THE CONNECTED BRITAIN 2021
CONFERENCE AGENDA

 

All times are listed in BST

 

London, 21 - 22 September 2021

Schedule

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Sep 2108:55
Conference pass

Chair's Opening Address

Keynotes
Sep 2109:00
Conference pass

Fireside Chat with Three

Keynotes
Interviewee: Robert Finnegan, CEO UK & Ireland, Three
Interviewer: Harry Baldock, Editor, Total Telecom
Sep 2109:25
Conference pass
Sep 2109:35
Conference pass

Keynote Presentation from Virgin Media O2

Keynotes
Sep 2109:45
Conference pass

Our connected future: Next generation telecoms infrastructure and the reinvention of the UK

Keynotes
  • Building a better Britain with next generation communications infrastructure
  • 5G and economic growth
Sep 2111:10
Conference pass

Strategies for delivering a Gigabit Britain

Gigabit Britain
  • Delivering gigabit capable broadband for the UK's future
  • Explore the investment and regulatory environment
Moderator: Gita Sorensen, Founder And Director, GOS Consulting
Sasho Veselinski, Chief Executive Officer, G.Network
Gareth Williams, Chief Executive Officer, Gigaclear
Dana Tobak, Chief Executive Officer, hyperoptic
Sep 2111:10
Conference pass

Strategies for optimising network delivery

Project Rollout
  • Delivering efficiencies in network delivery
  • Supply chains and procurement
  • Engineering strategies
Moderator: Oliver Johnson, Chief Executive Officer, Point Topic
Clement Lesur, Telenco UK Manager, Telenco UK
Simon Wall, Operations Director, TRUESPEED
Adrian Wooster, Consultant, DKT A/S
John Larkin, MD, The Kenton Group
Sep 2111:10
Conference pass

How is digital infrastructure helping to build a more connected society?

Connected Society
  • Strategies for promoting digital inclusion in the UK
  • The role of digital infrastructure in connecting communities
  • Lessons learned from the pandemic on keeping connected
Sep 2111:10
Conference pass

How will new communications infrastructure revolutionise UK transport networks?

Connected Transport
  • How will 5G and fibre transform the transport industry?
  • Partnership opportunities between the transport and telecom sectors
  • The role of infrastructure sharing
Sep 2111:10
Conference pass

Smart factories: Delivering next generation manufacturing in the UK

Connected Manufacturing
  • How will next generation communications technologies revolutionise UK manufacturing?
  • The role of fibre and 5G
Moderator: Peter Curnow-Ford, Managing Partner, Viatec Associates
Steve Foxley, Chief Executive Officer, University Of Sheffield Advanced Manufacturing Research Centre
Lee Hargadon, CT Head UK&I Enterprise Sales, Nokia
Sep 2111:10
Conference pass

The rural issue: Delivering gigabit connectivity for the hardest to reach

Rural Connect
  • How can the UK overcome the challenges of delivering gigabit broadband in rural areas?
Moderator: Ian Corden, Director, Plum Consulting
Lloyd Felton, Chief Executive Officer, County Broadband LTD
Michael Maltby, Chief Executive Officer, Jurassic Fibre
Xavier Renard, Telecom Business Unit Marketing Director, ACOME
Steve Leighton, Chief Executive Officer, Voneus Limited
Sep 2111:45
Conference pass

Enabling customer success - the ultimate differentiator in a Full Fibre future

Project Rollout
Sep 2111:45
Conference pass

Evolving expectations in Customer Experience: Adjusting to the shift in customer demands

