WHY ATTEND?

The Biggest Hotel Industry Gathering, The Best Products and Solutions

NoVacancy is where our $18 billion industry gathers as a community to discover, explore and experience the trends shaping the future of our business.

Immerse yourself in two full days of thought-provoking ways to win.

Demo, touch, hear and unearth the strategies that will change the way you deliver better guest experience and better profits.

Change is Already Here. Are You Ready?

Dazzle Your Guests

From personalisation through the entire booking and stay process to in-room experience and your dining offering, guests are demanding perfect touch points end-to-end and are hungry for opportunities to amplify their experiences. Meet the suppliers who can help.

Evaluate Technology Solutions

We’ve got it all. From robots & AI to the hottest AV streaming services, from guest communication platforms to back office revenue and marketing software, mobile entry and everything in between. See what’s possible.

See Tech Demos →

Sustainability & Energy Efficiency

Owners are demanding optimal performance from their assets. Energy costs are on the rise and sustainability has become an operational mandate. Uncover new strategies and meet the minds behind the hottest fixes.

Explore Sustainability →

The Direct Booking Battle

The dependency on OTAs remains one of the most talked-to issues today. Sharpen your toolkit and expand your arsenal with sessions and vendors dedicated to helping you take back more control of your distribution mix. Improve your digital competency!

View Distribution Track →

Time to Refresh & Refurb

New hotels coming to market and the surge of Airbnb is forcing operators of all sizes to deliver a modern and relevant experience to guests which is seeing a surge in refurb projects. Meet the suppliers who can assist.

View Design Talks →

Record Development Pipeline

With a projected 45,000 new rooms in the development pipeline, inbound tourism numbers on the increase and ADR strong in most markets, it’s a good time to be in the accommodation sector. Watch them grow!

Hotel Technology Summit

Technology is more than a buzz word. How do you embrace the right solutions for your property while avoiding fads and hype? Hear from industry experts to help you navigate voice, AI, VR, robots, 5G, the connected room, IoT and much more.

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Sustainable Hotel Summit

Owners, guests and the environment are demanding more from us! This summit uncovers how to implement sustainability initiatives that reduce costs, improve operating efficiency and deliver better corporate social responsibility for your property.

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Hotel Marketing Summit

Customer expectations are on the rise, and reaching and capturing the attention of prospective guests getting harder. Learn from marketing gurus who’ll share expertise, hot tips and big ideas to drive your marketing strategy from mediocre to mastermind.

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Hotel Leaders Summit

This is where the leaders of today come to share insight, talk disruption, inspire and challenge you. They’ll delve into the issues facing our industry today, discuss what can we expect to see on the horizon and how they’re strategising accordingly.

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Future Leaders Summit

This engaging summit combines the perspectives of senior management with those of junior team members, offering a unique platform for knowledge exchange. Attendees will explore themes such as emotional intelligence, leading by example, vulnerability, and visibility through insightful panels.

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Revenue + Distribution Summit

Come with challenges, leave with solutions. A curated program specifically for revenue and distribution professionals juggling channel costs, revenue leakage, shifting customer journeys, and a changing distribution landscape that includes voice, AI, VR and AR!

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Small Hotelier Summit

A one-day, learning event dedicated to owner operators responsible for ‘doing it all’. Get blueprint tactics to drive more direct bookings, navigate the OTAs, drive higher occupancy, manage guest expectations and ultimately boost your bottom line.

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People & Culture Summit

As the industry continues to evolve, it becomes clear that the well-being of our most valuable asset - our employees - is paramount. This summit provides a platform for open discussions and actionable strategies to prioritize mental well-being in workplaces.

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Design Talks

Created for those who lead or contribute to the style and design of their properties, the program brings together the most influential and innovative voices in the industry ready to share their vision, thought process, case studies and approaches to astounding hospitality design.

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Speakers

Adrian Williams
Chief Operating Officer
Accor

Sarah Derry
Group Chief People Officer Group
The Star Entertainment Group
Karen Jones
CEO
Destination NSW

Marlene Poynder
General Manager
Waldorf Astoria Sydney
Rob Dougan
Executive General Manager, Strategy and Culture
Tourism Australia

Grant Alchin
Chief Operating Officer
Trilogy Hotels
Nicole Downs
Managing Director AU
Ovolo Group Limited

Vivian Zhang
Director of Human Resources
Capella Sydney
Matthew Burke
Regional Director, APAC ex China
STR

Emma Hynes
Director of Operations – Australasia & Pacific
IHG Hotels & Resorts
Michael Klim
Olympian
Olympian

Gemma McCourt
Chief Operating Officer
Mandala Hotels and Resorts
Yvette Thompson
GM - Sales & Marketing ANZ
Intrepid Travel

