Bringing together the entire payments ecosystem to evaluate alternative payment strategies and technologies.
THE CONFERENCE AGENDA
By bringing together the brightest minds from across e-commerce, retail, payments, fintech, identity and insurtech. Seamless ignites new ideas and inspires the audience to think differently.
You will be stimulated by innovators, disrupters, business leaders and entrepreneurs from across the globe.
Leveraging our extensive relationships and experience in the field, we can ensure the ultimate experience to spark and inspire change. Underlined by networking, ideas, forums and cutting edge product profiling we aim to push the boundaries of current market thinking.
We promise access to the right people at the right time in an environment that drives opportunity.
PAYMENTS
- Cashless Societies
- Mobile & Wallets
- P2P and Social
- Alternative Payments
- AI & Automation
- Remittances
- Cashless Societies
- Mobile & Wallets
- P2P and Social
- Alternative Payments
- AI & Automation
- Remittances
MERCHANT PAYMENTS
- Payment Ecosystem
- Next Gen POS
- Acquiring, Processing and interchange fees
- Checkout & Conversion
- B2B Payments
- Fraud & Security
- Payment Ecosystem
- Next Gen POS
- Acquiring, Processing and interchange fees
- Checkout & Conversion
- B2B Payments
- Fraud & Security
E-COMMERCE
E-COMMERCE
- Trending Now
- Headless Commerce
- New Technology
- Checkout Of The Future
- Optimised Customer Experience
MARKETING & LOYALTY
- An Automation Reality
- Creating Conversion
- Reimagining Multichannel
- What’s In It For Me?
- The Power Of Content
- It’s A Social Situation
E-COMMERCE
- Trending Now
- Headless Commerce
- New Technology
- Checkout Of The Future
- Optimised Customer Experience
MARKETING & LOYALTY
- An Automation Reality
- Creating Conversion
- Reimagining Multichannel
- What’s In It For Me?
- The Power Of Content
- It’s A Social Situation
RETAIL
DIGITAL TRANSFORMATION
- Top Trends
- Finance Fundamentals
- Marketing Reimagined
- It 2.0
- Operations Overhaul
- Digitally Driven
HR DATA AND ANALYTICS
- Data Deepend Insights
- The Power Of Prediction
-Prescriptive Analytics: Choosing The Right Path
- Cognitive Capabilities
- Empowering Staff With Data Literacy
- Delivering Transparency
INSTORE
- Changing Concepts
- Leading With Tech
- Designing With Purpose
- Enabling An Experience
- Convenience Is King
- The Connected Store
DIGITAL TRANSFORMATION
- Top Trends
- Finance Fundamentals
- Marketing Reimagined
- It 2.0
- Operations Overhaul
- Digitally Driven
HR DATA AND ANALYTICS
- Data Deepend Insights
- The Power Of Prediction
-Prescriptive Analytics: Choosing The Right Path
- Cognitive Capabilities
- Empowering Staff With Data Literacy
- Delivering Transparency
INSTORE
- Changing Concepts
- Leading With Tech
- Designing With Purpose
- Enabling An Experience
- Convenience Is King
- The Connected Store
REGTECH & COMPLIANCE
- Regulatory Outlook
- Sandboxes and Reglabs
- Risk vs Innovation
- AML & KYC
- Cybersecurity
- Authentication
- Regulatory Outlook
- Sandboxes and Reglabs
- Risk vs Innovation
- AML & KYC
- Cybersecurity
- Authentication
FINTECH
- Fintech Trends
- Fintech Scale-up
- Funding & Investment
- Start-up Stories
- Fintech Trends
- Fintech Scale-up
- Funding & Investment
- Start-up Stories
INSURTECH
- Digital Revolution
- Insurance Trends
- Collaboration
- Analytics and Customer Experience
- Regulation
- Digital Revolution
- Insurance Trends
- Collaboration
- Analytics and Customer Experience
- Regulation
BANKING INNOVATION
- Future Bank
- Neo and Challenger Banks
- Digital Infrastructure
- Open Banking and KPI’s
- AI & Analytics
- Customer Experience
- Future Bank
- Neo and Challenger Banks
- Digital Infrastructure
- Open Banking and KPI’s
- AI & Analytics
- Customer Experience
HOME DELIVERY
- The Logistics Lowdown
- Cross Border Commerce
- Smarter supply chains
- Last-mile delivery
- Warehouse of the future
- Grocery
- Revamping Returns
- The Logistics Lowdown
- Cross Border Commerce
- Smarter supply chains
- Last-mile delivery
- Warehouse of the future
- Grocery
- Revamping Returns
DIGITAL IDENTITY
- Regional Case Studies
- Identity Interoperability
- Lifecycle Management
- International Case Studies
- Identity 2.0 & Future Tech
- Regional Case Studies
- Identity Interoperability
- Lifecycle Management
- International Case Studies
- Identity 2.0 & Future Tech
Dubai, 16 - 17 November 2020
Schedule
Create your personal agenda –check the favourite icon
Nov 1609:00
Conference pass
KEYNOTE PRESENTATION Goodbye cash, goodbye privacy?
