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Abhi Gummakonda / United Airlines Presentation: How can the implementation of IoT bring airports’ operations and the efficiency of passenger flow to the next level?

Jan Váňa / WheelTug Presentation: Electric Taxi for Faster and Greener Ground Operations

Henry Harteveldt / Keynote Address: Insights into what travellers want and expect from airlines?

Stephen Snyder / Insights from JetBlue Technology Ventures on successfully sourcing and collaborating with high-potential startups

Oliver Wigdahl / Fireside Chat: Partnering to accelerate change

Lukas Kaestner / Aviation’s next leap: How start-ups are integral to the race towards zero-emissions and in what way will that change the industry?

Christiaan Hen / Assaia Case Study: Real-life benefits of using real-time turnaround in airside operations

Tino Klähne / Panel: The new normal and how is it impacting priority as corporations evaluate new technologies?

Lukas Kaestner / Panel: The new normal and how is it impacting priority as corporations evaluate new technologies?

Stephen Snyder / Panel: The new normal and how is it impacting priority as corporations evaluate new technologies?

Ursula Silling / The moment of truth for digital commerce - Fireside Chat between Branchspace and an airline

Sara Branco / Panel: Exploring how AI, data and biometrics can bring the entire ground operations ecosystem to the next level

Abhi Gummakonda / Panel: Exploring how AI, data and biometrics can bring the entire ground operations ecosystem to the next level

Henry Harteveldt / Panel : What level of further commercial alignment is needed on NDC between airlines, travel platforms and agents to reach true scale?

Aras Kubilay / Panel : What level of further commercial alignment is needed on NDC between airlines, travel platforms and agents to reach true scale?

Tino Klähne / Great Inversion - The pivotal transformation of the travel industry

Yon Jayo / Launching Copa Connect to stay competitive and better meet customer needs

Dee Waddell / Start-Up pitch competition

Henry Harteveldt / Panel: The year of scaling NDC and getting One Order off the ground

Yon Jayo / Panel: The year of scaling NDC and getting One Order off the ground

Ben Simmons / Panel: The year of scaling NDC and getting One Order off the ground

Willie Walsh / Keynote CEO Interview: Understanding the outlook for 2023 and how the industry needs to further adopt technology and standards to become more agile and ready for future headwinds.

Alan Joyce / Keynote CEO Interview: How Qantas are re-emerging on the global stage after braving one of the most extreme lockdowns seen across the globe

Willie Walsh / Keynote CEO Panel: What is the future of the industry as we come out of the pandemic and how will further digital technology adoption, sustainability, collaboration and new business models help shape

Alan Joyce / Keynote CEO Panel: What is the future of the industry as we come out of the pandemic and how will further digital technology adoption, sustainability, collaboration and new business models help shape

Julia Simpson / Keynote CEO Interview: What should the primary objectives be when reopening airport operations and re-evaluating key processes for 2023 and beyond?

Sean Donohue / Keynote CEO interview: Reimagining business models and reinvigorating innovation tactics to meet unprecedented sustainability targets by 2030

David Lavorel / Keynote CEO interview: As the industry recovers, smart technology, automation, & digitalization are the only ways our industry can connect profitability, a great passenger experience, & sustainability

Julia Simpson / Keynote CEO Panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst prioritising innovation and sustainability?

Sean Donohue / Keynote CEO Panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst prioritising innovation and sustainability?

David Krieff / ADP Fireside Chat: How could eVTOL and vertiports revolutionise long-standing operations and passenger flow, and how can we address these changes?

Mohamad Hafidz Fadzil / AirAsia Keynote: What does the success of AirAsia Money mean for airlines around the globe?

Thomas Ruckert / CIO Interview: Understanding how Lufthansa Group are simplifying their IT structure and rapidly adopting cloud as part of an overall digitalization strategy

Henry Harteveldt / CIO Interview: Understanding how Lufthansa Group are simplifying their IT structure and rapidly adopting cloud as part of an overall digitalization strategy

Siobhan Fitzpatrick / Digital First – Reimaging your digital channels through personalisation and digital self service

Anko Van Der Werff / Keynote Interview: How SAS plans to stay competitive with its unique position in the market whilst also driving sustainability initiatives across Europe

Lauren Riley / Keynote Interview: United Airline’s path to net-zero carbon emissions: scaling sustainable aviation fuel, supporting emerging technology and the role of carbon removal

Dirk Jungnickel / Scaling AI/ML in the aviation industry to effectively optimise your overall operation and ultimately deliver a better customer experience

Anthony Woodman / Virgin Atlantic Case Study: How does connecting internal capabilities enable Virgin Atlantic to deliver a holistic loyalty experience and individually delight passengers?

