HOME DELIVERY AGENDA

Home Delivery World is a multi-faceted conference and exhibition experience with 260+ sessions across six tracks, providing the most comprehensive retail logistics conference in North America. Our presenters are industry leaders from all disciplines. They are selected for their relevance, dynamism and insight.

 

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Philadelphia, PA, 3 - 5 April 2019

Schedule

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Apr 408:30
Conference pass

Chairperson's Opening Remarks

Keynotes
Brittain Ladd, Vice President, Strategy, Six-Pager Consulting
Apr 408:40
Conference pass

Pennsylvania’s ‘95-year old start up’ - How GIANT is leveraging its ‘customer-centric’ approach and partnerships to drive eCommerce growth

Keynotes
  • How GIANT is driving innovation and growth throughout Pennsylvania by connecting its customer channels
  • Establishing eCommerce hubs to satisfy a growing demand in online ordering and grocery delivery
  • Embedding courage as the chief value in order to drive innovation as the speed of consumer preference shifts
Matt Simon, VP and Chief Marketing Officer, Giant Food Stores, LLC
Apr 409:10
Conference pass

The Etsy seller and the Etsy buyer – Providing a frictionless shipping experience across the board

Keynotes
  • Enabling sellers to make informed shipping decisions through advanced visibility and tracking tools
  • Maximizing buyers’ delivery experience by providing personalized offerings that cater to their needs
  • Leveraging communication and visibility tools to enable buyers and sellers to track shipments seamlessly across the delivery cycle
Roman Sobieri, Head Of Shipping, Listing Management And Payment Operations, Etsy
Apr 410:30
Conference pass

Parcel state of the union – Addressing the ever-increasing complexity of the parcel market

Last Mile & Returns Seminar
Rob Martinez, Chief Executive Officer And Co Founder, Shipware, LLC
Apr 410:30
Conference pass

Leveraging greenhouse farms near city centers to provide fresh, local produce to supermarkets 365 days a year

Grocery & eCommerce Seminar
Paul Lightfoot, Chief Executive Officer, Brightfarms
Apr 410:30
Conference pass

Panel: How the city can address congestion issues and increase curb space capacity through dynamic freight plans

Urban Logistics Seminar
Barbara Ivanov, Director, Urban Freight Lab
Christopher Eaves, Senior Civil Engineer, Seattle Department of Transportation
Diniece Peters, Director, Office Of Freight Mobility, NYCDOT
Apr 410:50
Conference pass

Extending a brand experience to last mile delivery

Last Mile & Returns Seminar
Rosemary Smith, Senior Manager, Supply Chain Development, LEGO Group
Apr 410:50
Conference pass

Combating the food desert problem, understanding when your produce was harvested and ensuring the highest quality for consumers

Grocery & eCommerce Seminar
Apr 411:10
Conference pass

Reduce your mobility costs on the back-end by getting it right the first time

Last Mile & Returns Seminar
Chris Saunders, President, Integrated Communications
Apr 411:10
Conference pass

Driving indoor vertical farming innovation to disrupt the supply chain to deliver consistently fresh produce all year round

Grocery & eCommerce Seminar
Marc Oshima, Chief Marketing Officer And Co Founder, Aerofarms
Apr 411:10
Conference pass

The Regional Freight Plan – Taking a regional approach and engaging with numerous stakeholders

Urban Logistics Seminar
Gerry Bogacz, Planning Director, New York Metropolitan Transportation Council
Apr 411:30
Conference pass

Enhancing consumer experience and reducing costs by working with third party delivery partners

Parcel
  • Third party delivery partners – what are the most important factors to achieve a “perfect” synergy?
  • Engaging with your delivery partners on customer expectations to ensure consistent experiences
  • Understanding the role third party delivery partners play to balance cost with consumer experience
Dick Metzler, CEO, LSO
Tamir Gotfried, General Manager, Global Sales, Bringg
Apr 411:30
Conference pass

Utilizing your partners to enter new waters of white glove delivery

Heavy Goods
  • The importance of integration
  • Ensuring success through collaborative partnerships
  • Pushing all parties to deliver a best in class consumer experience
Logan Crane, Vice President Of Operations, Boll & Branch Llc
Robert Foster, Senior Director Of Business Development, Ryder
Apr 411:30
Conference pass

Panel: Warehouse and distribution center placement – Analyzing key factors such as cost and market dynamics

Supply Chain
  • Understanding the importance of warehouse, and distribution center location to manage an increasingly digital operation
  • Analyzing the complexities of an eCommerce-first company building out brick-and-mortar efficiently
  • Effectively evaluating the transportation nodes within a market to avoid potential risks
  • From vendors to internal workforce – Ensuring a complete project team to properly navigate the site selection process
Moderator: Ben Conwell, Senior Managing Director, Global Practice Leader, Cushman & Wakefield
Emily Fan, Vice President, Supply Chain And Operation, Madison Reed
Josh Weingarten, Director Of Capital Markets, Triangle Equities
Bethany Clark, Senior Managing Director Strategy And Operations Logistics And Industrial Services, Americas, Cushman & Wakefield
Apr 411:30
Conference pass

‘On-the-way’ delivery: The difference is in the data

Data & Analytics
  • How a “just in time” logistics infrastructure delivers the same reliability and speed as a fixed-cost, asset-based model
  • How on-the-way uniquely flexes to address demand volatility, particularly during peak season
  • The science of predicting and utilizing excess capacity from existing resources
Marc Gorlin, Founder And Chief Executive Officer, Roadie
Apr 411:30
Conference pass

The death of fractured shopper marketing – Taking a wholistic shopper marketing approach to achieve a truly effective digital grocery commerce

Grocery
  • Taking an in-depth analysis on how to connect with consumers where they are and how to offer them choices in how they shop
  • Why online grocery is an important touchpoint for omnichannel marketers rather than a displacement of other revenue streams and traditional shopping channels
  • Exploring how supermarkets can use online grocery to grow order volume, increase basket size, boost overall shopper conversion and achieve greater customer lifetime value
Sylvain Perrier, President And Chief Executive Officer, Mercatus Technologies Inc.
Apr 411:30
Conference pass

City logistics, uberization and green initiatives – What does the future hold?

