Speakers

Roberto Alvo is CEO of LATAM Airlines Group, having assumed the role in April 2020. With over 18 years’ experience at LATAM, Roberto was previously Chief Commercial Officer and has held various positions in the group with responsibility for network, alliances and fleet...

Capt. George Kamal is a distinguished aviation executive with 29 years of progressive leadership spanning the Middle East and African Aviation markets. Rising through the ranks from frontline operations to the C-Suite, Dr. Kamal has successfully led strategic and operational transformation in more...

Marcus Schnabel is the CEO of SunExpress, having assumed the role in February 2026. With over 20 years of leadership experience in the aviation industry, he brings extensive expertise across flight and ground operations, safety and security, strategic planning, and operational transformation. He...

Adrian Neuhauser has served as CEO of Abra Group since January 2024. Mr. Neuhauser served as President and CEO of Avianca between 2021 and 2024 after joining the company as its Chief Financial Officer in 2019 and leading its corporate restructuring process. He has more than 20 years of experience...

Christina Cassotis is Chief Executive Officer (CEO) of the Allegheny County Airport Authority, operating Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC). Over the past decade, Christina has led an era of transformation and growth at both airports. Under her...

Len Corrado is Chief Executive Officer of Flair Airlines, bringing deep roots in Canadian aviation with decades of experience across airline operations, commercial strategy, and leisure travel. Most recently President of Sunwing Airlines, he led commercial and operational performance through a...

Pierre-Hugues Schmit joined London Gatwick as Chief Executive, a Non-voting Director, on 1 September 2025.Prior to joining London Gatwick, he was Chief Commercial and Operational Officer at VINCI Airports, a role he held since 2017. In this role, he oversaw operations across the entire VINCI...

Abdelhamid ADDOU, Chairman of the Board and CEO of Royal Air Maroc, is a distinguished leader with an extensive career across multiple industries. Graduating with a degree in civil engineering from the prestigious Ecole Mohammedia in 1997, he began his career in Procter & Gamble and later...

A highly accomplished aviation leader with over 30 years of experience in the industry, Con has held leadership roles at some of the world’s most successful airlines including Qantas, Singapore Airlines and most recently, flyadeal, as founding CEO. Beyond flyadeal, Con has spearheaded several...

Paul Griffiths serves as the Chief Executive Officer of Dubai Airports, overseeing the strategic direction and operational excellence of Dubai International (DXB) – renowned as the world's busiest airport for international passengers – and Dubai World Central Al Maktoum International (DWC). ...

Dr. Stefan Schulte is Chief Executive Officer of Fraport AG. He heads the Fraport Group and is responsible for the International Activities & Services business segment.He has been Chairman of the Executive Board since September 2009.On June 19, 2025, Dr. Stefan Schulte was elected President of...

Mrs Olubunmi Oluwaseun Kuku was appointed Managing Director and Chief Executive of the Federal Airports Authority of Nigeria (FAAN) on December 13, 2023, and assumed office on December 18, 2023.On September 18, 2025, Mrs Kuku was elected Vice President of Airports Council International Africa (ACI...

Dr Filip Czernicki, President of the Management Board of Centralny Port Komunikacyjny, company implementing Port Polska programme, is a doctor of law, legal advisor and university lecturer specialising in aviation law, company law, non-governmental organisation law, project management and business...

Jude Bricker has served as our Chief Executive Officer since July 2017 and as a member of our Board of Directors since April 2018. Mr. Bricker has 20 years of experience in the aviation industry. He previously served as the Chief Operating Officer of Allegiant Travel Company from January 2016 to...

As CEO of Swissport International, Warwick Brady heads the world’s number one aviation services provider across its airport ground operations, air cargo services, and airport hospitality businesses.He leads 63,000 global aviation professionals who serve 243 million passengers, welcome six million...

Beatriz holds a degree in Economics and Business Management from ESEN in El Salvador and an MBA from the University of Manchester. Since April 2025, she has been the Chief Customer Officer at Iberia in charge of all customers related areas and as well as the loyalty program. Beatriz has 20 years...

Executive Vice President & Chief Commercial Officer.Paul Verhagen is currently the Executive Vice President and Chief Commercial Officer (CCO) at Scandinavian Airlines (SAS) since August 2023. In this role, he is responsible for global sales, digital sales, distribution, brand and...

Girish Nair is the Chief Operating Officer at Bangalore International Airport Limited, leading integrated airport operations and driving BLR Airport’s transformation into a world-class international hub. With over two decades of global experience across aviation, airports, consulting, and...