Uri Yerushalmi / Client Case Study: AI-based continuous & dynamic pricing

Ben Walters / Hopper Presentation: The Rise of Travel Fintech - Unlocking new customers spend in the airline industry

Wilma van Dijk / Panel: What is the next step in the biometric airport experience, and what will it take to get there?

Brian Cobb / Panel: What is the next step in the biometric airport experience, and what will it take to get there?

Manuel van Esch / AI/ML Panel: How rapidly can airlines and airports develop larger AI/ML ecosystems for more intelligent planning and decision making?

Floris Hoogenboom / AI/ML Panel: How rapidly can airlines and airports develop larger AI/ML ecosystems for more intelligent planning and decision making?

Dirk Jungnickel / AI/ML Panel: How rapidly can airlines and airports develop larger AI/ML ecosystems for more intelligent planning and decision making?

James Williamson / CIO Panel: Exploring the extent to which data drives the quality of an airport’s curb-to-gate passenger flow

Leanne Lynch / CIO Panel: Exploring the extent to which data drives the quality of an airport’s curb-to-gate passenger flow

Henry Harteveldt / CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Andy Lui / CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Isabelle Droll / CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Thomas Ruckert / CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Dee Waddell / CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Boet Kreiken / CX Panel: How can airline CX teams keep up with the increased need for flexibility, sustainability, personalization, digital differentiation to create superior end-to-end experiences?

Adnan Saulat / CX Panel: How can airline CX teams keep up with the increased need for flexibility, sustainability, personalization, digital differentiation to create superior end-to-end experiences?

Siobhan Fitzpatrick / CX Panel: How can airline CX teams keep up with the increased need for flexibility, sustainability, personalization, digital differentiation to create superior end-to-end experiences?

Angela Vargo / How Breeze are building a seriously nice digital airline brand

Anko Van Der Werff / Keynote Panel: How have partnerships, technology adoption and business models evolved since the crisis?

Fabio Lazzerini / Keynote Panel: How have partnerships, technology adoption and business models evolved since the crisis?

Paul Puopolo / Panel: How can airports prepare for the Advanced Air Mobility revolution?

Catherine Phillips / Panel: How can airports prepare for the Advanced Air Mobility revolution?

David Krieff / Panel: How can airports prepare for the Advanced Air Mobility revolution?

Mohamad Hafidz Fadzil / Panel: How can new opportunities in the space of FinTech and alternative payments address the passenger behaviours and expectations of today?

Harald Deprosse / Panel: Loyalty beyond transaction – how can airlines understand the emotions and lifetime value of individual customers to garner long-term loyalty?

Nejib Ben-Khedher / Panel: Loyalty beyond transaction – how can airlines understand the emotions and lifetime value of individual customers to garner long-term loyalty?

Marcus Puffer / Panel: Loyalty beyond transaction – how can airlines understand the emotions and lifetime value of individual customers to garner long-term loyalty?

Ben Lipsey / Panel: Loyalty beyond transaction – how can airlines understand the emotions and lifetime value of individual customers to garner long-term loyalty?

Anthony Woodman / Panel: Loyalty beyond transaction – how can airlines understand the emotions and lifetime value of individual customers to garner long-term loyalty?

Denise Pronk / Sustainability Panel: Do we have the right level of ambition, collaboration and investment towards a net-zero future and what needs to happen to hit 2050 targets?

Lauren Riley / Sustainability Panel: Do we have the right level of ambition, collaboration and investment towards a net-zero future and what needs to happen to hit 2050 targets?

Jane Ashton / Sustainability Panel: Do we have the right level of ambition, collaboration and investment towards a net-zero future and what needs to happen to hit 2050 targets?

Seth Cassel / Panel: How do airline marketeers adopt more of an omni-channel approach and reach the TikTok generation?

Angela Vargo / Panel: How do airline marketeers adopt more of an omni-channel approach and reach the TikTok generation?

Kim Hardaker / Etihad Case study: How can sustainability-focused loyalty partnerships address passengers’ ‘green guilt’ and encourage more flying?

Leanne Lynch / Heathrow Case Study: How is Heathrow using digital & data to improve the end-to-end airport journey?

Henry Harteveldt / Interview: How the ecosystem needs to evolve to really get into modern airline retailing?

