Create your personal agenda –check the favourite icon
"Room With A View" Podcast w/ Special Guest
Future Leaders
Grant Alchin, Chief Operating Officer, Trilogy Hotels
A TikTok x Accor conversation: Reaching new audiences through paid media
Marketing
Declan Malone, Client Partner, TikTok
Mady Mitsoulas, Manager, Digital Media, Accor
Masterclass: Influencer strategy for independents
Small Hotelier
Jessica Baider, Influencer & Content Manager MEAAPAC, Accor
Strategies to simplify your digital presence - without losing your impact
Marketing
Cooper Jitts, Owner, Talk Agency
Kari Hunter, Senior Director Commercial & Revenue Management, Choice Hotels Asia- Pac
Peter Harris, CEO, LT Network
1 perfect photo is worth 1,000 bookings
Small Hotelier
A picture is worth a thousand words, and in the case of a small hotelier, it can be worth a thousand bookings. A visually appealing photo gallery can help guests envision their stay and create a strong desire to book with your hotel.
PUDU Robotics Tech Session
Keynotes
Esley Kwok, MD, Pudu Robotics
Expedia Marketing Session
Marketing
Michael Brennan, Director, Business Development, Expedia Group Advertising, Expedia, Inc.
Winning algorithms: The power of human-led content
Marketing
Georgia Rickard, Founder, Georgia's Media Circle
Workshop: How to Make the Most of Opportunity
Future Leaders
Samuel Vivas Imparato, Lecturer, Torrens University
Stacey Plaine, Director of Marketing & Communications, The Langham Gold Coast
How to make daggy cool
Design Talks
Rob Bartlett, Finance & Operations Executive, Bar Group
Kirsty Ludbrook, Creative Director, Ludbrook Agency
Larissa Fuller, Project Design and Delivery Manager, Drifter
From SEO to AIO: Getting Your Hotel AI-Ready
Marketing
Jackie Douglas, President, HSMAI - Asia Pacific
Masterclass: Leveraging AI for your hotel business
Small Hotelier
Modernising check-in: What to automate and what to keep human
Keynotes
Brett Salter, Head of Accommodation, ALH HOTELS
Modernising check-in: What to automate and what to keep human
Keynotes
Brett Salter, Head of Accommodation, ALH HOTELS
The first 3 ways to use AI in your hotel
Keynotes
Nick Ellis, Freelance, Freelance
Neuroscience driven design for hospitality
Design Talks
Callie Van der Merwe, Founder/Creative Director, COOOP
The art of creating luxury experiences without the luxury price tag
Keynotes
Balancing comfort and cutting-edge tech: How much is too much
Keynotes
How you can build exposure
Future Leaders
Moderator: Julie Ockerby, Creative Director, Meli Studio
Scott Bear, Lead Committee Member, Young Hotel Leaders
Lachlan Garrett, Event Sales Manager, W Sydney
How you can build exposure
Future Leaders
Moderator: Julie Ockerby, Creative Director, Meli Studio
Scott Bear, Lead Committee Member, Young Hotel Leaders
Lachlan Garrett, Event Sales Manager, W Sydney
Nailing your influencer strategy
Marketing
Moderator: Georgia Rickard, Founder, Georgia's Media Circle
Jessica Baider, Influencer & Content Manager MEAAPAC, Accor
Sustainable practices for small accommodations
Small Hotelier
Sonny Vrebac, Company Director, Bubbletent Australia
Ask me anything: Roundtables with design experts
Design Talks
Architecture
Tracey Wiles, Principal and Regional Interior Design Leader, Woods Bagot
Branding & Wellness Design
Kirsty Ludbrook, Creative Director, Ludbrook Agency
F&B Design
Deborah De Jong, Designer, Deborah de Jong Designs
Callie Van der Merwe, Founder/Creative Director, COOOP
Styling
Belinda Cendron, Owner, Sourceress
Pushing boundaries: Bold brand moves that work
Marketing
Pascale Rocher, Area Director of Marketing - Brisbane and Byron, Crystalbrook Collection
Victoria Peterson, Group Director of Marketing Performance, Salter Brothers Hospitality
Buying, selling and valuing your asset
Small Hotelier
Brett Salter, Head of Accommodation, ALH HOTELS
Developing leaders for the future
Future Leaders
Naly Silva, Executive Assistant Hotel Manager, TFE Hotels
Sid Singh, Cluster General Manager NSW / ACT, TFE Hotels
Fernando Rousseau, Executive Assistant Hotel Manager, The EVE Hotel
Turning guest wellbeing into brand value
Design Talks
Moderator: Kirsty Ludbrook, Creative Director, Ludbrook Agency
Activating brand through local experiences and partnerships
Marketing
Moderator: Victoria Peterson, Group Director of Marketing Performance, Salter Brothers Hospitality
Joshua Hunt, Co-Founder l CMO, Drifter
The Sundays resort: Designing for today's traveller
Design Talks
Syed Raza, General Manager, The Sundays, Hamilton Island Ltd.