Payments and Fintech Keynotes (physical and virtual)
Nov 1609:00
Conference pass
WELCOME ADDRESS (physical)
Keynotes
Nov 1609:05
Conference pass
KEYNOTE PRESENTATION (physical) Maintaining an innovation led customer-centric focus
Keynotes
Nov 1609:25
Conference pass
FIRESIDE CHAT (physical) Exceeding expectations: challenges vs opportunities
Keynotes
Nov 1609:40
Conference pass
KEYNOTE PRESENTATION (virtual) Uncovering new efficiencies with an automation overhaul
Keynotes
Nov 1609:45
Conference pass
KEYNOTE PRESENTATION How will national digital identity redefine city experiences?
Payments and Fintech Keynotes (physical and virtual)
Nov 1610:00
Conference pass
KEYNOTE PRESENTATION (physical) The future of last mile
Keynotes
Nov 1610:05
Conference pass
KEYNOTE INTERVIEW The road to cashless
Payments and Fintech Keynotes (physical and virtual)
Nov 1610:30
Conference pass
INTERVIEW (live) Fintech and the rise of collaboration over competition
Payments and Fintech Track 1 (physical and virtual)
Nov 1610:30
Conference pass
PANEL (live) Cash-light: the path to a cashless economy
Payments and Fintech Track 1 (physical and virtual)
Nov 1610:30
Conference pass
PANEL (virtual) Data breaches: transform now!
Payments and Fintech Track 3 (virtual only)
Nov 1610:30
Conference pass
PANEL (physical) Fostering a culture of transformation
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1610:30
Conference pass
INTERVIEW (physical) Logistics decentralization for e-commerce volume growth: challenges, opportunities and future ecosystem
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1610:30
Conference pass
PANEL The age of AI: uncovering the opportunities
Retail and E-Commerce Track 3 (virtual only)
Nov 1611:15
Conference pass
INTERVIEW (virtual) Pairing innovation with regulation
Payments and Fintech Track 1 (physical and virtual)
Nov 1611:15
Conference pass
INTERVIEW (virtual) Revolutionising identity in the region
Payments and Fintech Track 3 (virtual only)
Nov 1611:15
Conference pass
PANEL (physical) A solid CX strategy: the difference between you and your closest competitor
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1611:15
Conference pass
PANEL Building an agile, responsive and sustainable supply chain
Retail and E-Commerce Track 3 (virtual only)
Nov 1611:20
Conference pass
PANEL (live) Labs. Hubs. Fintechs. Building digital first banking units
Payments and Fintech Track 1 (physical and virtual)
Nov 1611:40
Conference pass
PRESENTATION (live) Integrating payment solutions towards a cashless society
Payments and Fintech Track 1 (physical and virtual)
Nov 1611:40
Conference pass
PRESENTATION (virtual) Oman National Digital Identity: the distinct adoption in the entire digital life and government services
Payments and Fintech Track 3 (virtual only)
Nov 1611:40
Conference pass
FIRESIDE CHAT (live) Looking beyond borders: meeting exceeding expectations as cross-border commerce becomes a necessity
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1611:40
Conference pass
INTERVIEW (virtual) HEAD-2-HEAD two leading groups question, discuss and learn from each other’s strategies
Retail and E-Commerce Track 3 (virtual only)
Nov 1612:05
Conference pass
FIRESIDE CHAT (live) Are bank-fintech partnerships the future?
