THE CONNECTED BRITAIN 2021
CONFERENCE AGENDA
All times are listed in BST
London, 21 - 22 September 2021
Schedule
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Sep 2108:55
Conference pass
Sep 2109:00
Conference pass
Fireside Chat with Three
Keynotes
Interviewee: Robert Finnegan, CEO UK & Ireland, Three
Interviewer: Harry Baldock, Editor, Total Telecom
Sep 2109:15
Conference pass
Fireside Chat with BT
Keynotes
Sep 2109:25
Conference pass
Fireside Chat with Vodafone
Keynotes
Sep 2109:35
Conference pass
Sep 2109:45
Conference pass
Our connected future: Next generation telecoms infrastructure and the reinvention of the UK
Keynotes
- Building a better Britain with next generation communications infrastructure
- 5G and economic growth
Sep 2111:10
Conference pass
Strategies for delivering a Gigabit Britain
Gigabit Britain
- Delivering gigabit capable broadband for the UK's future
- Explore the investment and regulatory environment
Moderator: Gita Sorensen, Founder And Director, GOS Consulting
Sasho Veselinski, Chief Executive Officer, G.Network
Gareth Williams, Chief Executive Officer, Gigaclear
Dana Tobak, Chief Executive Officer, hyperoptic
Sep 2111:10
Conference pass
Strategies for optimising network delivery
Project Rollout
- Delivering efficiencies in network delivery
- Supply chains and procurement
- Engineering strategies
Moderator: Oliver Johnson, Chief Executive Officer, Point Topic
Clement Lesur, Telenco UK Manager, Telenco UK
Simon Wall, Operations Director, TRUESPEED
Adrian Wooster, Consultant, DKT A/S
John Larkin, MD, The Kenton Group
Sep 2111:10
Conference pass
How is digital infrastructure helping to build a more connected society?
Connected Society
- Strategies for promoting digital inclusion in the UK
- The role of digital infrastructure in connecting communities
- Lessons learned from the pandemic on keeping connected
Moderator: Andrew Collinson, Research Director, STL Partners
Matt Smith, Head of Public Procurement & Engagement, Full Fibre Limited
Sep 2111:10
Conference pass
Delivering a Smart Britain: from cities to rural communities
Smart Britain
- How fibre and 5G can support the development of smarter places in the UK
- What new use cases are being enabled by enhanced connectivity?
- UK pioneers and success stories
Sep 2111:10
Conference pass
How will new communications infrastructure revolutionise UK transport networks?
Connected Transport
- How will 5G and fibre transform the transport industry?
- Partnership opportunities between the transport and telecom sectors
- The role of infrastructure sharing
Joanna White, Roads Development Divisional Director (Acting), National Highways
Sep 2111:10
Conference pass
Smart factories: Delivering next generation manufacturing in the UK
Connected Manufacturing
- How will next generation communications technologies revolutionise UK manufacturing?
- The role of fibre and 5G
Moderator: Peter Curnow-Ford, Managing Partner, Viatec Associates
Steve Foxley, Chief Executive Officer, University Of Sheffield Advanced Manufacturing Research Centre
Lee Hargadon, CT Head UK&I Enterprise Sales, Nokia
Sep 2111:10
Conference pass
The rural issue: Delivering gigabit connectivity for the hardest to reach
Rural Connect
- How can the UK overcome the challenges of delivering gigabit broadband in rural areas?
Moderator: Ian Corden, Director, Plum Consulting
Lloyd Felton, Chief Executive Officer, County Broadband LTD
Michael Maltby, Chief Executive Officer, Jurassic Fibre
Xavier Renard, Telecom Business Unit Marketing Director, ACOME
Steve Leighton, Chief Executive Officer, Voneus Limited
Sep 2111:45
Conference pass
Enabling customer success - the ultimate differentiator in a Full Fibre future
Project Rollout
Interviewer: Anna Milley, Partner, The Foundation
Sep 2111:45
Conference pass
Evolving expectations in Customer Experience: Adjusting to the shift in customer demands
Connected Society
The last twelve months have seen remarkable changes in how we spend our time, how we engage with the world and each other, and what we expect from brands and organisations. These shifts have major implications for how organisations operate and serve their customers. While some of these changes may be temporary, others will be permanent.In order to be fit for the future, an up-to-date and forward-looking understanding of consumers is vital and the core driver behind the quest to understand the key fundamentals of Customer Experience.Through comprehensive market research from organisations that are getting it right, we uncovered the core Fundamentals of CX, all underpinned by adding value and end-to-end experiences, throughout the customer journey.Meeting emotional needs with Empathy:
- Emotional attachment is proven to drive positive behavioural and business outcomes with consumers beyond what is achieved through functional satisfaction alone.