City Freight Show USA 2019
  • Offering shortened delivery windows and how congestion dictates it
  • Green initiatives – Exploring alternative drive technologies such as electric vehicles and trikes
  • Analyzing the potentials of on-demand/uberization to disrupt the goods movement system
Lee Spratt, Chief Executive Officer, Americas, DHL eCommerce
Apr 411:30
Conference pass

Building out an efficient reverse logistics network and extracting the most value out of returned products

Last Mile & Returns Seminar
Jay Kirkham, Senior Vice President Of Manufacturing, ICON Health & Fitness
Apr 411:30
Conference pass

Electric refrigeration and safety – Exploring feasible sustainable tactics and innovative technologies

Grocery & eCommerce Seminar
Chris Trajkovski, Vice President Transportation, Fleet Maintenance And Assets, C and S Wholesale Grocers Inc
Apr 411:30
Conference pass

How is the City of Philadelphia ensuring the safety and mobility of pedestrians, trucks, bikes, cars and transit?

Urban Logistics Seminar
Michael Carroll, Deputy Managing Director, City of Philadelphia
Apr 411:50
Conference pass

eCommerce in the U.S – How are shippers approaching last mile delivery?

Last Mile & Returns Seminar
Ashwin Ramasamy, Co-Founder, PipeCandy
Apr 411:50
Conference pass

Panel: How do we ensure that our packaging satisfies safety, sustainability and efficiency needs for produce & products?

Grocery & eCommerce Seminar
Moderator: Mike Newman, CEO, Returnity
Brian Jacoby, Sr. Vice President/Sales, Otter Products LLC
Benjamin Lee, Head Of Logistics, SunBasket
Christi Clinger, Chief Operating Officer, Neora, LLC
Judith Winfrey, President, PeachDish
Apr 411:50
Conference pass

Collaborative logistics and integrating freight – Leveraging communications systems to balance company costs with city efficiencies

Urban Logistics Seminar
Alison Conway, Associate Professor Of Civil Engineering, City University of New York
Apr 411:55
Conference pass

Fulfillment networks – Leveraging your networks and maintaining an efficient dropship model

Parcel
  • Extending your fulfillment network and exploring new innovations to support an increase in volume
  • Leveraging dropship and delivery networks to enable efficiency and speed in delivery
  • Collaborating with manufacturers appropriately to ensure an exceptional delivery experience
Arnaud Deshais, Chief Supply Chain Officer, Red Bubble
Apr 411:55
Conference pass

How do you evaluate in-house vs outsource for home delivery?

Heavy Goods
  • Discovering gaps and analyzing key factors between in-house or outsource
  • Urgency of customer – Knowing your customers and servicing “urgent” ones quickly
  • Building a robust reverse supply chain and determining technology application
Dennis Cohen, Head of Supply Chain, Aaron's Inc
Apr 411:55
Conference pass

Blockchain in the last mile – Revolutionizing the delivery experience for shippers, couriers and package recipients

Data & Analytics
  • Leveraging a blockchain-powered decentralized delivery platform to streamline the last mile experience for shippers, couriers and recipients
  • Holding all parties involved accountable through a transparent collateral and payment system
  • Enabling couriers to create a chain where packages can be transferred from courier to courier
Oren Gampel, Chief Executive Officer, PAKET
Apr 411:55
Conference pass

Utilizing people, process and technology appropriately to achieve full visibility and optimization in the supply chain

Grocery
  • People – Ensuring your personnel know how each item should be sourced and managed to deliver freshest food possible to the consumer
  • Maintaining mode-neutrality to achieve lowest landed cost and a true end-to-end supply chain backed by industry leading processes
  • Utilizing technology to have full visibility of physical movement and data movement coupled with an analytics engine
  • Understanding the complexities of mastering: order management, order consolidation, inventory management and replenishment
Todd Bernitt, Vice President Of Managed Services, Robinson Fresh | C.H. Robinson
Apr 411:55
Conference pass

Off the ground and into the air – Facilitating the movement of high volume inventory and goods

City Freight Show USA 2019
  • Combating infrastructure constraints and economic complexities with experimentation and technology maturation
  • Moving into aerospace - How retailers can manage high volumes of inventory and how logistics companies can connect their ports to distribution centers
  • Social acceptance and noise pollution – Addressing key barriers to aerospace and aviation
Logan Jones, Vice President, Boeing HorizonX
Apr 412:10
Conference pass

What impact will autonomous vehicles have on freight and the last mile?

Urban Logistics Seminar
Sandra Rothbard, Freight Consultant, Sidewalk Labs
Apr 412:15
Conference pass

Truck-based drone delivery – Enabling drone delivery to be scalable and aligned with federal regulations

Parcel
  • How a truck-based drone delivery system enables it to be a scalable practice rather than just an idea
  • Deploying drones from the top of a truck to stay within line of sight and align with federal regulations
  • Conducting home delivery tests to gather enough data and address barriers related to public acceptance
Jeffrey Bennett, Workhorse Group Inc.
Apr 412:15
Conference pass

Consumerization of the customer-centric supply chain

Heavy Goods
  • How can data-driven platforms connect retailers, manufacturers, carriers and consumers to make last mile deliveries of heavy goods more efficient and cost-effective?
  • Initiate last mile delivery, installation and assembly services through a single online connection
  • Give retailers and manufacturers real-time visibility to review delivery status, monitor service metrics and change deliveries
  • Give carriers item level visibility to orders, monitor deliveries in real time and manage claims
  • Harness an online consumer interface along with mobile, virtual home assistants and VR to let consumers track, plan and manage deliveries
  • Provide rich analytics, including weather and traffic data, to optimize route management and capacity planning and predictive modeling
Daniel Walsh, President, Last Mile, North America, XPO Logistics
Apr 412:15
Conference pass

Understanding the channels you are working in and implementing technologies that match with shopper expectations

Data & Analytics
  • Understanding eCommerce and implementing innovations that are sustainable and flexible to change
  • How do you ensure that the technology you are investing in is effective and matches with shopper expectations?
  • Implementing meaningful technologies such as bots in the warehouse that enable real-time changes in the warehouse
Karan Gandhi, Head Of Merchandising And Supply Chain, Boxed
Apr 412:15
Conference pass

Resource allocation and reduced picking times – Making your eCommerce operation a profitable side of the business