Payments and Fintech Track 1 (physical and virtual)
Nov 1612:05
Conference pass
PANEL (live) Exploring the next generation of payment processing technologies
Payments and Fintech Track 1 (physical and virtual)
Nov 1612:05
Conference pass
PRESENTATION (virtual) A maturity model for customer identity and access management
Payments and Fintech Track 3 (virtual only)
Nov 1612:05
Conference pass
PANEL (virtual) Pushing for profits with hybrid retail concepts
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1612:05
Conference pass
INTERVIEW (physical): The future of phygital
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1612:05
Conference pass
PANEL (virtual) Discussing the necessity for logistics decentralisation as e-commerce volume grows
Retail and E-Commerce Track 3 (virtual only)
Nov 1612:35
Conference pass
PANEL (virtual) Making passwordless authentication a reality on web and mobile
Payments and Fintech Track 3 (virtual only)
Nov 1612:35
Conference pass
PRESENTATION (physical) Joining the dots: an effective e-commerce foundation across all channels: the power of platform
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1612:35
Conference pass
PRESENTATION Thriving in the digital era with immersive technology
Retail and E-Commerce Track 3 (virtual only)
Nov 1612:45
Conference pass
FIRESIDE CHAT (LIVE) Taking the next step towards a digital bank in the Middle East
Keynotes
Nov 1612:50
Conference pass
PANEL (physical) Aspiration vs execution: what’s halting digital transformation?
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1613:20
Conference pass
PRESENTATION (live) Digital disruption: from challenger banking to fusion banking
Keynotes
Nov 1613:20
Conference pass
PANEL (physical) Are you capturing the right type of data for a 360-degree customer view?
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1613:20
Conference pass
INTERVIEW The power of a product review strategy to understand and improve CX
Retail and E-Commerce Track 3 (virtual only)
Nov 1613:35
Conference pass
PANEL (live) Tapping into the impending era of mobile payments
Payments and Fintech Track 1 (physical and virtual)
Nov 1613:35
Conference pass
PANEL (physical) Reacting to the rise of omnichannel delivery expectations with digital
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1613:45
Conference pass
INTERVIEW (live) Neobanks: setting the benchmark in banking
Keynotes
Nov 1613:45
Conference pass
INTERVIEW (virtual) Making success of eIDs across the smart city
Payments and Fintech Track 3 (virtual only)
Nov 1613:45
Conference pass
FIRESIDE CHAT (physical) Moving from concept to consumer with AI empowered demand forecasting
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1614:20
Conference pass
PANEL (live) Taking advantage of P2P payments potential
Payments and Fintech Track 1 (physical and virtual)
Nov 1614:20
Conference pass
FIRESIDE CHAT (virtual) International remittances: a global engagement with digital
Keynotes
Nov 1614:20
Conference pass
INTERVIEW (virtual) Implementing “good identity”
Payments and Fintech Track 3 (virtual only)
Nov 1614:20
Conference pass
PANEL (physical) Engaging and innovating across social
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1614:20
Conference pass
PANEL (physical) Moving from concept to consumer with AI empowered demand forecasting
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1614:20
Conference pass
PANEL Creating a loyalty programme without borders
Retail and E-Commerce Track 3 (virtual only)
Nov 1615:00
Conference pass
PRESENTATION (live) The front office is lean; the back office is mean
Keynotes
Nov 1615:00
Conference pass
PANEL (live) Innovation hubs v regulatory sandboxes: the future of facilitators
Payments and Fintech Track 3 (virtual only)
Nov 1615:05
Conference pass
PANEL (physical) Delivering an engaging experience as expectations evolve
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1615:05
Conference pass
PRESENTATION (live) Becoming a data centric retailer: capturing, processing and acting
Retail and E-Commerce Track 2 (physical and virtual)
Reserved for sponsor
Nov 1615:30
Conference pass
PRESENTATION (live) Digital journey: from seamless on-boarding to protection from sophisticated fraud
Keynotes
Nov 1615:30
Conference pass
PRESENTATION (virtual) Evaluating all your data correctly and efficiently with advanced analytics
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1615:45
Conference pass
PANEL (live) Innovation hubs v regulatory sandboxes: the future of facilitators
Payments and Fintech Track 3 (virtual only)
Nov 1615:50
Conference pass
PANEL (live) UAE fintech: a “gold mine” for digital technology
Payments and Fintech Track 1 (physical and virtual)
Nov 1615:50
Conference pass
PANEL (physical) Developing an effective customer conversion strategy
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1615:55
Conference pass
PRESENTATION (virtual) Developing a complete acquiring portfolio
Keynotes
Nov 1616:15
Conference pass
PRESENTATION (physical) Making sense of the trends that matter with diagnostic analytics
Retail and E-Commerce Track 2 (physical and virtual)
Reserved for sponsor
Nov 1616:20
Conference pass
PANEL (live) Renovating the legacy banking infrastructure
Keynotes
Nov 1616:20
Conference pass
PANEL (virtual) AI: the weaponised bot on both sides of the cyber fence
Payments and Fintech Track 3 (virtual only)
Nov 1616:35
Conference pass
PANEL (live) The fintech dilemma: when and where to scale up your business?
