Schedule

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Oct 412:00
Conference pass

Pros Workshop

Retail - Airlines
Topics to be confirmed shortly
Oct 413:00
Conference pass

United Airlines Presentation: How can the implementation of IoT bring airports’ operations and the efficiency of passenger flow to the next level?

Airport Operations, Security & Services
Oct 413:15
Conference pass

WheelTug Presentation: Electric Taxi for Faster and Greener Ground Operations

Airport Operations, Security & Services
Oct 413:30
Conference pass

Aegean Airlines Presentation: Can digital end-to-end communications between internal and external stakeholders be the solution to disruptions?

Airport Operations, Security & Services
Constantine Messiris, Ground Product Developer, Aegean Airlines
Oct 413:45
Conference pass

Keynote Address: Insights into what travellers want and expect from airlines?

Retail - Airlines
Oct 414:00
Conference pass

Insights from JetBlue Technology Ventures on successfully sourcing and collaborating with high-potential startups

Innovation Summit
Oct 414:10
Conference pass

Fireside Chat: Partnering to accelerate change

Retail - Airlines
Oct 414:15
Conference pass

Aviation’s next leap: How start-ups are integral to the race towards zero-emissions and in what way will that change the industry?

Innovation Summit
Oct 414:25
Conference pass

Lufthansa’s new partnership approach

Retail - Airlines
Johannes Walter, Head of Channel Patners, Lufthansa Group
Oct 414:30
Conference pass

Assaia Case Study: Real-life benefits of using real-time turnaround in airside operations

Airport Operations, Security & Services
Oct 414:30
Conference pass

Panel: The new normal and how is it impacting priority as corporations evaluate new technologies?

Innovation Summit
Oct 414:40
Conference pass

The moment of truth for digital commerce - Fireside Chat between Branchspace and an airline

Retail - Airlines
Oct 414:45
Conference pass

Panel: Exploring how AI, data and biometrics can bring the entire ground operations ecosystem to the next level

Airport Operations, Security & Services
Oct 414:55
Conference pass

Panel : What level of further commercial alignment is needed on NDC between airlines, travel platforms and agents to reach true scale?

Retail - Airlines
Tina Larson, Managing Director, Distribution, Sales Strategy & Alliances, Hawaiian Airlines
Justin Jovignot, Director, Commercial Strategy and Distribution, TAP Portugal
Oct 416:10
Conference pass

Driving NDC at scale, moving into a more unbundled/flexible world and helping agencies with this transition

Retail - Airlines
Catalina Nannig, Sales and Distribution Vicepresident, avianca
Oct 416:30
Conference pass

Great Inversion - The pivotal transformation of the travel industry

Innovation Summit
Oct 416:40
Conference pass

Launching Copa Connect to stay competitive and better meet customer needs

Retail - Airlines
Oct 416:45
Conference pass

Start-Up pitch competition

Innovation Summit
Join us to see some of the most exciting start-ups in the industry covering customer experience, airport tech, digitalisation, sustainability, AI, ML and Fintech.
Henry Chen Weinstein, Chief Executive Officer, Investor
Oct 416:55
Conference pass

Panel: The year of scaling NDC and getting One Order off the ground

Retail - Airlines
Meir Hadassi-Turner, Founder And Chief Executive Officer, 777 Travel Tech
Johannes Walter, Head of Channel Patners, Lufthansa Group
Catalina Nannig, Sales and Distribution Vicepresident, avianca
Oct 418:15
Conference pass

Welcome drinks

Retail - Airlines
Join your colleagues for a welcome reception at a venue within the RAI Exhibition Centre.

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Oct 508:25
Conference pass

Chairman’s Welcome

Keynotes
Guy Johnson, News Anchor, Journalist And Aviation Enthusiast, Bloomberg
Oct 508:30
Conference pass

Schiphol CEO Welcome Address

Keynotes
Dick Benschop, President And Chief Executive Officer, Royal Schiphol Group
Oct 509:00
Conference pass

Keynote CEO Interview: Understanding the outlook for 2023 and how the industry needs to further adopt technology and standards to become more agile and ready for future headwinds.

