People & Culture Summit @ NoVacancy
‘Engaged employees in Australia are 18% more productive than their disengaged counterparts, leading to a significant boost in overall organisational performance.’ Gallup. (2022). State of the Global Workplace Report.
This year we are excited to announce the highly anticipated People & Culture Summit.
As the industry continues to evolve and adapt to new challenges, it becomes increasingly clear that the well-being of our most valuable asset—our employees—is paramount.
Accommodation professionals often face unique pressures and stressors, from managing guest expectations to maintaining high service standards. This summit aims to provide a platform for open discussions, innovative solutions, and actionable strategies to prioritize mental well-being in our workplaces.
Key takeaways for the audience include:
- Effective strategies to combat the talent shortage and retain top employees.
- Practical methods to shape a positive and inclusive workplace culture.
- Innovative recruitment strategies to attract high-calibre talent.
Stay tuned for more exciting speaker announcements!
Join us at the People & Culture Summit to embrace your workforce’s full potential, conquer the hurdles that stand in your way, and gain actionable insights to enhance employee well-being.
VIEW THE AGENDA
People and Culture Summit (Glasshouse), Thursday 19 September 2024
Creating and communicating career pathways to employees
Defining your career path is key to realizing your vision, and education plays a crucial role. In this session, panelists will share tips and actions to help you explore career options that align with your experience and unlock your potential. Discover various approaches to achieving your life goals and take charge of your professional journey.
Cultural Sensitivity: Training for Global and Multicultural Teams
This panel will explore strategies for implementing cultural sensitivity training in global hotel chains, focusing on key components for diverse workforces, overcoming challenges, and addressing resistance. Panelists will share examples of positive impacts on employee and guest interactions, customization of training to local cultures, and metrics for measuring effectiveness. The discussion will highlight the role of leadership in promoting cultural competency, ongoing training development, and strategies for fostering inclusivity beyond formal programs. Practical approaches to resolving cultural misunderstandings will also be explored.
Looking after your employees: Initiatives shaping positive workplace culture and well-being
This panel session will explore key strategies to create a positive work environment while balancing the demands of the hospitality industry. Nicole will open with a welcome and engage the audience with a room voucher prize for the most innovative question.
The panel, featuring top industry leaders, will examine topics such as maintaining employee well-being in luxury hospitality, embedding workplace culture in growing companies, talent retention in a competitive market, and balancing commercial success with employee welfare.
Audience interaction is encouraged, with discussions delving into cross-brand collaboration to improve workplace culture and industry-wide challenges like the shortage of chefs and long hours. Panelists will also reflect on scaling culture across regions and brands, offering insights into adapting well-being initiatives for diverse markets.
Where & When
ICC Sydney Exhibition Centre
Darling Harbour, Sydney
Wednesday 18 September 2024
Thursday 19 September 2024
Open 10am – 5pm daily
Contacts
Sponsorship Enquiries
Matthew.Gatfield@terrapinn.com
Speaking Enquiries
Genevieve.Page@terrapinn.com
Created by
Terrapinn is proud to be a member of isla.
Working together to build sustainable events