Payments and Fintech Track 1 (physical and virtual)
Nov 1616:35
Conference pass
PANEL (physical) Revamping loyalty with streamlined programmes that meet heightened expectations
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1617:15
Conference pass
PANEL (physical) A headless approach: creating a seamless brand experience across all touchpoints for better retention rates
Retail and E-Commerce Track 1 (physical and virtual)
Create your personal agenda –check the favourite icon
Nov 1709:30
Conference pass
CEO KEYNOTE PANEL Strategy and culture: making digital banking work
Payments and Fintech Keynotes (physical and virtual)
Nov 1709:30
Conference pass
KEYNOTE INTERVIEW (physical) Surviving and thriving in the retail space in a digital era
Keynotes
Nov 1710:10
Conference pass
Driving fintech forward
Payments and Fintech Keynotes (physical and virtual)
Nov 1710:10
Conference pass
KEYNOTE PRESENTATION (virtual) The return on experience - the transformative power of human experiences
Keynotes
Nov 1710:40
Conference pass
Reshaping the payments & banking ecosystem with digital platforms
Payments and Fintech Keynotes (physical and virtual)
Nov 1710:50
Conference pass
KEYNOTE PRESENTATION (physical) Evolution and future of e-commerce in the MENA
Keynotes
Nov 1711:20
Conference pass
KEYNOTE PRESENTATION (virtual) Talk to me: where, when and why she buys
Keynotes
Nov 1711:40
Conference pass
PANEL (live) Unearthing the world of alternative payments
Payments and Fintech Track 1 (physical and virtual)
Nov 1711:40
Conference pass
PANEL (virtual) Building bank of the future: one API at a time
Keynotes
Nov 1711:40
Conference pass
PANEL (live) Redefining the insurance industry with digital transformation
Payments and Fintech Track 3 (virtual only)
Nov 1711:50
Conference pass
PANEL (physical) Creating room for innovation on the shop floor
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1711:50
Conference pass
PANEL Delivering ultimate convenience with personalisation
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1711:50
Conference pass
INTERVIEW Uncovering the importance of a dedicated e-commerce ecosystem to fill market gaps in MENA region
Retail and E-Commerce Track 3 (virtual only)
Nov 1712:20
Conference pass
PANEL (physical) Experience execution: empowering staff to embrace change
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1712:25
Conference pass
PANEL (live) Shaping the future of alternative lending
Payments and Fintech Track 1 (physical and virtual)
Nov 1712:25
Conference pass
INTERVIEW (live) Banking millennials through API partnerships with potential
Keynotes
Nov 1712:25
Conference pass
INTERVIEW (live) Building an innovation culture in traditional insurance
Payments and Fintech Track 3 (virtual only)
Nov 1712:25
Conference pass
INTERVIEW (virtual) Leveraging tech for end-to-end visibility to drive customer
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1712:25
Conference pass
PRESENTATION Creating compelling online content that drives onsite traffic
Retail and E-Commerce Track 3 (virtual only)
Nov 1713:00
Conference pass
PRESENTATION (live) Leveraging loyalty
Keynotes
Nov 1713:00
Conference pass
PRESENTATION (virtual) Reimagining insurance in the connected era of IoT
Payments and Fintech Track 3 (virtual only)
Nov 1713:00
Conference pass
PRESENTATION Overcoming last-mile headaches with new technology
Retail and E-Commerce Track 2 (physical and virtual)
Reserved for sponsor
Nov 1713:00
Conference pass
PRESENTATION Creating successful strategies to increase sales conversion on e-commerce aggregators
Retail and E-Commerce Track 3 (virtual only)
Nov 1713:15
Conference pass
PANEL (live) Mobile first: developing a mobile-centric strategy
Payments and Fintech Track 1 (physical and virtual)
Nov 1713:15
Conference pass
PANEL (physical) Innovating and adapting to keep pace with omnichannel fulfilment demands
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1713:25
Conference pass
PANEL (virtual) Driving the next-gen customer experience
Keynotes
Nov 1713:25
Conference pass
PANEL (live) Insurtech 2020: preparing for the industry of tomorrow
Payments and Fintech Track 3 (virtual only)
Nov 1713:25
Conference pass
INTERVIEW (physical) Achieving ecommerce fulfillment with automation