- Removing unnecessary obstacles to enable the customer to achieve their objectives quickly and easily have been shown to increase loyalty.
- Strong brands that deliver on their promises generate trust and goodwill making customers more likely to forgive future mistakes.
Sep 2111:45
Conference pass
Manage Your Deployments While Overcoming Construction’s Dirty Little Secrets
Rural Connect
- Major construction problems and challenges with rural rollouts?
- Overcoming the data silos of engineering, survey, construction and customer installs. What are the impacts and risks?
- What are best practices and considerations around digital construction management platforms?
Sep 2112:05
Conference pass
Sep 2112:05
Conference pass
Solutions to maximise network build efficiencies and rollout in urban and rural applications
Project Rollout
Sep 2112:05
Conference pass
Roundtable 1: How does customer experience in telecoms need to change, to acquire and retain new customers and ensure a profitable road to recovery?
Connected Society
This roundtable will discuss:
- Should telcos invest in branding and marketing, or focus on a superior digitised customer experience, what’s the optimum balance?
- How does customer experience need to change to meet new and emerging consumer needs to both delight customers, and improve efficiencies in the post pandemic era?
- What new digitised experiences will delight the customer, whilst help telcos gain operational efficiency and save time and money?
- What type of strategies and technologies can be adopted to demonstrate stronger empathy, and inclusion when it comes to helping vulnerable customers?
Roundtable 1: How does customer experience in telecoms need to change, to acquire and retain new customers and ensure a profitable road to recovery?
Sep 2112:05
Conference pass
Roundtable 2: How will the telecommunications industry help contribute to a more sustainable future?
Connected Society
This roundtable will discuss:
- Key sustainable initiatives within telecoms.
- Organisational challenges with implementing sustainable practices.
- Future industry opportunities and driving operational efficiency through sustainability.
Roundtable 2: How will the telecommunications industry help contribute to a more sustainable future?
Sep 2112:05
Conference pass
Roundtable 3: How do we get an integrated & interconnected smart city, and who pays?
Connected Society
This roundtable will discuss:
- Are there enough use cases to support deployment of new/dedicated wide area coverage network in urban areas……or are we better enhancing existing networks?
- What are the scale use cases that could anchor a new network deployment…..and/or offer sufficient “M2M” revenue to get MNOs to invest in more capacity?
- How do we make the full range of assets available from an economic and deployment perspective
- Assumption has been public bodies will have the biggest use cases…..but they often struggle with capital funding……is there a role for partnerships and shared benefit model?
- Interoperability will be critical…..something 3GPP/IEEE standards enable…….you can’t go from one city to another and encounter a different technology for mobile/nomadic use cases
- How do we avoid a plethora of competing networks that become uneconomic and who can act as the aggregator?
Roundtable 3: How do we get an integrated & interconnected smart city, and who pays?
Sep 2112:05
Conference pass
Roundtable 4: what can the industry do to ensure fibre connectivity messaging meets consumer expectations and encourages take up?
Smart Britain
From mainstream media outlets to party manifestos and local community Facebook groups the topic of “connected Britain” is an emotive subject that emboldens consumers to its cause. However, when the harsh reality of digging up towns in the mission to “connect Britain” kicks in, consumer sentiment and interest in the cause can be very different.What can we, as an industry do if traditional messaging around fibre connectivity isn't meeting consumer expectations, and how can we drive consumer adoption.
Roundtable 4: what can the industry do to ensure fibre connectivity messaging meets consumer expectations and encourages take up?
James Warner, COO, Full Fibre Limited
Sep 2112:05
Conference pass
Roundtable 5: What did an open access neutral operator ever do for me?
Smart Britain
This roundtable will explore the different models of "Open Access" and the potential benefits that can be derived from the neutral operation of fibre from the perspective of fibre owners through to consumers.