As Chief AI Scientist at IAG, Ben Dias leads a community of talented cross-functional AI teams maximising the RoI of the Group’s investments in AI. Previously having worked at easyJet, Royal Mail, Tesco and Unilever, Ben has over 20 years’ experience in using AI to solve real-world problems in an...

Born in Ireland in 1980’s which was a period of depression, drudgery and hardship. This start set him up nicely for a career in Aviation with Ryanair.Neal started his career in college creating an internet start-up company selling books online to students. Neal shut it down as students started...

Sunil John joined PROS in 2005 and serves as Chief Executive Officer. John is a strategic executive known for combining deep technical expertise with a strong customer and business mindset. With two decades at PROS, he brings a rare continuity of vision and execution, having led the company...

Arik De was appointed Chief Revenue and Commercial Officer in December 2023, having previously served as Chief Revenue Officer since December 2022In his role, Arik oversees Revenue Management, Distribution & E-commerce, Network Planning, Alliances & Joint Ventures, Aeropolitical &...

Ian joined Wizz Air in 2022 as Chief Financial Officer and has since played a pivotal role in enhancing our financial discipline, refining decision-making frameworks, and supporting long-term strategic planning. Prior to joining Wizz Air, Ian has accumulated over 25 years of experience in...

Marc-Philippe Lumpé is the Chief Operating Officer at Air Transat, a position he has been in since 2022. With over 20 years of professional experience in the aviation and defence sectors, Marc-Philippe oversees all aspects of the company's operations, ensuring that strategic vision and...

Driven by world-class customer experience design, creative thinking and continually innovating in the airline industry, Rossen is an experienced senior executive with over 20 years of leadership experience working for the world's best airline brands. As the Chief Guest Experience Officer and...

Istvan Szabo is a dynamic and results-driven Chief Operating Officer with extensive experience in the aviation industry. Currently serving as the COO of Berlin Brandenburg Airport, Istvan is a visionary leader known for his strategic approach to business models, technology...

Juliet Thomson, Chief People Officer, Menzies Aviation Juliet Thomson is Chief People Officer at Menzies Aviation, leading the global HR agenda and overseeing group communications. Since joining the Executive Management Board in 2020, she has played a key role in the company’s expansion from 198...

Gintarė Norvilaitė-Tautevičė is a highly experienced commercial leader in the airport sector, currently serving as the Chief Commercial Officer (CCO) for Lithuanian Airports, a network managing the Vilnius, Kaunas, and Palanga airports. As a key member of the senior management team, she is...

Sam Chamberlain, Chief Product Officer, has worked in the travel industry for more than 20 years, starting his career with several commercial roles at British Midland in the UK, including Pricing, Revenue Management, and Revenue Optimization Systems. He subsequently spent over 11 years at...

Luis has 25 years of experience turning technology into measurable EBIT impact for global organisations, with deep hands-on leadership across aviation and travel. A practitioner at heart, he specialises in applying AI, Agentic Automation, Machine Learning, RPA, and systems integration to eliminate...

Albert van Veen joined YVR as Vice President, Innovation and Chief Information Officer in September 2024. Albert is responsible for YVR’s IT and digital platform for a seamless travel experience. Recognized globally for his work in digital transformation and digital identity, prior to joining...

Carlos Faxas is a senior digital product executive leading the modernization of operations and customer platforms at Air Canada. With over a decade of experience in digital transformation, he specializes in building product teams that drive measurable impact across revenue, customer experience, and ...

Sadaqat Ali Soomro is a senior aviation executive with over 20 years of experience in airline operations, strategic planning, and the integration of data-driven technologies to improve efficiency and resilience. As Vice President Strategy & Innovation at Qatar Airways, he leads a diverse...

Kumar Abhishek is the Director of Data Science at JetBlue Airways. Since joining a year ago, Kumar has led the Data Science and Advanced AI Engineering teams across the enterprise, partnering with business divisions to drive the data strategy and further the JetForward initiative. Prior to joining...

15+ years of leadership in airport and flight operations, specializing in performance optimization, technology integration, and team transformation. Known for analytical rigor and human leadership, achieving measurable results in on-time performance, baggage handling, and cost efficiency under...

Panos has an overall airline experience of almost 40 years and has been working for Aegean Airlines Ground for the last 27 years starting as station manager from 1999 until 2005, then as airport services manager until 2010, Ground Operations Director until 2020 and since then as Chief Ground...

