CONFERENCE AGENDA DAY 1

VIP Conference Day 1: 5 November

08:45

Organiser’s opening remarks

08:50

Chairperson’s opening remarks

BANKING (R)EVOLUTION

Konstantinos Tsanis
09:00

Making change happen: Future fintech’s, innovative digital payments and more from big data

  • New sources of data and integrating the results into services
  • How retail banking is embracing unstructured data
  • Using AI for actionable data: challenges and opportunities
  • Leveraging customer insights for innovation
  • Gaining a holistic view of the customer journey using public data
Kaushalya Somasundaram
09:20

Become the banking innovation leader: Using your A B C’s - AI, Blockchain and Cybersecurity

  • Spending and investing more into your AI strategy
  • Where do all things crypto fit in?
  • Fostering innovation with blockchain
  • Using blockchain to build digital trust and combat fraud
  • Using big tech to your advantage
  • Cloud ecosystem: using your data to innovate
David Gyori
09:40

Seven Types of Mobile Wallets: Understanding the Future of Debit and Credit Cards

  • Mobile Wallets represent the most disruptive of the 30 key emerging Financial Technologies
  • Metcalf's Law and Moore's Law: exponential versus linear adoption curves in financial services
  • From African Type Mobile Money to Scandinavian Wallets; From Asian Chat Based Payments to US Proximity Payments and beyond
  • The future of Mobile Wallets: smart watch, AR payments, VR Payments, smart lenses
  • FS Ecosystem 2.0: Neobanks, MNO Wallets, Tech Giant Wallets, Independent Wallets
Elhaj Hamou
10:00

Starting with a digital only mindset

10:20

Speed Networking

10:40

Exhibition viewing, networking & refreshments

Payments

Fintech

Banking

MOBILE PAYMENTS

FINTEGRATION

ALTERNATIVE TECH

Payments
11:20

Mobile payments: Digital transformation, innovation and infrastructure

  • Driving digital transformation with AI and data
  • Keeping in mind physical and digital security challenges
  • Identifying opportunities for innovative infrastructure tech
Banking
11:20

The impact of FinTech in Microfinance

  • Reducing risk, while still improving efficiency
  • Modern trends in AI and how it impact digital lending
  • Creating a world class, digital lending service
  • Real time credit scores
Payments
11:40

What do next-gen mobile payments look like?

  • Where will biometrics take us
  • Partnerships between start-ups and incumbents
  • Combining user convenience with security
Banking
11:40

InsurTech: Opening opportunities and reshaping an industry

  • Developing customer-centric products, new value-added services and new business opportunities
  • Using innovative tech to make payments seamless
  • Using data analytics to manage risk
  • Engagement innovation
Fintech
12:00

Enticing Fintechs into your banking ecosystem

  • Speed innovation through accelerator programs
  • Putting fintech at the heart of your “reaching the unbanked” strategy
  • Understanding the customer’s needs and meeting them
Banking
12:00

The future of WealthTech

  • Reshaping the look and feel of wealth management
  • Blending customer data and personalisation with engaging digital solutions
  • Building a leading wealth firm in a digital age

ROUNDTABLES

Now’s your chance to get really interactive! Simply pick one of our roundtable topics and join the debate.
Samuel Ntow Affum
12:20

Agency Banking, opportunities and threats

Kwame Adadey
12:20

Monetizing mobile and staying competitive in P2P

Abiodun Bolarinwa
12:20

Rise of merchant-funded loyalty programs

Abiodun Bolarinwa, Team Member - Youth Banking, Access Bank PLC
Selassie Tay
12:20

Tech innovations that are driving change in digital banking

13:00

Lunch, networking & exhibition viewing

MICRO-LENDING & CREDIT

OPEN BANKING

DIGITAL ID

Payments
14:00

PANEL An enabling environment for micro-lending

  • Which models will still be successful in 2020
  • Digitisation in lending
  • Leading micro-lending and lending innovations
  • Using data to create meaningful value propositions
  • Putting the customer first, while thinking about costs
Fintech
14:00

