DIGITAL AI & IT
Digital, IT, & AI, Wednesday 14 May 2025
08:40
Organizer opening remarks
Clare Corden, Conference Producer, Terrapinn Holdings Ltd
08:45
Chair Opening Remarks
Lars Pottgiesser, Lars Pottgiesser, Head, Business Development / Regional Vice President Office, The Americas, International Air Transportation As, IATA
08:50
Digital innovation to enhance the customer experience
Jaron Millner, Head of Digital and Innovation, Oneworld Alliance
Preston Peterson, Director Customer Experience, American Airlines
09:20
Resered for Tango
09:40
Transforming airports: Technology, sustainability, and passenger experience
Jennifer Aument, Chief Executive Officer, The New Terminal One at JFK
Jamie Rhee, Commissioner, City of Chicago Department of Aviation
Phillip Washington, Chief Executive Officer, Denver International Airport
Moderator: Holly Miles, Editor, International Airport Review
Deborah Flint, CEO, Toronto Pearson International Airport
Digital, IT, & AI
11:20Navigating the impact of conversational search on aviation to maximize opportunities
Olaf Backofen, Head of Global Retail Partnerships, Lufthansa Group
Digital, IT, & AI
11:40Cybersecurity challenges and solutions in aviation IT
Louie Orbeta, Manager, Cybersecurity and IT Infrastructure, Winnipeg Airports Authority
David Overfelt, Director Information Systems, Breeze Airways
Digital, IT, & AI
12:00Digital transformation in aviation: Shaping the future of the industry
Giulio Ranucci, Head of Innovation & Digital, Aeroporti di Roma
Camilo Convers, Chief Information, Technology and Projects Officer, Arajet Airlines
Jim Hicks, VP, IT & Digital, Global Crossing Airlines
Moderator: Louie Orbeta, Manager, Cybersecurity and IT Infrastructure, Winnipeg Airports Authority
Digital, IT, & AI
14:00The intersection of digital innovation and cybersecurity: Edmonton-Vancouver case study
Tara Mulrooney, CTO & VP Innovation, Edmonton International Airport
Gerri Sinclair, C3PO - Chief Planning, Prioritization, and Performance Optimization Officer, Vancouver International Airport
Digital, IT, & AI
14:20Next-gen travel: Driving innovation in airline apps for an enhanced experience
Trevor Lane, Software Engineering Manager, Breeze Airways
Digital, IT, & AI
14:50Leveraging AI for smarter aviation operations
Tom Garrison, Solutions Architect, Innovation & Emerging Trends, Southwest Airlines
Viktorija Diestelkamp, Head of Analytics & AI Products, British Airways
Jim Hicks, VP, IT & Digital, Global Crossing Airlines
Kushal Pasari, Director - Data Engineering, GenAI/ML, UNITED AIRLINES
Moderator: Louie Orbeta, Manager, Cybersecurity and IT Infrastructure, Winnipeg Airports Authority
Stan Schmal, Director Digital & AI, Lufthansa Industry Solutions
15:30
AI and advanced technologies in aviation
Gerri Sinclair, C3PO - Chief Planning, Prioritization, and Performance Optimization Officer, Vancouver International Airport
Maurice Jenkins, Chief Innovation Officer IAP C.M., Miami International Airport
Vijay Dheap, Chief Executive Officer, RozieAI
16:05
AI Driven Passenger Experience & Loyalty: How to Make Your AI Investments Work for You
Heather Fox, VP of Consult, Consumer & Travel, Kyndryl
Moderator: Mandeep Grewal, Founding Partner/CEO, Flyaway Advisors LLC
16:35
Driving Loyalty through Customer Experience
Reserved for Allianz
17:10
Revenue and distribution revolution: Harnessing technology for airline innovation
Shreya Parmar, Head of Offer Placement Business, Lufthansa Group
last published: 26/Mar/25 21:45
Digital, IT, & AI, Thursday 15 May 2025
09:00
From loyalty to media to commerce: Innovating across the customer journey
Luc Bondar, COO & President of MileagePlus, UNITED AIRLINES
09:20
Reserved for Cirium
09:40
Aviation opportunity across Latin America
Moderator: Jonathan Norman, Managing Director, Normanas Aerospace
Otto Gergye, Chief Commercial Officer, Avianca
Ken Pyatt, Deputy Aviation Director, Miami International Airport
10:20
The transformation of Spirit Airlines and the evolving landscape of low cost carriers
Interviewee: Rana Ghosh, Chief Transformation Officer, Spirit Airlines
Digital, IT, & AI
11:20Biometric-enabled passenger authentication: How IT is shaping the future of air travel
Digital, IT, & AI
12:00Implementing digital twins for airport operations and maintenance
Moderator: Jorge Quiroz, Chief Executive Officer, PDBM Consulting
Gerri Sinclair, C3PO - Chief Planning, Prioritization, and Performance Optimization Officer, Vancouver International Airport
Digital, IT, & AI
13:20Connecting the skies: Exploring the future of IoT and IFEC
Tom Garrison, Solutions Architect, Innovation & Emerging Trends, Southwest Airlines
Digital, IT, & AI
14:00Elevating customer communication: Strategies for seamless passenger experience in aviation
Julia Fedor, Director, Advertising and Social Media, UNITED AIRLINES
Carolina Camargo Goncalves, Manager, Digital Channels, Azul Linhas Aereas Brasileiras
Moderator: Lisa Thurston, CEO, Thurston Business Services
Al Tredinnick, Head of Commercial, 15below
Digital, IT, & AI
14:40Leveraging digital solutions to manage IROPs in aviation
last published: 26/Mar/25 21:45
Contact us
To sponsor or exhibit contact:
Joe Hames
Tel: +1 646-619-1774
joe.hames@Terrapinn.com
Speaking Opportunities:
Clare Corden
Tel: +1 201-912-7744
clare.corden@terrapinn.com
Marketing/Press Opportunities:
Emelie Flaig
emelie.flaig@terrapinn.com
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