Harry Barrett Jr. currently serves as the Assistant Director of Airports at Sacramento County Department of Aviation where he oversees a system of four airports and is responsible for delivering SMForward, a $1.3B capital program.  Harry has an incredibly diverse background and has held...

Caroline Bergstroem is Head of Ancillary Products, Connectivity and Reatil at Scandinavian Airlines. In this role Caroline is responsible for setting the overall product strategy, developing new products both internally and with external partners to secure a wide range of high-quality products for...

Gísli S. Brynjólfsson is the Director of Global Marketing at Icelandair, where he leads the airline’s global brand strategy, marketing and campaign development across international markets. With more than 25 years of experience across agency and client side, Gísli combines strategic brand thinking ...

Mr. Kaya joined AJet in March 2025 and currently serves as the airline's Chief Commercial Officer. He brings more  than a decade of international aviation experience, with a career shaped by commercial leadership assignments across Europe, Latin America and North America.Before joining AJet, he ...

Soren has a background in IT and consultancy, combined with over 20 years of experience in the aviation industry. He is passionate about helping airlines and ground handlers improve operational efficiency and leverage technology to solve complex business challenges. Based in Dubai for the past six ...

Azim Barodawala is the CEO of Volantio, a global leader in post-booking optimization technology for airlines and other fixed-capacity industries. Volantio works with 10+ airlines worldwide and Disney Theatrical Group, and has received venture capital backing from Alaska Airlines, Amadeus, IAG, and...

Fernando Rocha is a senior technology executive with more than 30 years of global experience in Information Technology, digital strategy, and large-scale business transformation. He has led complex IT organizations across multiple geographies, combining deep technical expertise with strong...

Peter Choroba leads Innovation & Emerging Activities program at EUROCONTROL’s Innovation Hub, working with airlines, airports, ANSPs and the Network Manager to address their operational challenges through innovation. With over 20 years in aviation, he brings experience across air traffic...

Juan José holds a degree in journalism, a Master's and PhD in communications from the Autonomous University of Barcelona as well as a diploma in sustainability from the University of Oxford. He has extensive experience in the design and implementation of communications, engagement and...

Luis Felipe de Oliveira is the CEO of Exactly consulting and Services, a boutique consultancy company based in Switzerland, he also currently serves BCG – Boston Consulting Group as Senior Advisor. Mr. de Oliveira has successfully led Airports Council International (ACI) World as Director General...

Senior Tech Leader in Travel & Transformation with an experience of almost 3 decades. Focused on Airline Retailing : Day in, day out

With over three decades of experience in airline operations and nearly 20 years in leadership, I bring a deep, strategic understanding of how to keep an airline running safely, efficiently, and resiliently—no matter the challenge.  As Director of Operations Control at Aer Lingus, I lead the...

The internationally experienced Industrial Engineer started his professional career at Roland Berger Strategy Consultants. After six years he joined Lufthansa in 1999, where he held various top management positions within the airline. In 2011 he took over responsibility for Miles &...

Kevin is the Director of Strategy & Advanced Analytics at United Airlines, supporting pilot, flight attendant, catering, and other corporate business groups. With over 10 years of progressive leadership experience at United, Kevin has crafted a unique business support model that combines...

Surain Adyanthaya President Surain Adyanthaya joined PROS in 1993 and serves as President. In this role, Adyanthaya is responsible for extending PROS market leadership and further supporting commercial transformation in the airline industry.    Adyanthaya has served in numerous roles across the...

Lennart Dobravsky is an independent analyst and the founder of Research+Attitude, a research studio that turns data into industry-shaping narratives for companies in the travel, mobility, and technology sectors.His work focuses on decoding emerging trends, translating complex data into clear...

Serdar Gürbüz is a leader who has managed technology and data-driven transformation in industries such as aviation, telecommunications, retail, and financial technologies driving technology-based innovations throughout his career. He currently serves as General Manager of Turkish Technology, which ...

Vice President, Ground Operations & Cargo – Jazeera Airways With 29 years of experience across ground operations, cargo, and commercial functions, Rethah is a seasoned aviation leader known for driving operational excellence, building high‑performance teams, and shaping ground handling...

Hassan El-Houry is the Executive Chairman of Menzies Aviation, the world’s largest aviation services company, operating across more than 350 airports in 65 countries.  In his role, he provides active leadership on strategy, corporate development, capital allocation, governance, and...

Gyorgy Farkas is a seasoned professional with a proven track record in IT project and innovation management within the aviation industry. Currently serving as the Head of IT Project and Innovation Management at Budapest Airport, Gyorgy brings a wealth of experience and expertise to the table. With...