Alexandra Carlton
Leading Freelance Writer
Gourmet Traveller
John Zeckendorf
Principal
Mandala Hospitality Group

Scott Boyes
CEO
Trilogy Hotels
Sofia Geraghty
Deputy Editor
Travel Weekly

Caspar P. Schmidt
Managing Director
QCC Collection Group
Scott Bear
Lead Committee Member
Young Hotel Leaders

Jimmy Bradey
Founder
Liquid and Larder
Peter Chapman
Chief Marketing Officer
Reflections Holidays

Danelle Ayers
Founder & Director
Studio Moda
Rhys Dunn
Director Of Revenue
Swissotel Sydney

David Brook
General Manager
Paradise Resort Gold Coast
Ian Cheah
Director, SMB Sales
PayPal

Stephen Hollow
GM
QT Sydney
Katie Cage
Director, Loyalty & Marketing
Choice Hotels

Amanda Campbell Browne
Director of Revenue
Sofitel Sydney Darling Harbour
Rowena Carter
Regional Director of People & Culture
Four Seasons

Juliet Ashworth
Creative Director
CHADA
Oliver Corrin
Founder
How To Brand It

Brian Collins
Director of Sales, NSW, QLD & ACT | Hospitality
Amadeus
Stephen Cossetto
General Manager
Mercure Sydney Blacktown

James Cowlishaw
Channel Partnerships Sales Manager
PayPal
Craig Dennington
Director of Sales - ANZ, Pacific, Thailand
Agilysys

Lisa Gallagher
National Revenue & Distribution Manager
ALH HOTELS
Andy Dharmani
CTO & Co_Founder
Myma.ai

Jana Doebbert
Director, Amadeus Advertising APAC
Amadeus
Belinda Cendron
Interior Stylist
Sourceress Interiors & Styling

Amanda Cottome
Director of Operations - Pacific
La Vie Hotels & Resorts
Jackie Douglas
President
HSMAI - Asia Pacific

Charlotte Freeman-Hall
Travel Journalist
Freelance
Emma Nedov
Olympian & Founder
Olympian

Mike Evans
Travel Intelligence Specialist
Amadeus
Ren Fernando
Co-Founder
ReLove

Gianluca Ferrari
Marketing Specialist
Technogym Australia Pty Ltd
Jessica James
General Manager
QT Hotels & Resorts

Mundanara Bayles
Managing Director and Co-Founder
BlackCard
Paul Fischmann
Entrepreneur
8Hotels

Adam Britton
Product Director
Mews
Lachlan Garrett
Sales Manager
W Sydney

Natalie Godward
Chief Executive Officer
NSW Tourism Association
James Goodwin
CEO
Accommodation Australia

Scott Griffin
Commercial Analyst
Hyatt Regency Sydney
Lachlan Harris
Group Director of Commercial
La Vie Hotels & Resorts

Dan Ciocoiu
Global Head of Amadeus Advertising
Amadeus
Joshua Hunt
Co-Founder l CMO
Drifter

Andrew Hewitt
Group Manager
Rambla Group
Ozge Fettahlioglu
Founder
Cocoplum Design Studio

Moana Heal
Principal Solution Engineer, Hospitality JAPAC
Oracle Corporation Australia
Nicholas Hurley
Managing Director
Veritasus Consulting

Janette Illingsworth
CEO
Worth Coaching
Cooper Jitts
Founder
Talk Agency

Malcolm Hazelton
Director of Sales - New Zealand & South Pacific | Hospitality
Amadeus
Rachel Jones
Co-Founder & Director
Helm

Melissa Kalan
Commercial Director
DOMA Hotels
Bert Goethals
Director of Sales
Amadeus

Rudy Kalele
Director of Revenue and Distribution
Iconic Hotels by Geocon
Ravinder Kalvakuntla
Founder & Principal Consultant
Prompt Hospitality Tech

Darren Karshagen
Senior Director
Expedia Group
Mehwish Kazim
Founder & Design Director
MK Atelier

Elissa Keenan
CEO
Ecotourism Australia
Joe Kiernan
Director M&A APAC
Mews

Mardi Sparrow
Chief People Officer
Trilogy Hotels
Rebecca King
Creative Director and Interior Designer
Antica Projects

Helen Kuo
Partner
FK Architects
Dale Lawrence
Director
The Hotel Help Collective

Yoomi Lee
Director of Sales
W Sydney
Gareth Long
Head of Asset Management
Axsia HTL

David Stubbs
Owner
The Berry View
Timo Lorenzen
General Manager
lyf Bondi Junction Sydney

Kirsty Ludbrook
Branding Director
Ludbrook Agency
David Madden
Founder
MBM Australia

