Experience

Returning stronger: how SKY Airline is transforming its business, plans to grow profitable and leads innovation

Interviewer:
René Armas Maes, Vice President, Jet Link International LLC

Jose Ignacio Dougnac, Chief Financial Officer, Sky airline

Airport expansion: the future of the New Terminal One expansion at JFK International Airport

Interviewer:
Michael Bell, Senior Client Partner, Aviation And Aerospace, Korn Ferry

Gerrard Bushell Ph.D, President & Chief Executive Officer, The New Terminal One at JFK

From concept to launch starting an airline in the 21st century

Moderator:
Michael Bell, Senior Client Partner, Aviation And Aerospace, Korn Ferry

Andrew Pyne, Chief Executive Officer, Fly Atlantic

Ed Wegel, Chairman/Chief Executive Officer, Global Crossing Airlines

Charles Duncan, President, Norse Atlantic Airways

Nacim Yala, Chief Strategy & Business Development Officer, Arajet Airlines

App-solutely hooked: How delightful experiences drive brand love in travel

Tom Stork, Senior Enterprise Sales Director, Airship

Matt Price, Principle Solutions Engineer, Airship

Connecting clearly: from booking to landing, how can we clearly and seamlessly communicate with our guests at every touchpoint?

Moderator:
Lauren Koenig, CELITECH

Trista Miller, Sr Director, Customer Care, Frontier Airlines

Phil Douglas, Chief Executive Officer, 2e Systems

Mike Miguel, Commercial Director North America, Jetport

Southwest: The LCC “Role Model” and How Their Business Model Still Stands Out Today

Break for lunch

Interviewer:
Michael Bell, Senior Client Partner, Aviation And Aerospace, Korn Ferry

David Harvey, Chief Sales Officer, Southwest Airlines

Indulging in luxury: the rise of high-end travel in the post-pandemic world

Moderator:
Khaula AlHaddabi, Sr. Officer- Retail Sales Development| Representative of the Ministry of Culture, Sports and Youth, Sultanate of Oman

George Bryan, Senior Director - Distribution, Hawaiian Airlines

Julie Melnick, Founder & CEO, SkySquad

Mike Miguel, Commercial Director North America, Jetport

Reinventing the guest experience with digital lobby: how Alaska is increasing customer service, while reducing their footprint.

Interviewer:
Michael Buss, Innovation Architect, Southwest Airlines

Kelly Cuthill, Day of Travel Experience Manager, Alaska Airlines

Sun Country 2023: New Routes, new revenue. What’s next for Sun Country?

Moderator:
Brian Sumers, Editor, The Airline Observer

Brian Davis, Chief Marketing Officer, Sun Country Airlines

Soaring to new heights: looking to the future of commercial aviation with Azul and ALTA

Interviewer:
Abhi Shah, President, Azul Linhas Aereas Brasileiras

Jose Ricardo Botelho, Executive Director & Chief Executive Officer, ALTA

Jason Ward, Chief People & Customer Officer, Azul airlines

Airports in the Digital Age: the impact of digital transformation in airports

Moderator:
Jonathan Norman, Head of Business Development, AviaPro Consulting Inc.

Maurice Jenkins, CIO, Miami Dade County, Aviation Department

Meenakshi Nieto, Assistant General Manager, Hartsfield Jackson Atlanta International Airport

Goutam Kundu, EVP, CIO & Chief Digital Strategy Officer, MWAA

Sharon Mccloskey, Vice President, Customer Experience, Dallas Fort Worth International Airport

Juan Lucero, Sr. Vice President of Business Technologies/ CIO, Denver International Airport

Airlines Confidential Podcast LIVE The LCC Model Now: How has Spirit changed and where is it going?

Ted Christie, Chief Executive Officer, Spirit Airlines

Ben Baldanza, Former Chief Executive Officer- Spirit Airlines, Co-Host, Airlines Confidential Podcast

Scott Mccartney, Former Editor, Wall Street Journal Aviation, Co-Host, Airlines Confidential Podcast

Latin American Airlines: With frequent consolidations and a rapidly growing market, what can we expect for the future?

Moderator:
Mike Arnot, Principal, Juliett Alpha

Julio Gamero, Chief Executive Officer, Tag Airlines

Victor Mejia, Chief Commercial Officer, JetSMART

Jose Freig, VP of Operations and Commercial for Mexico, Latin America and the Caribbean, American Airlines