Ersin İnankul / Istanbul Airport Presentation: Enabling a wider world of data exchange, including collaboration between airlines and airports, with the aim of stimulating commercial activities

Jan Toschka / Accelerating the Pathway to Net Zero Emissions

Kevin Ger / How to get closer to unlocking 100% of the Total Revenue Optimization

Thorsten Lange / Making a World of difference: how you can start making your travel more sustainable

Rahul Mahajan / Panel: Beyond traditional personalization goals how are airlines using data and analytics to be more relevant with their messaging?

Carlos Faxas / Panel: How can we further empower customers using omni-channel digital self-service and touchless technology throughout the journey?

Christian Oberle / Panel: How can we further empower customers using omni-channel digital self-service and touchless technology throughout the journey?

Harald Deprosse / Panel: How can we optimize engagement with aviation loyalty programs by adapting to recent changes in passenger behaviours surrounding sustainability and Gen Y & Z culture?

Kim Hardaker / Panel: How can we optimize engagement with aviation loyalty programs by adapting to recent changes in passenger behaviours surrounding sustainability and Gen Y & Z culture?

Sebastian Riedle / Panel: How can we optimize engagement with aviation loyalty programs by adapting to recent changes in passenger behaviours surrounding sustainability and Gen Y & Z culture?

Patrick Bohl / Panel: Optimising airport retail through inter-industry tech revolutions

Keith Wallis / Panel: What opportunities can airlines find in global payment methods through understanding regional systems and preferences?

Kim McLean / SAN Presentation: Can Predictive AI Optimize and Deliver Seamless, Efficient, and Flexible Airport Experiences

Tor Boe-Lillegraven / Schiphol Presentation: What does it mean to optimise an airport’s data ecosystem, and how can this combine with the passenger experience?

Henry Harteveldt / Distribution Panel: Has the power dynamic now fully shifted and are we finally moving towards a modern way of retailing where we can reap the benefits of NDC, multi-modal, AI/ML and also (eventually)

David Gunnarsson / Distribution Panel: Has the power dynamic now fully shifted and are we finally moving towards a modern way of retailing where we can reap the benefits of NDC, multi-modal, AI/ML and also (eventually)

Emanuel Ponzo Dieu / Distribution Panel: Has the power dynamic now fully shifted and are we finally moving towards a modern way of retailing where we can reap the benefits of NDC, multi-modal, AI/ML and also (eventually)

Kartik Yellepeddi / Panel: How can airline Data Scientists effectively balance Customer Experience, operational needs, sustainability requirements and revenue generation to satisfy various stakeholders across the busines

Eduardo Kerchner / Panel: How can airline Data Scientists effectively balance Customer Experience, operational needs, sustainability requirements and revenue generation to satisfy various stakeholders across the busines

Mohammed Ahteshamuddin / Panel: How can airline Data Scientists effectively balance Customer Experience, operational needs, sustainability requirements and revenue generation to satisfy various stakeholders across the busines

Kim McLean / Panel: How can we use passenger-facing technology to improve passengers’ end-to-end journey?

Brian Cobb / Panel: How can we use passenger-facing technology to improve passengers’ end-to-end journey?

Nico Castagna / Panel: How can we use passenger-facing technology to improve passengers’ end-to-end journey?

Karel Bockstael / Panel: How can we utilise next generation technology, innovation and new types of fuel to get closer to achieving real scalable solutions for clean air travel?

Thomas Fowler / Panel: How can we utilise next generation technology, innovation and new types of fuel to get closer to achieving real scalable solutions for clean air travel?

Tor Boe-Lillegraven / Panel: Overcoming siloed data to optimise data usage across the industry

Ersin İnankul / Panel: Overcoming siloed data to optimise data usage across the industry

Jason Coverston / RM, continuous pricing and Demand Forecasting Panel Discussion: In what way are passenger behaviors such as an increased demand for self service and flexibility impacting requirements for airline RM,

Achim Tyler / RM, continuous pricing and Demand Forecasting Panel Discussion: In what way are passenger behaviors such as an increased demand for self service and flexibility impacting requirements for airline RM,

Jiri Marek / RM, continuous pricing and Demand Forecasting Panel Discussion: In what way are passenger behaviors such as an increased demand for self service and flexibility impacting requirements for airline RM,

Bryan Porter / RM, continuous pricing and Demand Forecasting Panel Discussion: In what way are passenger behaviors such as an increased demand for self service and flexibility impacting requirements for airline RM,

Melissa Skluzacek / RM, continuous pricing and Demand Forecasting Panel Discussion: In what way are passenger behaviors such as an increased demand for self service and flexibility impacting requirements for airline RM,

Lukas Kaestner / Innovation Panel: Aviation tech innovation going into 2023 – time for a new mindset?