Keynotes
Interviewer: Guy Johnson, News Anchor, Journalist And Aviation Enthusiast, Bloomberg
Oct 509:15
Conference pass

Keynote CEO Interview: How Qantas are re-emerging on the global stage after braving one of the most extreme lockdowns seen across the globe

Keynotes
Interviewer: Guy Johnson, News Anchor, Journalist And Aviation Enthusiast, Bloomberg
Oct 509:30
Conference pass

Keynote CEO Panel: What is the future of the industry as we come out of the pandemic and how will further digital technology adoption, sustainability, collaboration and new business models help shape

Keynotes
Moderator: Guy Johnson, News Anchor, Journalist And Aviation Enthusiast, Bloomberg
Annette Mann, Chief Executive Officer, Austrian Airlines
Oct 510:30
Conference pass

Keynote CEO Interview: What should the primary objectives be when reopening airport operations and re-evaluating key processes for 2023 and beyond?

Keynote - Airports
Oct 510:45
Conference pass

Keynote CEO interview: Reimagining business models and reinvigorating innovation tactics to meet unprecedented sustainability targets by 2030

Keynote - Airports
Oct 511:00
Conference pass

Keynote CEO interview: How can airports diversify business operations through digital transformation to limit the impacts of the biggest challenges of our time?

Keynote - Airports
Hari K Marar, Managing Director And Chief Executive Officer, Kempegowda International Airport Bengaluru
Oct 511:15
Conference pass

Keynote CEO interview: As the industry recovers, smart technology, automation, & digitalization are the only ways our industry can connect profitability, a great passenger experience, & sustainability

Keynote - Airports
Oct 511:30
Conference pass

Keynote CEO Panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst prioritising innovation and sustainability?

Keynote - Airports
Hari K Marar, Managing Director And Chief Executive Officer, Kempegowda International Airport Bengaluru
Julie Shainock, Global Managing Director, Travel and Transportation Industry, Microsoft
Oct 512:25
Conference pass

ADP Fireside Chat: How could eVTOL and vertiports revolutionise long-standing operations and passenger flow, and how can we address these changes?

Airport Mobility
Oct 512:25
Conference pass

AirAsia Keynote: What does the success of AirAsia Money mean for airlines around the globe?

Aviation Payments
Oct 512:25
Conference pass

CIO Interview: Understanding how Lufthansa Group are simplifying their IT structure and rapidly adopting cloud as part of an overall digitalization strategy

Aviation IT
Oct 512:25
Conference pass

Copenhagen Case Study: How we built the foundation for a smart airport ecosystem

Airport Passenger Flow & Data
Christian Poulsen, Senior Vice President, Chief Operating Officer & CIO, Accountable Manager, Copenhagen Airports
Oct 512:25
Conference pass

Digital First – Reimaging your digital channels through personalisation and digital self service

Customer Experience - Airlines
Oct 512:25
Conference pass

Keynote Interview: How SAS plans to stay competitive with its unique position in the market whilst also driving sustainability initiatives across Europe

Keynotes
Interviewer: Guy Johnson, News Anchor, Journalist And Aviation Enthusiast, Bloomberg
Oct 512:25
Conference pass

Keynote Interview: United Airline’s path to net-zero carbon emissions: scaling sustainable aviation fuel, supporting emerging technology and the role of carbon removal

Sustainability
Oct 512:25
Conference pass

Scaling AI/ML in the aviation industry to effectively optimise your overall operation and ultimately deliver a better customer experience

AI/ML
Oct 512:25
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Understanding more about your brand perception across different channels and how you can communicate effectively to keep your audience engaged in a way that complement your digital marketing strategie

Marketing
Mohamed Jamsheer, Director Marketing & Digital, Gulf Air
Oct 512:25
Conference pass

Virgin Atlantic Case Study: How does connecting internal capabilities enable Virgin Atlantic to deliver a holistic loyalty experience and individually delight passengers?

Aviation Loyalty
Oct 512:40
Conference pass

Beyond Revenue Management - How AI is unlocking value across airline commercial functions

Keynotes
Alex Mans, Chief Executive Officer, FLYR Labs
Oct 512:40
Conference pass

Client Case Study: AI-based continuous & dynamic pricing

AI/ML
Oct 512:40
Conference pass

Hopper Presentation: The Rise of Travel Fintech - Unlocking new customers spend in the airline industry

Aviation Payments
Oct 512:40
Conference pass

Interview: Operational efficiencies driving sustainable aviation

Sustainability
Interviewer: Daniel Riefer, Associate Partner, McKinsey & Company
Yann Cabaret, Chief Executive Officer, SITA for Aircraft
Oct 512:40
Conference pass

Panel: What is the next step in the biometric airport experience, and what will it take to get there?