Grocery
  • How do you make zoning and multi-picking as cost effective as possible?
  • Metrics and labor – Leveraging your resources to reduce picking time and gain a better understanding of your workforce
  • Leveraging storage space and picking carts to fulfill orders in-store
Lee Lambeth, Director Of Ecommerce Operations, Lowes Foods
Apr 412:15
Conference pass

Alternative delivery locations and non-exclusive sites – Keeping the end-user at the forefront

City Freight Show USA 2019
  • Alternative delivery locations – How can we better manage the use of local sites?
  • Non-exclusivity – Analyzing the profound impact that site consolidation can have on delivery trips and the curb space
  • Exploring unique approaches to delivering in multi-unit buildings
Loren Vandenberghe, Director Of Transportation, Nordstrom
Apr 412:30
Conference pass

STARTUPS SHOWCASE (held in this theater)

Grocery & eCommerce Seminar
Each speaker will be given 5 minutes to present their respective technology/solution
Itamar Zur, Founder, Veho
Clancy Boyer, COO, Frayt Technologies
Jim Bramlett, Chief Executive Officer, 5 String Logistics Solutions
Pradyumna Gupta, COO & Cofounder, AVOCADO Shopping
Brad Ruffkess, CEO, Founder, BoxLock, Inc.
Matt Stachel, Founder And Chief Executive Officer, TruckBlox
Apr 412:40
Conference pass

ROUNDTABLES

Keynotes
Capacity constraints, rapidly changing technology and multiple levels of service - How is ecommerce impacting your “big and bulky” home delivery and what are you doing about it?
Joe Giglio, Chief Marketing Officer, Fidelitone
Carrier engagement - Understanding the differences between the way carriers operate and how we can utilize their strengths
Joe Bobko, Vice President Of Transportation, Boxed.com
Creating density – What are the density challenges in neighborhoods such as Manhattan?
Eric Mautner, Chief Executive Officer, Need it Now Delivers
Employee driver vs independent contractor model – Evaluating cost and service complexities
Moderator: Mike Turek, Regional Vice President, TForce
Enterprise-grade mobile data collection – Replacing old and outdated systems and integrating enterprise-grade mobile data collection for your track, trace & analytics
John Albano, Manager Software Sales, TachyonIQ
Government regulations and driver shortages – How can we work with our logistics providers to cope with regulation changes and cost increases?
Jason Hixenbaugh, Senior Director Of Supply Chain, Sears Hometown & Outlet
Grocery eCommerce – How can we expand our eCommerce offerings to cater to today’s consumer?
Jerry Abbott, CEO, eGrowcery
In-house vs outsourced last mile delivery - Evaluating the tradeoffs to build the right fulfillment strategy for the future
Khaled Naim, Chief Executive Officer, Onfleet
Last mile disruption - Reshaping the last mile with new technologies
Moderator: Tamir Gotfried, General Manager, Global Sales, Bringg
Leveraging Analytics – Identifying and addressing improvement areas in the supply chain
Hannah Testani, Chief Operating Officer, Intelligent Audit
Mitigating Accessorial Costs - How to Manage Increasing Costs
Rick Miller, Director Of Strategic Solutions, Green Mountain Technology
Natural gas trucks - Using natural gas for over-the-road trucking to reduce costs for shippers and carriers
Daniel Gage, President, N.G.V. America
Package and delivery transparency – How can we ensure full transparency for consumers and merchants?
Moderator: Dennis Nicoski, A/Senior Vice President, Sales and Customer Relations, United States Postal Service
The returns opportunity: Using returns to drive customer loyalty and engagement
Joe Hsu, Senior Director, Solutions, Optoro
White glove expectations – Innovating your offerings to exceed consumer requirements
Tom Mcintyre, Senior Director, Global Solutions Sales; Vertical Market, SEKO Logistics
Apr 413:00
Conference pass

Seasonal scalability – how do you ensure a cost-effective infrastructure that can handle a significant volume ramp up?

Last Mile & Returns Seminar
Anthony Vicars, Vice President Of Operations, Framebridge
Apr 413:00
Conference pass

Evolving your distribution strategy - Finding new ways that consumers will interact with your brand and your product via eCommerce, meal kits, and non-supermarket chains

Grocery & eCommerce Seminar
Giovanni Colavita, President And Chief Executive Officer, Colavita U.S.A.
Apr 413:00
Conference pass

Clean emissions programs – Incentivizing the use of clean trucks and evaluating their interactions with city assets

Urban Logistics Seminar
Adam Lomasney, Senior Project Manager, New York City Economic Development Corp
Apr 413:20
Conference pass

Managing rapid growth: Scaling operations and aligning with appropriate partners

Last Mile & Returns Seminar
Sarah Hague, Executive Director, Operations, Glossier
Apr 413:20
Conference pass

How Natori has evolved from an exclusive wholesaler to a multi-strategy platform that services wholesale, eCommerce, drop ship, marketplace and international

Grocery & eCommerce Seminar
Ken Natori, President, The Natori Company
Apr 413:20
Conference pass

Encouraging widespread acceptance of lighter vehicles to decrease congestion and produce less pollution

Urban Logistics Seminar
Ali Kashani, Head Of Postmates X, Postmates
Apr 413:40
Conference pass

The Santa clause effect – Simultaneously utilizing “down” assets for cost savings, enhancing packaging safety and ensuring timely delivery

Last Mile & Returns Seminar
Jim Blanchard, Chief Operating Officer, Courier Distribution Systems
Apr 413:40
Conference pass

Peer-to-peer interview: How can we use customer data to build loyalty and maintain a nimble supply chain?

Grocery & eCommerce Seminar
Interviewee: Gautam Gupta, Chief Executive Officer, NatureBox
Interviewer: Scott Degraeve, Principal, locai Solutions
Apr 413:40
Conference pass

Panel: How will alternative fuel solutions impact the last mile?

Urban Logistics Seminar
Moderator: Tony Bandiero, Executive Director, EP-ACT
George Miller, Senior Sales Manager National Fleets, BYD Motors
Daniel Gage, President, N.G.V. America
Apr 414:00
Conference pass

How do autonomous delivery vans answer the needs of the last and middle mile delivery industries?

