CONFERENCE AGENDA DAY 2

PANEL Driving innovation: Meeting the demand for affordable x-border payments

• The rapid pace of digitalisation and market pressure for fast and transparent transactions
• What is beyond bank-Fintech collaboration?
• The future of x-border ‘real-time’ payments
• Keeping costs down: for the bank and the customer

PANEL Is blockchain living up to the hype?

• Making transactional processes faster and cheaper
• Cost implications when integrating new and existing tech
• Applications in the real world: successfully converting this invention into innovation
• Storing data in a secure manner, while eliminating fraud

PANEL When will alternative payment channels gain acceptance?

• A global overview
• The impact on traditional payments
• Current ecosystem and what is coming?
• Application of new technologies
• How emerging marketing are driving the payments transformation

The future of remittances

• What does it look like?
• Innovations to impower customers
• Adopting a cashless mindset and usage pattern
• Evolving business models to incorporate new products

Blockchain in Fintech

Much has been said about blockchain technology yet the adoption rate in live financial systems has been low and slow. Llew looks at the potential of Blockchain in Fintech, he introduces the Fraxeum fintech startup launchpad and takes the audience on a journey of fintech innovation and discovery

Introducing: IoP Internet of Payments

• Is this the future of payments?
• The impact on market development
• How to gear up and get ready
• Encouraging opportunities for banks to play a bigger role in the lives of the customer

Instant innovation: What’s next for West Africa?

• Apps used as tools to drive the increase in cashless communities
• Is this space Fintech or Bank owned?
• What sets some innovations aside?
• Keeping in mind your customer: data security measures

PANEL Ensuring cash is no longer king

• The ever-evolving role of the bank
• Creating long lasting and accurate benefits for the market
• Making the shift to digital payments only
• How can tech beat cash?

Beat your competition: provide customers with next-gen customer experience

• Adapting to the digital age, and being where your customers want you to be
• Prioritising product management
• Creating a friendly UX app experience for your customers
• Being and remaining innovative

Making P2P payments an integral part of the financial landscape

• Giving consumers more options than ever before for sending money to their peers
• Creating a simple, speedy money transfer platform
• Transferring money in real-time
• How will low-cost, digital P2P payments affect banks and telco’s?
• Social media: making use of the viral engine for P2P payments

PANEL Ensuring cash is no longer king

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The how behind the what: data and analytics to customer retention

• The value of data and analytics in retention
• Fine tuning your messages to promote the right products
• What does big data mean for loyalty and retention?

The next-gen P2P platform: money going social

• Breaking down financial borders
• Making safety your priority
• Who and how much – using data to guide your decision

West Africa’s state of the cashless economy

• Case study over view: AlexPay
• Creating an interoperability strategy
• Having the right partners
• ‘Africa-only’ solutions
• Where are we now?

Personalize and simplify your customer journey: increase customer lifetime value (CLV)

• Making journey analytics your secret weapon
• Using real-time data analytics to increase CLV
• Correctly interpreting customer journey analytics to attain a real business impact

Top tips on simplifying B2B mobile payments

• Integrating seamlessly with current payment processes
• Allowing for real-time payments across multiple payments methods
• Using mobile B2B for global payments

PANEL Roaring to life: the next-gen digital bank 3.0

• Using the right tools in the evolving banking eco-system
• End-to-end digitisation: starting from the onboarding process
• Emergence of digital solutions with lower-cost models
• Ongoing transformation to address changing customer, regulatory and technology needs

PANEL Banking Innovation strategies: Implementing and integrating a winning digital transition

• The evolving banking innovation journey
• Going digital: the transition roadmap
• Tech innovations that are driving change
• Creating space for fintech innovation
• Being client-centric, tech-savvy, and inclusive
• Regulatory considerations

Advancing B2B x-border payments

• Fast tracking with API’s
• Having the right partnerships
• Advancing from competition to collaboration
• How is FinTech impacting B2B?

PANEL Roaring to life: the next-gen digital bank 3.0

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PANEL Banking Innovation strategies: Implementing and integrating a winning digital transition

Panel continued

What Blockchain and Digital Currencies can do for Regional Trade in Africa

• The physical and financial infrastructure needed for the Africa Continental Trade Agreement (AfCTA)
• Importance of Digital Identity and Digital Inclusion for MSMEs to not be left behind as markets open
• The role of Fintechs/Banks, Regional and Central Banks in re-defining the regional payments schemes
• The potential impact of Facebook Libra, China and South Africa Central Bank Digital Currencies on the region's B2B flows

The future of digital banking and how it is driving competition

• Digital payments as a door opener for innovation
• Digital onboarding process made easy
• Using tech to future-proof your bank
• Increase the speed and seamlessness of digital CX
• Increase the awareness and capacity to analyse and react to existing data

Introducing BoT: Banking of Things into your innovation strategy

• Building a banking and IoT strategy
• Banking of the future: Embracing technologies
• Using data collected to upsell and cross-sell innovative products
• Improve customer loyalty, while bringing in more business