Carrie Williams, Interior Designer, Hamilton Island Ltd.
Courtney Barry, Director of Marketing, Hamilton Island Ltd.
One industry, many paths: How we shape hospitality together
Future Leaders
Moderator: Amelia Perez, Development Manager, Hilton
Scott Bear, Lead Committee Member, Young Hotel Leaders
Elise Dao, Associate Asset Manager, Salter Brothers
Anna Church, Senior Development Manager, IHG Hotels & Resorts
Chris Boyd, Senior Associate, Investment Sales, JLL's Hotels & Hospitality Group
Strategy first: Why your creative plan beats random posting
Small Hotelier
A framework to drive bookings, not just likes
Smart budgeting: Maximizing ROI on paid ads
Marketing
Pascale Rocher, Area Director of Marketing - Brisbane and Byron, Crystalbrook Collection
Create your personal agenda –check the favourite icon
Opening Session: People & Culture Summit
People & Culture
Tourism outlook: Geopolitics & guest trends
Leaders
Moderator: Melissa Kalan, Founding Director, ARMA - Australian Revenue Management Association
"Room With A View" Podcast w/ Special Guest
People & Culture
Moderator: Grant Alchin, Chief Operating Officer, Trilogy Hotels
Cutting-edge techniques and tools for optimizing RM strategies
Revenue & Distribution
Moderator: Melissa Kalan, Founding Director, ARMA - Australian Revenue Management Association
Marit Connell, Director of Revenue, TFE Hotels
Bringing the X-Factor to your property
Design Talks
Jane Langof, Feng Shui Master, Feng Shui Concepts
Belinda Cendron, Owner, Sourceress
Melissa Collison, Owner, Melissa Collision Design
Overcoming fragmented tech adoption: How to secure owner buy-in
Leaders
Marcus Hanna, Chief Operating Officer, La Vie Hotels & Resorts
The power of the big idea: Reinvesting in guest experience
Leaders
Matthew Cameron-Smith, CEO, Voyages Indigenous Tourism Australia
What is ReLove and how to volunteer
People & Culture
Ren Fernando, Co-Founder, ReLove
Ben Stammer, Co-Founder, ReLove
CPD session: Designing for restoration and ‘No Vacancy’ rooms
Design Talks
Deborah De Jong, Designer, Deborah de Jong Designs
Building a Billion Dollar Playground: How we took Australian hospitality global
Leaders
Alexandra Ormerod, Co-Founder, Luxico
Educational Masterclass
Revenue & Distribution
Shaizeen Contractor, Chief Commercial Officer, Trilogy Hotels
Cultivating growth: How development boosts retention and outcomes
People & Culture
Dynamic pricing unpacked: Risks, rewards & real-world results
Revenue & Distribution
Rhys Dunn, Hospitality Expert, Freelance
Industry-leading approaches to green procurement
Sustainability
Danielle Schembri, Procurement Manager, Choice Hotels
Precinct development: Blending hospitality, retail & community
Leaders
Cameron Burke, Director of Development (Australasia & Pacific), IHG - InterContinental Hotels Group
How to elevate pub accommodation for the modern traveller
Design Talks
Rachel Luchetti, Principal, Luchetti Krelle
Every SQM: Rethinking the ‘empty’ in hotel assets
Sustainability
Kate Mills, CEO, Property Industry Foundation
How ProInvest's 12 hotels won their NABERS stars (and how you can too)
Sustainability
Carlos Flores, Director, Australian Built Environment Rating System (NABERS)
Cindy Van Der Wal, ESG Manager, Pro-Invest Group
Masterclass: AI & Automation for Architects
Design Talks
Jeames Hanley, Digital Technology AI/ML Lead, Buchan
Building guest loyalty and staff belonging through LGBTIQ+ Inclusion
People & Culture
Moderator: Gavin Loveday, Portfolio Director of Sales & Marketing, Fairmont Resort Blue Mountains by MGallery | Mercure Sydney | ibis Sydney World Square, Accor
Mary Hogg, Senior Director HR, Australasia, Hilton Worldwide
Jessica Keen, Industry Development & Capability Manager, Australian Tourism Export Council
Cross-functional revenue strategy: Aligning teams for growth
Revenue & Distribution
Practical frameworks for aligning Sales, Marketing, and Operations to maximize revenue opportunities.