Last Mile & Returns Seminar
Daniel Laury, Chief Executive Officer, Udelv
Apr 414:00
Conference pass

Leveraging the nonprofit community to meet growing supply chain demands

Grocery & eCommerce Seminar
David Brent, SR. Operations Manager CPP, SourceAmerica
Apr 414:20
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Panel: Leveraging regional carriers for improved customer experience, speed to delivery and reducing transportation spend

Last Mile & Returns Seminar
Troy Ruffing, Director of Sales, GSO|GLS
Seth Pierce, Vice President, Sales, LaserShip
Dave Meyers, Vice President Of Sales, United Delivery Service Ltd
Frank Limbaugh, Vice President Of Sales, LSO/Lone Star Overnight
Mark Magill, Vice President Of Business Development, OnTrac
Apr 414:20
Conference pass

0 to 300,000 in 30 days - Scaling a global, personalized delivery program.

Grocery & eCommerce Seminar
Zach Zelner, Chief Executive Officer, PupSocks
Apr 414:20
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Transportation and city interactions – Gathering data and rethinking the curb space

Urban Logistics Seminar
Hank Willson, Policy Manager, Parking & Curb Management, San Francisco Municipal Transportation Agency
Apr 414:40
Conference pass

Understanding every level of the delivery life cycle to cater to increased customer expectations

Parcel
  • Analyzing the rapidly changing final mile landscape driven by the growth of eCommerce and increased customer expectations
  • CX initiative – Increasing focus at all levels of the delivery lifecycle to enhance the end customer experience
  • How did the CX initiative begin and what feedback has it received to date?
Guy Farthing, Director Of Business Development, Project Leader, Cx Initiative, TForce
Apr 414:40
Conference pass

Leveraging delivery services and returns as competitive advantages

Heavy Goods
  • Recognizing the supply chain as the secret weapon to compete in today’s eCommerce landscape
  • Integrating services such as white glove to differentiate yourself in a crowded field
  • Leveraging returns for monetization and better experiences
  • Moving items via air to speed up the deliveries and why it isn’t as expensive as you may think
Brian Bourke, Vice President Of Marketing, SEKO Logistics
Apr 414:40
Conference pass

Managing your 4PL relationships and merging different manufacturing systems into a single final mile solution

Supply Chain
  • Maintaining constant engagement with your logistics providers to ensure a fluid supply chain
  • Analyzing the complexities of finalizing an acquisition and merging different systems into a single final mile solution
  • Evaluating vendors that support the attributes of your supply chain and infrastructure
Mike Mills, Director Of Supply Chain Solutions, American Woodmark Corporations
Apr 414:40
Conference pass

Achieving supply chain efficiency through data at HelloFresh

Data & Analytics
  • The challenge and opportunity present in the meal kit business model
  • An integrated view of supply chain efficiency driven by data
  • Practical applications of data within the meal kit supply chain
  • Building the data capabilities and culture within the supply chain/operations team to unlock future value
Adam Kalikow, Senior Director, Operations, HelloFresh USA
Apr 414:40
Conference pass

The future of fresh: Thermal-Packaging solutions for cultivating loyal customers

Grocery
  • Conquering e-perishable pain points via thermally advanced shipping products
  • A reusable path toward reducing environmental impacts and protecting our planet
  • Fostering consumer retention by enhancing e-delivery convenience
Kyle Fanning, Sr Product Line Manager, Otter Products
Apr 414:40
Conference pass

Leveraging technology and design in cities to foster a better transportation experience

City Freight Show USA 2019
  • Fostering a better transportation experience by integrating real-time data and tech into urban design and planning processes
  • Leveraging technology to better manage cities and the curbside
  • Achieving walkable, bike-able and more sustainable cities by viewing the transportation network as one system
  • Electric vehicles – Analyzing real world examples of alternative delivery technologies such as e-trikes.
Tom Madrecki, Director, Urban Innovation And Policy, UPS
Apr 414:40
Conference pass

Using the power of business & eCommerce to support communities in need and shift harmful narratives

Grocery & eCommerce Seminar
Scot Tatelman, Co-Founder, STATE Bags
Apr 414:40
Conference pass

Freight consolidation – Understanding its impacts on truck congestion and delivery times

Urban Logistics Seminar
Joe Dack, Transportation And Logistics Project Manager, HDR
Apr 415:00
Conference pass

Panel: A multi-faceted approach to reducing small parcel supply chain costs

Parcel
  • Securing a market-aggressive carrier contract to reduce parcel costs
  • Small parcel supply chain optimization – Enhancing your mode and service and streamlining your distribution network
  • eCommerce pricing strategies - Determining the ideal pricing model and balancing cost-recovery with increased sales opportunities
  • Measuring pricing effectiveness through A-B testing
Moderator: Ken Wood, President And Founder, LJM Group
Paul Laskow, Senior Director, Logistics, Rent the Runway
Mike Duncan, Owner, Warehouse Skateboards
Kenneth Moyer, Vice President Of Supply Chain Strategies, Partner, LJM Group
Matthew Cole, Director Of Transportation, Five Below Inc
Apr 415:00
Conference pass

Analyzing your delivery framework and achieving an effective maturity model

Heavy Goods
  • A framework for understanding where your delivery organization sits relative to the delivery experience you are offering your customers
  • How to target efforts to reach the next level of maturity and how to remain competitive
  • Analyzing a maturity model based on best practices observed across leading retailers
Dan Bebout, VP Customer Success, Convey
Apr 415:00
Conference pass

Dropship – Addressing inventory and shipping complexities and enabling vendors to provide a consistent experience

Supply Chain
  • Analyzing inventory and shipping complexities associated with the dropship model
  • Offering a wider assortment and expanding drop ship at-scale across the business
  • Utilizing visibility tools to manage vendors and ensure that they’re providing a consistent experience no matter where they are shipping from
Russell Kirkland, Senior Manager Of Drop Ship Fulfillment, QVC
Apr 415:00
Conference pass

Enabling store fulfillment with store associates and analytics

Data & Analytics
  • Speed to customer - Leveraging brick-and-mortar to achieve a successful trade-off between processing time and travel time
  • Leveraging advanced analytics to optimize inventory location, quality and safety thresholds
  • Acknowledging store associates as massive assets for scalability, data-capture and experience
Marc Chretien, Director Of Ecommerce Operations, Aldo Group Inc
Apr 415:00
Conference pass