Adam Kressler is Vice President of Customer Experience at Cincinnati/Northern Kentucky International Airport (CVG), where he leads initiatives designed to enhance the passenger journey and advance customer-focused innovation. Drawing on experience across airport planning and consulting, airline...

Julia Fedor is the head of brand marketing operations at United Airlines, where she and her team support the execution and measurement of brand-building campaigns and have helped transform how the airline advertises and shows up in culture. United's Super Bowl campaign received an Effie Award – ...

Paulo Aguiar is VP of Airline Solutions & Strategy at Amach, driving market expansion, leading pre-sales and translating airline customer needs into technical solutions that improve operational efficiency. With over 20 years in aviation and technology including 12 years in product and business...

Dan leads digital product and experience at Virgin Australia, where he is driving a shift from legacy PSS thinking to Offer-Order-Settle-Deliver retail and delivery model, alongside the conception and execution of world and region-firsts including Middle Seat Lottery, bag tracking, Journey...

LinkedIn: https://www.linkedin.com/in/tomdgarrison/Tom Garrison is an Enterprise Architect for Emerging Trends, Innovation, and AI at Southwest Airlines, where he focuses on how emerging technologies can shape the future of aviation. Over the past four years, he has worked at the intersection of...

Condor Flugdienst GmbH, Neu-Isenburg, Germany09/23 – today Director Intergrated Operations Control Center / Applications- Responsible for the operation of a fleet of appr. 50 aircraft within a 72h time frame.- Development and implementation of the Condor Operations Strategy through 2026.o Leading...

Kenny Groszman is the Head of Integrated Operations (iOps) & Optimisation at British Airways. In this role, Kenny leads a department that is building software to align decision-making across planning and delivery across BA's operation. Launched in 2023, this department now builds and...

I am Senior Head of Operational Development & Strategy at Marabu Airlines, driving digital transformation across operations and customer experience in a fast-growing airline. My background includes roles at Condor and Amazon Air, where I gained insight into both traditional airline operations...

Jonathan Hankin is Head of ESG at Menzies Aviation, responsible for leading the company’s All In sustainability strategy. In this role, Jonathan oversees Menzies’ commitments on carbon reduction, diversity and inclusion, and responsible sourcing, embedding ESG across the global operation. A...

As Chief Marketing Officer at UATP, Wendy Ward is responsible for developing and implementing all marketing, communications, brand and promotional activities. The marketing department supports efforts by UATP to increase product awareness, grow membership, develop strategic business operations and...

Mr. Mohamed Hanno: A Visionary Leader Shaping the Future of Aviation ServicesWith over 40 years of experience in prestigious international aviation and travel organizations across Europe and the MENA region, Mr. Mohamed Hanno has left an indelible mark on the industry. His journey stands as a...

A serial entrepreneur with decades of experience building some of the world’s most innovative technology companies, co-founder Bobby and the team have built the Meili platform specifically to solve a pain point in mobility distribution that has to date hampered every one of our competitors in the...

Victor Gaarenstroom is the Commercial Strategy Lead for Travel & Mobility at Adyen, where he sits at the intersection of global fintech and travel innovation. With nearly a decade of experience—including pivotal roles at Booking.com. Victor specializes in scaling go-to-market...

Christiaan Hen has an impressive background in the field of aviation. His professional trajectory took flight at Amsterdam Airport Schiphol, where he worked on developing and managing airport capacity. After managing terminal operations for several years, he went on to become Head of Innovation for ...

Sean Holdstock, Head of Aviation EMEA at Antom.Sean is based in the United Kingdom and works out of Antom’s London office. He joined Antom in 2025 and holds the position of Head of Aviation EMEA, driving growth and innovation across the travel and aviation industry.Sean has worked within the...

As the senior vice president of merchandising and innovation, Charu Jain serves as a change leader driving strategy and execution for both employee and guest-facing innovation along with taking Alaska Air Group to the next  level with merchandising our products and services and managing our...

Alexandra Halberg Hüneburg-Møller is Senior Innovation Manager at Copenhagen Airport, working in the Sustainability department with a focus on strategic partnerships and innovation. She works at the intersection of sustainability and innovation, turning ambitious ideas into real infrastructure and...

Annemijn Schoenmaker is Head of Business Platform Infrastructure & IT Projects (ca. 200 FTE) at Royal Schiphol Group. She works at the intersection of Data & Technology, physical infrastructure (IT/OT) and business transformation, focusing on building reliable products and services while...