Airports’ Digital Identities & CX
Moderator: Billy Shallow, Director of Innovation and Technology, Airports Council International - ACI World
Maurice Jenkins, Chief Innovation Officer, Miami International Airport
Oct 512:40
Conference pass

Points Presentation: Money CAN Buy You Love - A Guide to Loyalty Currency Retailing and Program Engagement

Aviation Loyalty
Danielle Brown, Chief Marketing Officer, Points
Oct 512:40
Conference pass

Smarter Airports Presentation: You need to build from the bottom-up in order to become truly data driven – shortcuts are temporary.

Airport Passenger Flow & Data
Mehdi Motaghiani, Chief Executive Officer, Smarter Airports A/S
Oct 512:55
Conference pass

AI/ML Panel: How rapidly can airlines and airports develop larger AI/ML ecosystems for more intelligent planning and decision making?

AI/ML
Oct 512:55
Conference pass

CIO Panel: Exploring the extent to which data drives the quality of an airport’s curb-to-gate passenger flow

Airport Passenger Flow & Data
Sjoerd Blum, Chief Information Officer, Royal Schiphol Group
Christian Poulsen, Senior Vice President, Chief Operating Officer & CIO, Accountable Manager, Copenhagen Airports
Oct 512:55
Conference pass

CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Aviation IT
Oct 512:55
Conference pass

CX Panel: How can airline CX teams keep up with the increased need for flexibility, sustainability, personalization, digital differentiation to create superior end-to-end experiences?

Customer Experience - Airlines
Oct 512:55
Conference pass

How Breeze are building a seriously nice digital airline brand

Marketing
Oct 512:55
Conference pass

Keynote Panel: How have partnerships, technology adoption and business models evolved since the crisis?

Keynotes
Moderator: Guy Johnson, News Anchor, Journalist And Aviation Enthusiast, Bloomberg
Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group
Alex Cruz, Board Member and Advisor, Tech Companies
Kristin Colvile, Chief Executive Officer, SkyTeam Airline Alliance
Oct 512:55
Conference pass

Panel: How can new opportunities in the space of FinTech and alternative payments address the passenger behaviours and expectations of today?

Aviation Payments
Zineb Rabouh, Head of Payment, ROYAL AIR MAROC
Paul van Alfen, Managing Director, Up in the Air - Travel Payment Consultancy
Oct 512:55
Conference pass

Sustainability Panel: Do we have the right level of ambition, collaboration and investment towards a net-zero future and what needs to happen to hit 2050 targets?

Sustainability
Oct 513:10
Conference pass

Panel: How do airline marketeers adopt more of an omni-channel approach and reach the TikTok generation?

Marketing
Dara Brady, Director of Marketing and Digital, Ryanair Limited
Gisli Brynjolfsson, Director Global Marketing, Icelandair
Oct 514:40
Conference pass

Aeromexico Fireside Chat: Discussing the new standards of customer expectations when making a payment, and how airlines can then centralise these expectations in payment processes

Aviation Payments
Daniel Reyes Vega, Head Of E-Commerce Payments, Aeroméxico
Oct 514:40
Conference pass

Bangalore International Airport Case Study: How does Bangalore International Airport’s new platform EDP benefit the airport’s digital retail ecosystem?

Airport Retail
Satyaki Raghunath, Chief Strategy And Development Officer, Bangalore International Airport
Oct 514:40
Conference pass

Creating a seamless co-existence of physical and digital customer experiences

Customer Experience - Airlines
Tiina Tissari, Vice President, Customer Experience and Products, Finnair
Oct 514:40
Conference pass

Etihad Case study: How can sustainability-focused loyalty partnerships address passengers’ ‘green guilt’ and encourage more flying?

Aviation Loyalty
Oct 514:40
Conference pass

From ads to acts: AFKL’s evolution to foundational digital transformation

Marketing
Both AirFrance and KLM have built an early reputation of digital frontrunners with their social media, apps, digital campaign, voice and AI efforts. As digital has become the oxygen that runs through every single part of the airline industry, a more foundational transformation is ongoing, with whole new challenges, dilemmas and learnings. Pieter will give an insight in these.
Pieter Groeneveld, Senior Vice President Digital, Air France - KLM
Oct 514:40
Conference pass

Heathrow Case Study: How is Heathrow using digital & data to improve the end-to-end airport journey?

