Frequently Asked Questions

General Information

What are the dates and location of the exhibition?

The exhibition will be held on 24 - 25 September 2025 at ExCeL , London.

What are the opening hours of the event?

Day 1: Wednesday 24th September 08:00-21:30 Day 2: Thursday 25th September 08:00-16:30

Who can attend the event?

Connected Britain 2025 is a business-to-business (B2B) event for education professionals, industry representatives, and invited guests. It’s not open to the general public.

How do I register to attend?

You can register online via our Registration Page . Early registration is recommended to secure your place. Note our Free Ticket Programme is available to certain organisations. Find out more here .

Is there an entry fee?

Certain organisations can register for free. For a full list of those eligible for a complimentary ticket, click here. If you do not qualify, then please purchase a ticket via our Registration Page

When and where can I collect my badge?

After registering, you will receive a confirmation email containing a QR code. Your QR code will also be available via the event app. Please present the QR code at the registration desk at the venue to collect your badge.

Travel & Accommodation

How do I get to the venue?

ExCeL is easily accessible by public transport, taxi, rideshare, or car. Visit the Venue page for more information.

Is parking available?

Yes, paid parking is available at the venue. For more information visit the Venue page

Are there hotels nearby?

Yes, there are several hotels within walking distance of ExCeL. Visit our Accommodation Page to view nearby options and access exclusive attendee rates.

On-site Services

Is Wi-Fi available at the exhibition?

Yes, complimentary Wi-Fi is available throughoutExCeL. Login details will be provided on-site.

Are food and drinks available?

Yes, a range of food and beverage options will be available for purchase inside the exhibition hall.

Are there cloakroom or storage facilities?

Yes, cloakroom services are available in the main ExCeL Halls.

Is the venue accessible for people with disabilities?

Absolutely. ExCeL is fully accessible. The venue is fully accessible and equipped with facilities for disabled guests. For more details, visit the Venue page.

Exhibitors & Networking

Where can I find the list of exhibitors?

The full list of exhibitors is available here: Sponsors and Exhibitors List .

Is there an event app?

Yes, registered attendees will receive access to the official Connected Britain 2025 event app . You can use it to view the agenda, bookmark sessions, connect with other attendees, and arrange meetings. Visit the Event App page for details on how to download and log in.

How can I arrange meetings with exhibitors?

Use the Connected Britain 2025 event app to connect and schedule meetings with exhibitors before and during the event.

Are there networking opportunities?

Yes, there are dedicated networking sessions and evening receptions. Check the event schedule for details.

Conference & Sessions

Is there a conference program?

Yes, our conference features expert speakers and panel discussions. The full agenda is available on our Conference agenda page.

Do I need to pre-register for sessions?

All tickets grant you access to the full conference programme. Please check the program for more details.

Will presentations or recordings be available after the event?

Some presentations will be made available after the event, but sessions are not recorded. We encourage attendees to connect with speakers directly through the event app to request any materials or follow-up information.

Health & Safety

What health and safety measures are in place?

Connected Britain 2025 follows all current Government and ExCeL health and safety guidelines to ensure a safe environment for attendees, exhibitors, and staff. Measures may include enhanced cleaning, sanitisation stations, and crowd management practices. Updates will be provided regularly.

What should I do if I feel unwell at the event?

If you feel unwell during the event, please visit the first aid station or notify a member of the event staff immediately. Your wellbeing is our priority.

Other Questions

What is the dress code for the event?

Business casual is suitable for the conference and exhibition.

Can I bring a guest?

All attendees must be individually registered. If you would like to bring a colleague, friend, or guest, please ensure they complete their own registration via the Registration page .

How can I become a Sponsor/Exhibitor?

Request a meeting with one of our commercial team here: Enquiry Form .

Who can I contact for more information?

For further assistance, please visit our Contact Us page.

Didn’t find your question?
Please contact our team at info@totaltele.com and we’ll get back to you as soon as possible. We’re here to help!

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