Connected Society
The last twelve months have seen remarkable changes in how we spend our time, how we engage with the world and each other, and what we expect from brands and organisations. These shifts have major implications for how organisations operate and serve their customers. While some of these changes may be temporary, others will be permanent.In order to be fit for the future, an up-to-date and forward-looking understanding of consumers is vital and the core driver behind the quest to understand the key fundamentals of Customer Experience.Through comprehensive market research from organisations that are getting it right, we uncovered the core Fundamentals of CX, all underpinned by adding value and end-to-end experiences, throughout the customer journey.Meeting emotional needs with Empathy:
  • Emotional attachment is proven to drive positive behavioural and business outcomes with consumers beyond what is achieved through functional satisfaction alone.
Removing friction with Ease:
  • Removing unnecessary obstacles to enable the customer to achieve their objectives quickly and easily have been shown to increase loyalty.
Delivering service with Authenticity:
  • Strong brands that deliver on their promises generate trust and goodwill making customers more likely to forgive future mistakes.
Sep 2111:45
Conference pass

Manage Your Deployments While Overcoming Construction’s Dirty Little Secrets

Rural Connect
  • Major construction problems and challenges with rural rollouts?
  • Overcoming the data silos of engineering, survey, construction and customer installs. What are the impacts and risks?
  • What are best practices and considerations around digital construction management platforms?
Sep 2112:05
Conference pass

Subscriber Experience Beyond the PON

Gigabit Britain
Sep 2112:05
Conference pass

Solutions to maximise network build efficiencies and rollout in urban and rural applications

Project Rollout
Sep 2112:05
Conference pass

Roundtable 1: How does customer experience in telecoms need to change, to acquire and retain new customers and ensure a profitable road to recovery?

Connected Society
This roundtable will discuss:
  • Should telcos invest in branding and marketing, or focus on a superior digitised customer experience, what’s the optimum balance?
  • How does customer experience need to change to meet new and emerging consumer needs to both delight customers, and improve efficiencies in the post pandemic era?
  • What new digitised experiences will delight the customer, whilst help telcos gain operational efficiency and save time and money?
  • What type of strategies and technologies can be adopted to demonstrate stronger empathy, and inclusion when it comes to helping vulnerable customers?
Roundtable 1: How does customer experience in telecoms need to change, to acquire and retain new customers and ensure a profitable road to recovery?
Sep 2112:05
Conference pass

Roundtable 2: How will the telecommunications industry help contribute to a more sustainable future?

Connected Society
This roundtable will discuss:
  • Key sustainable initiatives within telecoms.
  • Organisational challenges with implementing sustainable practices.
  • Future industry opportunities and driving operational efficiency through sustainability.
Roundtable 2: How will the telecommunications industry help contribute to a more sustainable future?
Sep 2112:05
Conference pass

Roundtable 3: How do we get an integrated & interconnected smart city, and who pays?

Connected Society
This roundtable will discuss:
  • Are there enough use cases to support deployment of new/dedicated wide area coverage network in urban areas……or are we better enhancing existing networks?
  • What are the scale use cases that could anchor a new network deployment…..and/or offer sufficient “M2M” revenue to get MNOs to invest in more capacity?
  • How do we make the full range of assets available from an economic and deployment perspective
  • Assumption has been public bodies will have the biggest use cases…..but they often struggle with capital funding……is there a role for partnerships and shared benefit model?
  • Interoperability will be critical…..something 3GPP/IEEE standards enable…….you can’t go from one city to another and encounter a different technology for mobile/nomadic use cases
  • How do we avoid a plethora of competing networks that become uneconomic and who can act as the aggregator?
Roundtable 3: How do we get an integrated & interconnected smart city, and who pays?
Sep 2112:05
Conference pass

Roundtable 4: what can the industry do to ensure fibre connectivity messaging meets consumer expectations and encourages take up?

Smart Britain
From mainstream media outlets to party manifestos and local community Facebook groups the topic of “connected Britain” is an emotive subject that emboldens consumers to its cause. However, when the harsh reality of digging up towns in the mission to “connect Britain” kicks in, consumer sentiment and interest in the cause can be very different.What can we, as an industry do if traditional messaging around fibre connectivity isn't meeting consumer expectations, and how can we drive consumer adoption.
Roundtable 4: what can the industry do to ensure fibre connectivity messaging meets consumer expectations and encourages take up?
James Warner, COO, Full Fibre Limited
Sep 2112:05
Conference pass

Roundtable 5: What did an open access neutral operator ever do for me?

