Frequently Asked Questions

NoVacancy 2025 will take place on 17 & 18th September at the ICC Sydney Exhibition Centre Darling Harbour, Sydney

9am-5pm daily

Expo & Conference Hours

Wednesday 17th September
• Exhibitor access: from 8am
• Expo open: 9am-5pm
• Summits: 9.30am-4.55pm
• Networking drinks: 5.00pm-6.30pm

Thursday 18th September
• Women in Accommodation Breakfast: 8am-9.30am
• Exhibitor access: from 8am
• Expo open: 9am-5pm
• Summits: 9.30am-3.45pm

Registration opens from 7.45am each day.

NoVacancy is open to all hotel and accommodation professionals and industry attendees. Registration is required.

You can register online via our Registration Page . It’s quick, easy, and completely free.

Registration is free for all attendees.

After registering, you will receive a confirmation email. Please bring this email to the registration desk at the venue to collect your pass.

Bring your registration confirmation email to the registration desk at the venue to collect your pass from 7.45am each day. Or scan the QR code in the event app at the registration desk to print your event pass.

Please log on to the app and visit the ‘My Account’ section where you can make changes to your event pass. If you still can’t edit your pass, please enter the event with your current pass on the app, and see the staff at the registration desks who can assist with further issues on-site.

The ICC Sydney Exhibition Centre is accessible by public transport, taxi, rideshare or car. More details are on the Venue & Travel page.

Yes. ICC Sydney has two car parks located within the venue. There are several secure car parks located in and around Darling Harbour – the closest is located at Harbourside Car Park, 100 Murray Street, Pyrmont.

Yes, a variety of hotels are within walking distance. Visit our Accommodation Page for options and exclusive rates.

Yes, complimentary Wi-Fi will be available throughout the venue.

Yes. A variety of food and drink options will be available for purchase throughout the event.

Are there cloakroom or storage facilities? Yes. Cloaking is available at both Customer Service desks located on ground floor of Convention Centre and Level 2 of Exhibition.

Yes, the venue is fully accessible with ramps, elevators and accessible restrooms.

The full list of exhibitors is available here on the NoVacancy website. .

Yes, all registered attendees will receive access to the official NoVacancy event app. Use it to browse the agenda, explore the expo floor, plan meetings, and connect with other attendees.

iPhone users: Download on the App Store

Android users: Get it on Google Play

Use the NoVacancy 2025 event app to connect and schedule meetings with exhibitors before and during the event.

Yes. You’ll have plenty of chances to connect, including networking drinks on Day 1, curated 1:1 meetings through the Buyers Program and meeting scheduling via the event app.

The Buyers Program is an exclusive, curated networking initiative that connects industry buyers with leading solution providers for high-value, pre-scheduled 1:1 meetings.

Yes, the agenda covers nine educational summits: Hotel Leaders, Small Hotelier, Revenue & Distribution, Hotel Technology, Design Talks, Hotel Marketing, Future Leaders, People & Culture, Sustainability. You can browse the agenda here .

No. Sessions are first-come, first-served. Use the app to bookmark sessions and plan your day.

Sessions will not be recorded. Presentation slides may be shared at the speaker’s discretion.

Business casual is suitable for both the expo and networking functions.

All attendees must register individually.

To discuss opportunities, please contact our Event Director, Matt Gatfield matthew.gatfield@terrapinn.com or visit the Sponsor/Exhibit page

For any questions, please email us at adminau@terrapinn.com