With a golden thread of helping people, Jess has a background in employability, skills, recruiting and teaching at both undergraduate and masters level. Passionate about creating a more equitable society, and driving digital inclusion through partnership working and collaboration, Jess leads with kindness and is redefining what engagement with local authorities looks and feels like in the pursuit of transforming the services we offer to our citizens and their ability to access them. Give her a wicked issue to tackle and that's when Jess is happiest.