With over three decades of executive experience at United/Continental Airlines, Mandeep brings deep expertise in airline strategy, revenue management, customer experience, and operational transformation. She has a proven track record of driving measurable improvements in NPS, revenue...

Tauseef Khan is a Manager, Data & AI at Air Canada with more than 20 years of experience leading enterprise business intelligence, analytics, data governance, and digital transformation initiatives across the airline, healthcare, pharmaceutical, renewable energy, and consulting...

With a career rooted in the fast‑moving world of Flight Operations, I’ve built a reputation for transforming complex operational challenges into streamlined, reliable, and people‑focused solutions. My expertise spans Flight Dispatch, Crew Scheduling, and Operations Planning, supported by strong...

Jason Cooper is the founder and CEO of Gyoza, providing reward seat search and loyalty infrastructure to airlines including Qantas. Gyoza delivers modern redemption UX without forcing airlines to replatform - sitting on top of existing GDS infrastructure to close the gap between points earned and...

With nearly 20 years in international payments spanning roles at Ryanair, AIB Merchant Services, and Deloitte,  Adam brings a rare end-to-end perspective across the payments ecosystem, from scheme compliance and acquirer strategy through to airline revenue optimisation and passenger checkout...

Vusala Isayeva is a seasoned leader in CRM, data strategy, and customer-centric innovation, with more than a decade of experience driving digital transformation across the banking, telecom, and aviation industries. She holds academic degrees in Economical Cybernetics and Marketing. Currently...

Shaun is a senior revenue and strategy executive with over 15 years of experience in payments and global go-to-market execution. He leads CellPoint Digital’s Global Business Strategy function, driving initiatives that deliver growth and customer success, and brings commercial acumen, operational...

Peter is the CEO and co-founder of APEXX Global, the multiple award-winning payments orchestration platform founded in 2016 as a one stop shop for all merchant payment needs with complete provider agnosticism to always deliver the best result for the merchant. APEXX is a truly global Payment...

As Head of Innovation at daa (Dublin Airport), Ruairí Kell leads the next horizon of the passenger experience, covering digital-first engagements and technology touchpoints, through to how these tangibly impact operational change. Ruairí was a leader in innovation at both Shipyard Innovation &...

An aviation safety professional with over a decade of experience in airport operations, ground handling, and airside safety management. Currently serving as Manager Ground Safety at Gulf Air and responsible for overseeing ground and cargo operations safety performance, regulatory compliance, safety ...

Jørn Harald Gerhardsen Korbi is VP Digital Commercialization at Avinor, where he leads digital growth, commercialization, and customer experience initiatives across Norway’s airport ecosystem. He works at the intersection of aviation, digital transformation, data, media, and commerce, with a strong ...

Maciej Kowalówczany is Head of Customer Experience Strategy at LOT Polish Airlines, responsible for shaping the airline’s passenger experience vision, developing CX strategy, and ensuring that new inflight and airport products meet both passenger expectations and business goals. He also leads CX...

Suzanne Williamson leads our Integrated Operations Center teams in planning and executing the daily schedule for American. Her IOC teams coordinate the operational plan and disruption recovery across 6,000 mainline and regional flights carrying over 600,000 travelers each day. They include our IOC...

Andrew is an experienced executive with extensive leadership experience in payments, fintech, retail services, and business development globally. He has worked in the payments world for the past 30 years with American Express, UK Post Office and leading payment services businesses.

Fi Logan-Wyeth joined Retail inMotion in July 2025, as its new Chief Commercial Officer, assuming responsibility for enhanced commercial focus, innovation and growth. Previously Managing Director (Ireland) and Marketing Director (UK and Ireland), for global food and beverage operator, SSP Group...

Alex Mans is the founder and CEO of FLYR, the technology company that unlocks freedom to innovate for the travel industry. As a lifelong aviation enthusiast, Alex has always been fascinated by the intersection between travel and technology. He created FLYR to help airline and hospitality businesses ...

Luisa Martinez Moreno is a senior operations leader at Aeromexico, focused on redefining disruption management in aviation. She operates at the core of airline operations, connecting OCC, crew tracking, dispatch, and customer experience to drive real-time, data-led decisions that directly impact...

Co-founder Beta-i • Entrepreneur • Connector • Ecosystem Builder • Firestarter • Passion for Education & Space 🚀 • Proud Father & Husband

Shiro Matsuzaki Co-Founder & Managing Partner, Japan Airlines Ventures Shiro Matsuzaki is the Co-Founder and Managing Partner at Japan Airlines Ventures (JALV), where he leads the JAL group's strategic evolution into a new era of self-operated corporate venture capital. Currently, he is...

