Schedule

Your personalised agenda

You can save your preferred agenda items for future reference. If you reset your password an new one will be sent to the email address specified below, that we have on account.

Sumati Sharma / Being purpose led: translating words into action in becoming a diverse and inclusive industry

Jenny Walsh / Panel: How can we overcome negative industry perceptions around areas such as industry stability and sustainability to attract young and diverse talent for the future?

Chris Denton / Panel: How can we overcome negative industry perceptions around areas such as industry stability and sustainability to attract young and diverse talent for the future?

Ramzi Kamel / Panel: How can we overcome negative industry perceptions around areas such as industry stability and sustainability to attract young and diverse talent for the future?

Susie Peterson / How Southwest are putting self-service and sustainability at the forefront as part of their new business travel portal?

iztok franko / Airline digital jobs of the future

Keith Wallis / Panel: B2B payment strategies for safer and increased sales

iztok franko / Panel: Understanding how the industry can move from a historic IT mindset to a more modern agile way of thinking focused on people, processes and technology?

Joel Goldberg / Panel: Understanding how the industry can move from a historic IT mindset to a more modern agile way of thinking focused on people, processes and technology?

James Parker / Panel: Understanding how the industry can move from a historic IT mindset to a more modern agile way of thinking focused on people, processes and technology?

Andrew Plunkett / Panel: Understanding how the industry can move from a historic IT mindset to a more modern agile way of thinking focused on people, processes and technology?

Alvaro Coromina / Panel: Understanding how the industry can move from a historic IT mindset to a more modern agile way of thinking focused on people, processes and technology?

Abhi Gummakonda / United Airlines Presentation: How can the implementation of IoT bring airports’ operations and the efficiency of passenger flow to the next level?

Jan Váňa / WheelTug Presentation: Electric Taxi for Faster and Greener Ground Operations

Henry Harteveldt / Keynote Address: Insights into what travellers want and expect from airlines?

Stephen Snyder / Insights from JetBlue Technology Ventures on successfully sourcing and collaborating with high-potential startups

Oliver Wigdahl / Fireside Chat: Partnering to accelerate change

Lukas Kaestner / Aviation’s next leap: How start-ups are integral to the race towards zero-emissions and in what way will that change the industry?

Christiaan Hen / Assaia Case Study: Real-life benefits of using real-time turnaround in airside operations

Tino Klähne / Panel: The new normal and how is it impacting collaboration and priorities as corporations evaluate the latest technologies?

Lukas Kaestner / Panel: The new normal and how is it impacting collaboration and priorities as corporations evaluate the latest technologies?

Stephen Snyder / Panel: The new normal and how is it impacting collaboration and priorities as corporations evaluate the latest technologies?

Alberto Taha / Panel: The new normal and how is it impacting collaboration and priorities as corporations evaluate the latest technologies?

Ursula Silling / The moment of truth for digital commerce - Fireside Chat between Branchspace and an airline

Henry Harteveldt / Panel : What level of further commercial alignment is needed on NDC between airlines, travel platforms and agents to reach true scale?

Aras Kubilay / Panel : What level of further commercial alignment is needed on NDC between airlines, travel platforms and agents to reach true scale?

Susie Peterson / Panel : What level of further commercial alignment is needed on NDC between airlines, travel platforms and agents to reach true scale?

Sara Branco / Panel: Exploring how AI, data and biometrics can bring the entire ground operations ecosystem to the next level

Abhi Gummakonda / Panel: Exploring how AI, data and biometrics can bring the entire ground operations ecosystem to the next level

Alberto Taha / Aena case study: Creating a future business model based around innovation and start-ups

Tino Klähne / Great Inversion - The pivotal transformation of the travel industry

Albert Rubio / Start-Up pitch competition

Suzanna Chiu / Start-Up pitch competition

Yon Jayo / Launching Copa Connect to stay competitive and better meet customer needs

Henry Harteveldt / Panel: The year of scaling NDC and getting One Order off the ground

Yon Jayo / Panel: The year of scaling NDC and getting One Order off the ground

Ben Simmons / Panel: The year of scaling NDC and getting One Order off the ground

Marjan Rintel / KLM CEO Welcome Address

Marjan Rintel / Keynote CEO Interview: Marjan Rintel, CEO, KLM

Willie Walsh / Keynote CEO Interview: Understanding the outlook for 2023 and how the industry needs to further adopt technology and standards to become more agile and ready for future headwinds.