Jurgen Ortelee, Managing Director, APAC, Integrated Decisions and Systems, Inc.
Defits that do good
Sustainability
Moderator: Ben Stammer, Co-Founder, ReLove
Ren Fernando, Co-Founder, ReLove
Michelle Fischl, Director TOGA Procure / Head of CSR, Toga Group
Rethinking operations: What high-performing hotels do differently
Leaders
Moderator: Emma Hynes, Director of Operations – Australasia & Pacific, IHG Hotels and Resorts
Grant Alchin, Chief Operating Officer, Trilogy Hotels
Wayne Taranto, Chief Operating Officer, Ovolo Group
Sunny Goo, Hotel Manager, The Langham Hospitality Group
Kayte Staraj, General Manager, InterContinental Hayman Island Great Barrier Reef, IHG - InterContinental Hotels Group
The EVE's global-local formula
Design Talks
Moderator: Emma Soutter, Regional General Manager, TFE Hotels
Ben Mellor, General Manager, The EVE Hotel
Charlotte Wilson, Senior Associate, Interior Design, SJB
Rachel Yabsley, Project Director, Architecture, SJB
What’s driving Australia’s hotel investment surge?
Leaders
Karen Wales, Head of Hotels, Transaction Services, Colliers International
Smart strategies for niche demand and distribution
Revenue & Distribution
Michael Tscherne, Group Director of Revenue, Drifter
Best practices for integrating RMS with hotel operations
Revenue & Distribution
NoVacancy 2025: The Pitch Series
Sustainability
The hotel model debate: Independent, branded, or managed?
Leaders
Tash Tobias, CEO, Salter Brothers Hospitality
Jerry Xu, CEO, La Vie Hotels & Resorts
The wellness premium: How nature-infused design commands higher room rates
Design Talks
My First Job: Innovative Gen Z engagement and new ways hotels can connect with young talent
People & Culture
last published: 01/Jul/25 04:35 GMT
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Scott Boyes, CEO,
Trilogy Hotels
Scott Boyes is currently Chief Executive Officer at Trilogy Hotels, an independent hotel management company that celebrates everything about hospitality and meeting the needs of hotel owners, guests, brands and teams.
One of the most respected and accomplished hoteliers in the Australian...
Amy Cherry, Digital Marketing Director,
Salter Brothers Hospitality
Amy Cherry is a results-driven Digital Marketing Director with a passion for driving growth and innovation in the hospitality industry. With over a decade of experience in digital marketing, Amy has a proven track record of developing and executing successful digital marketing strategies that...
Mauro Risch, The Hotel Photographer,
The Hotel Photographer
Mauro Risch is a renowned photographer specializing in capturing the essence and beauty of hotels and accommodations around the world. With a keen eye for detail and a passion for storytelling through his lens, Mauro has established himself as a leading figure in the hospitality photography...
Caspar P. Schmidt, Managing Director,
QCC Collection Group & Motif Retreats
With more than 25 years of hospitality experience Caspar brings a valuable, composed, and universal leadership style into the businesses he leads. AQ, and EQ are some of his strongest assets.