Airports’ Digital Identities & CX
Peter Burns, Director | VP of Digital, eCommerce & Marketing, Heathrow
Oct 514:40
Conference pass

Interview: How the ecosystem needs to evolve to really get into modern airline retailing?

Retail - Airlines
Interviewee: Tamur Goudarzi Pour, Chief Commercial Officer of Swiss International Air Lines and Senior Vice President, responsible for Channel Management, Lufthansa Group
Oct 514:40
Conference pass

Istanbul Airport Presentation: Enabling a wider world of data exchange, including collaboration between airlines and airports, with the aim of stimulating commercial activities

Airport Passenger Flow & Data
Oct 514:40
Conference pass

Keynote Interview: How Pegasus are aproaching revenue, sustainability and digital as we head into 2023

Keynotes
Interviewee: Mehmet T .Nane, Vice-Chairperson of the Board (Managing Director) Chair of the Board of Directors, IATA, Pegasus Airlines
Interviewer: John Strickland, Director, JLS Consulting
Oct 514:40
Conference pass

Turkish Airlines Case Study: Developing your analytical agility and continuous intelligence with data lakes

AI/ML
Serdar Gurbuz, SVP Digital Innovation & Analytics Solutions, Turkish Airlines
Oct 514:40
Conference pass

What are the various strategic and technological pathways to reach the aviation industry goal of net zero 2050?

Sustainability
Sebastian Mikosz, SVP Environment and Sustainability, IATA
Oct 514:55
Conference pass

Accelerating the Pathway to Net Zero Emissions

Sustainability
Oct 514:55
Conference pass

Airside Mobile Presentation: Mobile ID Today - Fast, Private, Simple

Airports’ Digital Identities & CX
Amena Ali, Chief Executive Officer, Airside Mobile Inc
Oct 514:55
Conference pass

Case Study: How ultra-accurate forecasting is transforming airline decision making.

AI/ML
Matt Brown, Vice President of Growth, FLYR Labs
Oct 514:55
Conference pass

How to get closer to unlocking 100% of the Total Revenue Optimization

Retail - Airlines
Oct 514:55
Conference pass

Uplift Case Study: Buy Now Pay Later (BNPL) – The next dimension of revenue management and ancillary revenue creation

Aviation Payments
Ian Citulsky, VP Partnerships, Airlines & Canada, Uplift
Oct 515:10
Conference pass

Making a World of difference: how you can start making your travel more sustainable

Sustainability
Oct 515:10
Conference pass

Panel: Beyond traditional personalization goals how are airlines using data and analytics to be more relevant with their messaging?

Marketing
Pieter Groeneveld, Senior Vice President Digital, Air France - KLM
Sindri Jónsson, CRM Business Analyst, Customer Experience and Innovation, Icelandair
Akira Mitsumasu, VP, Global Marketing, Japan Airlines
Oct 515:10
Conference pass

Panel: How can we further empower customers using omni-channel digital self-service and touchless technology throughout the journey?

Customer Experience - Airlines
Onur Dedekoylu, Senior Vice President Marketing And Ecommerce, Pegasus Airlines
Tiina Tissari, Vice President, Customer Experience and Products, Finnair
Vivian Lo, General Manager, Experience And Design, Cathay Pacific
Oct 515:10
Conference pass

Panel: How can we optimize engagement with aviation loyalty programs by adapting to recent changes in passenger behaviours surrounding sustainability and Gen Y & Z culture?

Aviation Loyalty
Oct 515:10
Conference pass

Panel: Optimising airport retail through inter-industry tech revolutions

Airport Retail
Satyaki Raghunath, Chief Strategy And Development Officer, Bangalore International Airport
Lea Claxton, Head of Retail & Property Strategy, Heathrow
Oct 515:10
Conference pass

Panel: What opportunities can airlines find in global payment methods through understanding regional systems and preferences?

Aviation Payments
Moderator: Paul van Alfen, Managing Director, Up in the Air - Travel Payment Consultancy
Daniel Reyes Vega, Head Of E-Commerce Payments, Aeroméxico
Kai Schilb, Head Of Payment, Lufthansa Group
Oct 515:10
Conference pass

SAN Presentation: Can Predictive AI Optimize and Deliver Seamless, Efficient, and Flexible Airport Experiences

Airports’ Digital Identities & CX
Oct 515:10
Conference pass

Schiphol Presentation: What does it mean to optimise an airport’s data ecosystem, and how can this combine with the passenger experience?