Alan Joyce / Keynote CEO Interview: How Qantas are re-emerging on the global stage after braving one of the most extreme lockdowns seen across the globe

Alan Joyce / Keynote CEO Panel: What is the future of the industry as we come out of the pandemic and how will further digital technology adoption, sustainability, collaboration and new business models help shape

Willie Walsh / Keynote CEO Panel: What is the future of the industry as we come out of the pandemic and how will further digital technology adoption, sustainability, collaboration and new business models help shape

Ben Thompson / Keynote CEO Interview: What should the primary objectives be when reopening airport operations and re-evaluating key processes for 2023 and beyond?

Julia Simpson / Keynote CEO Interview: What should the primary objectives be when reopening airport operations and re-evaluating key processes for 2023 and beyond?

Ben Thompson / Keynote CEO interview: Reimagining business models and reinvigorating innovation tactics to meet unprecedented sustainability targets by 2030

Sean Donohue / Keynote CEO interview: Reimagining business models and reinvigorating innovation tactics to meet unprecedented sustainability targets by 2030

Ben Thompson / Keynote CEO interview: How can airports diversify business operations through digital transformation to limit the impacts of the biggest challenges of our time?

Paul Griffiths / Keynote CEO interview: How can airports diversify business operations through digital transformation to limit the impacts of the biggest challenges of our time?

Ben Thompson / Keynote CEO interview: As the industry recovers, smart technology, automation, & digitalization are the only ways our industry can connect profitability, a great passenger experience, & sustainability

David Lavorel / Keynote CEO interview: As the industry recovers, smart technology, automation, & digitalization are the only ways our industry can connect profitability, a great passenger experience, & sustainability

Thorsten Deutrich / Technology and Strategy Roundtables – Topics to be released for selection at -3 weeks via the event app.

John Szatkowski / Technology and Strategy Roundtables – Topics to be released for selection at -3 weeks via the event app.

Lars Gaebler / Technology and Strategy Roundtables – Topics to be released for selection at -3 weeks via the event app.

Kevin Ger / Technology and Strategy Roundtables – Topics to be released for selection at -3 weeks via the event app.

Al Tredinnick / Technology and Strategy Roundtables – Topics to be released for selection at -3 weeks via the event app.

Paul Byrne / Technology and Strategy Roundtables – Topics to be released for selection at -3 weeks via the event app.

Tye Radcliffe / Technology and Strategy Roundtables – Topics to be released for selection at -3 weeks via the event app.

Zachary Wynne / Technology and Strategy Roundtables – Topics to be released for selection at -3 weeks via the event app.

Paul Trewin / Technology and Strategy Roundtables – Topics to be released for selection at -3 weeks via the event app.

Samik Ghatak / Technology and Strategy Roundtables – Topics to be released for selection at -3 weeks via the event app.

Ben Thompson / Keynote CEO Panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst prioritising innovation and sustainability?

Sean Donohue / Keynote CEO Panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst prioritising innovation and sustainability?

Julia Simpson / Keynote CEO Panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst prioritising innovation and sustainability?

Paul Griffiths / Keynote CEO Panel: As airports rescale following the pandemic, how can they rebuild to a smarter future whilst prioritising innovation and sustainability?

Lauren Riley / Keynote Interview: United Airline’s path to net-zero carbon emissions: scaling sustainable aviation fuel, supporting emerging technology and the role of carbon removal

Martin Gauss / airBaltic Keynote Interview: Exploring airBaltic’s pioneering work in NFTs and their future FinTech strategies

Thomas Ruckert / CIO Interview: Understanding how Lufthansa Group are simplifying their IT structure and rapidly adopting cloud as part of an overall digitalization strategy

Henry Harteveldt / CIO Interview: Understanding how Lufthansa Group are simplifying their IT structure and rapidly adopting cloud as part of an overall digitalization strategy

Siobhan Fitzpatrick / Digital First – Reimaging your digital channels through personalisation and digital self service

David Krieff / Fireside Chat: How could eVTOL and vertiports revolutionise long-standing operations and passenger flow, and how can we address these changes?