Caspar is change-savvy, a driven team motivator, a mentor, and a strategic leader. He understands the...
Kathryn Carling, Area General Manager,
Doma Hotels
Kathryn Carling brings over 20 years of industry experience to her role as Doma Hotels Area General Manager. Combining her passion for travel, hospitality and the environment, Kathryn has worked in the hotel industry throughout Japan, Canada, and Australia. She holds a Degree in Business Management ...
Juliet Ashworth, Creative Director,
CHADA
Juliet Ashworth is a thought leader and design expert responsible for the creation of concepts for hospitality design around the world.
She is an owner of renowned boutique interior architecture studio, CHADA, which has successfully completed 140 projects and is recognised as a global leader.
...
Caspar Tresidder, Owner Operator,
The Hillcrest Motel Pty Ltd
I’m the owner of Hillcrest Motel in Merimbula, having left behind a fast paced property career in Sydney in search of something more grounded and meaningful. Drawn to the charm and slower rhythm of regional life on the Sapphire Coast, I found inspiration in a classic mid century motel and set out...
Bart Sobies, Chief Executive Officer,
ibooked.online
Bart Sobies is a trailblazer in the Short-Term Rental and accommodation industries, celebrated for his innovative contributions as the founder of iBooked.Online, host of The Accommodation Show, and the STRIVE Conference series creator. With a career spanning over three decades in tech, Bart has...
Heinrich Saayman, Director,
SiLANT
Founder & CEO—HoneyBadger Technologies & SiLANT | Simplifi Group of Companies
Heinrich Saayman is a serial entrepreneur and hospitality technology leader who has scaled multiple companies into one of the most contracted digital infrastructure providers across Australia, New...
Heinrich Saayman, Director,
SiLANT
Founder & CEO—HoneyBadger Technologies & SiLANT | Simplifi Group of Companies
Heinrich Saayman is a serial entrepreneur and hospitality technology leader who has scaled multiple companies into one of the most contracted digital infrastructure providers across Australia, New...
Malakai Yeomans, Operations Manager,
Doma Hotels
Malakai is an experienced hotelier with over a decade in the hotel industry and a passion for delivering exceptional guest experiences. Beginning his career in housekeeping and guest services, he quickly rose through the ranks to his current role as Operations Manager for the Realm Precinct at DOMA ...
Malakai Yeomans, Operations Manager,
Doma Hotels
Malakai is an experienced hotelier with over a decade in the hotel industry and a passion for delivering exceptional guest experiences. Beginning his career in housekeeping and guest services, he quickly rose through the ranks to his current role as Operations Manager for the Realm Precinct at DOMA ...
Juliet Ashworth, Creative Director,
CHADA
Juliet Ashworth is a thought leader and design expert responsible for the creation of concepts for hospitality design around the world.
She is an owner of renowned boutique interior architecture studio, CHADA, which has successfully completed 140 projects and is recognised as a global leader.
...
Mauro Risch, The Hotel Photographer,
The Hotel Photographer
Mauro Risch is a renowned photographer specializing in capturing the essence and beauty of hotels and accommodations around the world. With a keen eye for detail and a passion for storytelling through his lens, Mauro has established himself as a leading figure in the hospitality photography...
Jade Cooper, Director of Marketing,
M&L Hospitality
With over 20 years of experience in the hospitality and professional services industries, Jade Cooper is a recognised leader in marketing and communications. Since joining M&L Hospitality in 2009, Jade has progressed to her current role as Director of Marketing and Communications, where she...
Matthew Peade, Director of Learning & Organisational Development,
TFE Hotels
Matthew, a Learning and Organisational Development leader who specialises in creating and implementing transformative learning strategies and development initiatives in the Hospitality industry.
Currently the Director of Learning and Development at TFE Hotels, he develops and leads the L&OD...
Justine Coathalem, L&OD Business Partner,
TFE Hotels
I’m a dedicated learning and development professional with a strong foundation in hospitality operations and a passion for helping others grow. I currently work as an L&OD Business Partner at TFE Hotels, where I design and deliver our internal leadership development programs that support future ...