PANEL Opening up the bank using transformative tech to your advantage

  • Embracing digital transformation and new technologies
  • Big data and the impact on the customer journey
  • Strategic collaboration to create a mutually beneficial ecosystem
  • Simplify and optimise business prosses through standardisation and optimisation
  • Creating early API dominance and going beyond the minimum regulatory requirements
Banking
14:00

PANEL The digital ID (r)evolution

  • The current digital ID landscape in West Africa
  • Where is digital ID taking us?
  • How is digital ID changing our online world?
  • Keeping it simple, user friend with a streamlined on-boarding process
  • Databases vs. Blockchain
Payments
14:40

Gen Z: the next digital credit wave

  • The various industry players and nature of information they collect
  • The role of regulation
  • Difficulties in collecting traditional information
Fintech
14:40

How to ring fence the risks in API models

  • Identify and prioritise API opportunities
  • Leveraging tech to reinvent the banking business model
  • Putting your information in an easy to use and easy to understand manner
  • Becoming more customer-centric
Banking
14:40

Digital ID: The end to end digital customer journey

  • Understanding the context, challenges and value
  • Unleashing fundamentally different customer-centric experiences
  • Using insights and advanced analytics to focus on transformation
  • Partnerships with accelerators and leading institutions

SECURITY, CYBER & AUTHENTICATION

FINCLUSION

UX & CUSTOMISATION

Payments
15:00

Security in banking: securing trust, and trusting your security

  • Using biometrics, AI and machine learning authentication as your secret weapons
  • Keeping up to date with global security threats and innovations
  • Protecting your customers personal data
Fintech
15:00

PANEL Financial Literacy: Empowering the unbanked population

  • Promoting inclusion for overall inclusive growth
  • Creating awareness that allows the unbanked to understand the tech
  • Successfully balancing financial inclusion and financial literacy
  • Overcoming the mindset of “bank accounts are not for me”
Banking
15:00

The evolving customers UX: It’s all about the customer

  • Structuring new innovative tech around the needs of your customers
  • Keeping in mind your core reason for developing this service
  • Using your customer journey to drive in-store loyalty
Payments
15:20

Three in one: Security, convenience and cool factor

  • Driving innovation whilst addressing security challenges
  • Using biometrics to combat the password
  • Fraud protection
  • Personalisation for your customers
Banking
15:20

Personalisation: the driving force to successful Mobile Financial Services

  • Assembling a real-time view of customer engagement
  • Going back to the basics: harnessing the correct data
  • Personalising the customers experience and content
  • Still remaining innovative
Payments
15:40

Responding to or shaping payment innovation: which one is authentication doing?

  • What are the benefits for banks
  • Collaboration is key
  • Answering the driving demand for innovation
  • Solving real-life problems with a touch
Fintech
15:40

The transformative role that technology plays in financial inclusion

  • Enable interoperability between digital financial service providers
  • AI’s role in the financial inclusion lag
  • Connecting payments, data and ecosystems
Banking
15:40

CX, UX & ROI: Why customer centricity is commercial

  • Leveraging the next-gen tech
  • Different measuring techniques and methods
  • What works?
  • Understanding and integrating results
16:00

Refreshments, networking & exhibition viewing

PAYMENT INNOVATION

Panel discussion
16:20

C-Suite Panel: Booming Africa: Embracing and integrating technology and innovation into the market

  • Much needed change to the ecosystem - Enabling new payment developments
  • Making payment systems a core focus
  • Cash and its position going forward
  • Opportunities for incumbents and new entrants
  • Dealing with disruption and tech for payments and financial inclusion
  • Security in an age of cyber-attacks
  • Building trust, winning the customer with unrivalled services
17:00

Chairpersons closing remarks

17:00

Party, party, party!

last published: 15/Oct/19 13:11 GMT
 

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