Scaling grocery delivery – Exploring emerging models and including flexible delivery and pickup options

Grocery
  • A step by step analysis to scale grocery delivery across the entire enterprise
  • Exploring emerging models that drive costs down while keeping service levels up
  • Implementing delivery and pickup options such as curbside to support last mile flexibility
Justin Sessink, Director, Digital Shopping, Meijer
Apr 415:00
Conference pass

Utilizing purpose-driven modes of delivery that will address factors such as delivery density and mileage while remaining environment-friendly

City Freight Show USA 2019
  • Leveraging purpose-driven trucks that address numerous delivery factors such as density, mileage, package size and routes
  • Truck size – Evaluating cubic feet and package space to cater to the needs of specific deliveries
  • Sustainability – Implementing zero pollution vehicles in your routes to shift away from diesel trucks
Steve Burns, Chief Executive Officer, Workhorse Group Inc.
Apr 415:00
Conference pass

Why you should care about your carrier’s ability to autonomously dispatch – Reducing your costs and enhancing your delivery transparency

Last Mile & Returns Seminar
Arthur Axelrad, Co-Founder, Dispatch Science
Apr 415:00
Conference pass

How can we work with our carriers to handle massive amounts of shipping volume?

Grocery & eCommerce Seminar
Lori Jackson, Director of Fulfillment Operations, Dollar Shave Club
Apr 415:00
Conference pass

Dense urban areas and noise levels – Including each store’s needs into the implementation process

Urban Logistics Seminar
Caryn Quieti, Director Of Transportation, Benjamin Foods
Apr 415:20
Conference pass

Enhancing experience and ensuring safety in the heavy hard to handle (H3D) eCommerce space

Heavy Goods
  • Creating a seamless experience for the shipper as well as the final consumer
  • Ensuring safe and claims free transport of large and bulky items such as furniture, exercise equipment and consumer electronics
  • Leveraging hand held technology to ensure customized delivery experiences for the customer
John Hill, President And Chief Commercial Officer, Pilot Freight Services
Apr 415:20
Conference pass

How a leading home décor eCommerce company remains at the forefront of dropship

Supply Chain
  • Keeping your customer service reps and your suppliers well informed about an order to reduce shipping dilemmas
  • Automationvs “hands on” – Maintaining a healthy balance between the two to ensure exceptional experience for the customer
  • Closely engaging with suppliers to navigate the challenges of not being able to control your shipping
Barbara Karpf, President, DecoratorsBest
Apr 415:20
Conference pass

Leveraging data on the customer to create the brands of tomorrow

Data & Analytics
  • What role does customer data play for your products and your customer experience?
  • Utilizing customer data to create brands and products that customers want
  • Using Data from Home Delivery to Improve the customer experience distribution
Geoffrey Mcfarlane, Co-Founder, Chief Executive Officer, Winc Wines
Apr 415:20
Conference pass

Using refrigerated trucks, refrigerated lockers and different packaging options to maintain freshness in your perishables and frozen foods

Grocery
  • How do you balance customer convenience with time sensitive delivery of perishables and frozen foods?
  • Integrating different options like refrigerated trucks and refrigerated lockers to ensure your perishables and frozen products are delivered without damages
  • Reducing packaging cost and waste by appropriately evaluating different packaging options and complimenting it with refrigerated trucks
Daniel Sokolovsky, Chief Executive Officer, AxleHire Inc
Apr 415:20
Conference pass

Delivery density, private fleet and mode selection – How congestion and costs can be minimized

City Freight Show USA 2019
  • Effective fleet management - Evaluating delivery densities in different cities and utilizing private fleet where it is most effective
  • Minimizing congestion - Deploying fleets in areas where on-road time is shortened by multiple stops in one area
  • Mode selections – What are the factors that are considered when choosing the right mode for delivery?
Shelby Mcmahon, Director Of Fleet, The Home Depot
Apr 415:20
Conference pass

Understanding the differences between the way carriers operate and how we can utilize their strengths

Last Mile & Returns Seminar
Vince Atkin, Vice President Of Transportation, Overstock.com
Apr 415:20
Conference pass

Panel: Cannabis eCommerce – Offering a secure delivery experience and complying with regulation

Grocery & eCommerce Seminar
Moderator: James Briggs, Ecommerce Emerging Markets Director, Canada Post
Zack Crafton, Chief Executive Officer, Big Moon Sky
Apr 415:20
Conference pass

Panel: Multimodal freight solutions – Understanding its true value and addressing key concerns

Urban Logistics Seminar
Moderator: Ryan White, Assistant Vice President, New York City Economic Development Corp
Antoon Van Coillie, Director, Blue Line Logistics
Jeffrey Flumignan, Director, North Atlantic Gateway Office, U.S.D.O.T.
Apr 415:40
Conference pass

Shipping heavy items – How shippers and transportation companies can enhance the delivery experience

Last Mile & Returns Seminar
Joel Ritch, CEO, FragilePAK
Apr 416:00
Conference pass

STARTUPS SHOWCASE (held in this theater)

Grocery & eCommerce Seminar
Each speaker will be given 5 minutes to present their respective technology/solution
Hagar Rips, Chief Executive Officer, Ladingo
Jeffrey Mcchesney, CEO & Founder, Target Arm LLC
Don Dutton, VP Business Development, Tempronics
Marianne Mellado, CEO, Founder, Hausboxx
Ben Fornell, Founder And Chief Executive Officer, Shurpa, Inc
Jon So, Marketing Director, Nauto
Moses Famodimu, Chief Growth Officer, At Ur Door, Inc.
Apr 416:40
Conference pass

The death of supply chain as we know it – Ushering in an era of ‘demand chains’

Keynotes
  • Drifting away from the norm and building your supply chain around demand
  • How is the evolution of supply chain impacting retailers’ home delivery?
  • Analyzing case study examples of how the evolution of retail has ushered in a new era of supply chain
Brian Bourke, Vice President Of Marketing, SEKO Logistics
Apr 417:00
Conference pass

The StockX experience – Equipping the supply chain and ensuring consistent customer service globally

Keynotes
  • Consistency across the pond – How StockX is ensuring consistent and convenient experiences for its customers globally
  • Exploring last mile delivery technologies such as drones to balance efficiencies with customer service
  • Ensuring a strong and transparent supply chain to manage rapid growths in demand
Joe Boehm, SVP of Operations, StockX