Jay Hore, Area General Manager, ACT,
TFE Hotels
Experienced hotelier. Passionate Leader. Thrives in a fast-paced environment. And, like TFE Hotels, speaks Australian Hospitality.
Jay began his hospitality career in cookery before completing an Advanced Diploma in Hotel Management. He joined TFE Hotels in 2008 as a Receptionist at Adina...
Juliet Ashworth, Creative Director,
CHADA
Juliet Ashworth is a thought leader and design expert responsible for the creation of concepts for hospitality design around the world.
She is an owner of renowned boutique interior architecture studio, CHADA, which has successfully completed 140 projects and is recognised as a global leader.
...
Kris Abbey, Founder and Managing Director,
Spa and Wellness
Kris Abbey is a prominent leader in the wellness industry, with over 30 years of dedicated experience spanning health, fitness, and nutrition. As the visionary founder of the Wellness Summit, the Asia Pacific Spa & Wellness Awards, and the influential Spa & Wellness Media brand, Kris has...
Naomi Hammond, Director of PR & Communications, Pacific,
Accor
Naomi Hammond is the Director of PR & Communications for Accor Pacific, with a wealth of experience in public relations, corporate affairs and communications across leading hospitality and entertainment brands, including Accor, The Star Entertainment Group and Mantra Group.Â
Naomi is known for ...
Kate Branch, Chief Marketing Officer,
Emerald City Hotels
Kate Branch is the Chief Marketing Officer for an Australian hotel brand Emerald City Hotels with the signature property The Albert Mosman. With an impressive skill set in both creative direction and business strategy, she oversees the development and execution of innovative marketing campaigns...
Kate Branch, Chief Marketing Officer,
Emerald City Hotels
Kate Branch is the Chief Marketing Officer for an Australian hotel brand Emerald City Hotels with the signature property The Albert Mosman. With an impressive skill set in both creative direction and business strategy, she oversees the development and execution of innovative marketing campaigns...
Amy Cherry, Digital Marketing Director,
Salter Brothers Hospitality
Amy Cherry is a results-driven Digital Marketing Director with a passion for driving growth and innovation in the hospitality industry. With over a decade of experience in digital marketing, Amy has a proven track record of developing and executing successful digital marketing strategies that...
Sarah Derry, CEO,
Sarah Derry
Sarah is an experienced CEO, business leader, and executive coach with over 30 years of diverse industry experience. She is currently the CEO of Homeward Bound (HB), a global leadership initiative working towards greater diversity in leadership by 2036. Sarah is also the Founder and Director of...
James Goodwin, Chief Executive,
Accommodation Australia
James Goodwin was appointed Chief Executive of Accommodation Australia (AA) in September 2024.
AA is the national body representing the interests of hotels, motels and accommodation providers. There are more than 1,000 member properties who collectively have more than 120,000 accommodation rooms...
Margy Osmond, CEO,
Transport and Tourism Forum
Margy Osmond is the Chief Executive Officer of the Tourism & Transport Forum, assuming the role on 1 October 2014. Margy has extensive experience in policy development and advocacy, politics, membership organisations, management, media and public relations. Before joining TTF, Margy was the...
Matthew Burke, Regional Director - Asia Pacific ex China,
STR
Matthew Burke is Regional Director – APAC ex China. He has 20 years of experience in hospitality originating from an operations and revenue management background.
With a passion for analysis of the hospitality industry he works to increase the engagement in hospitality data intelligence and...
Scott Boyes, CEO,
Trilogy Hotels
Scott Boyes is currently Chief Executive Officer at Trilogy Hotels, an independent hotel management company that celebrates everything about hospitality and meeting the needs of hotel owners, guests, brands and teams.
One of the most respected and accomplished hoteliers in the Australian...
Ozge Fettahlioglu, Managing Director,
Cocoplum Design Studio & Boxareno Modular Constructions
Delivering the full interior of a 250-room Swissôtel—walls, custom furniture, even ‘Do Not Disturb’ signs—truly wellness-designed from our in-house factory.
Founder of Cocoplum Design Studio and Boxareno Modular Constructions, Ozge Fettahlioglu creates hospitality spaces that don’t just...
