Small Hoteliers @ NoVacancy

 

Are you responsible for ‘doing it all’ in your accommodation property? Faced with the same challenges of large accommodation providers you compete with but without layers of team members?

Put yourself in the best position to win at NoVacancy. Get access to two days of ideas and inspiration. You’ll meet hundreds of suppliers with thousands of products that can enhance your guest experience, optimise your operations and maximise your profits.

Join us at the Small Hotelier Summit, a conference dedicated to helping you navigate the OTA landscape, drive higher occupancy, refresh your interiors without huge budgets and much more.

You’ll also be in great company, with thousands of smaller operators just like you coming from all over Australia and New Zealand.

 

VIEW THE AGENDA

Small Hotelier, Wednesday 17 September 2025

Devrin Carlson-Smith
09:30

Building the AI-powered hotel: Architecture, integration, and scalable solutions

Devrin Carlson-Smith, Chief AI Officer, Hampshire Property Group
Jessica Baider
Small Hotelier
09:55

Masterclass: Influencer strategy for independents

Mauro Risch
Small Hotelier
10:40

1 perfect photo is worth 1,000 bookings

A picture is worth a thousand words, and in the case of a small hotelier, it can be worth a thousand bookings. A visually appealing photo gallery can help guests envision their stay and create a strong desire to book with your hotel. 

Heinrich Saayman
10:40

The art of creating luxury experiences without the luxury price tag

Panel discussion
11:05

The first 3 ways to use AI in your hotel

Bart Sobies
Small Hotelier
11:30

Masterclass: Leveraging AI for your hotel business

Greg Spicer
12:15

Behind the PMS & POS Screens: Guest facing, staff-facing, or headless interfaces?

Panel discussion
Small Hotelier

Sustainable practices for small accommodations

Esley Kwok
13:50

PUDU Robotics Tech Session

Tamie Matthews
Small Hotelier
14:15

From hidden gem to fully booked: Practical steps to get found and get booked

As an accommodation provider your goal is to be desirable and effortlessly bookable. Join us for a focused session where we'll reveal 10 simple, actionable strategies you can implement today to significantly enhance your:

  • Reach: Get seen by more potential guests.
  • Visibility: Stand out in a crowded market.
  • Bookability: Make it irresistible and easy for guests to secure their stay.
Panel discussion
Small Hotelier

Buying, selling and valuing your asset

Panel discussion
14:40

What does a smart tech stack look like in 2025?

James Lemon, Global Lead - Hospitality, Travel & Leisure, Stripe
Kate Branch
Small Hotelier
15:50

Strategy first: Why your creative plan beats random posting

A framework to drive bookings, not just likes

Panel discussion
16:15

Your cloud budget: Planning for subscription tech

last published: 10/Jul/25 15:55

Why Small Hoteliers are attending:

 

1. Connect, network and share stories with other Small Hoteliers

 

2. See what new tech there are to help drive higher occupancy, navigate the OTAs and boost your bottom line

 

3. Learn from peers and experts in the Small Hotelier Summit

Here’s what they have to say:

Where & When

ICC Sydney Exhibition Centre
Darling Harbour, Sydney

Wednesday 17 September 2025
Thursday 18 September 2025
Open 9:00am – 5pm daily

 

Contacts

Sponsorship Enquiries
Matthew.Gatfield@terrapinn.com

 

Speaking Enquiries
Katarina.Mesarovich@terrapinn.com

 

Marketing Enquiries
Laura.Flannery@terrapinn.com