Smart Britain
This roundtable will explore the different models of "Open Access" and the potential benefits that can be derived from the neutral operation of fibre from the perspective of fibre owners through to consumers.
Roundtable 5: What did an open access neutral operator ever do for me?
Richard Watts, Country Manager UK, VX FIBER
Sep 2112:05
Conference pass

Roundtable 6: Different approaches to building FTTp networks – PIA vs Traditional dig or are hybrid networks more beneficial?

Smart Britain
This roundtable will discuss the advantages and disadvantages of PIA vs Traditional dig and whether one is better than the other or a mix of both methods is the best way to deploy a new network.
Roundtable 6: Different approaches to building FTTp networks – PIA vs Traditional dig or are hybrid networks more beneficial?
Sep 2112:25
Conference pass

Who Gives a Fibre? – Driving Consumer Adoption

Gigabit Britain
In this session, Full Fibre’s CEO, Oliver Helm, will shine a light on the consumer sentiment around the rollout, and adoption of, of fibre networks.From mainstream media outlets to party manifestos and local community Facebook groups the topic of “connected Britain” is an emotive subject. However, for many consumers it’s a baffling market place, where the energy to engage with new connectivity options rarely trumps the perceived benefits and price is often the driving factor,Within this session we will explore the question of how to engage consumers to win the lard grab, and if traditional messaging around fibre connectivity really meets with consumer expectations.
Oliver Helm, CEO, Full Fibre Limited
Dan Jones, Sales Director, Full Fibre Limited
Sep 2112:25
Conference pass

The Insiders Guide to a Successful Project Rollout

Project Rollout
Sep 2114:00
Conference pass

Core to Customer Connectivity

Gigabit Britain
Looking at how a pre-terminated/pre-connectorised solution can be deployed through the various stages of the network from the data centre all the way to the customer or end user.
Sep 2114:00
Conference pass

Solutions for quick and future-proof rollouts

Project Rollout
Clement Lesur, Telenco UK Manager, Telenco UK
Sep 2114:00
Conference pass

Differentiating full fibre services for business in a crowded marketplace

Smart Britain
ITS focuses on building wholesale full fibre networks to serve high density business areas. The session will highlight the flexibility our approach brings, particularly to business customers, beyond that associated with traditional operators.
Dave Hudson, Business Development Director, ITS Technology Group
Kevin McNulty, Head of Enterprise and Strategic Development, ITS Technology Group Ltd
Sep 2114:20
Conference pass

The evolving investment landscape

Gigabit Britain
  • New investors and investment models
  • How could the investment environment in the UK better incentivise rollouts?
Moderator: Michael Dargue, VP, Cartesian
Sean Mclachlan, Senior Director, Aviva Investors
Charles Cameron, Partner, Cameron Barney LLP
Sep 2114:20
Conference pass

How are emerging technologies enabling faster broadband rollout?

Project Rollout
  • Ensuring your workforce have the best tools
Hector Gibson Fleming, Managing Director, Wessex Internet
Matt Harrison, Chief Strategy & Innovation Officer (CSIO), Flomatik Network Services Ltd
Jimmy Acton, CTO, The 4th Utility
Sep 2114:20
Conference pass

Developing skills for the new era of work

Connected Society
  • Digital skills for the modern workplace
  • Who is responsible for the provision of skills training?
  • The role of schools, higher education, government, employers
  • How have employers supported their people in developing the new skills required for flexible working?
Sep 2114:20
Conference pass

Building smart places: developing a future-proof digital agenda for the UK's towns and cities

Smart Britain
  • What are the key challenges for a local authority (e.g. housing, social care, healthcare) and how can technology help to address these challenges?
  • A board level look at why digital infrastructure is important for cities
  • How has COVID-19 re-shaped the priorities of local authorities?
Sep 2114:20
Conference pass

