EVENT DAY FAQ'S


Everything you need to know about attending #SeamlessDXB

 

IMPORTANT INFORMATION

Tuesday 20 May
Registration opens 10:00am
Expo open 11am - 6pm
Conference timings 11am - 6pm
 
Wednesday 21 May  
Registration opens 9:00am
Expo open 10:00am - 5:30pm
Conference timings 10:00am - 5:30pm
 
Thursday 22 May
Registration opens 9:00am
Expo open 10:00am - 5:30pm
Conference timings 10:00am - 5:30pm
 
 
VENUE
Dubai World Trade Centre

BADGE INFORMATION

Download the Seamless app to access your badge QR code - the Seamless app will go live 2 weeks prior to the event. You can then print your badge on site.

 

HOW IT WORKS

 

1

REGISTER

 

Register online for a free event pass.

2

DOWNLOAD APP

 

Download the event app by searching 'Seamless' in the app store and signing in with the email address you registered with.

3

GET YOUR BADGE

 

Through the Seamless app, you will be able to access your badge QR code and then print your badge onsite. Read below for more badge FAQs.  

4

ATTEND

 

Get ready to go Seamless! Join thousands of other attendees discovering the future of digital commerce.

 

 

FAQs

We will be emailing out your badge QR code.

Dates to be released closer to the event

Badges will be emailed from no-reply.badges@terrapinn.com, with the subject line 'Important: Your badge QR code for #SeamlessDXB'

What if I havent recieved my badge? Badges will be sent to the email you registered with, make sure you check your junk / spam folder in your emails. If you are a sponsor, exhibitor or speaker then please email your operations manager (hall allocation as below) if you still cannot find it in your inbox.

Hall 8 - April.Moore@terrapinn.com
Halls 7,6,5 - Anne.DeGuzman@terrapinn.com
Halls 4,3 - Kathryn.Foster@terrapinn.com
Halls 2,1 - Reesha.Chin@terrapinn.com

What if I want to edit my badge? If you are a sponsor, exhibitor or speaker then please contact your operations manager (listed above).

No badge changes can be made pre-event if the enquiry is recieved after COP Friday 9th May. For all visitors please enter with your current badge and make the changes on-site.

If you are a sponsor/exhibitor, then you can visit the venue in the 48-hour period before the event to have your badge printed. Please also make sure you are registering your exhibition stand staff through the links provided in the exhibitor manual, if they register as a visitor on the event website we will not be able to ammend their badge type at the venue.

Alternatively we have a help desk on the exhibition floor, please enter with your badge and we can amend this on-site and re-print for you.

What if i'm having trouble printing my badge? Please print using Google Chrome.

Download the event app by searching 'Seamless' in the app store and signing in with the email address you registered with.

Plan and manage your meeting schedule to take place at the show. Keep up to date with the agenda, social feeds and expo floor plan. If you would like full access to the event app, including the ability to message all attendees, you will need to purchase a premium networking pass.

No - this year's event is fully live and in-person at the Dubai World Trade Centre. No content will be streamed virtually. However you can use the event app to network depending on your access.

As a visitor to Seamless, you will be able to access to everything on the show floor plus all conference sessions across three days.

Take a look at our venue page for more information on local transport options and driving directions.

Yes there are paid and free public parking options available. Visit this page for more information.

The Industry Party is invite only or if you have purchases a premium netorking pass, you will also get an invitation. Interested in attending? Email ralph.burgess@terrapinn.com for more info.

 
 
 

Got any further questions or want to speak to a member of the team? Drop us an email at customerservice.uae@terrapinn.com