Alex Mattos is the Co-Founder of i6 Group, the technology company transforming how the world’s leading airlines and fuel suppliers manage their operations. An engineer by trade with two decades of experience in aerospace and defense, Alex has pioneered the transition from manual, paper-based...

Melissa Skluzacek joined easyJet in January 2020 and is currently Director of Revenue Management & Commercial Analytics. In this role, she leads Commercial BI, Data Science, and Revenue Management Systems Strategy and Algorithm teams, driving the democratisation of commercial data across the...

Mitrankur (Mit) Majumdar is a strategic business leader, specializing in executing business transformation through technology and process interventions. At Infosys, Mit plays an important role in positioning Infosys as a global systems integrator across various industries – including travel &...

Ying McPherson serves as President of Unifi’s North America Region, leading the company’s operations with a focus on commercial strategy, data-driven execution, and enterprise growth. Since joining Unifi, she has held senior leadership roles including Chief Commercial Officer and Chief Strategy...

Mathieu is a Cyber-AVSEC expert with extensive experience in supporting civil aviation authorities, airlines, airports and protecting critical aviation infrastructures whilst ensuring compliance with global norms. With a background in law, an MBA in Cybersecurity and ICAO AVSEC PM, he specializes...

Jonas von Kruechten is a senior leader with more than 15 years of strategy and international business development experience driving innovation and company growth in commercial aviation. As the founder and principal advisor of dgtlsky, a boutique strategy advisory firm, he partners with the most...

Ina Eldøy is the CEO of BagID AS, a travel tech company transforming the way people travel with checked baggage through electronic bag tags, smart travel solutions and enabling end to end digital identity for baggage. Under her leadership, BagID is redefining baggage handling in...

Alex is Head of Business Development and Principal Data Scientist at zeroG, the Lufthansa Group center of excellence for AI. Alex overlooks and promotes a portfolio of more than 80 AI & Data products returning 50M€ annually for the largest European airline group; having contributed and hands-on ...

Samuel Ehrat is a Senior Project Leader at Zurich Airport in the Aviation department. With over 10 years in aviation, he brings in-depth knowledge in airport infrastructure and process development, project management and leadership. In the current function at Zurich Airport, he is responsible for...

Patrick Dowling is Senior Partnerships Director, Europe & CIS at Airalo, the world's leading eSIM marketplace, where he leads strategic partnership development across the globe.He previously held senior partnership leadership roles at Booking.com, Meili, and Rentalcars.com, spanning...

Vladimir Stojkovski is Senior Vice President of Product at CLEAR, where he leads the company's identity platform across consumer, enterprise, and government products. He works closely with airlines, airports, government agencies, and technology partners to advance digital...

Anand Mishra, VP of Technology, has over 25 years of experience in the software technology industry. He led digital transformations in large financial and technology firms with experience in creating large, distribution systems used in financial modeling, cyber security, big...

Marcin leads the Data Science division at Ryanair, where for nine years he has focused on data-driven innovation. He is an expert in using machine learning and operations research to optimize critical functions in airline Operations, Finance and Revenue Management. His mission is to solve...

Christina O’Rourke is Director of Creative Strategy and Content at United Airlines, where she leads brand marketing strategy and oversees the airline’s in-house creative team. She plays a key role in shaping United’s voice across channels, developing strategy, writing briefs, and partnering with...

Tomasz Pawliszyn is the highly motivated CEO of AirHelp with 20 years of executive leadership experience in complex and high-growth environments. Tomasz has driven major business transformation projects globally.He has led multichannel retailer Studio Moderna as Global Director of Operations and...

Eylem Ünlü is an Inflight Services & Operations Professional with a strong focus on customer experience, service consistency, onboard service delivery, and operational execution within airline environments. With hands-on experience in inflight services, catering coordination, onboard product ...

BS Business Administration and Certified Public Accountant (CPA) with Msc in Business Tech. Born in Caracas Venezuela and actually living in Madrid Spain. With a large job experience in Public Bodies and corporate services. Also experience in Airline Industry (Santa Barbara Airlines, Aserca...

Marcus Puffer is Vice President & Head of Loyalty Management Solutions at IBS Software. In this role, he is responsible for the loyalty product suite, a next generation platform with some of the most successful customer engagement programs in travel and transportation.  Before his tenure with...

Walé Adepoju is a successful entrepreneur and active investor in businesses covering Aerospace, Data analytics, IOT, connectivity, and the broader technology market. He has a strong track record in the airline passenger experience industry, providing strategic support to all the main airlines and...