Create your personal agenda –check the favourite icon

Apr 509:00
Conference pass

Keynote: Ensuring that you have well-informed talent, lean processes and a resilient supply chain to be relevant for the next generation

Keynotes
  • Why talent is the only true differentiator and how your corporate strategy is the foundation for your supply chain
  • Maintaining lean processes and domestic manufacturing to seamlessly adopt new innovations and deliver to customers within a month
  • Supply chain sustainability – Evaluating the resiliency of your supply chain and what it takes to be relevant for the next generation
Darrell Edwards, Senior Vice President And Chief Supply Chain Officer, La-Z-Boy Inc
Apr 509:00
Conference pass

Leveraging DC capabilities to offer a nationwide white glove final mile solution

White Glove & Fleets Seminar
Anthony Dattilo, Vice President, Innovel Solutions
Jim Ridle, DVP Of Direct Delivery Channel And Home Delivery, Innovel Solutions
Apr 509:00
Conference pass

The dangers of the gig economy delivery model

Convenience & Packaging Seminar
Michael Weksel, Sr. Vice President, Same Day Delivery Inc.
Apr 509:00
Conference pass

Direct Vision and automatic emergency braking technologies – Avoiding or mitigating potential collisions

Transportation & Real Estate Seminar
Alex Epstein, General Engineer, Volpe The National Transportation Systems Center
Apr 509:20
Conference pass

Dropshipping large volumes of furniture - What does it entail?

White Glove & Fleets Seminar
Christopher Carroll, Vice President, Freight Club
Apr 509:20
Conference pass

Taking a targeted risk-based approach to driver safety management

Transportation & Real Estate Seminar
Andy Phillips, Director, Risk Management, Applied Driving Techniques
Apr 509:30
Conference pass

Keynote: Nutrisystem’s channel and brand expansion – Maintaining a nimble supply chain and ensuring consistency across all channels

Keynotes
  • Expanding into new channels to reach a new segment of consumers and understanding all of the complexities that come with it
  • Selling through different channels and ensuring a consistent brand experience across multiple channels and preventing any significant channel conflict
  • Supply chain flexibility - Leveraging existing infrastructures to seamlessly add new brands and support the capacity and demands that they bring along
David Burton, EVP, Operations and Retail, Nutrisystem
Apr 509:40
Conference pass

Evaluating best practices and lessons learned for “deliver from store’ programs

Convenience & Packaging Seminar
Daniel Byrne, Vice President Of Business Development, USPack Logistics, LLC
Apr 509:40
Conference pass

Innovations in the freight world – How a leading logistics provider remains on the cutting edge of sustainability issues

Transportation & Real Estate Seminar
Jon Cox, Director, Solutions Design North America, DHL Supply Chain
Apr 510:00
Conference pass

Keynote: The evolution of retail delivery: How to achieve logistical excellence

Keynotes
  • How the customer-centric shift is affecting last-mile delivery as we know it
  • Best practices on how to optimize and scale your delivery operations
  • Perfecting the customer experience while protecting your bottom line
Guy Bloch, CEO, Bringg
Lior Sion, CTO, Bringg
Apr 510:00
Conference pass

Panel: Incorporating reefer technology into your existing fleet to expand your service offering

White Glove & Fleets Seminar
Apr 510:00
Conference pass

Free delivery is expensive – Extracting the hidden value within your omnichannel last mile

Convenience & Packaging Seminar
Apr 510:00
Conference pass

The evolution of last mile – Translating industrial property into mid-mile warehouses and last mile buildings

Transportation & Real Estate Seminar
Anne Strauss-Wieder, Director, Freight Planning, North Jersey Transportation Planning Authority
Apr 510:20
Conference pass

Shaping the customer delivery experience: The criticality of setting customer expectations across the entire order lifecycle

Convenience & Packaging Seminar
Doug Haebig, Home Delivery Product Manager, C.H. Robinson
Apr 510:20
Conference pass

Understanding the impact that eCommerce has on retail and industrial property

Transportation & Real Estate Seminar
Casandra Dominguez, Director, Philadelphia Research, Cushman & Wakefield
Gerard Blinebury, Executive Managing Director, Brokerage Services, Cushman & Wakefield
Apr 510:40
Conference pass

Panel: Battery electric commercial vehicles – Is it a viable and scalable technology that can transform urban freight?

White Glove & Fleets Seminar
Moderator: Michael Roeth, NACFE
Jessie Lund, Associate, Rocky Mountain Institute
Rick Mihelic, NACFE
Apr 511:30
Conference pass

Leveraging an immense number of stores to enable pick-up and drop off points for consumers

Parcel
  • Leveraging physical stores as pick-up and drop off points for consumers
  • How access to consumers can lead to a migration from home delivery to pick-up points
  • Exploring potential partnerships across different sectors to expand on current offerings
Sean Barbour, Senior Director, Supply Chain, Walgreens
Apr 511:30
Conference pass

Freight returns panel: Collaborating with warehousing and 3PL providers to cost effectively manage your reverse logistics

Heavy Goods
  • Developing a robust reverse logistics strategy for bulky goods
  • Collaborating with warehousing and 3PL providers to turn returns into potential opportunities
  • Evaluating returns and consumer behavior accurately to cost effectively manage future returns
  • The circular economy – Identifying potential uses for unwanted goods in the future
Moderator: Robert Iaria, Director, Last Mile Services, C.H. Robinson
Ron Stimson, Director Of Returns, ICON Health & Fitness
Apr 511:30
Conference pass

The RXBar transportation journey – Own your transportation, concentrate your spending and enable carriers to grow with you

Supply Chain
  • From manufacturer to store delivery – Exploring the RXBar transportation journey
  • Investing in logistics and owning your transportation to support and deliver on your on-time metrics
  • Maintaining a small pool of transportation networks to concentrate your spending and enable growth with your carriers
Steve Gniadecki, Director Of Supply Chain, Logistics, RXBAR
Apr 511:30
Conference pass

How warehouse turnaround and nimble delivery options play a role in addressing consumer expectations on shipping speed and shipping price