Airport Passenger Flow & Data
Oct 515:25
Conference pass

Distribution Panel: Has the power dynamic now fully shifted and are we finally moving towards a modern way of retailing where we can reap the benefits of NDC, multi-modal, AI/ML and also (eventually)

Retail - Airlines
Tamur Goudarzi Pour, Chief Commercial Officer of Swiss International Air Lines and Senior Vice President, responsible for Channel Management, Lufthansa Group
Pieter Bootsma, Chief Revenue Officer, Air France - KLM
Oct 515:25
Conference pass

Panel: How can airline Data Scientists effectively balance Customer Experience, operational needs, sustainability requirements and revenue generation to satisfy various stakeholders across the busines

AI/ML
Oct 515:25
Conference pass

Panel: How can we use passenger-facing technology to improve passengers’ end-to-end journey?

Airports’ Digital Identities & CX
Oct 515:25
Conference pass

Panel: How can we utilise next generation technology, innovation and new types of fuel to get closer to achieving real scalable solutions for clean air travel?

Sustainability
Moderator: Daniel Riefer, Associate Partner, McKinsey & Company
Adrian Gane, Director Sustainability, Industry And International Affairs, Etihad
Sebastian Mikosz, SVP Environment and Sustainability, IATA
Oct 515:25
Conference pass

Panel: Overcoming siloed data to optimise data usage across the industry

Airport Passenger Flow & Data
Oct 515:25
Conference pass

RM, continuous pricing and Demand Forecasting Panel Discussion: In what way are passenger behaviors such as an increased demand for self service and flexibility impacting requirements for airline RM,

Keynotes
Oct 516:15
Conference pass

Innovation Panel: Aviation tech innovation going into 2023 – time for a new mindset?

Keynotes
Moderator: Henry Chen Weinstein, Chief Executive Officer, Investor
Christine Wang, Managing Director, Lufthansa Innovation Hub
Oz Eliav, Investment Director, Cockpit Innovation, ELAL
Amy Burr, President, JetBlue Technology Ventures
Oct 517:15
Conference pass

Closing Keynote Panel: How can we move aviation from being a process-centric industry to being more sustainable and customer centric?

Keynotes
Christina Foerster, Member of the Executive Board and Chief Customer Officer, Lufthansa Group
Silvia Mosquera, Chief Commercial & Revenue Officer / Member of the Board, T.A.P. Air Portugal
Oct 518:00
Conference pass

Evening reception hosted by CarTrawler

Keynotes
The biggest aviation party in the world is back. Join over 800 industry executives to continue your conversations from the day in an informal setting and have fun with your colleagues.

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Oct 609:00
Conference pass

Keynote Address: After two years of being in survival mode how can we compete with digital experiences from other industries and keep up with future passenger expectations?

Keynotes
Oct 609:00
Conference pass

Keynote CEO Interview: How does Schiphol plan to use digital innovation to hit significant sustainability targets over the next decade?

Keynote - Airports
Dick Benschop, President And Chief Executive Officer, Royal Schiphol Group
Oct 609:20
Conference pass

Keynote Address: Digital ancillary marketplace commerce - the next frontier for more robust airline revenue management

Keynotes
Kian Gould, Founder and Chairman Omnevo, AOE & Omnevo
Oct 609:35
Conference pass

Keynote CEO Interview: How can innovation within the airport management structure open the door to change, business revolution, and further digital transformation?

Keynote - Airports
Oct 609:35
Conference pass

Keynote Interview: What game-changing innovation can the global airline and travel industry expect to see over the coming months and years?

Keynotes
Oct 609:50
Conference pass

Keynote CEO panel: How can airports use digital transformation to benefit, and to respond to the challenges of, the wider economy and environment for the next 5 years?

Keynote - Airports
Oct 609:50
Conference pass

Keynote Interview: How Virgin Atlantic plan to differentiate, improve operations and drive sustainability?