Anko Van Der Werff / Keynote Interview: How SAS plans to stay competitive with its unique position in the market whilst also driving sustainability initiatives across Europe

George Fanthome / Presentation: What have recent biometric trials revealed about the future of passenger technology, digital identities, and the airport/passenger relationship?

Dirk Jungnickel / Scaling AI/ML in the aviation industry to effectively optimise your overall operation and ultimately deliver a better customer experience

Anthony Woodman / Virgin Atlantic Case Study: Driving loyalty, programs, journeys and data

Uri Yerushalmi / Client Case Study: AI-based continuous & dynamic pricing

Ben Walters / Hopper Presentation: The Rise of Travel Fintech - Unlocking new customers spend in the airline industry

Christine Driessen / NACO presentation: E-flight - Spearheading sustainable connectivity in Europe

Olivier Krueger / Keynote Interview: How to make flying more sustainable through technology

Manuel van Esch / AI/ML Panel: How rapidly can airlines and airports develop larger AI/ML ecosystems for more intelligent planning and decision making?

Floris Hoogenboom / AI/ML Panel: How rapidly can airlines and airports develop larger AI/ML ecosystems for more intelligent planning and decision making?

Dirk Jungnickel / AI/ML Panel: How rapidly can airlines and airports develop larger AI/ML ecosystems for more intelligent planning and decision making?

Mohamad Hafidz Fadzil / AirAsia Keynote: What does the success of AirAsia Money mean for airlines around the globe?

Timothy Mathews / CIO Panel: Exploring the extent to which data drives the quality of an airport’s curb-to-gate passenger flow

James Williamson / CIO Panel: Exploring the extent to which data drives the quality of an airport’s curb-to-gate passenger flow

Leanne Lynch / CIO Panel: Exploring the extent to which data drives the quality of an airport’s curb-to-gate passenger flow

Henry Harteveldt / CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Andy Lui / CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Isabelle Droll / CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Thomas Ruckert / CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Albert Rubio / CIO Panel: How are airline CIOs priotising investments as we head into 2023 to meet passengers digital demands and deliver on sustainability efforts?

Boet Kreiken / CX Panel: How can airline CX teams keep up with the increased need for flexibility, sustainability, personalization, digital differentiation to create superior end-to-end experiences?

Adnan Saulat / CX Panel: How can airline CX teams keep up with the increased need for flexibility, sustainability, personalization, digital differentiation to create superior end-to-end experiences?

Siobhan Fitzpatrick / CX Panel: How can airline CX teams keep up with the increased need for flexibility, sustainability, personalization, digital differentiation to create superior end-to-end experiences?

Angela Vargo / How Breeze are building a seriously nice digital airline brand

Anko Van Der Werff / Keynote Panel: How have partnerships, technology adoption and business models evolved since the crisis?

Fabio Lazzerini / Keynote Panel: How have partnerships, technology adoption and business models evolved since the crisis?

Paul Puopolo / Panel: How can airports prepare for the Advanced Air Mobility revolution?

David Krieff / Panel: How can airports prepare for the Advanced Air Mobility revolution?

Daniel Demisch / Panel: How can airports prepare for the Advanced Air Mobility revolution?

Harald Deprosse / Panel: Loyalty beyond transaction – how can airlines understand the emotions and lifetime value of individual customers to garner long-term loyalty?

Nejib Ben-Khedher / Panel: Loyalty beyond transaction – how can airlines understand the emotions and lifetime value of individual customers to garner long-term loyalty?

Marcus Puffer / Panel: Loyalty beyond transaction – how can airlines understand the emotions and lifetime value of individual customers to garner long-term loyalty?

Ben Lipsey / Panel: Loyalty beyond transaction – how can airlines understand the emotions and lifetime value of individual customers to garner long-term loyalty?

Anthony Woodman / Panel: Loyalty beyond transaction – how can airlines understand the emotions and lifetime value of individual customers to garner long-term loyalty?

Wilma van Dijk / Panel: What is the next step in the biometric airport experience, and what will it take to get there?