Nathan Cox, Vice President Operations NSW & ACT – Premium, Midscale & Economy,
Accor
Nathan is a seasoned hotelier with over 20 years of experience having held senior roles at Accor, Radisson, Kempinski and wotif.com in Australia and the UK. Formerly General Manager at Pullman, Novotel and Ibis Sydney Olympic Park, and Executive Assistant Manager at Sofitel Brisbane Central, he now ...
Ben Salter, Director of Distribution & Systems,
Trilogy Hotels
Ben Salter is Director of Distribution & Systems at Trilogy Hotels. He is responsible for the systems that underpin Trilogy’s innovative approach to distribution and revenue management.
Ben brings over three decades of industry experience leading teams in revenue management, sales and...
Nathan Cox, Vice President Operations NSW & ACT – Premium, Midscale & Economy,
Accor
Nathan is a seasoned hotelier with over 20 years of experience having held senior roles at Accor, Radisson, Kempinski and wotif.com in Australia and the UK. Formerly General Manager at Pullman, Novotel and Ibis Sydney Olympic Park, and Executive Assistant Manager at Sofitel Brisbane Central, he now ...
Richard Crawford, Vice President Hotel Development, AU, NZ & Pacific,
Marriott International
Richard Crawford is Marriott International’s Vice President of Hotel Development for Australia, New Zealand and the Pacific.
Marriott International (NASDAQ: MAR) is the world’s largest hotel company, with more than 800,000 people and 9,300 hotels across 144 countries.
Richard Crawford co-founded...
Tarni Nankervis, Operations & ESG,
Toga Group
Tarni Nankervis is a leader in operations and ESG strategy, currently driving social impact initiatives at TOGA Group. With a background in law, she spearheads innovative programs that repurpose under-utilised hotel assets to address housing insecurity, reduce environmental waste, and strengthen...
Charlie Douty, Founder & Director,
Welcome With Pride
Charlie Douty is the Founder of Welcome With Pride, Australia’s leading LGBTIQ+ inclusive tourism training and accreditation program. Welcome With Pride works with hotels and accommodation providers including Accor, Hilton and Hyatt to deliver consistently inclusive guest experiences and create an...
Telena Frost, Director of Revenue Management APAC,
Choice Hotels
Telena Frost has 20 years of experience in the hotel industry, with over a decade dedicated to revenue management. She joined Choice Hotels Asia-Pac in 2017 as the first Revenue Manager for the region. Now, as Director of Revenue Management, she oversees a team dedicated to driving revenue results...
Nicholas Ooi, Investor,
Investible
Nick is part of the investment team at Investible, an early-stage venture capital firm with offices in Sydney and Singapore, investing in Pre-seed to Series A tech startups across ANZ and Southeast Asia. Prior to Investible, he worked at Superseed Ventures (Reece Group's corporate venture...
Caspar P. Schmidt, Managing Director,
QCC Collection Group & Motif Retreats
With more than 25 years of hospitality experience Caspar brings a valuable, composed, and universal leadership style into the businesses he leads. AQ, and EQ are some of his strongest assets.
Caspar is change-savvy, a driven team motivator, a mentor, and a strategic leader. He understands the...
Scott Boyes, CEO,
Trilogy Hotels
Scott Boyes is currently Chief Executive Officer at Trilogy Hotels, an independent hotel management company that celebrates everything about hospitality and meeting the needs of hotel owners, guests, brands and teams.
One of the most respected and accomplished hoteliers in the Australian...
Ozge Fettahlioglu, Managing Director,
Cocoplum Design Studio & Boxareno Modular Constructions
Delivering the full interior of a 250-room Swissôtel—walls, custom furniture, even ‘Do Not Disturb’ signs—truly wellness-designed from our in-house factory.
Founder of Cocoplum Design Studio and Boxareno Modular Constructions, Ozge Fettahlioglu creates hospitality spaces that don’t just...
Cass Champion, Founder,
My First Job
Cass Champion is the founder of My First Job, a purpose-led platform connecting young Australians with their first employment opportunities through tools, confidence-building programs, and real industry network exposure.
With a background in hospitality and education, Cass brings a unique...