Data & Analytics
  • Analyzing consumer expectations on shipping speed and shipping pricing across several categories and how it's evolving over time
  • Exploring the role that shipping speed and shipping price have on market share across several categories
  • Maintaining faster warehouse turnaround and implementing nimble delivery options such as store-based delivery
Kenneth Cassar, Vice President, Strategy And Insights, Rakuten Intelligence
Apr 511:30
Conference pass

Using Blockchain ledgers and IoT as enablers to create a transparent and trusted food ecosystem

Grocery
  • Traceability and certifications of food
  • Data applications for new food value chain models
  • Scalability across distribution through smart contracts
  • Expansion to include transparency and digitization of taste attributes
Phil Harris, Founder, President, Ripe.io
Apr 511:30
Conference pass

Effective planning – Working with your delivery agents to effectively plan for delivery hurdles

City Freight Show USA 2019
  • Arming your delivery agents with intelligence to effectively plan for upcoming volume spikes
  • Utilizing communication pathways to evaluate potential hurdles before arriving to the customers home
  • Remaining heavily engaged with owner operators and viewing them as a partner instead of a provider
Jim Mikrut, Vice President, Home Delivery Vertical, SEKO Logistics
Apr 511:50
Conference pass

Seizing the Canadian cross-border eCommerce opportunity

Parcel
  • Understanding the profile of Canadian online shoppers
  • Exclusive insights on Canadian online shopper expectations when purchasing from U.S. retailers
  • How to capitalize on this opportunity to grow your business north of the border
Lindley Graham, Director, Parcels and eCommerce Enterprise Marketing, Canada Post
Apr 511:50
Conference pass

Last mile in India – How Flipkart is addressing the complex delivery environment through technology and warehouse design

Supply Chain
  • Ensuring effective warehouse design to work optimally and reduce logistics costs
  • Acquiring and developing cutting-edge technologies like automated route planning and traffic prediction to provide timely delivery at low cost
  • Understanding the customer’s location appropriately to predict the correct mode of delivery for them
Anuj Bhagat, Head of Grocery Supply Chain Product, Flipkart
Apr 511:50
Conference pass

Leveraging data and analytics to drive shipping and allocation decisions

Data & Analytics
  • Using data and analytics to improve planning, allocation and shipping processes
  • Creating an algorithm to analyze and optimize all shipping transactions
  • Leveraging data such as customer profile, zip code and product info to enable deliveries from stores
Walid Laaraba, Director Ecommerce, Digital, And Analytics, Reitmans
Apr 511:50
Conference pass

Recovering “damaged produce” and making them available for consumption

Grocery
  • Recovering produce destined for landfill and making them accessible for consumers
  • What kinds of partnerships and acquisitions are key to solving the grocery last mile?
  • Analyzing sustainable packaging to reduce carbon footprint in the supply chain
Ben Chesler, Co-Founder And Chief Innovation Officer, Imperfect Produce
Evan Lutz, Chief Executive Officer, Hungry Harvest
Apr 511:50
Conference pass

Future of Fleet – Evaluating ongoing initiatives and emerging technologies to achieve a more sustainable city

City Freight Show USA 2019
  • NYC clean fleet - Converting vehicles from fossil fuels to electric and renewable fuels to achieve efficiencies and reduce greenhouse gas emissions
  • Vision Zero – Eliminating traffic fatalities in the city and propelling fleet safety
  • Infrastructure – Addressing the current state of electric mobility and ongoing initiatives to achieve a more sustainable city
  • Technology recommendations – Evaluating the differences between required, best practice and exploratory technologies
Keith Kerman, Chief Fleet Officer, New York City
Apr 512:10
Conference pass

Implementing tools and data that will effectively monitor packages and increase customer satisfaction

Parcel
  • ​​​​​How can you effectively monitor your packages when you’re using multiple carriers?
  • Using platforms that can enable you to categorize packages by “exception type” and generate automated alerts to the customer
  • Leveraging carrier data to evaluate critical factors such as their “on time” measurements and exceptions
Greg Dahlstrom, Vice President Of Logistics, BodyBuilding.com
Apr 512:10
Conference pass

Designing shared final mile networks to support the unique requirements for heavy goods shipment

Heavy Goods
  • Analyzing and reserving shipping capacity and implementing forecasting tools toshape demand
  • Exploring premium service offerings that can be integrated on a shared network
  • Case study examples of how to evaluate carriers appropriately
Daniel Byrne, Vice President Of Business Development, USPack Logistics, LLC
Apr 512:10
Conference pass

Getting ready for blockchain - Providing full transparency on product origins and shipments

Supply Chain
  • What is blockchain’s value to the logistics and supply chain world?
  • How do GS1 Standards enable blockchain success?
  • Understand how to achieve supply chain visibility and deliver transparency from source to doorstep
Susan Pichoff, Director, Industry Engagement, GS1US
Kevin Otto, Director Of Industry Engagement And Foodservice, GS1 United States
Apr 512:10
Conference pass

Transitioning from ‘dine-in’ to delivery - Transforming your processes to ensure consistent delivery overtime

Data & Analytics
  • Ensuring that nimble processes, systems and tools are in place to support a world where delivery is the prominent channel of distribution
  • Evaluating technologies such as driverless vehicles and automated voice recognition as enablers that drive customer experience
  • Leveraging access to data to maintain visibility of every aspect of the delivery piece and identify value creations
  • Equipping team members and drivers with efficient tools that optimizes their experiences and trickles down to the consumer
Nicolas Burquier, Chief Customer And Operations Officer, Pizza Hut
Apr 512:10
Conference pass

Providing a personalized and convenient eCommerce experience to the Albertsons customer

Grocery
  • Understanding the importance of shoppers that are properly trained on product selection to ensure freshness and longest shelf life availability
  • Food integrity - Leveraging delivery fleet to deliver fresh, chilled and frozen products in temperature-controlled environments
  • White glove and grocery – Personalizing the delivery experience for customers by bringing orders straight to their homes and businesses
Jewel Hunt, Gvp Of Ecommerce, Albertsons Companies
Apr 512:10
Conference pass

How urban fulfillment centers will help enable an efficient model for goods movement

City Freight Show USA 2019
  • Utilizing an urban fulfillment center model to facilitate the movement of shipment through cities
  • From fulfillment centers to stocking locations – achieving efficiencies in the distribution
  • Evaluating the development of the urban fulfillment model and analyzing case study examples
Scott Leveridge, President, TForce
Apr 512:30
Conference pass

