Small Hoteliers @ NoVacancy

Are you responsible for ‘doing it all’ in your accommodation property? Faced with the same challenges of large accommodation providers you compete with but without layers of team members?

Put yourself in the best position to win at NoVacancy. Get access to two days of ideas and inspiration. You’ll meet hundreds of suppliers with thousands of products that can enhance your guest experience, optimise your operations and maximise your profits.

Join us at the Small Hotelier Summit, a conference dedicated to helping you navigate the OTA landscape, drive higher occupancy, refresh your interiors without huge budgets and much more.

You’ll also be in great company, with thousands of smaller operators just like you coming from all over Australia and New Zealand.

VIEW THE AGENDA

Small Hotelier, Wednesday 17 September 2025

09:30

Building the AI-powered hotel: Architecture, integration, and scalable solutions

Devrin Carlson-Smith, Chief AI Officer, Hampshire Property Group

Small Hotelier

09:55

Masterclass: Influencer strategy for independents

Jessica Baider, Influencer & Content Manager MEAAPAC, Accor

09:55

Modernising check-in: What to automate and what to keep human

Brett Salter, Head of Accommodation, ALH HOTELS

Greg Spicer, Chief Executive, XNS

Small Hotelier

10:40

1 perfect photo is worth 1,000 bookings

A picture is worth a thousand words, and in the case of a small hotelier, it can be worth a thousand bookings. A visually appealing photo gallery can help guests envision their stay and create a strong desire to book with your hotel.

Mauro Risch, The Hotel Photographer, The Hotel Photographer

10:40

The art of creating luxury experiences without the luxury price tag

Heinrich Saayman, Director, SiLANT

11:05

The first 3 ways to use AI in your hotel

Nick Ellis, Freelance, Freelance

Small Hotelier

11:30

Masterclass: Leveraging AI for your hotel business

Bart Sobies, Chief Executive Officer, ibooked.online

12:15

Behind the PMS & POS Screens: Guest facing, staff-facing, or headless interfaces?

Greg Spicer, Chief Executive, XNS

13:05

Balancing comfort and cutting-edge tech: How much is too much

Moderator: Ted Horner, Owner, E Horner & Associates

Heinrich Saayman, Director, SiLANT

Small Hotelier

Sustainable practices for small accommodations

Sonny Vrebac, Company Director, Bubbletent Australia

13:50

PUDU Robotics Tech Session

Esley Kwok, MD, Pudu Robotics

Small Hotelier

14:15

From hidden gem to fully booked: Practical steps to get found and get booked

As an accommodation provider your goal is to be desirable and effortlessly bookable. Join us for a focused session where we'll reveal 10 simple, actionable strategies you can implement today to significantly enhance your:

Reach: Get seen by more potential guests.
Visibility: Stand out in a crowded market.
Bookability: Make it irresistible and easy for guests to secure their stay.

Tamie Matthews, CEO + Founder, RevenYou

Small Hotelier