Elena Martiniuc
Director of Business Development
Mandala Hotels and Resorts
Tamie Matthews
CEO + Founder
RevenYou

Alan Mc Mahon
Director
MAC Design Studio
Cushla McFadden
Director
Tom Mark Henry

Shaishav Mehta
Development & Operations Manager, Australasia
BWH Hotels
Teigan Nash
The Great Outdoors - TV Presenter
Seven Network

Justin Newton
Director
House Made Hospitality
Julie Ockerby
Director, Design Strategy
WMK Architecture

Simon Pawson
Dean
Blue Mountains International Hotel Management School
Guy Peterson
CEO
Redhill Hospitality

Dominic Pinto
Director of Sales
Oracle Hospitality
Haley Purdon
Director Lodging Oceania
Expedia Group

Tynan Reeves
Marketing Expert
Travel & Hospitality
Diana Rico-Roa
Director
ESG PLUS

Matty Roberts
CEO
The Holidayist Group
Brett Salter
Head of Accommodation
ALH HOTELS

Ben Salter
Director of Distribution & Systems
Trilogy Hotels
Nick Sanders
Senior Manager, Field Marketing
Marriott International

Jerry Schwartz
Director
Schwartz Family Co
Ben Stammer
Co-Founder
ReLove

Su-Lin Tan
Senior Reporter
Green Street News: Australia
Tom Reed
Business Development Manager
Pan Pacific Hotels Group

Jennifer Ngu
Creative Director
Medusa Hotel Sydney
Kirsten Stanisich
Director
Richards Stanisich

Emily Stephens
Founder
The Accommodation Project
Jane Langof
Feng Shui Master
Feng Shui Concepts

David Sude
Group GM
QT Hotels & Resorts
Callie van der Merwe
CEO
COOOP.co

Alicia Szerszyn
Sales and Marketing Manager
Paradise Resort Gold Coast
Peter Thomas
Chief Marketing & Product Officer
Smartpay

David Thompson
CEO & Co - Founder
Myma.ai
Andrew Turner
Group GM Technology & Digital
EVT

Patrick Van der Wardt
Principal Advisor
The Hotel IT Guy
Anna Verghese
Founding Director
Cerulean

Samuel Vivas Imparato
Lecturer
Torrens University
Sonny Vrebac
Company Director
Bubbletent Australia

Kelley Wacher
Leadership behavioural Coach & Facilitator
Corporate Magic
Yiwei Wang
Senior Regional Manager, Business Development APAC
Expedia Group

Tracey Wiles
Principal, Global Sector Leader – Hospitality Interiors
Woods Bagot
Rachel Wood
Senior Sales Manager
W Hotels

Nana Aryee
Program Director
Global GreenTag International
Mary Haddock-Staniland
Chief Organisation Enablement Officer (COEO)
Burnett Foundation Aotearoa

Charlie Pridham
Director | Client Relations
Dezign
Brian Steel
ex Global Head of Training and Development
Seagrass Boutique Hospitality Group

Dary Milani
Co-Founder
Hunter Education Group
Julia Farleigh
Associate
Woods Bagot

Frank Pitsikalis
SVP & Chief Marketing Officer
Agilysys
Stacey Ashley
CEO
Stacey Ashley

Kritty Ghosh
University Lecturer
Torrens University Australia
Lynda Ugarte-Carral
Non Executive Director (Independent)
Service and Creative Skills Australia (SaCSA)

Felicia Mariani
Non Executive Director
Melbourne Food & Wine
Patrick Andres
Regional Vice-President Hotels and Restaurants
Oracle

Sundip Mace
Owner & Advisor
Sun Maison
Julianne Bagnato
Co-Founder, Operations Manager
Brae - Restaurant & Accommodation

Rebecca Griffiths
Director of Digital Marketing
Drifter
Paul Hewett
CEO
In Marketing We Trust

Kylie Lukic
Group General Manager
Equeva Hotel Group
Mel Porter
General Manager
Porters Plainland Hotel

Liam Wallis
Founder & Managing Director, Head of Projects
HIP V. HYPE
Sharon Cauldwell
Area Director of Sales - Queensland
Crystalbrook Collection

Elise Dao
Associate Asset Manager
Salter Brothers
Hayden Djakic
Senior Associate I Sector Lead - Hospitality
Buchan

Nick Jackson
Consultant
Edge Impact
Carol Leung
Senior Associate | Interiors Lead
Buchan

Gina McNamara
Co-Founder
The Tamborine Boutique Hotel
Rod Munro
Managing Director, Australasia
BWH Hotels

Georgia Warren-Myers
Head of Sustainability Strategic Value Advisory - Global
JLL
Shynal Kumar
IT Manager
Outrigger Fiji Beach Resort