Roundtable 5: What did an open access neutral operator ever do for me?
Richard Watts, Country Manager UK, VX FIBER
Sep 2112:05
Conference pass
Roundtable 6: Different approaches to building FTTp networks – PIA vs Traditional dig or are hybrid networks more beneficial?
Smart Britain
This roundtable will discuss the advantages and disadvantages of PIA vs Traditional dig and whether one is better than the other or a mix of both methods is the best way to deploy a new network.
Roundtable 6: Different approaches to building FTTp networks – PIA vs Traditional dig or are hybrid networks more beneficial?
Sep 2112:25
Conference pass
Who Gives a Fibre? – Driving Consumer Adoption
Gigabit Britain
In this session, Full Fibre’s CEO, Oliver Helm, will shine a light on the consumer sentiment around the rollout, and adoption of, of fibre networks.From mainstream media outlets to party manifestos and local community Facebook groups the topic of “connected Britain” is an emotive subject. However, for many consumers it’s a baffling market place, where the energy to engage with new connectivity options rarely trumps the perceived benefits and price is often the driving factor,Within this session we will explore the question of how to engage consumers to win the lard grab, and if traditional messaging around fibre connectivity really meets with consumer expectations.
Oliver Helm, CEO, Full Fibre Limited
Dan Jones, Sales Director, Full Fibre Limited
Sep 2112:25
Conference pass
The Insiders Guide to a Successful Project Rollout
Project Rollout
Sep 2114:00
Conference pass
Core to Customer Connectivity
Gigabit Britain
Looking at how a pre-terminated/pre-connectorised solution can be deployed through the various stages of the network from the data centre all the way to the customer or end user.
Sep 2114:00
Conference pass
Solutions for quick and future-proof rollouts
Project Rollout
Clement Lesur, Telenco UK Manager, Telenco UK
Sep 2114:00
Conference pass
Differentiating full fibre services for business in a crowded marketplace
Smart Britain
ITS focuses on building wholesale full fibre networks to serve high density business areas. The session will highlight the flexibility our approach brings, particularly to business customers, beyond that associated with traditional operators.
Dave Hudson, Business Development Director, ITS Technology Group
Kevin McNulty, Head of Enterprise and Strategic Development, ITS Technology Group Ltd
Sep 2114:20
Conference pass
The evolving investment landscape
Gigabit Britain
- New investors and investment models
- How could the investment environment in the UK better incentivise rollouts?
Moderator: Michael Dargue, VP, Cartesian
Sean Mclachlan, Senior Director, Aviva Investors
Charles Cameron, Partner, Cameron Barney LLP
Sep 2114:20
Conference pass
How are emerging technologies enabling faster broadband rollout?
Project Rollout
- Ensuring your workforce have the best tools
Hector Gibson Fleming, Managing Director, Wessex Internet
Matt Harrison, Chief Strategy & Innovation Officer (CSIO), Flomatik Network Services Ltd
Jimmy Acton, CTO, The 4th Utility
Sep 2114:20
Conference pass
Developing skills for the new era of work
Connected Society
- Digital skills for the modern workplace
- Who is responsible for the provision of skills training?
- The role of schools, higher education, government, employers
- How have employers supported their people in developing the new skills required for flexible working?
Sep 2114:20
Conference pass
Building smart places: developing a future-proof digital agenda for the UK's towns and cities
Smart Britain
- What are the key challenges for a local authority (e.g. housing, social care, healthcare) and how can technology help to address these challenges?
- A board level look at why digital infrastructure is important for cities
- How has COVID-19 re-shaped the priorities of local authorities?
Sep 2114:20
Conference pass
Building smart, clean and connected future transport ecosystems
Connected Transport
- How will enhanced connectivity support the greener future of transport?
- Improving network efficiency with digital infrastructure
Moderator: Roland da Silva, Strategy Advisor, Independent
Sam Li, Senior Innovation Officer, Transport for Greater Manchester TfGM
Sep 2114:20
Conference pass
5G and Industry 4.0
Connected Manufacturing
- How can the UK stay a leader in the Industry 4.0 and the IoT?