Keynotes
Interviewee: Shai Weiss, Chief Executive Officer, Virgin Atlantic Airways
Oct 610:05
Conference pass
Oct 611:30
Conference pass

Accelerating transformation pathways of an airline through machine learning and AI-powered decision making

AI/ML
Xavier Lagardere, VP and Group Head of Data and Transformation Strategy, Lufthansa Group
Oct 611:30
Conference pass

Aligning customer-centricity with modern airline retailing

Retail - Airlines
Julio Rodriguez, Head of Group Commercial Strategy and Planning, IAG
Oct 611:30
Conference pass

Berlin Brandenburg Airport Case Study: Reforming Berlin Brandenburg Airport’s operations through international airport experience

Airport Operations, Security & Services
Oct 611:30
Conference pass

How DFW are using Digital Twins, AI, IoT and other game changing tools to hit ambitious sustainability goals?

Sustainability
Oct 611:30
Conference pass

Keynote Interview: Future of market share, competition, digital transformation and ancillaries at Ryanair

Keynotes
Interviewee: Eddie Wilson, Chief Executive Officer, Ryanair DAC
Interviewer: John Strickland, Director, JLS Consulting
Oct 611:30
Conference pass

KLM Case Study: How KLM are approaching service recovery and customer care using digital tools when things go wrong?

Customer Experience - Airlines
Marlou Bordes, Director CX, KLM
Oct 611:30
Conference pass

Korean Air Case Study: Utilizing cloud technology for extreme customer centricity and overall better decision making across the airline

Aviation IT
Kenny Chang, EVP and CMO, Korean Air
Oct 611:30
Conference pass

Lufthansa Keynote: How are new partnerships influencing loyalty programs' ecosystems and future trends?

Aviation Loyalty
Oct 611:30
Conference pass

Schiphol Case Study: Exploring Schiphol’s mission to create a fully autonomous airport by 2050

Airport Innovation & Passenger Tech
Rosina Kotey, Innovation Lead, Schiphol
Oct 611:30
Conference pass

United Airlines Presentation: Maturing aviation retail from ticket seller to holistic retailer through NDC

Aviation Payments
Chris Thompson, Director - Digital Payments, United Airlines
Namratha Pavar, Director, IT Application Development, Financial Systems, United Airlines
Oct 611:45
Conference pass

End-to-End Protection Against Modern Cyber Risk

Aviation IT
Eduardo Rocha, Senior Sales Engineer And Security Analyst, GlobalDots
Oct 611:45
Conference pass

Evolution or revolution

Keynotes
Offer/Order as the key to success for airline retailing
Oct 611:45
Conference pass

Flying Net Zero: Carbon offsets and SAF in climate compensations programs

Sustainability
Andreas Slettvoll, Chief Executive Officer, CHOOOSE
Oct 611:45
Conference pass

How Ryanair used Optifly's AI to build schedules 10x faster & 10% more profitably

AI/ML
Oct 611:45
Conference pass

Panel: How are the requirements for more flexibility, touchless technologies and the increasingly complex nature of travel impacting our ability to handle disruptions effectively?

Customer Experience - Airlines
Jake Kotzer, Director, Growth & Partnerships, sherpa
Marlou Bordes, Director CX, KLM
Hulda Karen Guomundsdottir, Customer Experience Development Manager, Icelandair Group
Simon Dempsey, Chief Commercial Officer, Plan3
Kamal Hingorani, Chief Customer Officer, Spicejet
Oct 611:45
Conference pass

Res2 iPort DCS Presentation: Data is Essential in Measuring Success in Airport Operations

Airport Operations, Security & Services
Oct 611:45
Conference pass

WheelTug Presentation: Electric taxis and the coming automated airside ecosystem

Airport Innovation & Passenger Tech
Oct 612:00
Conference pass

Air Canada Case Study: Evaluating the rewards and challenges of using NDC at Air Canada

Aviation Payments
Oct 612:00
Conference pass

CVG Interview: Are staff shortages the biggest issue currently facing airport operations, and could robotics and automation solve it?

Airport Operations, Security & Services
Interviewer: Billy Shallow, Director of Innovation and Technology, Airports Council International - ACI World
Oct 612:00
Conference pass

How easyJet are developing zero emission technology partnerships to make hydrogen flying a reality?

Sustainability
Oct 612:00
Conference pass

Keynote Interview: What is the next step in Wizz Air’s ambitious expansion strategy and how can it maintain that growth while still meeting big sustainability targets?

Keynotes
Interviewer: John Strickland, Director, JLS Consulting
Oct 612:00
Conference pass

Panel: Understanding how we can improve operational decision making by using analytics, cloud technology, effective workforce management and machine learning tools?