Building smart, clean and connected future transport ecosystems

Connected Transport
  • How will enhanced connectivity support the greener future of transport?
  • Improving network efficiency with digital infrastructure
Moderator: Roland da Silva, Strategy Advisor, Independent
Sam Li, Senior Innovation Officer, Transport for Greater Manchester TfGM
Sep 2114:20
Conference pass

5G and Industry 4.0

Connected Manufacturing
  • How can the UK stay a leader in the Industry 4.0 and the IoT?
  • Enabling a more sustainable manufacturing industry
Clive Hickman, Chief Executive Officer, Manufacturing Technology Centre
Eman Martin-Virgnete, Director External Affairs Government And Political Relations, Robert Bosch GmbH
Sep 2114:20
Conference pass

Delivering the right technology mix for the countryside

Rural Connect
  • How can the UK optimise deployments in the rural context?
  • The role of wireless technologies
Moderator: Scott Appleton, TMT Strategy Manager, Cartesian
Paddy Paddison, Chief Technology Officer, Wildanet
Michael Armitage, Chief Executive, Broadway Partners
Sep 2114:50
Conference pass

The Future for Britain's Fibre Networks

Gigabit Britain
Ronan Kelly, CTO EMEA & APAC Regions, Adtran
Sep 2114:50
Conference pass

Building long-life FTTH Networks: Obvious and invisible levers

Project Rollout
Willy Pelhate, Marketing Manager, ACOME
Sep 2114:50
Conference pass
Sep 2115:00
Conference pass

Manufacturing: Case study panel

Connected Manufacturing
  • Hear from a leading UK trial or testbed showcasing how digital infrastructure is delivering real-world benefits for manufacturing
Moderator: Andy Tiller, EVP, TM Forum
Ian Jenner, Director - Control Systems, Vacuum Furnace Engineering
Paul Hadley, Programme Manager, Ford Motor Company
Chris Allen, Product Manager, Vodafone Business
Sep 2115:10
Conference pass

How can regulators better support broadband deployments?

Gigabit Britain
  • Aligning regulation to better support faster rollouts
  • Delivering a healthy competitive environment
  • Securing the best deal for the consumer
Sep 2115:10
Conference pass

The role of data in optimising your rollout

Project Rollout
  • The role of data analysis in delivering rollout efficiencies
  • Capitalising on data resources
Sep 2115:10
Conference pass

The role of digital infrastructure in the delivery of critical public services

Connected Society
  • Connecting schools, health providers, emergency services, etc
  • How are local authorities working with the telco sector to deliver key services?
Moderator: Georgina Maratheftis, Programme Head, Local Public Services, techUK
Sep 2115:10
Conference pass

The role of smart city innovations in tackling urban challenges

Smart Britain
  • How can local authorities capitalise on the opportunity of technology to address key challenges?
  • The role of technologies such as the IoT, data analysis, AI in smart city delivery
Moderator: Redouane Ali, Consultant, Cartesian
Nathan Pierce, Programme Director, Sharing Cities & Head of Smart London Team, Greater London Authority
Sep 2115:40
Conference pass
Sep 2115:40
Conference pass

Enabling smart places, unlocking tomorrow today

Smart Britain
  • Powered by CGI & Commsworld
  • A case study from Scotland
Sep 2116:30
Conference pass

Digital Technologies Empower UK SMEs to Innovate

Keynotes
Sep 2116:50
Conference pass

Digital Britain: Capitalising on the UK's 5G leadership

Keynotes
  • A big picture look at the 5G use cases across UK industry verticals
  • The potential of 5G to power the digital economy
  • Exploring the economic opportunity of 5G
Sep 2117:45
Conference pass

Connected Britain Awards

Project Rollout
The Awards will be announced at the Project Rollout Stage - located on the main exhibition floor.Click here to view this year's shortlist.