- Enabling a more sustainable manufacturing industry
Clive Hickman, Chief Executive Officer, Manufacturing Technology Centre
Eman Martin-Virgnete, Director External Affairs Government And Political Relations, Robert Bosch GmbH
Sep 2114:20
Conference pass
Delivering the right technology mix for the countryside
Rural Connect
- How can the UK optimise deployments in the rural context?
- The role of wireless technologies
Moderator: Scott Appleton, TMT Strategy Manager, Cartesian
Paddy Paddison, Chief Technology Officer, Wildanet
Michael Armitage, Chief Executive, Broadway Partners
Sep 2114:50
Conference pass
The Future for Britain's Fibre Networks
Gigabit Britain
Ronan Kelly, CTO EMEA & APAC Regions, Adtran
Sep 2114:50
Conference pass
Building long-life FTTH Networks: Obvious and invisible levers
Project Rollout
Willy Pelhate, Marketing Manager, ACOME
Sep 2114:50
Conference pass
Helping Britain Recover – Using Data and Design to Drive Social Mobility and Inclusion
Connected Society
Hosted by Lloyds Bank Commercial Banking
Sep 2115:00
Conference pass
Manufacturing: Case study panel
Connected Manufacturing
- Hear from a leading UK trial or testbed showcasing how digital infrastructure is delivering real-world benefits for manufacturing
Moderator: Andy Tiller, EVP, TM Forum
Ian Jenner, Director - Control Systems, Vacuum Furnace Engineering
Paul Hadley, Programme Manager, Ford Motor Company
Chris Allen, Product Manager, Vodafone Business
Sep 2115:10
Conference pass
How can regulators better support broadband deployments?
Gigabit Britain
- Aligning regulation to better support faster rollouts
- Delivering a healthy competitive environment
- Securing the best deal for the consumer
Lindsey Fussell, Group Director, Networks and Communications, Ofcom
James Fredrickson, Head of Policy and Regulation, GigaClear Ltd
Sep 2115:10
Conference pass
The role of data in optimising your rollout
Project Rollout
- The role of data analysis in delivering rollout efficiencies
- Capitalising on data resources
Moderator: David Happy, Chair, UK Telecom Data Task-Force
Kelly Fournier, Head of Client Acquisition, Comsof
Sep 2115:10
Conference pass
The role of digital infrastructure in the delivery of critical public services
Connected Society
- Connecting schools, health providers, emergency services, etc
- How are local authorities working with the telco sector to deliver key services?
Moderator: Georgina Maratheftis, Programme Head, Local Public Services, techUK
Sep 2115:10
Conference pass
The role of smart city innovations in tackling urban challenges
Smart Britain
- How can local authorities capitalise on the opportunity of technology to address key challenges?
- The role of technologies such as the IoT, data analysis, AI in smart city delivery
Moderator: Redouane Ali, Consultant, Cartesian
Nathan Pierce, Programme Director, Sharing Cities & Head of Smart London Team, Greater London Authority
Sep 2115:10
Conference pass
West Midlands 5G: Transport Case Study Panel
Connected Transport
Sep 2115:40
Conference pass
How to Build Faster in the Rollout Race
Project Rollout
Sep 2115:40
Conference pass
Enabling smart places, unlocking tomorrow today
Smart Britain
- Powered by CGI & Commsworld
- A case study from Scotland
Sep 2116:30
Conference pass
Digital Technologies Empower UK SMEs to Innovate
Keynotes
Sep 2116:50
Conference pass
Digital Britain: Capitalising on the UK's 5G leadership
Keynotes
- A big picture look at the 5G use cases across UK industry verticals
- The potential of 5G to power the digital economy
- Exploring the economic opportunity of 5G
Moderator: Mark Stansfeld, Chair, West Midlands 5G
Sep 2117:45
Conference pass
Connected Britain Awards
Project Rollout
The Awards will be announced at the Project Rollout Stage - located on the main exhibition floor.Click here to view this year's shortlist.
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Sep 2209:00
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Keynote Presentation
Keynotes
Clive Selley, Chief Executive Officer, Openreach
Sep 2209:10
Conference pass
Sep 2209:20
Conference pass
Keynote Presentation
Keynotes
Sep 2209:30
Conference pass
Sep 2209:40
Conference pass
Keynote Presentation
Keynotes
Phil Siveter, Chief Executive Officer, UK&I, Nokia
Sep 2209:50
Conference pass
How will full fibre broadband 'level-up' in the UK?