Flore-Anne Carlet
Project Manager Sustainability
Accor
Damian Corney
CEO
Grafico Group

Anurag Jain
EVP and Head-commercial, APMEA RateGain & Sojern
SOJERN X RateGain
Kate O'Brien
Director - Commercial Strategy
Gain Traffic

Joe Stella
Creative Director
22degrees
Michael Bongiovanni
Enterprise Sales Director
Cendyn

Rory Clayton
Industry Lead
TikTok
Shaizeen Contractor
Chief Commercial Officer
Trilogy Hotels

Sally Cook
Co-Founder
Pasquale Cook
Jack Davis
Director
Blackwood Development

Sophie Di Pasquale
Co-Founder
Pasquale Cook
John Eussen
Director
eussen: Creative Network Marketing

Pip Harley
Chief Sustainability Officer
Campus Living Villages
Aldijana Imamovic
Marketing Manager
Amora Hotel Jamison Sydney

Sankar Narayan
CEO & MD
SiteMinder
George Robinson
Director
Blackwood Development

Kate Asimus
Lead Digital Asimus
Talk Agency
Markus Feller
CEO
likeMagic AG

Elizabeth Freeman
Senior Industry Manager, Travel & Export
Google
Murphy Mathew
Manager, Solution Engineering & Consulting - APAC
IDeaS Revenue Solutions

Sam Rich
Founder
Visaible
Matthew Clark
Director of Sales & Presales, APAC&ME
Shiji Group

Catriona Dixon
Top Bird
Toothless Parrot Communications
Belinda Montgomery
Program Manager
Travel Industry Mentor Experience (TIME)

Iwan Sunito
Chief Executive Officer
One Global Resorts
Emma Soutter
EGM Hospitality
Crown Resorts

Monique Jeffrey
Director, Mainstay Suites
Choice Hotels
Niko Stacher
Senior Manager, Sustainability APACx
Hilton

Katya Wachtel
Editorial Director
Broadsheet
Patricia Brennan
Senior Director - Business Development, APAC & ME
Shiji Group

Anthony Stevens
General Manager
Shiji Group
Kirsty Boyes
Area People and Culture Manager
Rydges Resort Hunter Valley

Lisa Brown
General Manager
Crystalbrook Collection, Cairns
Ben Dircks
General Manager
FDC Fitout & Refurbishment

Matt Hill
General Manager
Novotel Sydney Darling Square
Grant Sayer
Chief Information Officer
Voyages Tourism Australia

Ricky Schulze
Regional Solution Key Account Manager H&R (APAC
Technogym Australia Pty Ltd
Justin Shumack
Director of Product
TFE Hotels

Avril Treasure
Editor, Sydney
Time Out
Mike Watson
Head of Design
Dezign

Jeremy Colahan
Founder
Retro Motel Collective
Mei McNamara
ESG Manager
Salter Brothers

Phoebe Cridland
Olympian
Olympian
Emilie Howe
General Manager
eeger

Emma McKeon
Olympian
Emma McKeon
Richmond Sear
General Manager Accommodation
Intrepid Travel

Chris Stratton
Senior Digital Product Manager
Reflections Holidays
Anurag Jain
Executive Vice President - APAC & MEA
RateGain

Olivia Chylinski
Interior Designer
Bates Smart
Yu Jun Tan
Vice President, Airport & Border Authority, Pacific
Amadeus

Patricia Tusquets Twose
Manager, Customer Performance APAC
Amadeus
David Sawers
Co-Founder
Motel Help Collective

Dianne Collie
CEO/Director
motelsos.com
Macarena Calisto Ovalle
Stakeholder Engagement
Australian Built Environment Rating System (NABERS)

Kate Coughlan
Market Director of Sales, Western Market - ANZ & Pacific
Marriott International
George Hudson
Key Account Manager
Shift4

Duncan McLaren
Owner Operator, GM
Econo Lodge Border Gateway Wodonga
Amanda Ting
Researcher
Torrens University

Cindy Van Der Wal
Senior ESG & Communications Manager
Pro-Invest Group
Jessica Wardell
Impact Specialist- Accommodation and Operations
Intrepid Travel

Ruwani Weerasinghe
Director Asset Management and Acquisition
La Vie Hotels & Resorts
Nikita Beresnev
Group Director of Commercial
Nesuto

Arnaud Millécamps
Group Managing Director
Gatehouse Hospitality
Cory Hartono
Vice President Design & Technical Services
Accor

Josie Hungerford
Director of Growth and Legal Counsel
Trilogy Hotels
Shane Martin
Chief Information Officer
TFE Hotels

Catherine McLaughlin
Director Field Marketing
Marriott International
Ben Mellor
General Manager
The EVE Hotel