James is a technology expert with a passion for helping businesses communicate effectively with their customers. Over the last 20 Years, James has helped define one of the most successful applications for communication, 'SMS', and bring new programmable communication services to the market.
As Carrier Relations Director for Nexmo, James is responsible for making sure that Nexmo's leading communication platform is connected to every market globally. This involves working with each region and removing any complexity, so our customers can focus on what they do best and provide brilliant services locally. These customers include Uber, Grab taxi and AirBnB. With Nexmo, businesses can connect to a simple platform (for messaging and voice services) rather than developing their own communications solutions.
Prior to Nexmo, James led messaging for O2 UK and went onto run Telefonica's global messaging business. The role covered all of Telefonica's 19 markets across LATAM and Europe and James was responsible for creating and delivering the global messaging strategy. James is a main board Director for the Mobile Ecosystem Forum (MEF trade association), where he has worked with both enterprises, operators and regulators to create the 'Future of messaging program'. James was privileged to work with Wefarm (the worlds largest farmer-to-farmer digital network) as a Telefonica business mentor and is currently a board advisor.