Keynotes
- Do the UK government's 2025 targets do enough to 'level-up' the UK economy?
- How could the regulatory and investment environments better support broadband rollouts?
Moderator: Phil Siveter, Chief Executive Officer, UK&I, Nokia
Clive Selley, Chief Executive Officer, Openreach
Sep 2211:10
Conference pass
5G deployment progress report
Gigabit Britain
- 5G deployment and uptake in the UK
- How can rollouts be accelerated?
- What technologies are being deployed and what are the implications?
- How can vendors support MNOs to enable efficient network rollout?
David George, SVP International, Sitetracker
Anil Darji, Head Of Radio Design, Three UK
Sep 2211:10
Conference pass
The role of wireless technologies in delivering a gigabit-capable UK
Project Rollout
- How can the UK ensure good service for its rural areas?
- Delivering the right technology mix
Moderator: Stephanie Liston, Chair, Broadband Stakeholder Group
Eric Joyce, Business Development Manager, EMEA, Adtran
Sep 2211:10
Conference pass
The public sector's journey towards digital transformation
Connected Society
- How are public sector organisations re-inventing themselves in the digital age?
- Overcoming the key barriers to digital transformation
Moderator: Kirsty Innes, Director, Digital Government Unit, Tony Blair Institute for Global Change
Mikael Sandberg, Chairman, VX Fiber
Sep 2211:10
Conference pass
The changing landscape: delivering enhanced connectivity & services for residential customers
Smart Britain
- Strategies for delivering optimal customer experience throughout the home
- How has Covid-19 changed customer’s connectivity requirements?
- How can service providers cater to the changing environment?
Jon Collinson, Head of Product, JT Global Ltd
Ronan Kelly, CTO EMEA & APAC Regions, Adtran
Sep 2211:10
Conference pass
Delivering next generation utilities infrastructure with enhanced connectivty
Connected Utilities
- How will fibre and 5G benefit the utilities sector?
- Strategies for building smarter utilities networks
- Current digital transformation projects using emerging technologies, e.g. IoT, AI
- Partnership between the telecom and utilities sectors
Martin Jackson, Head Of IS Strategy, Architecture & Product Management, Northumbrian Water Group Plc
Graham Lunt, Head Of Connected Assets, Thames Water Limited
Sep 2211:10
Conference pass
Revolutionising healthcare with next generation connectivity
Connected Health
- How will next generation communications technologies revolutionise UK healthcare?
- 5G healthcare solutions
Rob McNally, Head of City ICT Strategy and Solutions, Leeds City Digital Partnerships Team
James Cameron, Director of Life Sciences, Highlands & Islands Enterprise
Somesh Chandra, Chief Health Officer - European Markets, AXA
Sep 2211:10
Conference pass
How will next generation digital infrastructure revolutionise channel business models?
Channel Britain
- How will fibre and 5G revolutionise channel business models?
- Developing new products and services
Andrew Dickinson, Chief Executive Officer, Jola
Carl Peters, European VP Solutions Engineering, Zayo
Chris Fraser, Managing Director, Aspire Technology Solutions
Sep 2211:50
Conference pass
Debt financing for digital infrastructure
Gigabit Britain
Hosted by Lloyds Bank Commercial Banking
Sep 2211:50
Conference pass
Harmonising the physical and data worlds: two years under the hood of Fiberrollout
Project Rollout
Sep 2212:00
Conference pass
How FTTP has created a hyper local market for Channel & ISP innovation and growth
Channel Britain
- What are the decision drivers for consumer market diversification?
- What does it take to accelerate full fibre adoption in the consumer space?
Sep 2212:10
Conference pass
Securing the digital infrastructure for the connected society
Gigabit Britain
5G is expected to be a key enabler for the future digital economy and society. Hence there will be bigger implications for security on 5G networks due to the dependency of essential services on connectivity. To address these challenges the UK5G Security group has been createdwith the aim to encourage best practise, stimulate research , identify security gaps and influence policy and standards.5G also promises transformation of the communication by offering an enhanced mobile high-bandwidth experience. Many service providers are interested in building 5G pilot trials and already work on commercialization plans. At the same time, they have no choice but to deal with a highly diversified modern cyber threat landscape that could compromise their networks and end-users and significantly affect their 5G business plans.During this session we will also have a great emphasis on prevention and developing mechanisms for continuous evaluation and control of 5G networks security posture and we willdiscuss how the proactive approach to cybersecurity can transform the 5G value proposition, so service provides become trusted secure business enablers.