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Sep 2209:00
Conference pass

Keynote Presentation

Keynotes
Clive Selley, Chief Executive Officer, Openreach
Sep 2209:10
Conference pass
Sep 2209:30
Conference pass
Sep 2209:40
Conference pass

Keynote Presentation

Keynotes
Phil Siveter, Chief Executive Officer, UK&I, Nokia
Sep 2209:50
Conference pass

How will full fibre broadband 'level-up' in the UK?

Keynotes
  • Do the UK government's 2025 targets do enough to 'level-up' the UK economy?
  • How could the regulatory and investment environments better support broadband rollouts?
Sep 2211:10
Conference pass

5G deployment progress report

Gigabit Britain
  • 5G deployment and uptake in the UK
  • How can rollouts be accelerated?
  • What technologies are being deployed and what are the implications?
  • How can vendors support MNOs to enable efficient network rollout?
Sep 2211:10
Conference pass

The role of wireless technologies in delivering a gigabit-capable UK

Project Rollout
  • How can the UK ensure good service for its rural areas?
  • Delivering the right technology mix
Moderator: Stephanie Liston, Chair, Broadband Stakeholder Group
Eric Joyce, Business Development Manager, EMEA, Adtran
Sep 2211:10
Conference pass

The public sector's journey towards digital transformation

Connected Society
  • How are public sector organisations re-inventing themselves in the digital age?
  • Overcoming the key barriers to digital transformation
Moderator: Kirsty Innes, Director, Digital Government Unit, Tony Blair Institute for Global Change
Mikael Sandberg, Chairman, VX Fiber
Sep 2211:10
Conference pass

The changing landscape: delivering enhanced connectivity & services for residential customers

Smart Britain
  • Strategies for delivering optimal customer experience throughout the home
  • How has Covid-19 changed customer’s connectivity requirements?
  • How can service providers cater to the changing environment?
Sep 2211:10
Conference pass

Delivering next generation utilities infrastructure with enhanced connectivty

Connected Utilities
  • How will fibre and 5G benefit the utilities sector?
  • Strategies for building smarter utilities networks
  • Current digital transformation projects using emerging technologies, e.g. IoT, AI
  • Partnership between the telecom and utilities sectors
Sep 2211:10
Conference pass

Revolutionising healthcare with next generation connectivity

Connected Health
  • How will next generation communications technologies revolutionise UK healthcare?
  • 5G healthcare solutions
Rob McNally, Head of City ICT Strategy and Solutions, Leeds City Digital Partnerships Team
James Cameron, Director of Life Sciences, Highlands & Islands Enterprise
Somesh Chandra, Chief Health Officer - European Markets, AXA
Sep 2211:10
Conference pass

How will next generation digital infrastructure revolutionise channel business models?

Channel Britain
  • How will fibre and 5G revolutionise channel business models?
  • Developing new products and services
Andrew Dickinson, Chief Executive Officer, Jola
Carl Peters, European VP Solutions Engineering, Zayo
Chris Fraser, Managing Director, Aspire Technology Solutions
Sep 2211:50
Conference pass
Sep 2211:50
Conference pass

Harmonising the physical and data worlds: two years under the hood of Fiberrollout

Project Rollout
Sep 2212:00
Conference pass

How FTTP has created a hyper local market for Channel & ISP innovation and growth

Channel Britain
  • What are the decision drivers for consumer market diversification?
  • What does it take to accelerate full fibre adoption in the consumer space?
Sep 2212:10
Conference pass

Securing the digital infrastructure for the connected society

Gigabit Britain
5G is expected to be a key enabler for the future digital economy and society. Hence there will be bigger implications for security on 5G networks due to the dependency of essential services on connectivity. To address these challenges the UK5G Security group has been createdwith the aim to encourage best practise, stimulate research , identify security gaps and influence policy and standards.5G also promises transformation of the communication by offering an enhanced mobile high-bandwidth experience. Many service providers are interested in building 5G pilot trials and already work on commercialization plans. At the same time, they have no choice but to deal with a highly diversified modern cyber threat landscape that could compromise their networks and end-users and significantly affect their 5G business plans.During this session we will also have a great emphasis on prevention and developing mechanisms for continuous evaluation and control of 5G networks security posture and we willdiscuss how the proactive approach to cybersecurity can transform the 5G value proposition, so service provides become trusted secure business enablers.
Sep 2212:10
Conference pass

