DISTRIBUTION

Distribution, Wednesday 14 May 2025

Clare Corden

08:40

Organizer opening remarks

Clare Corden, Conference Producer, Terrapinn Holdings Ltd

Lars Pottgiesser

08:45

Chair Opening Remarks

Lars Pottgiesser, Lars Pottgiesser, Head, Business Development / Regional Vice President Office, The Americas, International Air Transportation As, IATA

Jaron Millner

08:50

Digital innovation to enhance the customer experience

Jaron Millner, Head of Digital and Innovation, oneworld alliance

Preston Peterson, Managing Director Customer Experience, American Airlines

Moderator: Edward Russell, Aviation and Transport Journalist, The Points Guy

Holly Miles

09:20

Transforming airports: Technology, sustainability, and passenger experience

Moderator: Holly Miles, Editor, International Airport Review

Marisa Von Wieding, VP Operations, JFK Terminal One

Tara Mulrooney, CTO & VP Innovation, Edmonton International Airport

Dave LaPorte, Chief Operating Officer, City and County of Denver Denver International Airport

Joe Galano

10:00

The Loyalty Equation: Digital Marketing That Keeps Passengers Coming Back

Joe Galano, VP, Open Loop/Partnerships, Tango

Christine Valls

Distribution

11:20

Connecting the world: Exploring the power of airline alliances

Christine Valls, Sales Director, Latin America & the Caribbean, United Airlines

Panel discussion

Distribution

12:00

Transition to NDC: Transforming airline distribution standards

Dawid Karaś, Deputy Sales Director, Head of NDC, LOT Polish Airlines

Shreya Parmar, Head of Offer Placement Business, Lufthansa Group

Moderator: Karina Medeiros, Regional Manager, Transformation and Products - Americas, IATA

Gerri Sinclair

15:30

Tech Driven Futures: Innovation in AI and Airport Technology

Gerri Sinclair, C3PO - Chief Planning, Prioritization, and Performance Optimization Officer, Vancouver International Airport

Maurice Jenkins, Chief Innovation Officer IAP C.M., Miami International Airport

Justin Kester, VP Global Sales, Synaptic Aviation

Panel discussion

16:05

AI Driven Passenger Experience & Loyalty: How to Make Your AI Investments Work for You

Rafa Mercado, Vice President, Consumer and Travel Market Leader, Kyndryl Consult, Kyndryl

Massimo Morin, Global Head, Travel, AWS for Travel and Hospitality, Amazon Web Services

Tom Garrison, Enterprise Architect, Emerging Trends & AI, Southwest Airlines

Cornelius Honour, AVP of IT Infrastructure and Operations, Dallas Fort Worth International Airport (DFW)

Moderator: Lars Pottgiesser, Lars Pottgiesser, Head, Business Development / Regional Vice President Office, The Americas, International Air Transportation As, IATA

Panel discussion

16:35

Driving Loyalty through Customer Experience

Reserved for Allianz

Moderator: Liliana Petrova, Chief Executive Officer and Founder, The Petrova Experience

Ricky Horwitz, Global Head of Sales, GSP - Travel, Ticketing & Lodging, Allianz Partners

Christopher Daugherty, Director, GX and Loyalty, Spirit Airlines

Shreya Parmar

17:10

Revenue and distribution revolution: Harnessing technology for airline innovation

Shreya Parmar, Head of Offer Placement Business, Lufthansa Group

Vijay Dheap, Chief Executive Officer, RozieAI

last published: 29/Apr/25 22:15

Distribution, Thursday 15 May 2025

Luc Bondar

09:00

From loyalty to media to commerce: Innovating across the customer journey

Luc Bondar, COO, United Airlines

Jay Morgan

09:20

Optimizing Delay Recovery in Airline Operations

Jay Morgan, Director, Professional Data Services, Cirium

Panel discussion

09:40

Aviation opportunity across Latin America

Moderator: Jonathan Norman, Managing Director, Normanas Aerospace

Ken Pyatt, Deputy Aviation Director, Miami International Airport

Tiago Faierstein, Director Comerical, Infraero Brazilian Airports

Panel discussion

10:20

The transformation of Spirit Airlines and the evolving aviation landscape

Interviewee: Rana Ghosh, Chief Transformation Officer, Spirit Airlines

Moderator: Mike Miguel, Managing Director, MSquare Consulting

Ruslan Zhurba

Distribution

11:20

Future trends in aviation: AI and emerging technologies

Ruslan Zhurba, Senior Principal Engineer, JetBlue

Panel discussion

Distribution

12:00

Strategies for growth in a dynamic market

Hans van de Velde, Chief Executive Officer, Winair

Simon Hawkins, Head of North America, Virgin Atlantic Airways

Roberto Held, Head, Business Development - Americas, Avion Express

last published: 29/Apr/25 22:15

Information

Apply to Sponsor/Exhibit

Contact us

To sponsor or exhibit contact:
Joe Hames
Tel: +1 646-619-1774
joe.hames@Terrapinn.com

Speaking Opportunities:
Clare Corden
Tel: +1 201-912-7744
clare.corden@terrapinn.com

Marketing/Press Opportunities:
Kaylie Brogan
Kaylie.Brogan@terrapinn.com

Aviation Festival Americas 2025