ROUNDTABLES

Keynotes
Big Data in supply chain - How can Big Data reduce supply chain inefficiencies and mitigate additional costs?
Hannah Testani, Chief Operating Officer, Intelligent Audit
City logistics + urban delivery – Incorporating it into the entire transportation system
Akiko Yamagami, Manager, Transportation Planning, Goods Movement, LA Metro
Curb space – Gathering meaningful data and rethinking curb space capacity
Alex Pazuchanics, Assistant Director of the City of Pittsburgh's new Department of Mobility and Infrastructure, City of Pittsburgh
Delivery Fleets - What are the factors that are considered when choosing the right mode for delivery?
Shelby Mcmahon, Director Of Fleet, The Home Depot
From port to final mile – Evaluating how port infrastructure, last mile pricing, tariffs and workforce play an integral role
Tony Mcgee, Chief Executive Officer, HNM Global Logistics
International expansion – What does home delivery and returns mean to your customers outside the U.S?
Brian Bourke, Vice President Of Marketing, SEKO Logistics
Off the rails – What role can rail freight play for shipping speed and shipping costs?
Jonathan Broder, Chief Legal Officer, Conrail
Off-hour deliveries – How can we encourage receivers to collaborate and enroll in delivery programs?
Cara Wang, Associate Professor, Civil And Environmental Engineering, Rensselaer Polytechnic Institute
Planning and allocation – How do you build out complete visibility of events during the transport of your inventory?
Aparajita Sharma, Senior Buyer, Marks Inc
Returns and Technology - How can technology be leveraged to evolve your returns process?
Dennis Nicoski, A/Senior Vice President, Sales and Customer Relations, United States Postal Service
Saturday delivery – Exploring a Saturday delivery strategy to offer maximum convenience and flexibility to your customers
Katie Parker, Strategic Solutions Manager, Green Mountain Technology
Self-service delivery options - Improving customer experience through convenient and flexible delivery options
Chris Richter, Vice President Revenue, Convey
Apr 514:10
Conference pass

Panel: Exploring best practices to navigate the complexities of shipping subscription products

Parcel
  • How do we enable a seamless delivery experience for subscription customers?
  • Assembling, packing, labeling and shipping - Identifying best internal operations processes
  • Thoroughly analyzing your shipping schedules to find the best fit for your
Moderator: Chris George, Chairman, Subscription Trade Association
Paul Jarrett, Co-Founder, Bulu Box
Lucas Dickey, Co-Founder And Chief Product Officer, Fernished, Inc
Sana Raheem, Head Of Operations, The Farmer's Dog
Apr 514:10
Conference pass

Leveraging Amazon to increase your customer acquisition and evaluating providers that will cater to volume increases

Heavy Goods
  • How Dazadi leverages Amazon and other online marketplaces to increase its reach to its consumers
  • Fulfillment by Amazon, fulfillment by merchant and seller fulfilled prime – What do you need to know?
  • Appropriately selecting your logistics provider to ensure that your products are picked, packed and shipped efficiently
Josh Klaristenfeld, Co-Founder And Chief Operating Officer, Dazadi, Inc.
Jason Boyce, Co Founder And Chief Executive Officer, Dazadi.com
Apr 514:10
Conference pass

Unmanned aircraft in the middle mile - What role will they play?

Supply Chain
  • Evaluating the role of semi-autonomous unmanned aircraft in the middle mile
  • UAV for cargo - enabling speedy same-day delivery to remote locations
  • How drones can help get goods in and out of small, remote, mountainous and/or island communities within hours
Svilen Rangelov, Chief Executive Officer, Dronamics
Apr 514:10
Conference pass

Cybersecurity – Thinking beyond compliance and developing a risk-based approach to security

Data & Analytics
  • Understanding the benefits of taking a risk-based approach to security
  • Analyzing recent data breaches and lessons that can be learned from them
  • Understanding key components when considering an appropriate technology solution provider
Tyson Martin, Chief Information Security Officer, Orvis Company
Apr 514:10
Conference pass

Grocery eCommerce 101 - Launching an eCommerce platform and scaling into last mile delivery

Grocery
  • Implementing click and collect and adding delivery services to offer a full eCommerce experience
  • Evaluating important factors such as cost and personalization when testing last mile partnerships
  • Analyzing last mile data and comparing different models of delivery to ensure profitability
Matt Van Gilder, Senior Manager, Ecommerce Operations, SpartanNash
Apr 514:10
Conference pass

Blockchain in transportation – Ushering in the future

City Freight Show USA 2019
  • Blockchain technology – Analyzing its role and how it will revolutionize trucking and logistics
  • Spearheading the development of blockchain standards and education for the freight industry
  • Exploring necessary resources and action points to extract the full potentials of blockchain technology
Scott Friesen, Vice President Of Strategic Analytics, Echo Global Logistics
Chris Burruss, President, Blockchain in Transport Alliance
Apr 514:30
Conference pass

How delivery partners play a critical role when analyzing your shipments

Data & Analytics
  • Evaluating providers and solutions that will provide the most visibility into operations and the end consumer
  • Collaborating with your delivery partners to leverage their data and gain more visibility on your shipments
  • Ensuring that your customer service team is aligned with your last mile providers to maintain consistency with the end consumer
Apr 514:30
Conference pass

The grocery store on wheels – Leveraging teleoperated vehicles, RFID and computer vision technology

Grocery
  • Bringing the grocery store to your driveway with autonomous vehicles
  • Understanding the value of human controlled autonomous vehicles instead of an autonomous driving system
  • Leveraging RFID and Computer vision technology to monitor inventory and payments
Ali Ahmed, Chief Executive Officer, Robomart, Inc
Apr 514:30
Conference pass

Ushering in the future of city mobility through vendor collaboration, truck safety technology and surfacing data

City Freight Show USA 2019
  • Parking data – Collaborating with stakeholders that can help collect and surface data efficiently
  • Safety and reliability – Incentivizing companies to apply truck safety technologies such as sideguards and ADAS systems
  • City influence – Demonstrating a clear set of values and a vision to seed better collaboration with private partners
Kris Carter, Co-Chair, Mayor's Office of New Urban Mechanics
last published: 20/Feb/19 05:25 GMT

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