Ravi Simhambhatla / Closing Keynote Panel: How can we move aviation from being a process-centric industry to being more sustainable and customer centric?

Tomas Ingason / Closing Keynote Panel: How can we move aviation from being a process-centric industry to being more sustainable and customer centric?

Juliana Rios / Keynote Address: After two years of being in survival mode how can we compete with digital experiences from other industries and keep up with future passenger expectations?

Candace McGraw / Keynote CEO Interview: How can innovation within the airport management structure open the door to change, business revolution, and further digital transformation?

Henry Harteveldt / Keynote Interview: What game-changing innovation can the global airline and travel industry expect to see over the coming months and years?

Bettina Ganghofer / Keynote CEO panel: How can airports use digital transformation to benefit, and to respond to the challenges of, the wider economy and environment for the next 5 years?

Candace McGraw / Keynote CEO panel: How can airports use digital transformation to benefit, and to respond to the challenges of, the wider economy and environment for the next 5 years?

Henry Harteveldt / Keynote Interview: How Virgin Atlantic plan to differentiate, improve operations and drive sustainability?

Neetan Chopra / Accelerating Digitalisation

Thomas Hoff Andersson / Berlin Brandenburg Airport Case Study: Reforming Berlin Brandenburg Airport’s operations through international airport experience

Robert Horton / How DFW are using Digital Twins, AI, IoT and other game changing tools to hit ambitious sustainability goals?

Oliver Schmitt / Lufthansa Keynote: How are new partnerships influencing loyalty programs' ecosystems and future trends?

Thorsten Deutrich / End-to-End Protection Against Modern Cyber Risk

Steven Kearney / How Ryanair used Optifly's AI to build schedules 10x faster & 10% more profitably

Soren Destoop / Res2 iPort DCS Presentation: Data is Essential in Measuring Success in Airport Operations

Jan Váňa / WheelTug Presentation: Electric taxis and the coming automated airside ecosystem

Keith Wallis / Air Canada Case Study: Evaluating the rewards and challenges of using NDC at Air Canada

Brian Cobb / CVG Interview: Are staff shortages the biggest issue currently facing airport operations, and could robotics and automation solve it?

David Morgan / How easyJet are developing zero emission technology partnerships to make hydrogen flying a reality?

József Váradi / Keynote Interview: What is the next step in Wizz Air’s ambitious expansion strategy and how can it maintain that growth while still meeting big sustainability targets?

Lynsey Lowe / Panel: Understanding how we can improve operational decision making by using analytics, cloud technology, effective workforce management and machine learning tools?

Arlette van der Veer / Radical innovation at one of the world’s oldest airlines

Aaron Beeson / VINCI Presentation: Can autonomous vehicles become the next Uber, and how could this reinvent airport systems?

Felix Antelo / LCC CEO Panel: As we approach pre-pandemic levels how is the low cost landscape evolving and what are the key trends emerging when it comes to digital technology, sustainability & ancillary revenue?

Marcel de Nooijer / LCC CEO Panel: As we approach pre-pandemic levels how is the low cost landscape evolving and what are the key trends emerging when it comes to digital technology, sustainability & ancillary revenue?

Christiaan Hen / Panel: Exploring the future of integrated airport systems to gain a better understanding of passenger handling and overall operational performance

Stewart Steeves / Panel: Exploring the future of integrated airport systems to gain a better understanding of passenger handling and overall operational performance

Karin Gylin / Panel: How can airports construct their own digital roadmap in becoming efficient, sustainable key players?

Aaron Beeson / Panel: How can airports construct their own digital roadmap in becoming efficient, sustainable key players?

Jennifer Berz / Panel: How can airports construct their own digital roadmap in becoming efficient, sustainable key players?

Henry Harteveldt / Panel: How can we achieve this vision of omni-channel modern retailing?

Chris Phillips / Panel: How can we achieve this vision of omni-channel modern retailing?

Peter Glade / Panel: How can we achieve this vision of omni-channel modern retailing?

Kristian Gjerding / Panel: How can we leverage NDC to help airlines better navigate the entire payment system for 2023 and beyond?

Srdjan Prokic / Panel: How can we leverage NDC to help airlines better navigate the entire payment system for 2023 and beyond?

Harald Deprosse / Panel: What can airlines learn and gain from other industries through partnerships?

Barbara Van Koppen / Sustainability ecosystem panel: How can we create effective partnerships and an overall ecosystem that can help accelerate much needed breakthroughs to achieve net-zero?

