DIGITAL AI & IT

 

Digital, IT, & AI, Wednesday 14 May 2025

Clare Corden
08:40

Organizer opening remarks

Clare Corden, Conference Producer, Terrapinn Holdings Ltd
Lars Pottgiesser
08:45

Chair Opening Remarks

Lars Pottgiesser, Lars Pottgiesser, Head, Business Development / Regional Vice President Office, The Americas, International Air Transportation As, IATA
Jaron Millner
08:50

Digital innovation to enhance the customer experience

Jaron Millner, Head of Digital and Innovation, Oneworld Alliance
Preston Peterson, Director Customer Experience, American Airlines
09:20

Resered for Tango

Jennifer Aument
09:40

Transforming airports: Technology, sustainability, and passenger experience

Jennifer Aument, Chief Executive Officer, The New Terminal One at JFK
Jamie Rhee, Commissioner, City of Chicago Department of Aviation
Phillip Washington, Chief Executive Officer, Denver International Airport
Moderator: Holly Miles, Editor, International Airport Review
Deborah Flint, CEO, Toronto Pearson International Airport
Olaf Backofen
Digital, IT, & AI
11:20

Navigating the impact of conversational search on aviation to maximize opportunities

Olaf Backofen, Head of Global Retail Partnerships, Lufthansa Group
Panel discussion
Digital, IT, & AI
11:40

Cybersecurity challenges and solutions in aviation IT

Louie Orbeta, Manager, Cybersecurity and IT Infrastructure, Winnipeg Airports Authority
David Overfelt, Director Information Systems, Breeze Airways
Panel discussion
Digital, IT, & AI
12:00

Digital transformation in aviation: Shaping the future of the industry

Giulio Ranucci, Head of Innovation & Digital, Aeroporti di Roma
Camilo Convers, Chief Information, Technology and Projects Officer, Arajet Airlines
Jim Hicks, VP, IT & Digital, Global Crossing Airlines
Moderator: Louie Orbeta, Manager, Cybersecurity and IT Infrastructure, Winnipeg Airports Authority
Panel discussion
Digital, IT, & AI
14:00

The intersection of digital innovation and cybersecurity: Edmonton-Vancouver case study

Tara Mulrooney, CTO & VP Innovation, Edmonton International Airport
Gerri Sinclair, C3PO - Chief Planning, Prioritization, and Performance Optimization Officer, Vancouver International Airport
Trevor Lane
Digital, IT, & AI
14:20

Next-gen travel: Driving innovation in airline apps for an enhanced experience

Trevor Lane, Software Engineering Manager, Breeze Airways
Panel discussion
Digital, IT, & AI
14:50

Leveraging AI for smarter aviation operations

Tom Garrison, Solutions Architect, Innovation & Emerging Trends, Southwest Airlines
Viktorija Diestelkamp, Head of Analytics & AI Products, British Airways
Jim Hicks, VP, IT & Digital, Global Crossing Airlines
Kushal Pasari, Director - Data Engineering, GenAI/ML, UNITED AIRLINES
Moderator: Louie Orbeta, Manager, Cybersecurity and IT Infrastructure, Winnipeg Airports Authority
Stan Schmal, Director Digital & AI, Lufthansa Industry Solutions
Gerri Sinclair
15:30

AI and advanced technologies in aviation

Gerri Sinclair, C3PO - Chief Planning, Prioritization, and Performance Optimization Officer, Vancouver International Airport
Maurice Jenkins, Chief Innovation Officer IAP C.M., Miami International Airport
Vijay Dheap, Chief Executive Officer, RozieAI
Panel discussion
16:05

AI Driven Passenger Experience & Loyalty: How to Make Your AI Investments Work for You

Heather Fox, VP of Consult, Consumer & Travel, Kyndryl
Moderator: Mandeep Grewal, Founding Partner/CEO, Flyaway Advisors LLC
16:35

Driving Loyalty through Customer Experience

Reserved for Allianz

Shreya Parmar
17:10

Revenue and distribution revolution: Harnessing technology for airline innovation

Shreya Parmar, Head of Offer Placement Business, Lufthansa Group
last published: 26/Mar/25 21:45

Digital, IT, & AI, Thursday 15 May 2025

Luc Bondar
09:00

From loyalty to media to commerce: Innovating across the customer journey

Luc Bondar, COO & President of MileagePlus, UNITED AIRLINES
09:20

Reserved for Cirium

Panel discussion
09:40

Aviation opportunity across Latin America

Moderator: Jonathan Norman, Managing Director, Normanas Aerospace
Otto Gergye, Chief Commercial Officer, Avianca
Ken Pyatt, Deputy Aviation Director, Miami International Airport
Rana Ghosh
10:20

The transformation of Spirit Airlines and the evolving landscape of low cost carriers

Interviewee: Rana Ghosh, Chief Transformation Officer, Spirit Airlines
Digital, IT, & AI
11:20

Biometric-enabled passenger authentication: How IT is shaping the future of air travel

Panel discussion
Digital, IT, & AI
12:00

Implementing digital twins for airport operations and maintenance

Moderator: Jorge Quiroz, Chief Executive Officer, PDBM Consulting
Gerri Sinclair, C3PO - Chief Planning, Prioritization, and Performance Optimization Officer, Vancouver International Airport
Tom Garrison
Digital, IT, & AI
13:20

Connecting the skies: Exploring the future of IoT and IFEC

Tom Garrison, Solutions Architect, Innovation & Emerging Trends, Southwest Airlines
Panel discussion
Digital, IT, & AI
14:00

Elevating customer communication: Strategies for seamless passenger experience in aviation

Julia Fedor, Director, Advertising and Social Media, UNITED AIRLINES
Carolina Camargo Goncalves, Manager, Digital Channels, Azul Linhas Aereas Brasileiras
Moderator: Lisa Thurston, CEO, Thurston Business Services
Al Tredinnick, Head of Commercial, 15below
Digital, IT, & AI
14:40

Leveraging digital solutions to manage IROPs in aviation

last published: 26/Mar/25 21:45
 

 

Contact us

To sponsor or exhibit contact:
Joe Hames
Tel:   +1 646-619-1774

joe.hames@Terrapinn.com

 

Speaking Opportunities:
Clare Corden
Tel:  +1 201-912-7744

clare.corden@terrapinn.com

 

Marketing/Press Opportunities:
Emelie Flaig

emelie.flaig@terrapinn.com