Sep 2212:10
Conference pass
Speeding up fibre deployments: now and in the future
Project Rollout
Sep 2212:10
Conference pass
Roundtable 1: The opportunities and challenges of digital transformation for the public sector
Smart Britain
Taking place in theSmart Britain Trackroom.
Roundtable 1: The opportunities and challenges of digital transformation for the public sector
Sep 2212:10
Conference pass
Roundtable 2: Educating the nation on "fake fibre"
Smart Britain
Taking place in theSmart Britain Trackroom.
Roundtable 2: Educating the nation on "fake fibre"
Sep 2212:30
Conference pass
Scaling Your Deployment with a Digital Construction Management Platform
Project Rollout
- Major problems and challenges with rollouts?
- What are the impacts of the data silos of design/engineering, construction and customer installs?
- How are these challenges being solved with an end-to-end digital construction management platform?
- What are best practices and considerations around digital construction management platforms?
- What are the key watchouts for implementing an integrated digital construction management platform?
Moderator: Emma Atkins, Founder, FibrePeople
Kevin Barry, Network Director, Giganet
Sep 2214:10
Conference pass
Building Gigabit Britain – A testing proposition
Project Rollout
Digital infrastructure will be the lifeblood of future economies so building quality, reliable networks is and should be our shared vision.However, there is always a speed and cost pressure which makes this reality challenging.In this presentation we will look at how testing can drive quality without the dreaded time and cost penalty by exploring the idea of a connected test system.
Sep 2214:10
Conference pass
The Connected Society: A Personal Perspective on the Gigabit Revolution from the Inside
Connected Society
Kalam Meah, ISP Director, TP-Link
Sep 2214:10
Conference pass
Moving to a gigabit society and the impact on the property sector
Smart Britain
- The importance of high-quality broadband to socioeconomic growth
- Defining ‘high-quality’ in a gigabit society
- The benefits of an all-optical fiber network stretches far-beyond speed
- The importance of gigabit broadband on the property sector: including results from a new UK-wide estate agent survey
Sep 2214:30
Conference pass
How can the UK optimise spectrum regulation and provision to support next generation mobile?
Gigabit Britain
Moderator: Dean Bubley, Founder, Disruptive Analysis
Luis Lopez, Director, Competition and Regulation, Three UK
Chris Cheeseman, Group Head of Spectrum Policy, BT
Sep 2214:30
Conference pass
How UK local authorities are helping to accelerate rollouts and tackle challenges
Project Rollout
- What does best practice look like when supporting rollouts at a local level?
- What challenges still need solving?
Sep 2214:30
Conference pass
Bridging the digital divide to build a connected society
Connected Society
- Ensuring the no-one gets left behind in the digital era
- Identifying vulnerable groups in the population and delivering tailored support from trusted sources
- Strategies for delivering accessible and inclusive digital public services that leave no one out
Kalam Meah, ISP Director, TP-Link
Sep 2214:30
Conference pass
Planning for the future: connectivity & the property sector
Smart Britain
- Broadband as the 4th utility: ensuring every new build has access to gigabit connectivity
- Building commercial & residential properties to support enhanced connectivity
- Coping with the increased connectivity requirements of flexible working during the pandemic
Moderator: Lorne Mitchell, MD, Objective Designers
Rich Robinson, Business Development Director, Grain
Sep 2214:30
Conference pass
How has the pandemic changed market dynamics for the channel?
Channel Britain
- The growing importance of ICT networks and services
- The rise of home working
Moderator: Roland da Silva, Strategy Advisor, Independent
Sep 2215:10
Conference pass
The role of digital infrastructure in building a greener Britain
Keynotes
- What is the role of the telecom industry in helping the UK become more sustainable?
- How can telecom operators green their operations on the road to carbon neutrality?
- How will next generation telecoms networks underpin the rise of greener technologies?
Moderator: Philip Laidler, MD Consulting, STL Partners
last published: 22/Sep/21 10:25 GMT
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