London, 11 - 12 September 2019
Schedule
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Sep 1109:00
Conference pass
Chair's opening address
Keynotes
Philippe Millet, Chair, i3 Forum
Sep 1109:10
Conference pass
Using a digital platform model to transform wholesale
Keynotes
Sep 1109:20
Conference pass
When the roaming customer is a machine
Keynotes
Sep 1109:30
Conference pass
Today’s wholesale transformation via consolidation, new organization and partnerships
Keynotes
Sep 1109:40
Conference pass
Moving beyond ‘speeds and feeds’ to enable value
Keynotes
The wholesale market has a well-established way of measuring suppliers. We compete on a combination of price and network reach and capability - it’s a process we know well, although it’s not always quick.This model means that as network suppliers we’re at the far end of conversations and can’t help or add value to the overall project or end customer. At the same time our customers are facing new agile competitors, which means they need to spend more time focussed on their customers and less on time-consuming, repetitive tasks.That’s why we need to do more than ‘just’ provide the network. We need to help understand our customers’ overall objectives and find ways to free up time where we can add value. The good news is that new technologies are already making this possible and putting more control into the hands of customers.
Sep 1109:50
Conference pass
Carrier Transformation: Reimagining carrier business models
Keynotes
- The changing ecosystem; new customers, competitors and partnerships
- Emerging technologies
- New services and product offerings
- The evolution of commercial strategies
- Changing organisational mind-set
- Ensuring return on investment
Moderator: Philippe Millet, Chair, i3 Forum
Sep 1111:30
Conference pass
Revolutionising network design with SDN and NFV
Carriers World
- Strategies for delivering more agile, intelligent and flexible networks
- Streamlining network management with SDN
- Architectures for network automation
- The impact of network automation on business models?
Moderator: Massimo Fatato, Management Consultant, Simphonia
Sep 1111:30
Conference pass
Cloud & Enterprise ICT: the new hunting ground for the CSP
Cloud & Enterprise ICT
- New partnerships, competitors and business models
- Cloud provider - carrier partnerships
- New streams of revenue
- Developing new service offerings
- How can carriers use their network advantage to capture advanced services revenue?
Yann Le Merle, Vice President Carriers, Ringcentral Inc
Aurelie Canales, Head Of Product Management, Telia Carrier
Sep 1111:30
Conference pass
Capitalising on new opportunities; Apps, APIs, DevOps
Platform Futures
- How is CPaaS changing enterprise ICT services?
- New revenue opportunities created by CPaaS
- Service diversity
- Innovations in CPaaS
- The impact on traditional carriers?
Moderator: Roland Da Silva, Strategy Advisor, Consultant
Stacy Stubblefield, Co-Founder And Chief Innovation Officer, TeleSign
Sep 1112:10
Conference pass
Building your future networks today
Carriers World
Sep 1112:10
Conference pass
How Carriers can start CPaaS Delivery on Monday
Platform Futures
Sep 1112:30
Conference pass
Roundtables
Keynotes
How can carriers capitalise on the IoT and big data opportunity with new products and service offerings?
How can telcos organise AI initiatives for maximum success?
Amy Cameron, Senior Industry Analyst, STL Partners
How is XaaS transforming enterprise communications and what types of partnership models are emerging for carriers?
Roland Da Silva, Strategy Advisor, Consultant
Operator strategies for building the 5G NFVI
The impact of 5G on the enterprise
Sep 1114:20
Conference pass
How can AI revolutionise the carrier industry?
Carriers World
- Key AI touch points for carriers
- Transforming service offerings
- Enhancing customer service, network management & operations with AI
- AI partnership models
Sep 1114:20
Conference pass
Is the Internet Exchange the new interconnect model for us all?
Cloud & Enterprise ICT
- Do we have a more complex choice of where and how to interconnect?
- How can internet exchanges provide more cost effective interconnectivity with the emerging and more complex eco-systems emerging from the cloud?
- What are the services that might migrate to a peering type approach?
- How does the Enterprise stand to win with a growing IX eco-system?
Moderator: Chris Kelly, Editor, Total Telecom
Matthew Larbey, Managing Director, Uk And Ireland, EdgeConnex
Sep 1114:20
Conference pass
Improving customer experience and service with XaaS
Platform Futures
- Improving customer experience with voice and messaging
- Emerging technologies; AR/VR, Machine Learning, AI
- The omnichannel model
- The impact of chatbots on customer experience
Sep 1115:00
Conference pass
How are IoT and big data technologies changing the carrier business?
