Louis Walton | Team Manager – Customer Services and Digital Inclusion
Epping Forest District Council
With extensive experience leading local government initiatives, Louis is a dedicated manager passionate about fostering digital inclusion to empower communities. Specialising in supporting vulnerable populations within social housing, Louis focuses on enhancing motivation, developing digital skills, and ensuring access to hardware and reliable connectivity. Committed to bridging the digital divide, Louis works collaboratively with stakeholders to create sustainable solutions that promote equitable access to digital services. As a speaker at this conference, Louis brings insights into effective strategies for improving connectivity in social housing environments and driving positive social outcomes.
Appearances:
Connected Britain 2025 - Day 2 @ 13:30
Connectivity in social housing
- Explore barriers to reliable internet access and connected devices in social housing including within multi dwelling units.
- Examine the impact of poor connectivity on residents' access to services, employment and education.
- How can government, councils, housing associations, and developers use technology to meet residents’ needs—and embed it in future social housing plans?
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