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1713:25
Conference pass
PRESENTATION E-tail first: from merchant to platform
Retail and E-Commerce Track 3 (virtual only)
Nov 1713:55
Conference pass
FIRESIDE CHAT (virtual) Unearthing the age of hyper-personalisation
Keynotes
Nov 1713:55
Conference pass
PANEL (virtual) Make room at the table: uncovering the role of the CMO in driving innovation
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1713:55
Conference pass
PANEL Mobile optimisation: the key to channel hopping
Retail and E-Commerce Track 3 (virtual only)
Nov 1714:00
Conference pass
INTERVIEW (virtual) Driving core customer focus with AI innovation
Payments and Fintech Track 1 (physical and virtual)
Nov 1714:00
Conference pass
PRESENTATION (virtual) Seamless shopping: understanding tomorrows shopper expectations for offline and online retail
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1714:05
Conference pass
PANEL (virtual) The future CMO: establishing a data-driven approach to digital marketing
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1714:20
Conference pass
INTERVIEW (live) Utilising data collection, analysis and results for end to end customer satisfaction
Keynotes
Nov 1714:20
Conference pass
PANEL (live) Harnessing the power of data and analytics for insurance
Payments and Fintech Track 3 (virtual only)
Nov 1714:20
Conference pass
PRESENTATION Elevate your mobile experience with technology
Retail and E-Commerce Track 3 (virtual only)
Nov 1714:35
Conference pass
PANEL (virtual) Influence, like, follow: the effect of social media on content creation
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1714:45
Conference pass
PANEL (live) Deploying AI & machine learning in payments
Payments and Fintech Track 1 (physical and virtual)
Nov 1714:45
Conference pass
INTERVIEW (live) Uncovering the secrets to enable omnichannel retailing
Keynotes
Nov 1714:45
Conference pass
PANEL (physical) Weighing up the tech with the power to transform
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1714:45
Conference pass
PRESENTATION (virtual) Roadmap to transformation: effectively implementing technology upgrades to transform the organisation
Retail and E-Commerce Track 3 (virtual only)
Nov 1714:55
Conference pass
PRESENTATION (live) Bringing customer-centric insurance to life
Payments and Fintech Track 3 (virtual only)
Nov 1715:05
Conference pass
FIRESIDE CHAT (virtual) Delivering successful, automated marketing campaigns
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1715:10
Conference pass
INTERVIEW (live) Thinking locally: preparing organizations for x-border e-commerce
Keynotes
Nov 1715:15
Conference pass
PRESENTATION Evolving the acquisition game with affiliation
Retail and E-Commerce Track 3 (virtual only)
Nov 1715:20
Conference pass
PANEL (live) Bancassurance: it’s time to go digital
Payments and Fintech Track 3 (virtual only)
Nov 1715:30
Conference pass
Presentation (live) Digital journey: from seamless on-boarding to protection from sophisticated fraud
Payments and Fintech Track 1 (physical and virtual)
Nov 1715:30
Conference pass
PANEL Removing checkout friction from the customer’s cart
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1715:35
Conference pass
PRESENTATION (physical) Going beyond the basics to deliver experiential marketing for better retention rate
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1715:40
Conference pass
PANEL Growth on growth: keeping pace as grocery e-commerce soars
Retail and E-Commerce Track 3 (virtual only)
Nov 1715:50
Conference pass
PRESENTATION Driving sales with digital innovation
Payments and Fintech Track 3 (virtual only)
Nov 1716:05
Conference pass
PANEL (physical) Making waves with a solid multi-channel strategy
Retail and E-Commerce Track 2 (physical and virtual)
Nov 1716:05
Conference pass
PRESENTATION The rise of the small stores
Retail and E-Commerce Track 3 (virtual only)
Nov 1716:15
Conference pass
PANEL (physical) The alibaba factor: discussing the role of marketplaces in e-commerce
Retail and E-Commerce Track 1 (physical and virtual)
Nov 1716:40
Conference pass
PRESENTATION (physical) What’s next? Key actions for management to implement
Retail and E-Commerce Track 1 (physical and virtual)
last published: 08/Sep/20 16:35 GMT
Organiser