Robert Horton / Sustainability ecosystem panel: How can we create effective partnerships and an overall ecosystem that can help accelerate much needed breakthroughs to achieve net-zero?

Olivier Krueger / Sustainability ecosystem panel: How can we create effective partnerships and an overall ecosystem that can help accelerate much needed breakthroughs to achieve net-zero?

Mauro .Oretti / Sustainability ecosystem panel: How can we create effective partnerships and an overall ecosystem that can help accelerate much needed breakthroughs to achieve net-zero?

David Morgan / Sustainability ecosystem panel: How can we create effective partnerships and an overall ecosystem that can help accelerate much needed breakthroughs to achieve net-zero?

Julian Meyrick / Cyber Security Panel: How can we increase cyber resilience and reduce the business impact of cyber risk in the aviation industry?

Katerina Sibinovska Mitikj / Cyber Security Panel: How can we increase cyber resilience and reduce the business impact of cyber risk in the aviation industry?

Dee Waddell / Cyber Security Panel: How can we increase cyber resilience and reduce the business impact of cyber risk in the aviation industry?

Rogier Van Enk / Keynote Digital Product Panel: How do airlines create end-to-end digital products and services that can compete with other industries?

Kevin Clark / Keynote Digital Product Panel: How do airlines create end-to-end digital products and services that can compete with other industries?

Neetan Chopra / Keynote Digital Product Panel: How do airlines create end-to-end digital products and services that can compete with other industries?

Juliana Rios / Keynote Digital Product Panel: How do airlines create end-to-end digital products and services that can compete with other industries?

Patrick Cuschieri / BAC Presentation: How could installing IoT devices at each stage in the passenger journey change the face of airport security?

Nejib Ben-Khedher / Emirates Skywards Presentation: The next Frontier – How the Loyalty Program is embracing new ways of engagement with members in the phygital space

Kylie den Hengst / How Transavia are aiming to be more predictive both commercially and operationally by using data to drive effective decision making across the airline

Thijs Pasman / How Transavia are aiming to be more predictive both commercially and operationally by using data to drive effective decision making across the airline

Frederic Gonnaud / Reaching your full ancillary potential by moving from being PNR Centric to Customer Centric

Charlotta Frohm / SAS Case Study: Uncovering the wave of holdbacks from acquierers hitting the aviation industry, and how airlines can navigate the crisis

Nico Castagna / Zurich Airport Case Study: Running digital operations platform for the passenger journey, integrating existing apps and social media channels on the customer’s smartphone

Jeroen Mulder / Using AI to reduce waste, fuel consumption and CO2 emissions

Henry Harteveldt / Ancillary Panel: How AI/ML, NDC, One Order and sustainability are impacting the ancillary landscape?

Frederic Gonnaud / Ancillary Panel: How AI/ML, NDC, One Order and sustainability are impacting the ancillary landscape?

Eric Dinehart / Ancillary Panel: How AI/ML, NDC, One Order and sustainability are impacting the ancillary landscape?

Job Heimerikx / Connectivity and IFEC Panel: Understanding how airlines can optimize IFEC through omni-channel, AI/ML, new sources of revenue, interoperability and new partnerships?

Robin Weissgerber / Just like Uber - How the network effect can revolutionize aircraft fueling

Abhi Gummakonda / Panel: As we move towards an increasingly digitised world, does this make airports increasingly vulnerable and, if so, how can airports respond to this?

Patrick Cuschieri / Panel: As we move towards an increasingly digitised world, does this make airports increasingly vulnerable and, if so, how can airports respond to this?

Claus Grunow / Panel: Exploring passenger-owned technology and consequent trends in customer behaviour

Karin Gylin / Panel: Exploring passenger-owned technology and consequent trends in customer behaviour

Nico Castagna / Panel: Exploring passenger-owned technology and consequent trends in customer behaviour

Chiara Quaia / Panel: How can airlines work with customers needs while combatting the greatest challenges in payments today, such as fraud, holdbacks, and maintaining relationships with banking partners?

Charlotta Frohm / Panel: How can airlines work with customers needs while combatting the greatest challenges in payments today, such as fraud, holdbacks, and maintaining relationships with banking partners?

Harald Deprosse / Panel: What does the future of loyalty hold when integrating new opportunities in tech such as crypto, NFTs, and the metaverse?

Angela Vargo / Start-up airlines panel: What are the most exciting new start-up business models emerging and where are the areas for growth?

Carly Povey / Start-up airlines panel: What are the most exciting new start-up business models emerging and where are the areas for growth?

Jeroen Mulder / Panel: Where are the current priorities when it comes to predicting and automating operations?