Matt Thome is a Senior Strategy Consultant at Southwest Airlines, where he helps shape initiatives focused on customer experience, commercial strategy, and operational innovation. With experience spanning airline operations, revenue generation, customer retention, product development, and strategic ...

Zachary has 15 years’ experience leading commercial transformation projects at airlines around the world. In his current role, Zachary facilitates dialog with ATPCO’s airline and technology partners, helping to make modern airline retailing a reality. His special focus areas include deployment of...

I help tech companies understand travel and travel technology - processes, data, systems (legacy and new), vendors, competitors, customers, the wider market and future trends. I assist with product and market strategy and my deep industry knowledge. I focus on airline...

Dmytro Baikov is the Vice President of AI at DataArt and a seasoned expert with over 10 years of experience in AI and ML. He leads the development of advanced AI/ML and Generative AI solutions that address complex business challenges, delivering tangible outcomes and driving operational excellence...

Agnieszka Skoczypiec is Senior Director, Travel & Aviation Solutions at TransPerfect. She works with airlines on multilingual customer experience, digital content operations and AI-enabled service models across the traveller journey. With over 17 years at TransPerfect, Agnieszka helps airlines...

Laurent Lebard is a revenue management specialist with over 30 years of experience in airline pricing, network planning, and commercial optimization. He founded and directed Pulse Revenue Management, now part of CitizenPlane following its 2026 acquisition. His work focuses on helping mid-tier...

Dr. Uri Yerushalmi is Co-Founder and Chief AI Officer at Fetcherr. He holds a Ph.D. in computational neuroscience and brings three decades of work across neuroscience, algorithmic trading, and artificial intelligence.At Fetcherr, Uri leads the AI organization behind the Market Model (MM) - a...

Pedro Flores Ribeiro is currently the Loyalty & CRM Director at TAP Air Portugal, a position he has held for the past three years. Before assuming his role in Loyalty, Pedro contributed to various customer-related areas, including customer experience and supported projects in product...

Over the last 15 years, Gemma has headed up a number of departments across 15below including Support, Account Management, and most recently Product Solutions. Gemma has worked with many of the world’s top airlines including Ryanair, British Airways, and JetBlue, to develop 15below's...

David Peller is a global travel, hospitality, and technology executive with more than 30 years of industry experience spanning Amazon Web Services (AWS), Google (including ITA Software), Booking.com, and Yanolja Cloud. As Global Managing Director for Travel & Hospitality at AWS, he built and...

Samuel is Vice President at Copenhagen Airport, working across the value chain from kerb to cloud. His focus areas include airport operations, process optimisation, leadership and the practical application of digital tools. With a background in logistics and an Executive MBA from Copenhagen...

Arturs Saveljevs is a Chief Commercial Officer and a Board Member at Riga Airport, responsible for the airport’s aviation and non‑aviation commercial activities. With more than two decades of experience in the aviation sector, he has played a key role in strengthening Riga Airport’s...

Ash is the Chief Commercial Officer at CMAC Group - behind the leading self-service tools and managed support for solving passenger disruption.With 15 years in the industry, Ash is passionate about driving customer and commercial success.This includes helping airlines (and other industries) to...

As Founder and CEO of ZestIoT, Amit is driving a new era of intelligent, connected aviation operations through automation, digitisation, and AI-powered innovation. What began in 2017 with a small team of passionate aviation and technology enthusiasts has grown into a recognised, award-winning...

Manjinder leads data strategy and analytics at TUI Airlines, bringing over 17 years of experience across the aviation spectrum—from legacy carriers (Emirates), low-cost (Vueling), and cargo (DHL Express) to integrated holiday providers (TUI). He specializes in applying AI, machine learning, and...

With a career spanning some of aviation’s most respected technology leaders, including SITA and Honeywell, Thomas Sermon is at the forefront of driving digital transformation across the aviation industry. At ZestIoT, he plays a key role in expanding the company’s aviation vision, helping...

Chief Commercial Officer, Plaza Premium GroupAs Chief Commercial Officer at Plaza Premium Group (PPG), Jonathan Song plays a leading role in shaping the future of airport hospitality. Known for his strategic acumen and commercial insight, he brings together a clear vision of how evolving traveller...

Jay Sorensen has 42 years experience in product, partnership, and marketing development. As president of the IdeaWorksCompany consulting firm, he has helped boost airline revenue, started loyalty programs and co-branded credit cards, developed products in the service sector, and helped start an...