Speeding up fibre deployments: now and in the future

Project Rollout
Sep 2212:10
Conference pass

Roundtable 1: The opportunities and challenges of digital transformation for the public sector

Smart Britain
Taking place in theSmart Britain Trackroom.
Roundtable 1: The opportunities and challenges of digital transformation for the public sector
Sep 2212:10
Conference pass

Roundtable 2: Educating the nation on "fake fibre"

Smart Britain
Taking place in theSmart Britain Trackroom.
Roundtable 2: Educating the nation on "fake fibre"
Sep 2212:30
Conference pass

Scaling Your Deployment with a Digital Construction Management Platform

Project Rollout
  • Major problems and challenges with rollouts?
  • What are the impacts of the data silos of design/engineering, construction and customer installs?
  • How are these challenges being solved with an end-to-end digital construction management platform?
  • What are best practices and considerations around digital construction management platforms?
  • What are the key watchouts for implementing an integrated digital construction management platform?
Moderator: Emma Atkins, Founder, FibrePeople
Kevin Barry, Network Director, Giganet
Sep 2214:10
Conference pass

Building Gigabit Britain – A testing proposition

Project Rollout
Digital infrastructure will be the lifeblood of future economies so building quality, reliable networks is and should be our shared vision.However, there is always a speed and cost pressure which makes this reality challenging.In this presentation we will look at how testing can drive quality without the dreaded time and cost penalty by exploring the idea of a connected test system.
Sep 2214:10
Conference pass

The Connected Society: A Personal Perspective on the Gigabit Revolution from the Inside

Connected Society
Kalam Meah, ISP Director, TP-Link
Sep 2214:10
Conference pass

Moving to a gigabit society and the impact on the property sector

Smart Britain
  • The importance of high-quality broadband to socioeconomic growth
  • Defining ‘high-quality’ in a gigabit society
  • The benefits of an all-optical fiber network stretches far-beyond speed
  • The importance of gigabit broadband on the property sector: including results from a new UK-wide estate agent survey
Sep 2214:30
Conference pass

How can the UK optimise spectrum regulation and provision to support next generation mobile?

Gigabit Britain
Moderator: Dean Bubley, Founder, Disruptive Analysis
Luis Lopez, Director, Competition and Regulation, Three UK
Chris Cheeseman, Group Head of Spectrum Policy, BT
Sep 2214:30
Conference pass

How UK local authorities are helping to accelerate rollouts and tackle challenges

Project Rollout
  • What does best practice look like when supporting rollouts at a local level?
  • What challenges still need solving?
Sep 2214:30
Conference pass

Bridging the digital divide to build a connected society

Connected Society
  • Ensuring the no-one gets left behind in the digital era
  • Identifying vulnerable groups in the population and delivering tailored support from trusted sources
  • Strategies for delivering accessible and inclusive digital public services that leave no one out
Sep 2214:30
Conference pass

Planning for the future: connectivity & the property sector

Smart Britain
  • Broadband as the 4th utility: ensuring every new build has access to gigabit connectivity
  • Building commercial & residential properties to support enhanced connectivity
  • Coping with the increased connectivity requirements of flexible working during the pandemic
Sep 2214:30
Conference pass

How has the pandemic changed market dynamics for the channel?

Channel Britain
  • The growing importance of ICT networks and services
  • The rise of home working
Sep 2215:10
Conference pass

The role of digital infrastructure in building a greener Britain

Keynotes
  • What is the role of the telecom industry in helping the UK become more sustainable?
  • How can telecom operators green their operations on the road to carbon neutrality?
  • How will next generation telecoms networks underpin the rise of greener technologies?
last published: 22/Sep/21 10:25 GMT

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