Tom Barkan Benkler | Senior Product Manager
Nexmo a Vonage Company

Tom Barkan Benkler, Senior Product Manager, Nexmo a Vonage Company

Tom has extensive experience in creating, launching and managing web, mobile and API products. He has lead two start-ups and driven product development in diverse sectors, including real-time advertising technologies and bringing the digital revolution to the nightclub market. As an innovator, Tom was awarded the ‘Best Entrepreneurs of 2014’ in the international convention of the nightlife industry in Las Vegas.

Starting his career as a software engineer, his roles have spanned sales, research and development, user experience,  technology, and product development.

Tom is currently leading Nexmo’s drive towards programmable omnichannel communications. Through the Conversations API, Nexmo’s customers will be able to augment their customer experience using contextual communication as consumers have increasing expectations in the ‘know who I am’ digital world.


Carriers World 2019 Day 1 @ 14:20

Improving customer experience and service with XaaS

  • Improving customer experience with voice and messaging
  • Emerging technologies; AR/VR, Machine Learning, AI
  • The omnichannel model
  • The impact of chatbots on customer experience
last published: 10/Sep/19 11:15 GMT

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