Schedule

• Review the cuases of chronic enteropathy
• Localizing diarrhea
• Diagnostic approach and rule outs
• How to use low cost and history information to pick the right diet the first time

• What is the Animal Trauma Triage scoring, when to use and how.
• What are the benefits of using it?
• What does this mean for the patient?

Building trust and relationships within veterinary teams and with veterinary clients has never been more critical. Effective, relationship-centered communication can support the engagement of veterinary teams, the occupational wellness of veterinary professionals, and the sustainable health of veterinary businesses. This presentation will explore common communication challenges and their impacts and then build awareness and skills around intentional communication, active listening, empathy in communication, and relationship-building techniques.

Fostering a culture of trust, respect, and healthy interactions between colleagues and with clients enhances professional satisfaction and quality of care provided to veterinary patients honoring the human-animal bond.

Learning Objectives:

· Clarifying communication challenges and barriers and understanding the impacts

· Build knowledge and understand techniques that fortify effective, intentional communication

· Explore the elements and strategies of relationship-centered care and communication that can foster trust and support patient care in veterinary practice environments.

This presentation will introduce techniques and protocols for efficient management of animals and patients in a high volume shelter environment. It will include discussions about intake, disease and injury identification, animal movement for health, quarantine and illness protocol, medical treatments and recovery, shortening length of stay, behavior management and decompression techniques, and population health.

This presentation will introduce and deep dive into CIRDC with the different components and variables that make up the complex. It will include disease identification and prevention, treatment options and strategies for varying severities, resistant infections, coinfections, lab testing and recovery

Neurological injury recovery in animals doesn’t end at diagnosis or surgery — ongoing, structured rehabilitation is essential for restoring function, preventing complications, and improving quality of life. Veterinary nurses are central to this process, providing hands-on care, monitoring progress, and guiding owners.

This lecture will cover the science of neuroplasticity and how targeted, repetitive exercises strengthen neural pathways. We will review common neurological conditions, prognosis factors, and practical starting points, including assessment of reflexes, management of abnormal muscle tone, and the importance of following the Neurodevelopmental Sequence. Practical techniques and safe progression to advanced exercises will be discussed alongside assistive devices, home modifications, and early mobilisation principles.

We will also address toileting challenges, monitoring strategies, red flags for reassessment, and effective client communication to enhance compliance and outcomes. Real-life case studies will illustrate how a stepwise, stability-before-mobility approach supports recovery in a variety of patients.

• The Education Gap
• The Hidden Cost of Crisis Care
• Education as Preventive Medicine
• Turning Consults into Lasting Behaviour Change
• The Future of Exotic Practice