AI/ML
Bruce Stamm, Senior Director, Application Development & Maintenance (ADM) and Artificial Intelligence, Air Canada
Xavier Lagardere, VP and Group Head of Data and Transformation Strategy, Lufthansa Group
Ekkehart Vetter, CTO, INFORM GmbH
Oct 612:00
Conference pass

Presentation: How can a low-cost carrier create an engaging loyalty scheme for the next generation through NextGen partnerships?

Aviation Loyalty
Sid Krishna, Director, Loyalty, Cobrand and Partnerships, Spirit Airlines
Oct 612:00
Conference pass

Radical innovation at one of the world’s oldest airlines

Aviation IT
Oct 612:00
Conference pass

VINCI Presentation: Can autonomous vehicles become the next Uber, and how could this reinvent airport systems?

Airport Innovation & Passenger Tech
Oct 612:15
Conference pass

LCC CEO Panel: As we approach pre-pandemic levels how is the low cost landscape evolving and what are the key trends emerging when it comes to digital technology, sustainability & ancillary revenue?

Keynotes
Moderator: John Strickland, Director, JLS Consulting
Mary Li, Chief Executive Officer, Atlas
Eddie Wilson, Chief Executive Officer, Ryanair DAC
Oct 612:15
Conference pass

Panel: Exploring the future of integrated airport systems to gain a better understanding of passenger handling and overall operational performance

Airport Operations, Security & Services
Moderator: Billy Shallow, Director of Innovation and Technology, Airports Council International - ACI World
Michael Youngs, Vice President Information Technology, Dallas Fort Worth International Airport
Patrick Muller, Chief Operating Officer, Berlin Airport Company
Oct 612:15
Conference pass

Panel: How can airports construct their own digital roadmap in becoming efficient, sustainable key players?

Airport Innovation & Passenger Tech
Moderator: Rashid Al Busaidy, Head of ICT Strategy & Technology Innovation, Oman Airports Management Company
Rosina Kotey, Innovation Lead, Schiphol
Oct 612:15
Conference pass

Panel: How can we achieve this vision of omni-channel modern retailing?

Retail - Airlines
Conor O'Sullivan, Chief Product Officer, Datalex
Julio Rodriguez, Head of Group Commercial Strategy and Planning, IAG
Bas Hooft 't, Distribution Director Merchandising, Air France - KLM
Oct 612:15
Conference pass

Panel: How can we leverage NDC to help airlines better navigate the entire payment system for 2023 and beyond?

Aviation Payments
Moderator: Paul van Alfen, Managing Director, Up in the Air - Travel Payment Consultancy
Vikas Manra, Sr. Manager Business Development & Distribution, Gulf Air
Namratha Pavar, Director, IT Application Development, Financial Systems, United Airlines
Oct 612:15
Conference pass

Panel: What can airlines learn and gain from other industries through partnerships?

Aviation Loyalty
Mark Potter, Senior Manager Partnerships, Etihad Airways
Alexandra Christopoulou, Loyalty & CRM Manager, Aegean Airlines
Sid Krishna, Director, Loyalty, Cobrand and Partnerships, Spirit Airlines
Oct 612:15
Conference pass

Sustainability ecosystem panel: How can we create effective partnerships and an overall ecosystem that can help accelerate much needed breakthroughs to achieve net-zero?

Sustainability
Oct 612:15
Conference pass

Unlocking Technology costs for Hyper Growth

Aviation IT
Brett StClair, Co-Founder, TERAFLOW.AI
Oct 612:30
Conference pass
Oct 613:00
Conference pass

Interview: How Air Canada are creating joint digital experiences with marque brands

Keynotes
Interviewee: Mark Nasr, SVP Marketing, eCommerce, Products, Air Canada
Oct 613:15
Conference pass

Keynote Digital Product Panel: How do airlines create end-to-end digital products and services that can compete with other industries?

Keynotes
Oct 614:00
Conference pass

BAC Presentation: How could installing IoT devices at each stage in the passenger journey change the face of airport security?