Carriers World
- Opportunities and challenges of new data products and services
- Developing data business models
- The carrier IoT proposition
Matthew Jones, Head Of Mobile Solutions, Telia Carrier
Martin Guilfoyle, CTO, Cirrus Core Networks
Cedric Gonin, Senior Marketing Director Mobile Services, Orange International Carriers
Sep 1115:10
Conference pass
Catering to the evolving enterprise customer
Cloud & Enterprise ICT
- Understanding how the shift to cloud is increasing complexity in service offerings
- How is UCaaS transforming enterprise communications?
- Developing flexible, seamless and integrated service offerings
- Reacting to the evolving enterprise customer
David Blackburn, Chief Technology Officer, Conn3ct
Martin Male, Head Of Emea Portfolio Project Services, Verizon Enterprise Solutions
Sep 1116:30
Conference pass
Beyond bandwidth: reinventing service delivery, repair and experience for carrier and enterprise
Keynotes
Sep 1116:50
Conference pass
How the customer is reshaping the carrier business
Keynotes
- Who is the new customer?
- How current customers are evolving
- Customer offerings as a means of differentiation
- The importance of knowing your customer's customer
Moderator: David James, Principal Analyst - Wholesales, Ovum Ltd
Valentina Dal Borgo, Sales Director, China Mobile International (UK) Limited
Sep 1117:30
Conference pass
Chair's closing remarks
Keynotes
David James, Principal Analyst - Wholesales, Ovum Ltd
Sep 1117:35
Conference pass
Welcome Speech for the Networking Drinks Reception & Awards
Keynotes
Valentina Dal Borgo, Sales Director, China Mobile International (UK) Limited
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Sep 1209:10
Conference pass
Chair's opening address
Keynotes
Andrew Collinson, Partner And Research Director, STL Partners
Sep 1209:20
Conference pass
The role of platforms in enabling wholesale voice providers to improve customer experience and tackle operational complexity
Keynotes
Sep 1209:30
Conference pass
How SD-WAN-as-a-Service is accelerating network evolution
Keynotes
Sep 1209:40
Conference pass
Strategies for capitalising on the platform economy
Keynotes
- The crucial role of platforms in achieving digital transformation
- Can carriers transform into a platform-based business?
- Platform-focused business models
Moderator: Andrew Collinson, Partner And Research Director, STL Partners
Sep 1210:10
Conference pass
Hot Face Off - Live
Keynotes
Moderator: Isabelle Paradis, President, Hot Telecom
Dean Bubley, Founder, Disruptive Analysis
Sep 1210:30
Conference pass
How is industry collaboration benefitting everyone?
Keynotes
Philippe Millet, Chair, i3 Forum
Sep 1211:30
Conference pass
What are the key opportunities of blockchain for carriers?
Carriers World
- Exploring blockchain touch points for the carrier
- Business models
- Enhancing traditional services with blockchain
Moderator: Isabelle Paradis, President, Hot Telecom
Francisco J Santos, Head Of Wholesale Services, Telefonica
Sep 1211:30
Conference pass
Capitalising on the XaaS boom; a new era in cloud computing
Cloud & Enterprise ICT
- Developing new service delivery models; IaaS, NaaS, PaaS, SaaS
- The revenue potential of XaaS
- Building strategic partnerships to capitalise on the opportunity of XaaS
- New service offering opportunities: cybersecurity, storage, disaster recovery, etc
Moderator: Dean Bubley, Founder, Disruptive Analysis
Simon Withers, Head Of Digital Solution Design, Vodafone Business
Sep 1212:10
Conference pass
Roundtables
Keynotes
Blockchain opportunities for telcos
Amy Cameron, Senior Industry Analyst, STL Partners
Building mobile services: exploring wholesale, convergence and enabling platforms
Sep 1212:10
Conference pass
Content Distribution Networks (CDNs)
Cloud & Enterprise ICT
- The impact of the changing enterprise landscape on CDNs
- Responding to changes in demand with new services
- How CDNs are facilitating the development of new value-added services
Moderator: Michael Dargue, Vice President, Cartesian
Steve Miller-Jones, Vice President Of Product Strategy, Limelight
last published: 10/Sep/19 11:15 GMT
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