Heida Njola Gudbrandsdottir is Director of Customer Experience at Icelandair, where she works across customer experience, product strategy and service development. She brings a strong aviation background to the role, having previously held senior leadership positions in Icelandair’s...

Director, John Strickland, is a graduate of the University of York and has held senior positions including network planning and revenue management with a number of airlines including British Caledonian, British Airways, KLMuk and Buzz.  He was instrumental in the decision by KLM to establish the...

As Head of Inflight Digital Experience and Connectivity, Axel leads SAS’s strategy for building the next‑generation inflight digital ecosystem. Leveraging the airline’s new Starlink partnership, he is transforming the aircraft into a connected, data‑driven environment—linking passengers to their...

Oisin Lunny is an award-winning marketer, event MC, podcast producer and host, public speaker, UX business professor, journalist with contributions to Forbes and the Guardian, book editor, and veteran of several leading global technology firms. Oisin now enjoys helping great people, companies and...

Anastasia Tarasova is the Director of Product and Customer Experience at Air Transat, where she leads end‑to‑end product and experience strategy across the customer journey. Based in Montréal, she brings a background in aviation, digital platforms, and data‑driven product development, compounded...

Mike Murchison is CEO and Co-founder of Ada, the trusted agentic customer experience company, built to transform how enterprises engage with their customers. Powered by the Ada ACX operating model—which unifies technology, methodology, and expertise—Ada deploys high-performing AI agents that...

Leading digital transformation through cloud native solutions and AI based automation.

As consultant, content creator and speaker, Paul closely follows the complex ecosystem of (B2C & B2B) travel payments, demystifying it with the help of my infographics and blogs. With 20+ years of hands-on experience, combined with a holistic and agnostic view, he's uniquely positioned to...

Manuel is the Managing Director of zeroG, the expertise center for Data and Machine Learning within the Lufthansa Group. In the past years, Manuel and his team developed numerous impactful deep learning applications to improve airline operations, maintenance, crew management and passenger...

James is an experienced aviation and product leader with over 18 years’ experience across commercial, customer and operational roles in both airlines and airports. As a Product Director at CAVU, he drives digital transformation, innovation and operational improvement across physical and digital...

Robin is a Product Manager at Information Design, driving the worldwide expansion of aFuel, the world’s largest digital fueling network. With over eight years of aviation IT experience, he has played a key role in scaling the platform into a globally connected solution linking airlines, into-plane...

With more than 10 years of professional experience in innovation, business development & controlling , Christoph Both is heading the innovation, sales and controlling department of Lufthansa Process Management Gmbh (LPM). A leading company in airline fare distribution with more than 25 years’...

As a long-time operating exec, startup advisor, investor and road warrior, Cara is actively involved in numerous corners of the travel tech industry. As Operating Partner at Thayer Investment Partners, the leading travel technology venture capital firm, she leads partnership and business...

Chris Gorton is a cyber security lead at the UK Civil Aviation Authority; with over a decade of experience helping defence and aerospace organisations navigate the challenges of security. Specialising in risk management and governance, Chris uses that experience to engage with multinational working ...

Cameron Price is a Senior Data Scientist at Cirium, where he works at the edge of applied AI for aviation operations. Based in Cirium’s innovation function, he builds systems that go beyond traditional analytics - combining AI agents, graph-based modelling, and simulation to help the industry make...

Guido is the Chief Client & Commercial Officer (CCO) and Global Executive Partner at manyone, a global strategic design consultancy that works for brands like lufthansa Group, TUIFly, AWS, Zurich Insurance, IKEA, Meta, Deutsche Telekom or Star Alliance. With 20+ years of experience at the...

Christophe is Senior Vice President and Head of Aviation Passenger Solutions at IBS Software. As a member of the Senior Leadership Team, he leads the passenger business at a pivotal moment as the industry undergoes rapid transformation.With over 25 years of experience in the airline...

I guess you need to know how I got here. I have 13+ years of experience <insert big list of brand names here to show off and brag so you might think I’m a big thing>. I'm not a Forbes 30 under 30; I have not been named 'Top Marketing Influencer' by some random agency looking to PR ...

Viktor Forsman is the founder of CrewLM and an independent consultant based in Hong Kong, working at the intersection of crew optimisation and AI. With more than 15 years of experience across both airline and vendor environments, he has deep expertise in crew scheduling, bidding, fatigue risk...

I am an independent aviation advisor based in Paris, specialising in IROPS management and operational Customer Experience. I spent 8 years at Transavia (Air France-KLM Group), leading customer experience on the ground across disruption management, baggage policy and customer satisfaction. With an...