Airport Operations, Security & Services
Oct 614:00
Conference pass

Emirates Skywards Presentation: The next Frontier – How the Loyalty Program is embracing new ways of engagement with members in the phygital space

Aviation Loyalty
Oct 614:00
Conference pass

How Transavia are aiming to be more predictive both commercially and operationally by using data to drive effective decision making across the airline

AI/ML
Oct 614:00
Conference pass

Keynote Interview: How Play are planning to “dance with the demand” and become a flexible player in the North Atlantic Market

Keynotes
Interviewee: Birgir Jonsson, Chief Executive Officer, Play
Interviewer: John Strickland, Director, JLS Consulting
Oct 614:00
Conference pass

Reaching your full ancillary potential by moving from being PNR Centric to Customer Centric

Retail - Airlines
Oct 614:00
Conference pass

SAS Case Study: Uncovering the wave of holdbacks from acquierers hitting the aviation industry, and how airlines can navigate the crisis

Aviation Payments
Oct 614:00
Conference pass

Zurich Airport Case Study: Running digital operations platform for the passenger journey, integrating existing apps and social media channels on the customer’s smartphone

Airport Innovation & Passenger Tech
Oct 614:15
Conference pass

GRASP Innovations Case Study: The impact data can have on managing a security checkpoint

Airport Operations, Security & Services
Robert Schuur, Chief Executive Officer & Co-Founder, Grasp Innovations
Oct 614:15
Conference pass

Re-imagining the translation of relevant passenger trends into onboard retail products

Keynotes
Nils Taubert, Chief Executive Officer, Retail inMotion
Oct 614:15
Conference pass

Retelling Retailing - Adapting the art of digital retailing for the travel industry

Retail - Airlines
Andy Owen-Jones, Chief Executive Officer, bd4travel
Oct 614:15
Conference pass

Using AI to reduce waste, fuel consumption and CO2 emissions

AI/ML
Oct 614:30
Conference pass

Ancillary Panel: How AI/ML, NDC, One Order and sustainability are impacting the ancillary landscape?

Retail - Airlines
Tanner Huysman, Director - Ancillaries & Products, Vueling Airlines
Tom Botts, CCO, Uplift
Apple Ignacio, Director Of Ancillary, Cebu Pacific Air
Oct 614:30
Conference pass

Connectivity and IFEC Panel: Understanding how airlines can optimize IFEC through omni-channel, AI/ML, new sources of revenue, interoperability and new partnerships?

IFEC
Norman Haughton, Director of IFEC Product and Analytics, Air Canada
Don Buchman, VP/GM Commercial Aviation, Viasat
Asif Khan, Senior Manager of Guest Experience - IFE, Etihad Airways
Oct 614:30
Conference pass

Just like Uber - How the network effect can revolutionize aircraft fueling

AI/ML
Oct 614:30
Conference pass

Panel: As we move towards an increasingly digitised world, does this make airports increasingly vulnerable and, if so, how can airports respond to this?

Airport Operations, Security & Services
Moderator: Billy Shallow, Director of Innovation and Technology, Airports Council International - ACI World
Andrew Isenman, Enterprise Mobility Programme Lead, Heathrow
Oct 614:30
Conference pass
Oct 614:30
Conference pass

Panel: How can airlines work with customers needs while combatting the greatest challenges in payments today, such as fraud, holdbacks, and maintaining relationships with banking partners?

Aviation Payments
Moderator: Paul van Alfen, Managing Director, Up in the Air - Travel Payment Consultancy
Zineb Rabouh, Head of Payment, ROYAL AIR MAROC
Kai Schilb, Head Of Payment, Lufthansa Group
Oct 614:30
Conference pass

Panel: What does the future of loyalty hold when integrating new opportunities in tech such as crypto, NFTs, and the metaverse?

Aviation Loyalty
Colton Snow, VP, Product & eCommerce, Sun Country Airlines
Matthew Hall, Head of Loyalty Planning and Management, Air Canada
Mark Potter, Senior Manager Partnerships, Etihad Airways
Oct 614:30
Conference pass

Start-up airlines panel: What are the most exciting new start-up business models emerging and where are the areas for growth?

Keynotes
Moderator: John Strickland, Director, JLS Consulting
Birgir Jonsson, Chief Executive Officer, Play
Oct 614:45
Conference pass

Panel: Where are the current priorities when it comes to predicting and automating operations?

AI/ML
Ido Biger, CIO & Chief Data Officer, EL AL Israel Airlines
Baris Findik, CIO, Pegasus Airlines
Rahul Chogle, Head Data Science and Analytics, Spicejet
last published: 20/May/22 11:56 GMT